8/10 不錯哦
Elizabeth
團體旅遊
2024年1月23日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
We booked for 4 nights for 4 couples at The Mountain Courtyard but at 10pm the evening before I received an email to say that due to a 'technical fault' we would need to spend two of our nights at the sister hotel, Forest Canopy, just 1km away. Although frustrating, this turned out for the best as the Forest Canopy staff and dining experience is far superior.
The rooms at Mountain Courtyard are good - we had a studio - and the surroundings are pleasant. Where the hotel falls down is the standard of service. Staff are not particularly pleasant, nor attentive and not well trained. They really need to take lessons from their sister hotel where the staff can't do enough for the guests.
Elizabeth
於 2024 年 1 月住了 4 晚