Ratings based on 167 Verified Reviews

3.7 out of 5
84% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Everett, WA

Posted Apr 15, 2019
This hotel is very convenient. The bus stop from/to the airport is very near; so are the local bus stops and street train station. The shopping area and restaurants are all within walking distance.
Comment from Hotel Management
May 3, 2019 by フロント 有薗, Hotel Management
This time, thank you very much for using it. A hotel is the location which is also recommended to the transportation and the shopping by which it's for a bus. When coming to Kagoshima, please drop in again. We look forward to seeing you again. この度は、ご利用頂きありがとうございました。 ホテルは、バス等の交通機関やショッピングにもお勧めの立地となっております。 鹿児島へお越しの際は、またお立ち寄り下さい。 またのお越しをお待ちしております。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2018 on Orbitz
Reasonable price and quality .but location is pretty good
Comment from Hotel Management
Jun 12, 2018 by フロント 有薗, Hotel Management
Thank you for using this time. I am pleased that customers are satisfied. looking forward to seeing you coming again. この度は、ご利用頂き、ありがとうございました。 お客様に満足して頂き、嬉しく思います。 またのお越しをお待ちしております。
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Spot

Posted Apr 27, 2018
Great spot for Tenmonkan area. Room can be cleaner, but not dirty either.
Comment from Hotel Management
Apr 29, 2018 by フロント 有薗, Hotel Management
Thank you for staying with us this time. We will be careful about cleaning the room so that you can satisfy our guests. looking forward to seeing you coming again. この度はご宿泊いただきありがとうございました。 お客様に満足して頂けますよう、お部屋の清掃に気を付けて参ります。 またのお越しをお待ちしております。
3 out of 5
by A verified traveler

Good location hotel

Posted May 22, 2017 on Hotels
Location is great, room condition just ok but air conditioner facing the beds & pillows are not comfortable can't sleep well in the night. Breakfast is taste good
Comment from Hotel Management
May 27, 2017 by AM, Hotel Management
Thank you for using our hotel this time. For breakfast, we prepare local cuisine of Kagoshima. If you have a chance, please come again. この度は、当ホテルをご利用頂き、ありがとうございました。 ご朝食は、鹿児島の郷土料理等をご準備しております。 機会がございましたら、また、お越し下さいませ。 グリーンリッチホテル鹿児島天文館 フロント 有薗
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Easy to access from Kagoshima station and to the ferry terminal. The room is clean and tidy. There are some special dishes in the breakfast.
Comment from Hotel Management
Feb 10, 2017 by フロント 有薗, Hotel Management
Thank you for staying this time. The hotel is also near a stop for buses and trams. I am pleased that you spend your time comfortably. For breakfast preparation of Kagoshima cuisine etc is prepared. We are waiting for you to come again. Greenrich Hotel Kagoshima Tenmonkan Staff Arizono この度はご宿泊いただき、ありがとうございます。 ホテルはバスや市電等の乗り場も近くにございます。 お客様に快適に過ごしていただき、嬉しく思います。 朝食は鹿児島の料理なども準備しています。 お客様のまたのお越しをお待ちしております。 グリーンリッチホテル鹿児島天文館 フロント 有薗
4 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
The deluxe room is spacious and value for money and the service from the staffs were great. Location is great in middle of tenmonkan
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
This time is the top accommodation, thank you. To me your words of praise, Again I would like to thank. Either would have enjoyed the journey in Kagoshima. The hotel is located in the downtown area Tenmonkan and convenient for traffic access.The also guests traveling We will wait staff. Green rich hotel Kagoshima Tenmonkan Moriyama
4 out of 5
by A verified traveler

Convenient and clean hotel with great price

Posted Sep 21, 2016 on Hotels
Close to Lawson, shopping area and train + bus station, quite convenient. Room is not as small as I expected and it was clean.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
This time is the top accommodation, thank you. To me your words of praise, Again I would like to thank. Either would have enjoyed the journey in Kagoshima. The hotel is located in the downtown area Tenmonkan and convenient for traffic access.The also guests traveling We will wait staff. Green rich hotel Kagoshima Tenmonkan Moriyama
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2016 on Hotels
2 out of 5
by Chon Un from MACAU

Just normal room

Posted Jul 6, 2016 on Hotels
The room is just normal and worthy.
Comment from Hotel Management
Jul 16, 2016 by AM, Hotel Management
This time, Thank you for your accommodation. I hope you enjoyed the journey of Kagoshima. The also arriving, we wait. Greenrich Hotel Kagoshima Tenmonkan Staff arizono この度は、ご宿泊いただきありがとうございます。 鹿児島の旅は楽しめましたでしょうか。 またのお越しを、お待ちしております。 グリーンリッチホテル鹿児島天文館 フロント 有薗
1 out of 5
by A verified traveler

bad old hotel with shady business practices.

Posted Jun 19, 2016 on Hotels
I booked for non-smoking and they gave me a smoking room. Then when I complained and asked how to open window, they said non-smoking room windows don't open. So they lied and gave me a smoking room that I could barely breathe, but they also lied again to cover the lie. When I swiped the wall with some wet tissue, it was stained yellow with Tobacco stain. The bathtub has openings with it and the wall and most likely nice things like mildew is built up in there with water getting in there all the time. There were mildew stains on edges of walls etc. This hotel is old and needs major renovation. Internet connection was just average speed and reliability. Only thing that was good is the checkout time of 11am. Will never stay again.
Comment from Hotel Management
Jul 16, 2016 by AM, Hotel Management
This time, Thank you for your accommodation. Regard to the cleaning of the room, it will be carried out with care in the future. If you have any chance, also please come. Greenrich Hotel Kagoshima Tenmonkan Staff arizono この度は、ご宿泊いただきありがとうございます。 お部屋の清掃に関しましては、今後気を付けて行ってまいります。 機会がございましたら、またお越し下さい。 グリーンリッチホテル鹿児島天文館 フロント 有薗