Ratings based on 179 Verified Reviews

4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 7, 2019
The hory close to the airport and offered a shuttle service.
3 out of 5
by A verified traveler

Posted Apr 29, 2019
Value for money
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2019
5 out of 5
by A verified traveler from Sydney

Posted Apr 18, 2019
Very close to the airport and within walkable distance. Staff very friendly and helpful. The room was comfortable and more than adequate for a quick overnight stay. The shuttle bus back to the airport was quick and punctual.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 9, 2019
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2019
3 out of 5
by A verified traveler from kyoto

Posted Mar 13, 2019
I chose this hotel because of its close proximity to Itami Airport. However, coming and going, the shuttle was hard to use: first, because its temporary (I hope) location at the airport had no shelter from the element; second, because the shuttle schedule is infrequent and inflexible. My room was ok, but dominated by a massage barcalounger. Staff was nice, but a bit punctilious.
4 out of 5
by A verified traveler from Fremont, CA

Posted Mar 8, 2019
Very close to Itami Airport and very convenient to catch an early morning flight. Staff is nice and good hotel for the price. I also like the public bath. It was not too big but decent and clean. Two negatives are my room was non-smoking, but the other room in the same floor was probably smoking room. So I smelled the smoke while I am at hallway. They also provide only one set of towel. I wish they have additional towel at public bath area. Due to my early morning flight, I could not use their restaurant, but looked like a nice place. I wish I could use.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2019 on Hotels
3 out of 5
by A verified traveler

Excellent location. Average facilities.

Posted Feb 6, 2019 on Hotels
Location is excellent. There is a free (included in room price) shuttle to the terminal, and it takes less than 10 minutes. Shuttles start at 6AM, and leave every 30min. Check-in is 3PM. We checked-in earlier, and had to give our passports to be photocopied. The reception staff stowed our suitcases until 3PM at which time they delivered them to our room. We went out, obtained the room key upon our return (after 3PM) and our luggage was waiting in our room for us. The condition of the room is average at best, with dated facilities, and the inside of the room seemed just a little on the dirty side. The shower was clunky to use, and amenities average. I'd stay again if I had another early morning flight in order to avoid using public transport, but otherwise, I'd stay elsewhere.