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Reviews of Hotel MyStays Ueno Iriyaguchi

3 out of 5
Hotel MyStays Ueno Iriyaguchi
5-5-13 Higashi Ueno, Taito-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 224 out of 906 reviews" "
Rating 8 - Good. 425 out of 906 reviews" "
Rating 6 - Okay. 182 out of 906 reviews" "
Rating 4 - Poor. 51 out of 906 reviews" "
Rating 2 - Terrible. 24 out of 906 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pichai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly is good even it is very small room but enough for rest. And it's near to train station.
Stayed 2 nights in Nov 2023
Response from ホテルマイステイズ上野入谷口 くちこみ担当 on 2023/12/14
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very honored that you rate our hotel highly. All of our staff are very happy to hear that you enjoyed your stay with us. We will continue to strive to provide the best service to our customers. We look forward to seeing you again.HOTEL MYSTAYS Ueno Iriyaguchi Front Desk

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My 11 nights stay review in hotel
The hotel wall near the mini kitchen was dirty and run-down. The mini kitchen light is not working and the rack at the kitchen sink was rusty. The floor in the toilet has slight yellowish stain. There are stains on the duvet cover. What is good is the firmness of the bed and there is a air purifier. The reception staff are friendly and helpful.
Stayed 11 nights in Oct 2023
Response from HOTEL MYSTAYS Ueno Iriyaguchi Front Desk on 2023/11/30
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very honored that you highly evaluated our hotel's facilities and staff. However, we apologize for not meeting your expectations regarding the cleanliness. We will be more careful about cleaning in the future. We will continue to strive to provide the best service to our customers. All the staff are looking forward to seeing you again. We would also like to thank you for your valuable feedback.

8/10 Good

NUNGRUTHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and good staff
Stayed 4 nights in Jun 2023
Response from Mystays Ueno Iriyaguchi on 2023/7/30
Thank you for using HOTEL MYSTAYS Ueno Iriyaguchi. looking forward to seeing you coming again.

10/10 Excellent

Chelsea Jade

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and welcoming. Near a 24hr shop and close to the trains. We forgot a couple things in the room when we checked out and the messaged us the same day First time in japan and they made it easy for us 🙂
Stayed 7 nights in May 2023
Response from Mystays Ueno Iriyaguchi on 2023/7/30
Thank you for using HOTEL MYSTAYS Ueno Iriyaguchi. We are very happy to hear that you had a comfortable stay during your stay. We are relieved that you enjoyed sightseeing in Japan. We are looking forward to seeing you again.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Cho Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room itself is quite small, but considering the room rate, it’s okay. Staff are friendly, clean, air-con and lighting function well. There is a local bath house near the hotel, which is a very good experience and great shower place.
Stayed 3 nights in Apr 2023
Response from ホテルマイステイズ上野入谷口 くちこみ担当 on 2023/12/8
Thank you very much for choosing Hotel Mystays Ueno Iriyaguchi.We are honoured that you have rated our hotel so highly. We are delighted to hear that you enjoyed your stay with us. We will continue to strive to provide you with the best possible service. Finally, thank you very much for taking time out of your busy schedule to give us your valuable feedback. We hope that you will add us as one of your accommodation options when you visit Tokyo.Hotel Mystays Ueno Iriyaguchi Front DeskTranslated with DeepL.com (free version)

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

4/10 Poor

SIU YUEN

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Manussanun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good price near the subway inaricho station. Spacious room in Tokyo, can expand 2 luggages at the same time The room quite old but is ok for that price
Stayed 2 nights in Mar 2023
Response from ホテルマイステイズ上野入谷口 くちこみ担当 on 2023/12/5
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very happy to hear that you were satisfied with your room at our hotel. All of our staff will continue to do their best to provide good customer service. Thank you very much for taking the time out of your busy schedule to give us your opinion. We look forward to seeing you again. HOTEL MYSTAYS Ueno Iriyaguchi Front Desk

10/10 Excellent

Man Hong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
quiet and can walk to JR station. There were DHC skin care samples available which was very good.
Stayed 1 night in Mar 2023
Response from ホテルマイステイズ上野入谷口 くちこみ担当 on 2023/12/5
Thank you very much for using HOTEL MYSTAYS Ueno Iriyaguchi.We are very happy to hear that you were satisfied with your room at our hotel. It is currently being renovated little by little. Thank you very much for taking the time out of your busy schedule to give us your opinion. We look forward to seeing you again. HOTEL MYSTAYS Ueno Iriyaguchi Front Desk

8/10 Good

jashvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has repurposed an old apartment into hotel rooms. The room i stayed in was not a very big room (compared to european sizes),but clean and effective for using as a base,near by is an onsen ,👍
Stayed 6 nights in Mar 2023

10/10 Excellent

Yung Lan

Stayed 2 nights in Mar 2023

8/10 Good

Asawin

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Rie

Stayed 2 nights in Jun 2022
Response from フロント on 2022/7/18
ご利用ありがとうございます。ご意見ありがとうございました。

6/10 Okay

CHEUK

Disliked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Imelda

Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019
Response from Hotel mystays ueno Iriyaguchi on 2020/1/6
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your feedback with us.

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Accessible to train station
Stayed 3 nights in Dec 2019
Response from Hotel Mystays Ueno iriyaguchi Hinako Fujii on 2019/12/23
Thank you for staying at HOTEL MYSTAYS Ueno Iriyaguchi. We appreciate you taking the time to write to us. As you say, the hotel is close to the metro station. It is easy to access Haneda Airport and Asakusa, which is popular with tourists.We have a lot of voices. We were very relieved that you had a pleasant stay during your stay. We look forward to seeing you again. Hotel Mystays Ueno iriyaguchi Reception Hinako Fujii

6/10 Okay

Leslie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2019
Response from Hotel Mystays Ueno Iriyaguchi on 2020/1/6
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your feedback with us.

4/10 Poor

bill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This property is covered from an apartment into a hotel, the room is roomy, however the restroom is so narrow and barely have room to fit a skinny Asian man.
Stayed 2 nights in Oct 2019
Response from Best Regards, Receptionist on 2019/10/31
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. We're sorry to hear that the space is not enough. There are much more spacious room such as Twin Room and Triple Room. We appreciate you having taken your time in writing your feedback.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Oct 2019
Response from ホテルマイステイズ上野入谷口 on 2019/11/29
ご利用ありがとうございます。ご意見ありがとうございました。

10/10 Excellent

Thiamkhare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from ホテルマイステイズ上野入谷口 on 2019/11/29
ご利用ありがとうございます。ご意見ありがとうございました。

8/10 Good

Ida

Liked: Cleanliness, staff & service, room comfort
Old hotel but in the good location
I'm only stay here for one night because of after midnight flight arrival. The location of the hotel is excellent. Close to the station and reception open all night. The reception is friendly. The bed is quite comfortable and clean. The only thing that is lacking the hotel is outdated so the bathroom is old fashioned. Overall is not a bad stay for a short stay.
Stayed 1 night in Sep 2019
Response from Best Regards, Hinako, Reception on 2019/10/22
Thank you for staying at HOTEL MYSTAYS Ueno Iriyaguchi. We appreciate you taking the time to write to us. Thank you very much for your warm words that the hotel is in a great location. It is easy to understand from the station on a single road, and it is pleased that there are restaurants and convenience stores nearby. Thank you very much for your compliments. We were very relieved that you had a pleasant stay during your stay. We look forward to seeing you again. Hotel Mystays Ueno iriyaguchi Reception Hinako Fujii

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Hotel Mystys Ueno iriyaguchi on 2019/10/24
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. We're glad that you're satisfied with your stay. Next time you come back to Tokyo, please consider our hotel one of your choice. Best Regards, Receptionist

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
We stayed 4 nights without room service. You have to clean by yourself. Hotel.com should address this important issue on the advertisement. Front counter services very good.
Stayed 4 nights in Sep 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/11/20
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your experience with us. We're sorry we don't have house keeping service for our guests of consecutive stay to keep their private. It is indicated on the website. When you travel to Tokyo again, please consider our hotel one of your choice.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stain and Dust everywhere in the Standard Double Room at level four, such a disappointment. No preparation the room before guests stay, such as Pillow with yellow mark, Gray Nightwear (instead of white), Bathroom amenities with no refill ( half of each before using it ), etc. I send the complain message to them, and they change the room for us, they doing their good job. I hope they well recheck the room before guests arrive.
Stayed 3 nights in Aug 2019

8/10 Good

Pawel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Reasonable
It was just fine.
Stayed 1 night in Aug 2019
Response from Best Regards, Receptionist on 2019/9/6
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sparing your time in writing your review. We're glad to hear that you're satisfied with your stay. Next time you come to Tokyo again, please consider our hotel one of your choice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Sincerely, HOTEL MYSTAYS Ueno Iriyaguchi on 2019/8/18
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. Our hotel is located within walking distance both from JR Ueno St. and Tokyo Metro Inaricho St. It's very easy to access anywhere in Tokyo. We're looking forward to welcoming you again in near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Ueno
Stayed 4 nights in Jul 2019
Response from Best Regards,LI, Reception on 2019/7/25
Thank you very much for staying at HOTEL MYSTAYS Ueno iriyaguchi. It would be grateful if you choose our hotel for your next stay in near future. We are looking forward to welcoming you again.

8/10 Good

JOHN-HOA, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from hotel Mystays Ueno Iriyaguchi on 2019/6/17
Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi and sharing your comments about your recent stay with us. We are so glad that you enjoyed with our staffs . We will definitely take your comments into account to improve our hotel. There are stars, therefore, we hope you could consider it next time. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno Iriyaguchi Reception.Baral Buddhi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/6/13
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the room was really small. The bathroom was also very small and quite difficult to move around freely. The staff is excellent & very honest. I left my travel card at the reception and only realised it after an hour. It was there waiting for me when I inquired.
Stayed 2 nights in May 2019
Response from hotel my stays on 2019/6/5
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. When you come back to Tokyo, we're loooking for welcoming you. Best Regards, Udagawa, Reception

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid unless you are on a very low budget.
If you want a proper hotel, this isn't it! This hotel is only suitable for students or those on a very low budget. That is fine but I was EXTREMELY disappointed with it. In 2018 I stayed in a MyStays hotel in Kyoto which was superb and that's why I booked at Ueno, Iriyaguchi. A big mistake! There are two MyStays hotels at Ueno, a few metres apart. I went to the wrong one and was directed to the other one, a sort of annex. The lobby was extremely small and I was in a queue behind people with backpacks and families with lots of children, all scruffily dressed. This concerned me. When I reached the tiny check-in desk, I was greeted by a miserable Japanese female who ignored me. I was finally checked in by another staff member. The room was clean, but there was no bedside lamp, only a baleful fluorescent light in the ceiling. No room cleaning available! No service at all! Right outside my window was a major building site, with another next to that. There was a digger and a huge drilling machine - absolutely awful. No prior warning was given by the hotel about the terrible noise and danger from the building site. I have lived in Japan for 44 years and know it well so I asked the check-in staff to find me another hotel but all were full that day. Finally, they found me a room for the next two nights at a nearby hotel, the Nohga, which was superb. Hotels.com were very helpful and gave me a refund. Well done, them!
Stayed 3 nights in Apr 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/5/31
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Ueno Iriyaguchi for your stay. Please accept our sincere apologize for your discomfort and inconvenience during your stay with us. We will strive to make sure that guest rooms will be cleaned and examined thorough enough to provide comfortable accommodation. As for facilities, it is quite difficult for us to renovate all at once immediately, but we will consider modifying gradually from where possible. Once again, we are sorry for coming short of your expectations, and thank you for spending your time to share your experience with us. We sincerely hope you will grant us a chance to show you our improvement when your next travel brings you back to Tokyo. Sincerely, Keijiro Ito, Manager, HOTEL MYSTAYS Ueno Iriyaguchi

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to Ueno Station, convenient and quiet.
Stayed 6 nights in May 2019
Response from Hotel my stays Ueno Iriyaguchi on 2019/5/26
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. .When you come back to Tokyo, we're loooking for welcoming you. Best Regards,LI, Reception

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is ok for one night, but not for longer.
It is not too nice place. I am not sure where stayed other who wrote reviewes especially about cleaness. It was not really clean. The carpet is dirty and dusty, there is mold in bathroom. Old furnishing, bad smell and small rooms. This hotel really need update. Additional to this, photos on Hotels are not as it is in reality. The place is very much overpriced for what you get. We stayed 5 nights and they do not offer cleaning service in between, which is not a problem really, but it is good that they take rubish away and some new towel is also welcome. There is no place to hang something expect in the old closet, which you do not want to do.
Stayed 5 nights in May 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/5/14
Thank you for choosing HOTEL MYSTAYS Ueno Iriyaguchi, and for taking the time to share your review with us. We sincerely apologize for a great deal of discomfort you experienced during the stay. As for room cleanliness, our housekeepers are dedicated to providing comfortable conditions for our guests. However, we are aware that we failed to realize it this time. We will share your feedback with the crew, and continue to be committed to making every effort to bring more comfortable accommodations to our guests. Thank you once again for taking the time to give us your feedback.

8/10 Good

Miyano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/5/12
Thank you for staying at HOTEL MYSTAYS Uenoiriyaguchi.. We appreciate you taking the time to write to us. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future. Hotel Mystays Uenoiriyaguchi  Reception Buddhi Baral

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and easy to communicate. Room service is self serve, but it was easy. Balcony was good for getting fresh evening air.Good internet.Good luggage courtesy for early check-in and late flight times. Very close to subway train.
Stayed 2 nights in Apr 2019
Response from Hotel my stays on 2019/4/30
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. .When you come back to Tokyo, we're loooking for welcoming you. Best Regards,LI, Reception

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from HOTEL MYSYAYS Uenoiriyaguchi on 2019/4/30
Dear Guest, Thank you for staying at HOTEL MYSTAYS Uenoiriyaguchi. We appreciate you taking the time to write to us.Please accept our sincere apology regarding this situation which we know has caused a great deal of discomfort and inconvenience to you.. However, this time it was not up to the standard to provide comfortable conditions for our guest. We are very sorry that we could not meet the expectation. This case will be examined closely, and the operation will be reconsidered in order to improve our service. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future. HOTEL MYSYAYS Uenoiriyaguchi Baral Buddhi

8/10 Good

Jane, Bkk, Thailand

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ห้องสะอาด มีอุปกรณ์ครบ แต่ไม่มีบริการทำความสะอาดระหว่างเข้าพัก ถ้าเป็นไปได้ ก็จะไปพักอีก If we have any chances go to Tokyo, we would love to stay here again. Clean and spacious (3 beds) but during stayed not cleaning service.
Stayed 3 nights in Apr 2019
Response from ホテルマイステイズ上野入谷口 on 2019/5/4
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. .When you come back to Tokyo, we're loooking for welcoming you. Best Regards,LI, Reception

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi. on 2019/4/7
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. .When you come back to Tokyo, we're loooking for welcoming you. Best Regards, Udagawa, Reception

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hotel my stays on 2019/4/7
Thank you very much for staying st HOTEL MYSTAYS Ueno Iriyaguchi. We're glad to hear that you are satisfied with your stay. .When you come back to Tokyo, we're loooking for welcoming you. Best Regards, Udagawa, Reception

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Cosy hotel
Room wasn't big but it was good enough for our one night stay as the location was close to Ueno station.
Stayed 1 night in Mar 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi on 2019/4/3
Dear Guest, Thank you for choosing our HOTEL MYSTAYS Ueno Iriyaguchi for your recent stay in Tokyo. Also, thank you for taking the time to share your past experience regarding our services as it helps us to better understand how best to services our valued guests. We appreciate all your kind words, which show us that our morning staff is doing a good job. Your opinion is very important for us to constantly improve our service. Thank you again for posting your review; we are look forward to your return visit. Sincerely, Front, HOTEL MYSTAYS Ueno Iriyaguchi

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 4 nights in Mar 2019
Response from hotel Mystays Ueno Iriyaguchi on 2019/4/1
thankyou very much for staying with us .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from hotel Mystays Ueno Iriyaguchi on 2019/3/29
thankyou very much for your staying in hotel my stays

8/10 Good

Verified traveler

Liked: Staff & service, amenities
There is no daily housekeeping service, location is good
Stayed 4 nights in Mar 2019
Response from ホテルマイステイズ上野入谷口 on 2019/3/24
Dear Guest, Thank you for staying at HOTEL MYSTAYS Uenoiriyaguchi. We appreciate you taking the time to write to us.Please accept our sincere apology regarding this situation which we know has caused a great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable conditions for our guest. We are very sorry that we could not meet the expectation. This case will be examined closely, and the operation will be reconsidered in order to improve our service. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future. HOTEL MYSYAYS Uenoiriyaguchi

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near subway, very good location. The room is clean and comfortable
Stayed 3 nights in Mar 2019
Response from Hotel my stays ueno Iriyaguchi on 2019/3/24
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. Our hotel is located within walking distance from both of JR Ueno St. and Tokyo Metro Inaricho St. It's very convenient to go anywhere in Tokyo. It would be very helpful if we have a chance to have as our guest again. Best regards, Receptionist

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Mar 2019
Response from hotel mystays ueno Iriyaguchi on 2019/3/24
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. Our hotel is located within walking distance from both of JR Ueno St. and Tokyo Metro Inaricho St. It's very convenient to go anywhere in Tokyo. It would be very helpful if we have a chance to have as our guest again. Best regards, Receptionist

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Accomodation in Ueno
Nice and comfortable. In good location where you can choose restaurants within 10mins walk. Walking to stations is within 10-15mins provided you are familiar with the exit. Note there is no making the room; you have to change towel and clear the bins yourselves. Given the price and location, I find it’s reasonable. Also, although inaricho station is closer, it is not part of the JR rail where many visitors may have bought the JR PASS.
Stayed 4 nights in Feb 2019
Response from hotel my stays ueno Iriyaguchi on 2019/3/6
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. Our hotel is located within walking distance from both of JR Ueno St. and Tokyo Metro Inaricho St. It's very convenient to go anywhere in Tokyo. It would be very helpful if we have a chance to have as our guest again. Best regards, Receptionist

8/10 Good

Anna.H, KL Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was good that they have a place to cook in the room. ON the other hand, the dryer in the laundry is horrible. it isnt working at all
Stayed 8 nights in Feb 2019
Response from HOTEL MYSTAYS Ueno Iriyaguchi, Udagawa on 2019/2/14
Thank you very much for staying at HOTEL MYSTAYS Ueno Iriyaguchi. As you tole us, every room has a mini kitchen and a microwave, and guests can rental kitchen utilities at our front desk. We're deeply sorry for the inconvenience of our laundry. Please let us know if you have any difficulties. We have two laundry room. One is inside of our hotel, and the other one is next to our hotel. Thank you again for sparing your experience with us. Best regards, Receptionist

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from hotel my stays ueno iriyaguchi on 2019/1/29
Thanks for staying with us. We appreciate your feedback!