MOULIN ROUGE FAMILY SUITE | Terrace/patio
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Reviews of TreeTops & Treats Guest House

3 out of 5
TreeTops & Treats Guest House
611 Leyds Street, Muckleneuk Hill, Pretoria, Gauteng

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
It was well located and fairly priced. I did not like the absence of a fridge for the first two days of my stay. Furthermore, the floor never seemed clean enough despite their efforts
Stayed 4 nights in Jan 2020

8/10 Good

Elisa

Liked: Staff & service, room comfort
Lush garden, unique rooms
Needs a little improvement but the place is great. The pool is quite dirty and we had difficulties getting out of the house
Stayed 2 nights in Sep 2019
Response from Jeff on 2019/10/1
Hi Thank you for taking the time to review your stay with us. We are implementing improvements through out the guest house and the pool has been sorted. We understand that the exit key to the house was missing from your key ring and have had another cut for that room and we apologias for any inconvenience caused. Best Wishes

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Ockert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Lesedi, Botswana

Liked: Cleanliness, staff & service, property conditions & facilities
The caretaker was overly friendly. He was our resource man and did all to make our stay pleasant. Thank you Prince
Stayed 2 nights in Sep 2018
Response from Prince on 2018/9/19
Hi Lesedi Thank you so much for your review I highly appreciate it, because it acknowledges us that we fulfill our guests services ambience with great upliftment Thank you

6/10 Okay

Kobie

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Jeff on 2017/6/19
Thank for taking the time to review your stay with us. Regards Jeff

8/10 Good

Michael, The Woodlands, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great final stop on a wonderful trip
Passed through and stayed in Pretoria en route to our flight out of J'burg the next day back to the USA. Stayed here as an alternative to staying in J'burg area. Made a good choice. This was a fun property and the large room we rented was perfect for a family of four.

10/10 Excellent

Roey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Place
We stayed for 2 nights and we loved it. The owner and staff are very nice ad helpful. The breakfest was good. The room are in very good condition. The WiFi is very strong everywhere in the house. The location is OK and in 5 minutes driving, you can reach good restaurants, shopping malls and anything else you need.

10/10 Excellent

gregg, sandton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Will stay again
Hi Gregg, Thanks for taking the time to review your stay with us. The team are happy that we we able to make your comfortable and look forward to seeing you again. Regards Jeff

6/10 Okay

Papaya

Liked: Staff & service
This Pension is located in a quiet quarter of Pretoria. It has a beautiful garden with a spotless swimming pool. Breakfast excellent.
Response from Jeff on 2016/3/19
Thank you for taking the time to reveiw your stay with us. the team are pleased that we could make your stay enjoyable.

4/10 Poor

Coenraad, Swakopmund

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to my liking
It was extremely hot with no fridge in the room or air conditioner. No cold drinks or water for sale either. They had previously some stones on the edge of the bath glued with silicon which is now coming off and doesn't look clean and neat. Of the blankets were torn. Very far from shopping centre. Room space is very small.
Hi, The silicone has been repaired and replaced. We have bought a new blanket for that room. The closes large shopping center is 10 minute drive.and the closest small center only 5 minutes away. We do not believe in air conditioners and only supply a fan. We do provide fridges for our guests and there is a notice in the room as to there location. Thank you for taking the time to review your stay with us so we can make the necessary improvements for our guests stay. Regards Jeff

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Resort, gutes Frühstück. Leider gibtces in der Bar keine kleinen Snacks oder was essbares
Stayed 1 night in Apr 2019

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skøn B&b i Pretoria.
Der er en dejlig ånd på TreeTops. Venlig og serviceminded ledelse og personale, der gør alt for et godt ophold. Dejlig have og rolig beliggenhed. Tæt ved indkøbsmuligher og restauranter.
Stayed 4 nights in Jan 2019

10/10 Excellent

petri, tampere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay and location is also very good. Thank you :-)
Stayed 7 nights in Oct 2018

10/10 Excellent

sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande ce lodge
Très belle chambre et lit spacieux.
Stayed 1 night in Sep 2017
Response from Jeff on 2017/9/17
Merci beaucoup que vous ayez apprécié la chambre et votre séjour chez nous.

10/10 Excellent

OZLEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşeyden önce, Jeff çok eğlenceli ve dikkatli bir evsahibi idi. Harika kahvaltılar hazırladı. Taksilerle irtibata geçip istediğimiz yerlere rahat gidebilmemizi sağladı. Odamız ve genelde pansiyon çok rahattı, sessiz, sakin, güvenlikli bir konumda. Oda geniş, güzel bir balkonu vardı. Duş kablosu biraz daha uzun olsa daha da rahat olacak.
Stayed 3 nights in Aug 2017
Response from Jeff on 2017/9/17
Bizimle kalmanızdan çok memnun olduğun için teşekkür ederim. Yardım etmenin keyfi. Duş kablosunu sıralayacağım. Birçoğunuz, bizimle kalışınızı gözden geçirmek için zaman ayırdığınız için teşekkür ederiz. Saygılarımızla Jeff

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Im Großen und Ganzen war es okay. Der Besitzer ist hilfsbereit gewesen und das Frühstück war richtig toll. Die Zimmer aber leider etwas enttäuschend. Nicht gemütlich und alles etwas abgewohnt.
Stayed 1 night in Jun 2017
Response from Jeff on 2017/6/19
Hi Great that you enjoyed the gardens and breakfast. The room you were in has just been redecorated, Thanks for taking the time to review your stay with us. Regards Jeff

8/10 Good

Stefan Littauer, in town close to the uni

Liked: Cleanliness, staff & service, room comfort
Good value
Get welcomed by long and huge disclaimer which I thought strange. Lovely rooms, good breakfast. In town but does not feel like that and even fell asleep to the birds sounds. Place a bit run down but enjoyable.

10/10 Excellent

Roger, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien reçu par le propriétaire en début d'après midi. Le séjour a été très agréable et Jef à tout fait pour ça. Endroit calme au milieu de la verdure bien entretenue. Excellent endroit.

6/10 Okay

peggy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Schitterende tuin en n paar gave kamers.
Ligt wel ver van alles, altijd een taxi nodig. Wel heel mooi gelegen op een heuvel met mooi uitzicht op de stad. Ontbijt stelde weinig voor maar t personeel deed zijn best en was zeer vriendelijk. Tip...niet in zee gaan met hun vaste chauffeur. Hoogst onbetrouwbaar en ons behoorlijk afgezet en beledigd. Beter gebruik maar van de uber taxi. Scheelt n hoop geld en snel ter plaatse. In december weer naar dit hotel...
Response from Jeff on 2016/7/30
Hi We are sorry you had a bad experience with the driver. We have stopped using him and found another driver.Please you found us friendly. Look forward to seeing you again in December. Regards Jeff

6/10 Okay

Thomas

Disliked: Property conditions & facilities