室外游泳池

新山家庭旅館 - 舒適開放式客房的評分

3 out of 5
新山家庭旅館 - 舒適開放式客房
B-18-15, Pangsapuri D' Esplanade, Jalan Seladang, Taman Abad, Johor Bahru, Johor

評論

9.0

太棒了

10 分,有夠讚;24 則評論中有 13 則" "
8 分,不錯哦;24 則評論中有 10 則" "
6 分,一般般;24 則評論中有 0 則" "
4 分,不太好;24 則評論中有 1 則" "
2 分,很糟糕;24 則評論中有 0 則" "

8.8/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

8.6/10

住宿環境和硬體

評論

8/10 不錯哦

Seng Tiong

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lousy lift system
The lift system is a failure.
於 2020 年 1 月住了 2 晚
Alex 於 2020年1月11日回覆
Thanks for visiting, hope to see you again

4/10 不太好

WillieTan

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度
Just next to KSL mall and Monday night market. The lifts are very small and slow and not efficient at all.
於 2019 年 12 月住了 1 晚
Alex 於 2020年1月1日回覆
it's unfair review that because of lift giving this low mark as this is super peak season the lift serving 30+floor with every floor got 14 units so crowded lift should be expected for check in and check out timing thats why we are giving allowance time for the check out at least 30min late from the standard check out time.

10/10 有夠讚

Yan Yee

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice studio
Clean studio and everything's perfect. Owner whatsapp all the details to us, easy understanding and friendly.
於 2019 年 12 月住了 1 晚
Alex 於 2019年12月23日回覆
thanks for visiting, hope to see you again

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No shampoo and body wash given but overall a pleasant stay with great access to Night Market on Mondays and KSL mall!
於 2019 年 12 月住了 1 晚
Alex 於 2019年12月10日回覆
hi, thanks for visiting. We do provide the '2 in 1' means 'body wash + shampoo'... anyway thanks for comment, hope to see you again soon

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in and out (do not need to que up to check in and out)
於 2019 年 11 月住了 1 晚
Alex 於 2019年11月14日回覆
thanks for visiting, hope to see you again

10/10 有夠讚

Shanthi,KSL

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All were good. Wi-Fi was good excellent connections
於 2019 年 10 月住了 1 晚
Alex 於 2019年10月7日回覆
thanks for visiting, hope to see you again

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Felt relax during the stay. Only thing is the TV signal not very good. Well, it's still okay as we are not here for the TV program then shopping, eating, massage, movies etc......
於 2019 年 9 月住了 1 晚
Alex 於 2019年9月15日回覆
thanks for visiting, will check on the TV signal, thanks and hope to see you again

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is almost perfect.... Good location, A very kind owner, so detail with the information and pictures on how we can check in and what facilities we have to stay here. This is an amazing place to stay in JB if you want to have family bonding, i.e a huge room which can fit in 4 person. Slight minus point, similar to KSL Hotel and Resort, D'Esplanade also have same issue, the water strength is just moderate. Thumbs up for this hotel, I will definitely recommended to friends and family.
於 2019 年 7 月住了 1 晚
Alex 於 2019年7月17日回覆
hi, thanks for visiting, actually the water pressure is very high just because the piping always broke and finally we had changed all new piping so to have at first not really dare to open full water.. Will sure be more ok for next visit :) Thanks and hope to see you again

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 1 晚
Alex 於 2019年7月17日回覆
thanks for visiting, hope to see you again

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 2 晚
Alex 於 2019年7月1日回覆
thanks

8/10 不錯哦

Hasnizah

喜歡:整潔度、員工素質和客房舒適度
於 2019 年 5 月住了 2 晚
Alex 於 2019年6月2日回覆
thanks for visiting, hope to serve you again

10/10 有夠讚

Yudy,Tin Hao, HK island

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A pleasant and satisfying stay
Amazing location, convenient and exactly next to KSL mall. You can find literally almost anything. The Condo unit is in 18th floor. It is very clean and bathroom has bathtub. For check in, you should contact the owner and the owner will give you the instructions on how to get in to the building. I arrived earlier than the standard check in time, but the owner could arrange the early check in. Much appreciated. One downside though, I did found cockroaches inside the unit. I think it was not because the unit is dirty, but the roaches came from outside. I could see that this is not the first time people have "unwanted guests", seeing that there were already electronic pest repeller, roach "poison", insect spray available. Though with the unwanted guests, I would still think that I had a pleasant stay and would recommend this without doubt.
於 2019 年 5 月住了 2 晚
Alex 於 2019年5月23日回覆
hi, thanks for visiting. KSL really have this problem and we are keep finding ways to avoid the unwanted guest as we can and apologies for any disruption of your stay if any. Hope to serve you again in future :)

8/10 不錯哦

Tony Evan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
2 night stay in cosy
Air-conditioning can't be adjust. Or though it's a non-smoking room but smokers can smoke outside the balcony. Message how to check out but there was no reply. It was a fine stay overall.
於 2019 年 3 月住了 2 晚
Alex 於 2019年5月3日回覆
thanks for visiting, not no reply, is haven't wake up but immediately replied message once read the message. Not sure regarding the air-cond not able to adjust is means because stayed 2 nights and we were not been informed that it cannot be adjusted, will check it out. Thanks

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 2 晚
Alex 於 2019年4月2日回覆
thanks for visiting, hope to see you again

8/10 不錯哦

Milton

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Homestay almost like home
Owner was friendly and kept me updated on my upcoming stay. Unit was clean and comfortable
於 2018 年 12 月住了 1 晚
Alex 於 2018年12月25日回覆
thanks for visiting, hope to see you again

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location,spacious studio and great view
Location was amazing as KSL is just a short grab ride from CIQ and the apartment blocks are directly connected to KSL mall with a linkway. Perfect for late night movies. The apartment also has a balcony with great view, is spacious and comes with wifi. Check-in was also easy and fuss free. However we spotted a cockroach in the bathtub once and also ants come very quickly if you have food on the table. TV is also too small and we have to squint a little. The lift system is also a little bit tricky. But for short staycation the apartment is great. Will definitely stay again.
於 2018 年 12 月住了 1 晚
Alex 於 2018年12月15日回覆
thanks for visiting, ya.. the lift, especially the peak season, always full of people might need to wait longer. Cockroach always is a very headache issue for the whole block of KSL building and we are putting the "pest reject" device, hopefully can have better solve for the problem and will try other ways too in future. :)

8/10 不錯哦

JASON

all good besides the TV channels connection.
於 2018 年 11 月住了 3 晚
Alex 於 2018年12月3日回覆
thanks for visiting, we had just added on a HD digital decoder now, so the TV is clear and more channels. Hope to serve you again in near future

10/10 有夠讚

Tan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One night shopping and night market trip.
Right next to KSL City mall and seladang night market. Have to do self check in by collecting access cards from the letter box near the lift lobby. Clear instructions and room number given via whatsapp night before check in. Side door from homestay lobby to ksl mall means no need to worry of rain if you going shopping at the mall. Room reasonably clean with balcony and great city views. Value for money as it comes with 1 twin bed and 2 single beds that sleeps upto 4. Good to go on Mondays as night market available every Mondays and is located right next to this accommodation. Overall great stay if you are going for shopping and food with shopping and eateries in abundance including street food, restaurants and coffee shops.
於 2018 年 11 月住了 1 晚
Alex 於 2018年11月28日回覆
thanks for visiting, hope to see you again next time

10/10 有夠讚

Yap

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚
Alex 於 2018年11月8日回覆
thanks for visiting

10/10 有夠讚

Edward

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Studio
Is a very convince place to stay, the Studio is clean
於 2018 年 7 月住了 1 晚
Alex 於 2018年8月13日回覆
thank you for visiting

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cosy Apartment at KSL
My family and I enjoyed our stay in this apartment. Although it is small but cosy and conveniently accessible to KSL. Alex has been very friendly and even delivered.extra blanket and towels to us after knowing that we have 2 kids with us.
於 2018 年 6 月住了 1 晚
Alex 於 2018年6月21日回覆
thanks so much for visiting, it's glad to serve you, hope we meet again :)

8/10 不錯哦

Su,Singapore

喜歡:員工素質、住宿環境和硬體和客房舒適度
ok
Everything was fine, except the toilet was very smelly.
於 2018 年 6 月住了 1 晚
Alex 於 2018年6月7日回覆
thanks for visiting, we will take note of it

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay with good location & convenience to mall. Very clean & cozy room
Alex 於 2018年5月2日回覆
thanks for visiting, hope to serve you again

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KSL Apartment Cosy
It was a great experience to stay at KSL studio apartment, Good size for family of four. The dinner table was not so pleasant . It will be good if the door access to mall or back to apartment can change to 10am to 10:30pm. Otherwise need to go out from the mall and walk into the carpark to access to the apartment. I will come back again.
於 2018 年 3 月住了 1 晚
Alex 於 2018年4月11日回覆
hi, thanks so much, but the access door of shopping mall we can't do anything on it because the mall is closed at 10pm~