接待櫃台

新加坡帝盛酒店的評分

4 out of 5
新加坡帝盛酒店
333 New Bridge Road, Singapore

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 375 則" "
8 分,不錯哦;1001 則評論中有 456 則" "
6 分,一般般;1001 則評論中有 119 則" "
4 分,不太好;1001 則評論中有 30 則" "
2 分,很糟糕;1001 則評論中有 21 則" "

8.4/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

CHI WING

喜歡:整潔度、員工素質和住宿環境和硬體
It is comfortable to stay. Firstly, the subway station, 7-11 is nearby. The staff is very nice and helpful. I would comment the cleanliness as score 8.5/10. Moreover, the restaurant for breakfast is really great.
於 2024 年 1 月住了 2 晚
Dorsett Singapore 於 2024年1月26日回覆
Dear Chi Wing, Thank you for your review. We are pleased to hear that you found your stay with us comfortable and that our staff are nice and helpful. Your comment on the cleanliness is very encouraging and we will continue to work on improvements in that area. We hope to welcome you back again soon!Best regards, Dorsett SingaporeManagement Team

8/10 不錯哦

Woon Kan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Dorsett Singapore 於 2023年9月8日回覆
Dear Woon Kan, Thank you for your rating! We look forward to welcome you back again in the near future.Best regards,Dorsett SingaporeManagement Team

10/10 有夠讚

JUIEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間舒適無異味
房間空間大,浴室有一點小。
門口裝設
大樓外觀
浴室
於 2023 年 6 月住了 4 晚
Dorsett Singapore 於 2023年7月3日回覆
Dear Juien, Thank you for your review. We are happy to hear that you have enjoyed your recent stay and we hope to welcome you back again in the near future.Best regards,Dorsett SingaporeManagement Team

6/10 一般般

Ching Kwan Kelly

於 2023 年 5 月住了 1 晚
Dorsett Singapore 於 2023年5月16日回覆
Dear Anthony, Thank you for your rating. We hope to welcome you back with us again in the near future.Best regards,Dorsett SingaporeManagement Team

2/10 很糟糕

Kwok Ping

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間設施不方便,熱水煲不是跟雪櫃、瓦杯和咖啡粉放一起,而且水煲位置是沒插頭煲水,要在床頭旁煲水,第一次這樣危險。 洗手間沒有抹臉毛巾,廁紙架在廁盤右後方向,如坐下用廁,根本不能轉身取廁紙用。 房間內衛生有問題,床單有黑印,躺下有被東西咬。洗手盤下面的架位用廁紙抹一下是有灰塵。 我們已隔了兩天才叫房間清潔,晚上回來後竟看到放地下的毛巾放在我們行李範上面的位置,枕頭仍滿是頭髮都沒有處理。 整間酒店只有一優點就是近地鐵站。但這衛生也不值得住宿。
於 2023 年 5 月住了 5 晚
Dorsett Singapore 於 2023年5月16日回覆
Dear Kwok Ping, Thank you for your review. We do apologize for the shortfall in our services and have raised your feedback to the relevant department to work on improvements. We hope to be given another opportunity to make things right in the near future.Best regards,Dorsett SingaporeManagement Team

8/10 不錯哦

Chun Chi

於 2023 年 4 月住了 3 晚
Dorsett Singapore 於 2023年5月16日回覆
Dear Chun Chi, Thank you for your rating. We hope to welcome you back with us again in the near future.Best regards,Dorsett SingaporeManagement Team

6/10 一般般

真實旅客

家庭旅遊
不喜歡:整潔度
於 2022 年 10 月住了 5 晚
Dorsett Singapore 於 2022年10月31日回覆
Dear Guest,Thank you for your ratings. Your feedback is important to us to determine how we can improve our services and we appreciate if you can write to us directly to let us know your experience. Best regards,Dorsett SingaporeManagement Team

10/10 有夠讚

Sook Mun

於 2022 年 3 月住了 1 晚
Dorsett Singapore 於 2022年3月20日回覆
Dear Sook Mun Thank you for rating us. We look forward to welcoming you back in the near future. Best regards Dorsett Singapore Management Team

6/10 一般般

真實旅客

於 2021 年 4 月住了 7 晚
Management Team, Dorsett Singapore 於 2021年6月3日回覆
Dear Guest, we appreciate the time you took to share your positive stay experience with us. Our team hopes to welcome you back as our hotel guest again.

8/10 不錯哦

chia-mei

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 7 晚

2/10 很糟糕

YUNRUI

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2020 年 12 月住了 3 晚

6/10 一般般

YUNRUI

團體旅遊
不喜歡:員工素質和客房舒適度
於 2020 年 12 月住了 5 晚

6/10 一般般

Eric

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
住宿真的平平,跟床的位置讓廁所出入變得非常麻煩。說明是三人的閣樓房,但不適合青年帶長者父母入住;因上閣樓的樓梯頗長。員工服務尚算不錯,地點靠近地鐵站,只是我不會再去新加坡,我會在其他國家支持同樣集團。
於 2020 年 1 月住了 4 晚
Marketing & Communications Manager 於 2020年2月10日回覆
Dear Eric, Thank you for your review. We are glad you enjoyed the convenient location of our hotel and experienced the friendly service that our team had provided to you during your stay. Your valuable feedback is essential in our continuous efforts to improve our service and facilities, and we appreciate your time in sharing this view. Thank you for your support and we look forward to welcoming you at our other Dorsett hotels worldwide. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
優點 離捷運站很近(有專門飯店出口),附近吃得不少(離牛車水近),有泳池有健身房。 缺點 淋浴間的水會潑到浴室(淋浴們設計不良),房間的門關閉時有大聲響(可設計成緩衝關門),飯店有些老舊。早餐很難吃(新幣20元)。
於 2020 年 1 月住了 4 晚
Marketing & Communications Manager 於 2020年1月31日回覆
Dear Guest, Thank you for your review and feedback. We are disappointed to know that your stay with us was not up to expectations. We are however glad to know that you enjoyed the location of our hotel that is within walking distance to Chinatown.Your valuable feedback is essential in our continuous efforts to improve our service and facilities. We appreciate your time in sharing this review and we hope to have the opportunity to welcome you back again. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

喜歡:員工素質和設施服務
於 2020 年 1 月住了 3 晚
Marketing & Communications Manager 於 2020年1月28日回覆
Dear Guest, Thank you for your review ratings on your stay with us. We look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 4 晚
Marketing & Communications Manager 於 2020年1月14日回覆
Dear Guest, Thank you for your review ratings on your stay with us. We look forward to welcoming you back soon. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和員工素質
地點適中,購物、飲食、地鐵皆方便。
於 2019 年 12 月住了 5 晚
Marketing & Communications Manager 於 2020年1月28日回覆
Dear Guest, Thank you for your review. We are glad you enjoyed the convenient location of our hotel and managed to explore the vibrant neighbourhood of local eateries and the cafes surrounding our hotel. We look forward to welcoming you back for a return visit soon. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間清潔整體ok,如果能把不起眼的角落都清潔乾淨便perfect,交通方便,在outram park站上面,行路去牛車水都只是10分鐘。
於 2019 年 12 月住了 2 晚
Marketing & Communications Manager 於 2020年1月28日回覆
Dear Guest, Thank you for your review. We are glad you enjoyed the convenient location of our hotel and you had a comfortable stay with us. We thank you for your feedback as we make continuous efforts to improve our service and cleanliness. We look forward to welcoming you back in the near future. Best Regards Management Team Dorsett Singapore

10/10 有夠讚

J

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很好的住宿體驗。交通很方便,outram park地鐵站H出口就在酒店樓下。員工服務超貼心,也很專業。房間面積不大,但乾淨精致,很舒服的入住感受。
於 2019 年 12 月住了 2 晚
Marketing & Communications Manager 於 2019年12月17日回覆
Dear J, Thank you for your review on your stay with us. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

6/10 一般般

KING YIU

商務旅客
喜歡:員工素質
不喜歡:整潔度
入住時,房間未清潔好。
於 2019 年 12 月住了 2 晚
Marketing & Communications Manager 於 2019年12月17日回覆
Dear KING YIU, Thank you for sharing your comments and we are disappointed to hear that your recent stay was not up to expectations. Your valuable feedback is essential in our continuous efforts to improve our service standards. We appreciate your time in sharing this review and hope you will give us another chance to recover your impression of the hotel. We hope to have the opportunity to welcome you back again. Best Regards, Management Team Dorsett Singapore

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
前台服務員有禮,酒店舒適,設備齊全。在check in時說沒有了雙人床,只有兩張單人床的房間。他們合併了床舖供我們,也很合適。
於 2019 年 11 月住了 4 晚
Marketing & Communications Manager 於 2019年12月10日回覆
Dear Guest, Thank you for your review. We are glad you enjoyed your stay with us and experienced the friendly service that our team had provided to you during your stay. We look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

10/10 有夠讚

yaohung

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Marketing & Communications Manager 於 2019年12月5日回覆
Dear yaohung, Thank you for your review on your stay with us. We look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 1 晚
Marketing & Communications Manager 於 2019年11月25日回覆
Dear Guest, Thank you for your review on your stay with us. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

Fung,HK

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
位置方便, 地鐵出口連接酒店, 10分鐘路程行去牛車水. 房間大小適中和整潔, 雙人床寬敞夠大, 二人不覺得迫.
於 2019 年 11 月住了 3 晚
Marketing & Communications Manager 於 2019年11月25日回覆
Dear Fung, Thank you for your review. We are glad you enjoyed your stay with us and the convenient location of our hotel. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 1 晚
Marketing & Communications Manager 於 2019年11月7日回覆
Dear Guest, Thank you for your review on your stay with us. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

Nick,Hong Kong

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
地點方便,近MRT,站口旁邊便是酒店。去牛車水都好方便,大約行10分鐘便到達。另外,房間空間都算足夠,可以打開2個行李箱都沒問題。 缺點﹕房間洗手盆去水好慢,電視旁的插座沒有電源,房間雪櫃壞,GYM房器材有點舊。
於 2019 年 10 月住了 3 晚
Marketing & Communications Manager 於 2019年11月4日回覆
Dear Nick, Thank you for your review on your stay with us. Your valuable feedback is essential in our continuous efforts to improve our service and product. We appreciate your time in sharing your comments. We are happy that your stay was a comfortable one and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

8/10 不錯哦

Wai HIng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
Marketing & Communications Manager 於 2019年10月20日回覆
Dear Wai Hing, Thank you for your review. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
不錯,可以帶小朋友一齊,三人住一間雙人房。
於 2019 年 7 月住了 2 晚
May Kwan 於 2019年10月16日回覆
Dear Anonymous We are happy that you enjoyed our convenient location and the warm hospitality of our team!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 4 晚
Marketing & Communications Manager 於 2019年10月20日回覆
Dear Guest, Thank you for your review. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Spend nearly HKD2000 one night. The devices are not worth the money. For 3 days, the hotel just gave us in total 2 small one-time use toothpastes, and did not provide new tea bags after we used them on the first day. The room is always wet and humid, making people feel uncomfortable. Every light is shining and directly towards the eyes, making people hard to get asleep even if a single small light is on. The hotel also installed camera-like decoration near the door of every room, and thus I feel I am being watched by tens of cameras, very uncomfortable. 总之很不值这个价格,除了地理位置好,没什么优点。
於 2019 年 9 月住了 3 晚
May Kwan 於 2019年10月16日回覆
Dear Anonymous Thank you for taking the time to review. As a valued guest, your feedback is important to us as we continue to strive to provide our guests the best possible experience.

10/10 有夠讚

sau ping

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店舒適,服務一流。 在 outram park MRT上蓋很方便,1個MRT站或步行10分鐘便到China town
於 2019 年 9 月住了 3 晚
May Kwan 於 2019年10月16日回覆
Dear Sau Ping We are delighted to receive your compliments on our warm hospitality, luxurious rooms, and convenient location.

8/10 不錯哦

Pei-shuang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便的飯店
地點方便在地鐵歐南園站H出口及牛車水附近,唯一美中不足的電梯到1樓無斜坡,只有樓梯及要專人操作的電動起降梯,對有帶娃娃車及大件行李的人很不方便
於 2019 年 9 月住了 4 晚
May Kwan 於 2019年10月16日回覆
Dear Pei-shuang Thank you for your feedback and we look forward to welcoming you back in the very near future!

10/10 有夠讚

Te Ming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
Marketing & Communications Manager 於 2019年10月20日回覆
Dear Te Ming, Thank you for your review. We are delighted to be of service to you and we look forward to welcoming you back with us in the near future. Best Regards, Management Team Dorsett Singapore

10/10 有夠讚

SZU HSIEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
地點離中國城牛車水很近,步行五分鐘可以抵達。是兩條地鐵線的交叉點,所以交通方便。來回機場,搭地鐵也很方便。附近逛街、購物、甚至看病去醫院(SGH)都很方便(雖然不是要去新加坡看病,哈哈!!但是誰能保證出國不會生病呢)。
於 2019 年 8 月住了 5 晚
May Kwan 於 2019年10月16日回覆
Dear Szu Hsien We are glad to learn that you had an enjoyable stay with us and we look forward seeing you soon!

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is excellent, nearby the MRT and China Town. And a big bathtub in my room.
於 2019 年 8 月住了 4 晚
May Kwan 於 2019年8月28日回覆
Dear Anonymous We are delighted to learn that you are generally happy with your stay and especially the big bathtub in your room. We look forward to welcoming you back to our Hotel in the near future.

10/10 有夠讚

SZU HSIEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 7 月住了 11 晚

8/10 不錯哦

Michelle,M香港

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通方便,在歐南園站上蓋,可步至牛車水。另外,一站可到聖陶沙。酒店有泳池,設施整潔,符合預期,員工友善。
於 2019 年 8 月住了 7 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
清潔度強差人意,地氈有污跡。洗手間設計奇怪。不過員工非常有禮貌。酒店位置非常近地鐵站,H出口30秒到達酒店。
於 2019 年 7 月住了 4 晚
Dorsett team 於 2019年8月14日回覆
Dear Anonymous Your feedback is valuable to us as we strive to offer the best hospitality to every guests. We greatly appreciate your comments about aspects of the room that need updating. Hope to see you again.

10/10 有夠讚

Yin Hong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
clean, good location, good facilities, comfortable
於 2019 年 6 月住了 4 晚
Dorsett team 於 2019年6月28日回覆
Dear Anonymous We are delighted to receive your compliments on comfortable rooms, and convenient location. Hope to see you soon

8/10 不錯哦

YIHUI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務人員態度很好,大加分!
櫃檯的服務很好,幸好有他幫我們解決了問題!
於 2019 年 6 月住了 3 晚

6/10 一般般

真實旅客

不喜歡:整潔度和住宿環境和硬體
於 2019 年 6 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 5 晚

8/10 不錯哦

Ching Chieh

喜歡:員工素質、住宿環境和硬體和客房舒適度
交通方便高CP值
有些地方灰塵比較多 大致上算是舒適的飯店 交通也很方便
於 2019 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
OK
地理位置方便,就在MRT旁邊,走路到牛車水大約10分鐘,飯店服務很好,房間也乾淨,WIFI很順暢,14:00即可CHECK IN,還可寄放行李,房價雖然不是最便宜,但還可以接受,推薦大家可以選擇這裡!
於 2019 年 5 月住了 3 晚

8/10 不錯哦

Frankie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位置優越,係Outram Park站上面,搭車冇難度 房間略小,但可接受,房間整潔,不過房務叔叔每次都會忘記補回唔同既物品! 游泳池大,健身室唔錯,酒店附近有條似緩跑徑既地方跑步!
於 2019 年 4 月住了 3 晚
Dorsett team 於 2019年5月2日回覆
Dear Frankie We are happy that you enjoyed our convenient location and the facilities. Hope to see you in a near future.

6/10 一般般

真實旅客

情侶出遊, 家庭旅遊
喜歡:整潔度和員工素質
加添的茶葉或咖啡等,不到應該的數目。房間內的廁所門不應对著睡覺的床,可能是房間太小之故吧!房內插頭也不夠,現代人也多電腦及手機需要插電。
於 2019 年 3 月住了 4 晚
Dorsett Team 於 2019年5月2日回覆
Dear Anonymous 非常感谢您的评论和意见, 关于房间问题,有待进步。帝盛酒店全体员工希望与您再次见面!

10/10 有夠讚

Yung Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間舒適、距離牛車水非常近,捷運出入口就在旁邊
於 2019 年 3 月住了 2 晚
Dorsett team 於 2019年5月5日回覆
Dear Yung Hung 非常感谢您的评论和意见, 我们很高兴收到您对本酒店的整体点评.

6/10 一般般

BNg

團體旅遊
喜歡:員工素質和住宿環境和硬體
地點超方便,就在Outram Park站的H出口直達。 房間清潔度一般,有房燈有時開不到。 洗手間間格不方便,沒有足夠地方放衣物毛巾。上廁所後難以直接走進淋浴間,因淋浴間的門阻礙著。要先出洗手間外,開淋浴間門,再進去淋浴。
於 2019 年 2 月住了 3 晚
Dorsett team 於 2019年2月22日回覆
Dear BNg Thank you for taking the time to review. As a valued guest, your feedback is important to us as we continue to strive to provide our guests the best possible experience.