住宿正面

美景精品飯店的評分

4 out of 5
美景精品飯店
Marktgasse 59, Interlaken, BE

評論

8.8

有夠讚

10 分,有夠讚;511 則評論中有 270 則" "
8 分,不錯哦;511 則評論中有 179 則" "
6 分,一般般;511 則評論中有 40 則" "
4 分,不太好;511 則評論中有 14 則" "
2 分,很糟糕;511 則評論中有 8 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

9.0/10

環保程度

評論

6/10 一般般

Kwok Yiu

家庭旅遊
喜歡:整潔度和員工素質
於 2023 年 8 月住了 2 晚
Boutique Hotel Bellevue 於 2023年8月10日回覆
Dear guest, thank you very much for your rating about our hotel. We hope we can welcome you soon again with us. Best regards

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:員工素質
於 2020 年 5 月住了 1 晚
Monika Csobot 於 2020年6月8日回覆
Dear Anonymous Thank you for your rating. We would certainly appreciate a feedback, to get to know the reason for the low rating. Kind regards

10/10 有夠讚

PIN-RONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice, comfortable and near station.
於 2019 年 10 月住了 3 晚
Jürg Walther 於 2019年10月9日回覆
Thank you so much for your excellent review, it is highly appreciated. We hope to welcome you again soon

8/10 不錯哦

Hang Yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I have booked a single room, of which the balcony is in L shaped with the double room next to mine. If you come across inconsiderate guests like I did (2 big guys kept talking loudly, smoking, eating on their balcony until 1 am on my first night of stay), it will be very annoying and make you hard to sleep though the balcony door is tightly closed.
於 2019 年 9 月住了 2 晚
Jürg Walther 於 2019年10月1日回覆
Dear Hang Yu Thank you very much for your stay and review. We are sorry to read to that your room neighbors were disrespectful. We are happy to read that you liked our hotel and service and hope to welcome you again soon. And be assured that 99.9% of our guests are behaving very well. Best regards from sunny Interlaken

6/10 一般般

真實旅客

不喜歡:整潔度和員工素質
於 2019 年 8 月住了 2 晚
Jürg Walther 於 2019年8月25日回覆
Thank you for your review, but unfortunately you don't leave us any information on how we can improve our service to get 10 out of 10 points from you. We hope to welcome you again soon and remain with kind regards

10/10 有夠讚

Jieyu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚
Jürg Walther 於 2019年7月26日回覆
Thank you very much for the 10 points. We are very happy to notice that you had a great stay and hope to welcome you again soon

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
沒有一次補充足夠數量的洗護用品
地點好,超市就在對面。附近有不錯的餐廳。 早餐選擇多,味道不錯。前檯員工友善。 但入住時外面有工程,影響了露台景色!如這是賣點,房價理應減低。 乾衣機欠缺清晰指示,機器吃了CHF5.00無反應。要找前檯員投訴處理。 住了幾天沒有一次補充足夠數量的洗護用品。
於 2018 年 10 月住了 4 晚
reception 於 2018年11月11日回覆
Thank you for staying at Hotel Bellevue during your recent visit to Interlaken and for taking the time to write such a detailed review. We would appreciate to welcome you again and send best wishes from Switzerland.

10/10 有夠讚

Yi-da

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的住宿體驗
店員親切,河景山景很美
於 2018 年 9 月住了 1 晚
Jürg Walther 於 2018年9月16日回覆
Thank you very much for your excellent review. We hope to welcome you again soon and remain with best regards from Interlaken

10/10 有夠讚

Hon Cheong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
難忘的酒店
酒店員工服務態度一流,有求必應。酒店的位置離市中心不遠但環境寧靜。早餐食物豐富尤其是瑞士的芝士
於 2018 年 8 月住了 1 晚
Carla 於 2018年8月4日回覆
Dear Hon Cheong, we would like to thank you for your wonderful 5 points review. We are very happy that you enjoyed your time here in our Hotel. It was a pleasure to have you as our guests. We hope to welcome you another time in Interlaken.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 1 晚
Jürg Walther 於 2018年6月22日回覆
Thank you very much for your excellent review. We are pleased to read that you had a great stay and hope to welcome you again soon

8/10 不錯哦

Chieh-Lin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jürg Walther 於 2018年5月21日回覆
Thank you for the review

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
環境不錯
早餐還不錯,古老的飯店,房間內部蠻新。交通方便附近就是火車站,推薦!
Carla 於 2018年4月24日回覆
Dear Guest thanks a lot for taking time to rate our Hotel. We are very happy to read that you enjoyed your stay with us and hope we can welcome you again in the future

8/10 不錯哦

E.E.,Hong Kong

喜歡:整潔度和員工素質
Nice hotel, small room
The hotel is clean, staffs are nice, overall is good expect the room is small.
於 2017 年 6 月住了 2 晚
Jürg Walther 於 2017年9月1日回覆
Thank you very much for your review. We are very happy to read that you spent a good time at our hotel and hope to welcome you again soon.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

CHAO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Jian,Beijing

喜歡:整潔度、員工素質和住宿環境和硬體
solala

8/10 不錯哦

Angela,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good view to the room with river side
是個很古典的河岸邊小旅館,櫃台的人員很親切,但早餐的服務人員笑容能多點會更好。介於東西站,離西站約1/3站距離,附近也有公車站,搭公車或散步去東站都很近,住河邊的房間,有個可愛的小陽台前方有小河高山,左側還可遠眺少女峰,很美

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good breakfast, beautiful decoration

10/10 有夠讚

Carlos Augusto

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nueva , limpia , personal amable , cerca de todo
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Andrea

喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay
於 2024 年 2 月住了 1 晚
Jürg 於 2024年2月12日回覆
Thank you so much for the excellent rating.We would be very pleased to welcome you again soon.

10/10 有夠讚

AHMED,Riffa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I had a great experience in this hotel. The location, the staff was perfect.
於 2024 年 1 月住了 5 晚
Boutique Hotel Bellevue 於 2024年1月22日回覆
Dear guest Thank you for your visit. We appreciate that you've enjoyed your stay with us. Best regards

10/10 有夠讚

Kerstin

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Laqe des Hotels war einmalig. Das Badezimmer war von der Dusche über den Waschtisch, das Nachtlicht bis hin zu dem großen Badezimmerfenster einfach fantastisch. Frühstück war sehr gut präsentiert.
於 2023 年 12 月住了 4 晚
Jürg Walther 於 2024年1月8日回覆
Herzlichen Dank für die tolle Rückmeldung.Wir freuen uns sehr, dass Sie Ihren Aufenthalt geniessen konnten und hoffen, Sie bald erneut bei uns begrüssen zu dürfen.

6/10 一般般

Maggie

情侶出遊
喜歡:整潔度
於 2023 年 12 月住了 3 晚
Jürg Walther 於 2023年12月30日回覆
Thank you very much for your stay.

10/10 有夠讚

Sergio Yukio

於 2023 年 12 月住了 3 晚
Jürg 於 2023年12月19日回覆
Thank you for the excellent review.We are pleased that our efforts are recognized and hope to welcome you again soon.

8/10 不錯哦

Gloria

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean but bed was very soft and uncomfortable. Friendly staff. Walkable to town and train station. Parking available for cars.
於 2023 年 11 月住了 1 晚
Jürg Walther 於 2023年12月1日回覆
Thank you very much for your good rating. We are happy to read that you had a good stay and hope to welcome you again soon.

8/10 不錯哦

Suhonto

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
satisfying stay
it is a convenient location
於 2023 年 11 月住了 3 晚
Jürg 於 2023年11月21日回覆
Thank you very much for your review and good rating.

8/10 不錯哦

Kohler

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Top Hotel mit toller Lage
wie immer sehr angenehm
於 2023 年 11 月住了 1 晚
Jürg Walther 於 2023年11月14日回覆
Herzlichen Dank für die tolle Bewertung. Wir hoffen sehr, Sie bald erneut bei uns beherbergen zu dürfen.Beste Grüsse aus Interlaken

2/10 很糟糕

Paige

於 2023 年 10 月住了 3 晚
Jürg 於 2023年11月4日回覆
Dear GuestWe are sorry to read that we could not meet your expectations.Unfortunately, your review does not detail the problem and we cannot respond to your criticisms nor improve our service.

10/10 有夠讚

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful location
Wonderful stay at the hotel. Easy walking distance to everything in town and staff was very helpful in pointing out attractions, restaurants, etc. The room had a fantastic view of the river. Only wish we had more time to sit on the balcony and enjoy it! Quick walk to Interlaken West rail station.
於 2023 年 10 月住了 3 晚
Jürg 於 2023年10月24日回覆
Dear RichardThank you so much for your excellent rating.We are more than happy to read that you had a great stay and liked the view and our helpful staff.We would be pleased to welcome you again soon.

10/10 有夠讚

Abdulla

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really it’s very good hotel for family river house
於 2023 年 10 月住了 3 晚
Jürg 於 2023年10月21日回覆
Dear AbdullaThank you so much for the excellent rating. We are very happy to read that you had a great stay and hope you will visit us again soon.Kind regards

10/10 有夠讚

Eileen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Jürg 於 2023年10月3日回覆
Thank you so much for your top rating.We would be more than happy to welcome you again.

10/10 有夠讚

Jenna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and great views. Very helpful staff.
於 2023 年 9 月住了 1 晚
Jürg 於 2023年10月1日回覆
Thank you so much for the excellent rating. We are very pleased to see that you had a great stay and hope you will visit us again soon

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay at the hotel. It is very conveniently located in Interlaken; we were able to walk all around town with no problem. We booked a room with a river view, which was definitely worth it. I would stay here again.
Boutique Hotel Bellevue 於 2023年9月26日回覆
Dear guest, we thank you for your review. We are happy to hear that you enjoyed your stay at our hotel. We hope we can welcome you soon again. Best regards

10/10 有夠讚

Luis,Ponce

情侶出遊
Very centric ,good location ,multiple restaurants at walking distance .
於 2023 年 9 月住了 1 晚
Jürg 於 2023年9月15日回覆
Thank you so much for the good review. We are very happy to see that you had a great stay and hope to welcome you again soon.

10/10 有夠讚

Luis,Ponce

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Much better than expected!!
於 2023 年 9 月住了 1 晚
Jürg 於 2023年9月14日回覆
Thank you very much for your review. We are pleased to see that we have exceeded your expectations.Kind regards

6/10 一般般

Kushal Anil

親子旅遊
The property is well located with restaurants, stores, bus stop and train station nearby. The cleanliness in the room was a bit sub standard as well as the staff were not that friendly (as per standards for a 4 star hotel). I travelled with a toddler and do not recommend this hotel if you are traveling with babies/toddlers.
於 2023 年 9 月住了 5 晚
Boutique Hotel Bellevue Interlaken 於 2023年9月13日回覆
Dear guest Thank you for your review. We regret that our hotel did not fullfill your expectations. We have taken note on the points of your review and we will do our best to improve this in the future. We hope to welcome you again. Best regards

10/10 有夠讚

Theia Axiotis

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel
於 2023 年 9 月住了 2 晚
Jürg 於 2023年9月10日回覆
Thank you so much for the top rating. We are very pleased to read that you had a great stay and hope to welcome you again soon

10/10 有夠讚

Adam

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Hedi Kiss 於 2023年8月18日回覆
Dear Guest, Thank you for your very positive feedback. We hope you will visit us next time as well.Kind regards, Boutique Hotel Bellevue

10/10 有夠讚

Joseph

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to many good restaurants and nice shops.
於 2023 年 8 月住了 1 晚
Jürg 於 2023年8月12日回覆
Dear JosephThank you very much for the excellent rating. We are very pleased to see that you had a great stay and hope to welome you again soon

10/10 有夠讚

Sandeep

喜歡:整潔度、員工素質和住宿環境和硬體
Great location and we got a great room overlooking the river. Staff was very helpful
於 2023 年 8 月住了 2 晚
Boutique Hotel Bellevue 於 2023年8月10日回覆
Dear guest, thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay with us. We hope we can welcome you soon again. Best regards

8/10 不錯哦

Raju

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
All in all, very good property. Our rooms had a balcony facing the beautiful river. Close to shopping, walk trails and train/bus stations. Food service is limited outside of breakfast, and there is limited staff help after 10 pm as there is no staff at the hotel from 10 pm to 7 am. The clothes cabinet & the safe is on a mobile cabinet and not too strong. Overall good value for the area.
Boutique Hotel Bellevue 於 2023年8月8日回覆
Dear guestThank you for taking the time to write a review about your stay. We have taken note on the points, mentioned in your review, and we will take further action to improve them.Best regards from Interlaken

8/10 不錯哦

Mohan

於 2023 年 7 月住了 2 晚
Jürg 於 2023年8月12日回覆
Thank you for the good rating. We are please to see that you enjoyed your stay and hope to welcome you again soon

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:員工素質
Will not stay again
Check in: unfriendly front desk lady, she did not seem to interact at all. when we arrived, nobody said hello or anything. She did not like to be asked questions. Room: only one bottle of water provided for two nights stay. shampoo was not refilled. Breakfast: small spread, dishes left empty without refilling. had to ask multiple times. Staffs: unfriendly, indifferent Will not stay here again.
於 2023 年 7 月住了 2 晚
Boutique Hotel Bellevue 於 2023年7月12日回覆
Dear GuestThank you for writing a review about your stay. We apologise if you felt uncomfortable during your stay and we'll do our best to improve. We hope you still had a good time in Interlaken.

10/10 有夠讚

Dennis

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is in an amazing location next to the stream that connects the two lakes. The majority of the rooms have a balcony that over looks the stream which was a great feature. The building has been renovated with updated bathrooms having a frosted glass door and excellent rain shower. The lighting controls allow for dimming lights around the room and in the bathroom. There are two elevators in this 4-story hotel. The staff was very friendly and helpful. Heidi Kiss checked us in and couldn’t have been more professional and personable throughout our 6-day stay. When leaving or returning for the day, if the front desk staff were not busy with someone, they would always greet you with a friendly comment. The staff that cleaned our room on a daily basis were also friendly and efficient. They provide a great buffet breakfast for an additional price. In selecting this hotel I did read negative reviews that concerned me, but that is not what my wife and I experienced. In summary, I came away with the feeling that the staff really cared about what you think of their hotel which made me feel more at home than just a hotel visitor. I hope the next time I get a chance to visit that I will have the same experience. As for sharing a negative comment, it is a smaller older hotel that isn’t prominently located on the main street with a grand entrance, and I didn’t see any parking. But for me that is what makes its charm and what I wanted in my vacation stay in Switzerland.
於 2023 年 7 月住了 7 晚
Boutique Hotel Bellevue 於 2023年7月9日回覆
Dear guest, thank you very much for your kind feedback and for taking the time to give us such a great review. We are so glad to hear that you had a nice and pleasant stay with us and that we fulfilled your wishes. We wish you a good time and we look forward to welcoming you soon again at our Boutique Hotel Bellevue. Best regards from Interlaken,

6/10 一般般

Raul,Spring

喜歡:整潔度和員工素質
Ok location. Dated and uncomfortable beds and pillows
於 2023 年 6 月住了 1 晚
Boutique Hotel Bellevue 於 2023年6月26日回覆
Dear guestThank you very much for your review. We regret that you were not completely satisfied with your stay and we will do our best to improve our services for the future. Kind regards from Interlaken

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location, walking distance to several local attractions
於 2023 年 6 月住了 2 晚
Jürg 於 2023年6月24日回覆
Dear JamesThank you so much for the top-rating. We are very pleased to read you had a great stay and hope to welcome you again soon,

10/10 有夠讚

Marian

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The view of the river was a wonderful addition to the nice hotel.
於 2023 年 5 月住了 1 晚
Jürg 於 2023年6月5日回覆
Thank you so much for your excellent review. We are very pleased to see you liked the wonderful views and hope to welcome you again soon.

6/10 一般般

Norbert

喜歡:整潔度和員工素質
於 2023 年 5 月住了 3 晚
Boutique Hotel Bellevue 於 2023年6月4日回覆
Dear guest, thank you very much for your rating. We hope we can welcome you again with us. Best regards

10/10 有夠讚

Lauren

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very cute hotel right on the river with great views and clean room. Staff very kind and helpful.
於 2023 年 5 月住了 2 晚
Jürg 於 2023年5月31日回覆
Thank you very much for your top rating. We are so happy to read that you had a great stay and hope to welcome you again soon.