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AB 旅館飯店的評分

2 out of 5
AB 旅館飯店
22, Jalan Cyber 16, Senai Commercial Park, Phase 3, Senai, Johor

評論

6.6
10 分,有夠讚;44 則評論中有 4 則" "
8 分,不錯哦;44 則評論中有 24 則" "
6 分,一般般;44 則評論中有 3 則" "
4 分,不太好;44 則評論中有 7 則" "
2 分,很糟糕;44 則評論中有 6 則" "

6.4/10

整潔度

6.6/10

員工素質

5.2/10

設施服務

6.0/10

住宿環境和硬體

3.0/10

環保程度

評論

10/10 有夠讚

Kin Sang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
超值的性價比
性價比十分超值, 往機場十分方便, WIFI訊號十分足夠和穩定
於 2019 年 7 月住了 1 晚
General Manager 於 2019年8月3日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

4/10 不太好

YUYUN

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿體驗
電梯壞掉爬樓梯,飯店預約叫Grab到機場要50RM,自己訂7RM,很誇張,我已經訂商務房,浴室很舊,霉味很重
於 2018 年 12 月住了 1 晚
General Manager 於 2019年1月2日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to arrest this sort of issues .As a accommodation provider we donot provide any transportation service to our guests and will lot at the issues you described while booking the cab and take necessary actions. Thanks for the feedback and Please visit again

2/10 很糟糕

Sonny

情侶出遊, 團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
the place was run down, towels were dirty looking. staff not friendly and not very helpful. not a place that i would recommend
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Edward

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Black ANTS all over the floor and bed. Sheets were stained. NOT CLEAN AT ALL..!!
於 2023 年 5 月住了 3 晚
AB INN HOTEL 於 2023年5月14日回覆
Greeting from AB Inn Hotel, thanks for your review, and sorry for the inconvenience from our side, we will continuously give the best to our guests. Anyway, we wish you the best day and a safe drive.

2/10 很糟糕

Ho

於 2023 年 4 月住了 1 晚
AB INN HOTEL 於 2023年5月14日回覆
Greeting from AB Inn Hotel, thanks for your review, and sorry for the inconvenience from our side, we will continuously give the best to our guests. Anyway, we wish you the best day and a safe drive.

4/10 不太好

Ashton,Wolli Creek

不喜歡:整潔度、設施服務和住宿環境和硬體
Staff are friendly and accommodating; not recommended for tourists, place lacks a proper bathroom, the aircon doesn’t work, and it has several issues. Its Close the airport, and that’s about it.
AB INN HOTEL 於 2023年1月8日回覆
Greetings from AB Inn Hotel. Thank you for the kind review and the rating given. We are sincerely very thankful for your kind understanding and your tolerance level was amazing. We are also truly sorry for the inconvenience from our side. I wish you and your family a pleasant journey traveling and a safe day. Looking forward to providing our level best of service in future. Take care and drive safely.Edit Remove

6/10 一般般

VENKATESH

商務旅客
Ok hotel to stay for week ,not exciting though.
It was ok,but nothing great.Hotel staff(@reception) are not customer friendly and doesn't have smile on their faces. I asked for a small help to get my boarding pass printed only to hear no from the staff.I think they have to work on it to suit hospitality business.
於 2022 年 11 月住了 6 晚
YOGES 於 2022年12月16日回覆
Greetings from AB Inn Hotel.Thank you for the kind review and the rating given.We are sincerely very thankful for your kind understanding and your tolerance level was amazing.We are also truly sorry for the inconvenience from our side.I wish you and your family a pleasant journey traveling and a safe day.Looking forward to providing our level best of service in future.Take care and drive safely.

6/10 一般般

Sathiya

商務旅客
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2020 年 10 月住了 1 晚
Reservation Team AB Inn Hotel Senai 於 2020年11月12日回覆
Dear Guest, Thank you for the kind review and rating given. Looking forward to host your stay with us again at AB Inn Hotel Senai.

8/10 不錯哦

Abdul

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚
AB Inn Hotel 於 2020年8月17日回覆
Dear Mr.Abdul, Warm Greetings from AB Inn Hotel. Thank you for the kind rating given. Appreciate your time for the kind effort and looking forward to see you in future. Have a nice day ahead.

8/10 不錯哦

真實旅客

於 2020 年 7 月住了 1 晚
AB Inn Hotel 於 2020年7月21日回覆
Dear Guest, Greetings from AB Inn Hotel Senai. Sorry for the late reply. Thank you for the kind rating. Looking forward to see you again. Have a nice day.

8/10 不錯哦

Arumugam

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was good but, the hotel is not flexible for late checkout. Even 20 mins late charge RM 10.
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月25日回覆
Dear guest ,thanks for choosing to stay with us.We value your feedback and sorry for any convenience.We surely look at your comments and check if there is any thing we can do to address the issue raised by you.Thanks and please visit again

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2020 年 1 月住了 2 晚
General Manager 於 2020年2月3日回覆
Dear Valued Guest,Thanks for staying with us and thanks for the precious feedback.Eager to serve you again and please visit us

4/10 不太好

Loh

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not so recommended to stay
Counter staff very friendly. Patiently showed me a “short cut” way to bt Indah.. which u cannot see the road in Google map. He mentioned locals only know. But to play safe, we followed google. Location is not prime. Quite ulu. Paid for breakfast package and were told restaurant under renovation. Looking at the whole place, Restaurant seems to be vacant for sometime. Website put there provide toiletries... funny thing is no shampoo, no shower gel, no slippers... called reception, they send up a housekeeper to tell us only they don’t provide! Towels with lipstick marks. Bedsheet with stains. Aircon not so cold. No dustbin to be found in room except one pathetic small one in toilet.
於 2019 年 12 月住了 1 晚
General Manager 於 2020年1月19日回覆
Dear Guest ,Thanks for choosing to stay with us .Please be aware that the room plan you choose doesnt have breakfast included.We are sorry for any inconvenience and please reach out to our duty manager for speedy resolution for your concerns.We value your feedback

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質和客房舒適度
Convenient, clean, value for money & near to airport
於 2019 年 11 月住了 1 晚
General Manager 於 2019年11月18日回覆
Dear Guest ,Thank you for your review.We are humbled and its satisfactory to know that you had a good accommodation experience with us .We value your feedback and its thriving us to the success path.Please visit again.

10/10 有夠讚

Shasi

於 2019 年 10 月住了 1 晚
AB Inn Hotel 於 2020年7月18日回覆
Dear Guest, Greetings from AB Inn Hotel, Sorry for the late reply. Thank you for the kind rating about us. Looking forward to see you in your next visit. We are back on business for your kind information.

8/10 不錯哦

真實旅客

家庭旅遊
berbaloi dengan bajet sendiri
於 2019 年 8 月住了 1 晚
AB Inn Hotel 於 2020年7月18日回覆
Dear Guest, Greetings from AB Inn Hotel Senai, Sorry for the late reply. Thank for the kind review and rating given. We are looking forward to see you in your next visit.

2/10 很糟糕

JB,Japan

商務旅客, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
シャワーと言うよりトイレ ずっと水が落ちる音がしていた 安くて空港に近く寝るだけのホテル
於 2019 年 8 月住了 1 晚
General Manager 於 2019年8月30日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback .

8/10 不錯哦

hyun ju

喜歡:整潔度和員工素質
저녁 비행기 11시30분 진에어 타기전에 몇시간 머물렀어요.아이가 아퍼서 다른활동을 할수없
於 2019 年 7 月住了 1 晚
General Manager 於 2019年8月10日回覆
Dear Guest,Thanks for choosing to stay with us.It was wonderful to have you as our guest .We value your feedback and please visit again

4/10 不太好

aby

家庭旅遊
不喜歡:整潔度和員工素質
Toilet is so dirty
於 2019 年 6 月住了 1 晚
General Manager 於 2019年7月1日回覆
Dear Guest.We are sorry for the inconvenience .We will surely look at the issue you raised and take necessary actions to correct this from our end.Kindly accept our sincere apologies for not standing up to your expectation

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚
General Manager 於 2019年6月27日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

10/10 有夠讚

George

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Far away from airport
Staff is friendly but the hotel is old and dar away from the airport.
於 2019 年 4 月住了 1 晚
General Manager 於 2019年4月28日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .

10/10 有夠讚

George

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean but far from airport
Location is far from airport. No activity and supper at night.
於 2019 年 4 月住了 1 晚
General Manager 於 2019年4月28日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback.We will surely look at the review comments and see what we can do do improve our facilities and services .

8/10 不錯哦

YEK

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Overall, happy about the stay. The Sunday night market was interesting with lots of stuff, eg..cheap fruits and vegetables. However, i was surprised to be informed of no breakfast provided due to miscommubication between AB Inn and Hotels.com. Felt like being cheated.
於 2019 年 4 月住了 1 晚
General Manager 於 2019年4月24日回覆
Dear Guest,Thanks for choosing to stay with us.We value you feedback and sorry for the inconvenience.We will surely liaise with Hotels.com to understand the free breakfast offered as our pricing doesn't have free breakfast as our restaurant is temporarily closed. Will serve you in a better way on your next visit .

4/10 不太好

KOK WENG

不喜歡:員工素質、住宿環境和硬體和客房舒適度
Unhappy with AB INN HOTEL
Slow check in whilst staff are spending time talking to each other. Low water speed, cause more time to take a shower. Hotel gave wrong info and told me it is 5mins walking distance to Senai Airport which is impossible for anyone. It was min 20-25 minutes walking distance to the airport to be factual.
於 2019 年 4 月住了 1 晚
General Manager 於 2019年4月13日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

8/10 不錯哦

Liz

喜歡:員工素質和住宿環境和硬體
於 2019 年 3 月住了 5 晚
General Manager 於 2019年4月1日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

4/10 不太好

Raj,KL

商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
Some rooms were ok some were bad shape.terrible smell in rooms, airconds are old and need to be changed. Romotes of aircon are not user friendly, Lift broke down, door access card to room 218 never worked. Every time i go in to the room i will need a staff to open the door for me with their master card. very disappointing facilities. No maintainance. Staffs are good, they assist immediately. Very helpful new staffs. No Breakfast.
於 2019 年 3 月住了 1 晚
General Manager 於 2019年4月1日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

2/10 很糟糕

真實旅客

於 2019 年 3 月住了 1 晚
General Manager 於 2019年4月1日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .We will surely look at the review comments and take necessary actions to improve our facilities and services. Thanks for the feedback and Please visit again

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything good
於 2019 年 3 月住了 1 晚
General Manager 於 2019年4月1日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度和員工素質
冷蔵庫が無いのが残念
於 2019 年 3 月住了 14 晚
General Manager 於 2019年3月23日回覆
Dear Guest,Thanks for choosing to stay with us.We value your feedback and pls visit again.

8/10 不錯哦

真實旅客

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel está , muy cerca del aeropuerto de Johor Bahru 👍 hay restaurante cerca y el hotel siempre está limpio y en condiciones
於 2019 年 3 月住了 4 晚
General Manager 於 2019年3月17日回覆
Dear Guest ,Thanks for your review.It was wonderful to have you as our guest.Please visit again

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
-
於 2019 年 1 月住了 1 晚
General Manager 於 2019年2月5日回覆
Dear Guest,Thanks for your review.Please visit again

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to airport, toiletries available, affordable price
於 2019 年 1 月住了 1 晚
General Manager 於 2019年2月1日回覆
We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

8/10 不錯哦

Srinivas,Kuala Lumpur

不喜歡:整潔度和員工素質
Closer to Airport
The only good thing about this place was its few min from Senai Airport.
於 2018 年 12 月住了 1 晚
HEMA 於 2019年1月22日回覆
Thanks for the review

8/10 不錯哦

真實旅客

於 2018 年 12 月住了 1 晚
General Manager 於 2019年1月2日回覆
Dear Guest ,Thanks for choosing to stay with us.We value your feedback .It was wonderful to have you as our guest.Once again thanks for the review and please visit again

6/10 一般般

Rozaida

Penginapan yang sederhana tetapi memuaskan
於 2018 年 11 月住了 4 晚
Hema 於 2018年12月12日回覆
Thank You for your review

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
Hotel yg bagus,but the lift is out of service..so need to climb the stairs
於 2018 年 11 月住了 1 晚
Hotel Manager 於 2018年11月27日回覆
We would like to personally thank you for choosing to stay with us. We will surely look at the review comments and will make sure to stand up to your expectation on your next visit by improving our facilities and services

8/10 不錯哦

MUHAMMAD YUSUF

Just nice and okay to stay for couples of day
於 2018 年 11 月住了 2 晚
Hema 於 2018年11月25日回覆
Thanks for the review

8/10 不錯哦

Ricky

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 1 晚
Hema 於 2018年10月21日回覆
Thanks for the review.

2/10 很糟糕

Lee

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
In the future, I won’t stay the hotel anymore.
Service sucks, lift break down.
於 2018 年 10 月住了 1 晚
Kabeer 於 2018年10月30日回覆
We would like to personally thank you for choosing to stay with us. We value your feedback and will surely address the issues raised by you . Assure you of a better service on your next visit

8/10 不錯哦

Shally

喜歡:員工素質和客房舒適度
於 2018 年 10 月住了 1 晚
Kabeer 於 2018年10月14日回覆
We would like to personally thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Hema 於 2018年10月7日回覆
Thanks for your review. We will make sure to improve our service fro your next visit.

8/10 不錯哦

Azly

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
Manager 於 2018年8月15日回覆
Dear Guest thank you for your review

4/10 不太好

Hyun joo

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
AB Inn 於 2018年7月28日回覆
Dear Guest could you please let us know what went wrong with your last stay with us.We would like to apologize for any inconvenience and assure best of our service when you visit us next time.Please call 011 33363036 for any assistance that you need in future

8/10 不錯哦

Ngoc Thanh Thao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 2 晚
AB Inn Hotel 於 2018年5月29日回覆
Dear Guest.Thanks for your review.We are eager to serve you again when you visit us next time