城市景

盛捷依斯干達普特里梅迪尼飯店的評分

4 out of 5
盛捷依斯干達普特里梅迪尼飯店
Lot 5 Jalan Medini Utara 4, Iskandar Puteri, Johor

評論

8.2

非常好

10 分,有夠讚;733 則評論中有 262 則" "
8 分,不錯哦;733 則評論中有 336 則" "
6 分,一般般;733 則評論中有 85 則" "
4 分,不太好;733 則評論中有 27 則" "
2 分,很糟糕;733 則評論中有 23 則" "

8.0/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
適合家庭親子入住
適合親子住宿,可惜停車場要收費。 但整體還是可以的。設備算齊全 下次會再考慮入住
於 2021 年 12 月住了 1 晚
Viki Mahalingam 於 2022年1月13日回覆
Dear Sir/Madam, Thank you for taking the time to share your stay experience at Somerset Medini Iskandar Puteri! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Viki Mahalingam Asst. Residence Manager

10/10 有夠讚

Alvin

於 2021 年 5 月住了 1 晚
Artha Jumari 於 2021年6月9日回覆
Dear Mr Alvin, thank you for your rating. We look forward to welcoming you again at any one of our serviced residences soon.

8/10 不錯哦

Alisa

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
住宿方面對面就有個購物商場,離樂高樂園也很近,房間的設備雖有點老舊,但已這房價來說這些是可以被包容的
於 2020 年 1 月住了 3 晚
Amin Omar 於 2020年2月14日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin Omar

6/10 一般般

Chan

家庭旅遊
喜歡:客房舒適度
一入房間有陣氣味,要先開所有窗通風一下。熱水爐應是貯水式,用15至20分鐘後最好等一下再用,否則只有微暖水至冷水。入住兩晚,第一天早餐供應正常,第二天入住人多,沒有位沒有食物連餐具都沒有,人手完全應付不來。
於 2020 年 1 月住了 2 晚
Amin Omar 於 2020年2月14日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We have noted your feedback and will work on further improvements with our relevant team members. Once again, thank you for choosing to stay with us. We hope we will have the opportunity to welcome you back to stay soon and have another opportunity to serve you better. Regards, Amin Omar

10/10 有夠讚

Jui Wen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Iskandar 's good choice
地點離樂高樂園和Shopping mall很近,服務人員都很客氣,空間整理的很漂亮,很適合家庭旅遊,游泳池小孩玩瘋了。
於 2020 年 1 月住了 1 晚
Amin Omar 於 2020年1月29日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin Omar

10/10 有夠讚

Kinmun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Amin Omar 於 2019年12月26日回覆
Dear Kinmun, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin Omar

10/10 有夠讚

Alan,HK

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店房間價錢合理,房間都比較大,房間有露台,但玻璃門開不了,洗手間有螞蟻,總體很好,下一次來新山還會住這裡
於 2019 年 11 月住了 4 晚
Amin Omar 於 2019年12月2日回覆
Dear Valued Guest , Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin Omar

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 4 晚
Amin Omar 於 2019年9月6日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

KAIYIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常棒
地點很好,過個馬路就是樂高樂園。我們訂家庭房加早餐,家庭房三房一廳,空間很大,早餐也很豐富,人員服務態度很好,極力推薦
於 2019 年 8 月住了 1 晚
Amin Omar 於 2019年9月6日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

Joyce

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Amin Omar 於 2019年9月6日回覆
Dear Valued Guest, Thank you for your review. We sincerely apologize for the disappointing stay that you had with us. We thoroughly regret the unpleasant experience that you had. We have noted your feedback and will work on further improvements with our relevant team members. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards,. Amin

8/10 不錯哦

真實旅客

於 2019 年 8 月住了 1 晚
Amin Omar 於 2019年9月6日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and cozy family room. Just a five minutes walk to Legoland
於 2019 年 8 月住了 1 晚
Amin Omar 於 2019年8月21日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

6/10 一般般

Zuyu

喜歡:員工素質
浴室排水孔被頭髮堵塞,造成淋浴間積水。客廳冷氣漏水,冷氣不冷
於 2019 年 8 月住了 2 晚
Amin Omar 於 2019年8月21日回覆
Dear Valued Guest, Thank you for your review. We sincerely apologise for the disappointing stay that you had with us. We thoroughly regret the unpleasant experience that you had. We have noted your feedback and will work on further improvements with our relevant team members. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Amin

10/10 有夠讚

Kenneth

親子旅遊
喜歡:整潔度和住宿環境和硬體
地點好好, 同樂高樂園只是一條馬路之隔。 佢係service apartment 黎,我地佢既兩房好大, 樣樣齊全。 電器用晒啲出名牌子, 估佢唔到音響soundbar都有。 我地住得好舒服, 我一定會介紹比黎樂高樂園既朋友。
於 2019 年 8 月住了 1 晚
Amin Omar 於 2019年8月14日回覆
Dear Kenneth, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

8/10 不錯哦

真實旅客

喜歡:住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 6 晚
Amin Omar 於 2019年8月1日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

Gary

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is the King ! 5 mins to Legoland, Subway, KFC ... 2 mins to 7-11. Room is very big.
於 2019 年 7 月住了 2 晚
Amin Omar 於 2019年8月1日回覆
Dear Gary, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚
Amin Omar 於 2019年7月19日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

YANMEI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
前台如果能提供中文服务就好了,沟通方便多了
於 2019 年 7 月住了 1 晚
Amin Omar 於 2019年7月19日回覆
Dear Yanmie, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
一切都很好
於 2019 年 7 月住了 1 晚
Amin Omar 於 2019年7月11日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Amin

8/10 不錯哦

CHIHWEI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
還算不錯
飯店走路就到樂高樂園,房間很大很舒服,泳池也很棒 但是附近機能較差,只有樓下一間7-11 建議用GRAB叫車到新山市區逛逛,飯店早餐不需要期待
於 2019 年 4 月住了 2 晚
Zayyan 於 2019年6月24日回覆
Dear Chihwei, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Zayyan

8/10 不錯哦

mei chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Zayyan 於 2019年6月12日回覆
Dear Valued Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Regards Zayyan

10/10 有夠讚

PAK LING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚
Zayyan 於 2019年2月26日回覆
Dear Park Ling, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon.

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nothing special, just near around theme park is advantage
於 2018 年 12 月住了 3 晚
Zayyan 於 2019年2月26日回覆
Dear Guest, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon.

8/10 不錯哦

Mun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

6/10 一般般

Ming Wai Cindy

不喜歡:整潔度、員工素質和客房舒適度
第二次入住比一次差,泳池因水質污濁暫停開放,有點失望。我們住高層,浴缸去水位淤塞,睡到半夜有蟑螂從天花跌到枕頭處,很是恐怖。
於 2018 年 4 月住了 3 晚
Bob 於 2018年10月2日回覆
Dear Cindy, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. Sincere apology on the unpleasant experience encountered. Truly this is not the level of service intended for our guest. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Rest assured the matters are being looked into seriously to prevent recurrences. We welcome suggestions such as yours as they indicate the areas where we can further improve. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

10/10 有夠讚

Angus,香港

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
平靚正
相比附近的主題酒店,這酒店的價格便宜很多,而且質素也不差,步行去樂園只需5分鐘,而且附近有食肆,便利店,頗方便,唯一早餐的款式及質素有待改善
於 2018 年 8 月住了 3 晚
Bob 於 2018年10月1日回覆
Dear Angus, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

10/10 有夠讚

pakiu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice place with everything u need when u go with kids. The staffs are nice and helpful
於 2018 年 8 月住了 2 晚
Bob 於 2018年10月1日回覆
Dear Pakiu, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

8/10 不錯哦

Chau Tong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
於 2018 年 8 月住了 3 晚
bob 於 2018年10月2日回覆
Dear Chau Tong on, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

10/10 有夠讚

Hiu Wai Gapson

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
Bob 於 2018年10月1日回覆
Dear Hiu Wai Gapson, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

8/10 不錯哦

Ngai Chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
bob 於 2018年9月18日回覆
Dear Ngai Chun, It was a great pleasure having you stay at Somerset Medini Iskandar Puteri. Thank you for sharing your feedback about your recent stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the overall experience. Please be assured that I will coordinate the plans for these enhancements with the respective department and team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best wishes Bob Yusof Residence Manager

10/10 有夠讚

wing sze

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 2 晚
Bob 於 2018年10月1日回覆
Dear Wing Sze, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離樂高樂園很近,但要從商場過去,不能從樂高飯店過去!住宿跟服務都很不錯,但停車費不能找錢,櫃台也不能換錢,為了10元的停車費要先找到商家買東西找開,奔波了半小時!
於 2018 年 7 月住了 1 晚
bob 於 2018年9月18日回覆
Dear valued guest, It was a great pleasure having you stay at Somerset Medini Iskandar Puteri. Thank you for sharing your feedback about your recent stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the overall experience. Please be assured that I will coordinate the plans for these enhancements with the respective department and team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best wishes Bob Yusof Residence Manager

8/10 不錯哦

Kin Kwun Lucie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Bob 於 2018年10月2日回覆
Dear Lucie, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. We are glad to hear that you have enjoyed your stay with us. Your time and kind words is much appreciated. Receiving such positive feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

4/10 不太好

Sandra Cristina

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Near the Legoland
The Hotel is near the Legoland , walk 5min have restaurante and shops, only the first day no cleaning the room .
於 2018 年 7 月住了 3 晚
Bob 於 2018年10月2日回覆
Dear Cristina, Thank you for choosing Somerset Medini Iskandar Puteri on your recent visit to Johor. Sincere apology on the unpleasant experience encountered. Truly this is not the level of service intended for our guest. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Rest assured the matters are being looked into seriously to prevent recurrences. We welcome suggestions such as yours as they indicate the areas where we can further improve. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again soon to our property. Best wishes Bob Yusof Residence Manager

10/10 有夠讚

shiue li

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推薦
是離樂高樂園最近的建築物,走路5~10分鍾即可到達!還有小廚房,的確物超所值!
於 2018 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 2 晚

4/10 不太好

真實旅客

不喜歡:整潔度
Service apartment spacious 但 清潔問題有改善必要
去水淤塞,床鋪有污積,有蚊子入房,清潔不妥善,很多國內缺德行為非酒店可以控制。設施尚可,近樂園。
於 2018 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
鄰近Legoland, 穿過附近的Mall of Medini, 步行十分鐘之內就到。絕對是去 Legoland 首選!性價比高,房間超級寬敞,餐具一應俱全,樓下有間小小的7-11, 隔璧的商場Mall of Medini雖小,都有KFC, Burger King, 中式,泰式,馬拉菜......而且商場就有巴士到Hello Kitty Town, 大約一小時一班車,終點站到新山關口去新加坡。下次都會再入住!
於 2018 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
鄰近Legoland, 穿過附近的Mall of Medini, 步行十分鐘之內就到。絕對是去 Legoland 首選!性價比高,房間超級寬敞,餐具一應俱全,樓下有間小小的7-11, 隔璧的商場Mall of Medini雖小,都有KFC, Burger King, 中式,泰式,馬拉菜......而且商場就有巴士到Hello Kitty Town, 大約一小時一班車,終點站到新山關口去新加坡。下次都會再入住!
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Tung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很大,不錯,但附近真的沒有什麼好逛😆
於 2018 年 7 月住了 2 晚

8/10 不錯哦

Lok Sum Fiona

喜歡:員工素質、住宿環境和硬體和客房舒適度
整體不錯
整體不錯,舒適,價格便宜 員工友善 唯廚房附近位置有幾隻小螞蟻,套房的浴缸清㓗度不足,酒店附近只有一個小商場 去樂高只需穿過商場,非常近
於 2018 年 5 月住了 2 晚
Siti Artha 於 2018年5月28日回覆
Dear Ms Fiona, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We look forward to welcoming you back to stay soon. Best regards, Siti Artha – Guest Service

4/10 不太好

Teddy,Hong Kong

不喜歡:整潔度、員工素質和客房舒適度
Almost no service!
After request for the ABSENT towels several times, room service department finally ask a security guide to bring in the towel few hours later. Besides, request for exchange the malfuncation toaster, no response at all. No change for the qulit and floor towel for the whole week (31/3/2018 - 6/4/2018)!?
於 2018 年 3 月住了 6 晚
Siti Artha 於 2018年5月28日回覆
Dear Sir/Madam, Thank you for your feedback. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas of concern. We have noted that we still need to work on our housekeeping efficiency levels. We look forward to welcoming you again soon! Best regards, Siti Artha – Guest Service Manager

10/10 有夠讚

DENNY,HK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
NEW
Excellent environment. Breakfast is general. ... ....
於 2018 年 3 月住了 3 晚
Siti Artha 於 2018年5月28日回覆
Dear Mr Denny, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-

8/10 不錯哦

Man Fai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
我會將此酒店推薦比朋友及家人。
Siti Artha 於 2018年5月28日回覆
Dear Mr/Ms Man Fai, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-

6/10 一般般

真實旅客

Siti Artha 於 2018年5月28日回覆
Dear Valued Guest, thank you for your rating. We look forward to welcoming you again soon! -Siti Artha, Guest Service Manager-

6/10 一般般

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
價錢和size一流,但清潔一般,有手指公咁大隻飛蟑螂
價錢和size一流,但清潔一般,有手指公咁大隻飛蟑螂,其中一張床床單染晒色,要漏夜揾個security上來換。 叫職員第二日要深層清潔,但沒有,只是又好求其清潔,衣帽間的垃圾和櫃子的many Bb 蟑螂屍仍在。
於 2018 年 3 月住了 2 晚
Artha 於 2018年4月4日回覆
尊敬的先生/女士,感谢您的反馈。 由于我们一直在寻找改进服务的方式,因此,我们将根据您的反馈意见,集中力量改进这些关注领域。 我们已经注意到,我们仍需要努力提高家务管理效率。 我们期待很快再次欢迎您! 最好的问候,Siti Artha - 客户服务经理

10/10 有夠讚

Anthony,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店很整潔舒適,而且離Legoland非常近,十分方便。
房間很大,床很舒適。設施充足,有陽台,2個廁所,也有廚房方便煮食。 駕車的話有停車場,但須收費 ,不過也十分便宜。 步行到Legoland只需要10至15分鐘左右。 附近有食肆和便利店,雖然選擇不多,但也是方便。 晚餐要早點吃,因為入夜後商舖會關門,而附近也沒有其他商場。
於 2018 年 2 月住了 4 晚
Artha Jumari 於 2018年2月28日回覆
Dear Mr Anthony, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon!

10/10 有夠讚

Ellen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值,大推
Artha Jumari 於 2018年2月28日回覆
Dear Ellen, thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again soon!

10/10 有夠讚

Ka Yin Crystal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住第三次原因都是近legoland 樂園方便,住雨房舒適,但早餐麻麻,前台服務都好,但第二天通知了三次都沒有refresh room 有些失望
於 2017 年 12 月住了 4 晚
Artha 於 2018年1月17日回覆
Dear Ka Yin Crystal, It was a great pleasure having you stay at Somerset Medini Iskandar Puteri. Thank you for sharing your feedback. Since we are constantly looking at ways to improve, we will focus our efforts to seek improvements in these areas of concern. We have also noted that we still need to work on our housekeeping efficiency levels. Once again, thank you for your valued feedback. From all of us at Somerset Medini Iskandar Puteri, we look forward to welcoming you again. -Artha Jumari, Guest Service Manager

6/10 一般般

真實旅客

喜歡:員工素質
The cleaniness of the apartment has room for improvement.
於 2017 年 12 月住了 2 晚
Artha 於 2018年1月17日回覆
Dear Sir/ Madam, It was a great pleasure having you stay at Somerset Medini Iskandar Puteri. Thank you for sharing your feedback. Since we are constantly looking at ways to improve, we will focus our efforts to seek improvements in these areas of concern. We have also noted that we still need to work on our housekeeping efficiency levels. Once again, thank you for your valued feedback. From all of us at Somerset Medini Iskandar Puteri, we look forward to welcoming you again. -Artha Jumari, Guest Service Manager