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新加坡龍都飯店 - 遠東集團飯店的評分

4.5 out of 5
新加坡龍都飯店 - 遠東集團飯店
9 Bras Basah Road, Singapore

評論

8.6

有夠讚

10 分,有夠讚;1013 則評論中有 456 則" "
8 分,不錯哦;1013 則評論中有 432 則" "
6 分,一般般;1013 則評論中有 88 則" "
4 分,不太好;1013 則評論中有 22 則" "
2 分,很糟糕;1013 則評論中有 15 則" "

8.6/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Shuk Ling

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Manoharan 於 2023年12月19日回覆
Dear Shuk Ling,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

8/10 不錯哦

Shotaro

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed here for the first time, but the front desk staff was very nice, and the environment was wonderful, so I was able to spend a comfortable time.
於 2023 年 8 月住了 2 晚
Rendezvous Hotel Singapore 於 2024年2月14日回覆
Dear Shotaro,Thank you for choosing to stay with us at Rendezvous Hotel Singapore! We're delighted to hear that you had a comfortable and enjoyable experience during your first visit. It's wonderful to know that our front desk staff provided excellent service and that you found the environment welcoming.We hope to have the pleasure of welcoming you back for another comfortable stay in the future. Warm regards,Rendezvous Hotel Singapore"Romance the world"

6/10 一般般

Siu Wai Esther

家庭旅遊
喜歡:住宿環境和硬體
不喜歡:整潔度
有蟲
於 2023 年 5 月住了 3 晚
Douglas Fernandez 於 2023年5月13日回覆
Dear Esther,Thank you for your review and it is regrettable that the overall experience was not a fulfilling one. We will review the areas of concern that you have highlighted and have improvement plans to prevent any repetition.The team look forward to welcoming you back soon.Kind regardsDouglas FernandezHotel Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 3 月住了 3 晚
Douglas 於 2020年3月24日回覆
Dear Anonymous, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間寬大,配套一流,交通非常方便。靠近市區,可步行也可乘坐地鐵巴士,附近有food court, 方便搵食
於 2019 年 12 月住了 5 晚
Douglas Fernandez 於 2020年2月18日回覆
Dear Anonymous, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location of this hotel is very great. Bus or Trains are all around the hotel. The staff are very helpful and very nice. They let me check in at 12:00 noon and the day I back home they let me check out at 15:00. But you need to ask them wether they are arrange.
於 2019 年 12 月住了 3 晚
Douglas Fernandez 於 2019年12月26日回覆
Dear Anonymous, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

10/10 有夠讚

SHIHSHAN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質
於 2019 年 12 月住了 1 晚

8/10 不錯哦

Weng Si

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s alright
Lobby is pretty grand and spacious. I made a request of a two twin bed room on hotels.con but the staff wasn’t acknowledged about it until I reconfirmed with him. It took me 40 minutes of waiting to exchange with another room. Room is generally neat and tidy but a lot smaller and more worn than pictures shown on websites. Location is great with 3 metro stations nearby.
於 2019 年 12 月住了 4 晚
Douglas Fernandez 於 2019年12月26日回覆
Dear Weng Sim Thank you for your review and we are happy that you had an enjoyable stay. We will review the areas of concerns highlighted for our improvement. We apologize for the inconvenience caused. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

8/10 不錯哦

Ming Ling

商務旅客
喜歡:整潔度和員工素質
住置好,過街有大食代,附近有三線地鐵連接。 洗臉台排水不順,空調按鍵有時反應遲鈍。 整體還算滿意。
於 2019 年 12 月住了 4 晚
Douglas Fernandez 於 2019年12月11日回覆
Dear Ming Ling, Thank you for your review and we are happy that you had an enjoyable stay. We will review the areas of concerns highlighted for our improvement. We apologize for the inconvenience caused. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

8/10 不錯哦

Dennis,HK

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is very convenient. Have bus stop and MRT station in front of the hotel.
於 2019 年 11 月住了 3 晚
Douglas Fernandez 於 2019年12月3日回覆
Dear Dennis, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

4/10 不太好

Wai Ling Vivian

於 2019 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地點超級方便,mrt上去就是。服務生有禮,房間又大又舒服,但我訂的king size大床居然是2張double bed合併而成,一邊睡床會一邊分開,有點困擾。泳池工作人員會在客人還在游泳的時候清潔洗刷泳池感覺有點差。
於 2019 年 11 月住了 3 晚
Douglas Fernandez 於 2019年12月3日回覆
Dear Anonymous, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

8/10 不錯哦

真實旅客

商務旅客
喜歡:員工素質和客房舒適度
於 2019 年 10 月住了 2 晚
Douglas Fernandez 於 2019年12月3日回覆
Dear Anonymous, Thank you for your review and we are happy that you had an enjoyable stay. The team look forward to hosting you again soon. Kind regards Douglas Fernandez Hotel Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便
位置非常方便... 在Bencoolen station 之上 及 步5分鐘可到Douby Ghaut MRT station ... 酒店入口便有巴士站 到機場 酒店附近雖然沒有熟食市場,但乘的士也是5也是 5-10 分鐘便可到達
於 2019 年 9 月住了 3 晚

10/10 有夠讚

ShengHao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
適合家庭旅遊
一開始在訂房認知有誤解,前台人員也幫我排除問題,很好的服務。有游泳池和熱水的小池,小孩玩的很開心。飯店地點就在地鐵站出口,交通方便。
於 2019 年 9 月住了 4 晚

10/10 有夠讚

Lau

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel hotel, near the MRT, staff is friendly especially Mano, Melvine and Everlyn. Mano assists our checkin, he noticed that we would like to have the adjoining room and he found the rooms for us quickly and efficiently. Melvine provides us many information of City tours, he shows his professionalism. Ms Everlyn check us out who also works with smile. Hotel also arranged me a cake for my birthday. Highly recommended and I will be back next time.
於 2019 年 8 月住了 2 晚

8/10 不錯哦

Cathy,Hong kong

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is right next to the Bencoolen station, and near another mrt station which means you can take different lines very conveniently.
於 2019 年 7 月住了 2 晚

2/10 很糟糕

itleong,Macau

家庭旅遊
不喜歡:員工素質
on the period from 05/07/2019 to 09/07/2019. I planned to stay all four nights in the same hotel. For two rooms, one for my parents and one for my gf and me. First of all, the incident is simple. My parents both keys suddenly failed to open the room door. He asked the front desk, and they said the room was not on their name, they asked verify my info including name, birthday and phone number, all correct but they did not give them the new key cards. Then why were they asking? Secondly, the hotel staff knowing my phone number from my parents, they knew that we are all from Macau, the country code can simply be searched on the internet. They claim that they thought the number is from singapore local. Well, after my arrival, the duty manager told me that even for a country code they took time to search. Wow, I am so impressed that your staff’s internet speed too so much time in searching a country code. THEY ARE SO WELL TRAINED. Thirdly, the staff’s attitude is really bad. I can say it is the worst that I have ever encountered. So arrogant. Even though they know the keys failure is on them, and also all the strange movement above, including telling lies in failed giving a call to me. The duty manager is just so arrogant. Giving an insincere apology, nearly cause my dad’s heart attack. I doubt that your company’s attitude and culture, as well as if this is the hotel
於 2019 年 7 月住了 4 晚

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Worst parking hotel forever.
Worst thing is parking, need 10RM to park. And that stupid staff want to take my paid ticket when I go out, the first staff told me that 10RM is valid for 2 days parking for unlimited go in and out . But the first time I go out, that staff already want take my ticket so that I need to pay extra 10RM again for parking. I will not recommend if you want to drive there and stay for few days.
於 2019 年 7 月住了 2 晚

6/10 一般般

真實旅客

喜歡:員工素質
於 2019 年 6 月住了 9 晚

10/10 有夠讚

Chi Shing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location
The hotel is right next to MRT station. Everything is great except there are not much choice at the breakfast.
於 2019 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
員工友善有禮,地點非常方便,房間整潔,惟一是衣架較少及洗手間只得一個掛衣服鈎子,能多一兩個以方便洗澡時掛衣便好了....
於 2019 年 5 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
Excellent location can reach 3 diffetent MRT line within 10 minutes. Room is big enough to open 2 big luggage.
於 2019 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 3 晚

10/10 有夠讚

Tszyiu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
十分滿意!
地理位置十分方便,而且附近就有food Court,附近都係豪宅區,環境清幽,比較安靜
於 2019 年 4 月住了 3 晚

8/10 不錯哦

Tar We

喜歡:整潔度、住宿環境和硬體和客房舒適度
Good location
Good location
於 2019 年 4 月住了 3 晚

8/10 不錯哦

Carrie

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
整體環境乾淨整潔,酒店近鐵路,很方便。 附近晚上沒東西吃,便利店也少。 酒店游泳池較細,前台員工沒笑容。
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Hsiao Wen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is excellent. Shopping center, food court, bus/MRT station is nearby.
於 2019 年 4 月住了 1 晚

8/10 不錯哦

stchan

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
交通方便,酒店設施尚算清潔。週邊環境清靜。同時,附近很容易找到大型購物商場,非常方便購買手信回家。酒店的佈置有藝術氣息,同時有些懷舊壁畫,帶來回憶。
於 2019 年 3 月住了 5 晚

4/10 不太好

真實旅客

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
住了很多次,愈來愈失望,不論是接待或房內配備,CP值低,下次不考慮,希望能將意見能傳達給飯店
於 2019 年 3 月住了 4 晚

10/10 有夠讚

SUK YING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 4 晚

8/10 不錯哦

Yen-Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚

8/10 不錯哦

KH

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is perfect. Tidy room. Well equipred. Good choice.
於 2019 年 2 月住了 1 晚

10/10 有夠讚

Wing Yee Jenny

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
超級方便的地點,酒店門前就是巴士站,MRT站,對面就是food republic, 我們帶著小朋友,確實方便
於 2019 年 2 月住了 4 晚

8/10 不錯哦

QING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店位置非常好,出门就是地铁站和公交车站,去机场直接搭乘地铁就到,周边吃饭也很方便,下次来还会选择这里。
於 2019 年 2 月住了 2 晚

10/10 有夠讚

Hung Tsun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體上都算舒適
於 2019 年 2 月住了 2 晚

8/10 不錯哦

Ma

喜歡:整潔度、員工素質和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯哦

Ma

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚

8/10 不錯哦

pik chu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間清潔好
安静,地點方便,
於 2018 年 12 月住了 13 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with great service and location. Just on the Orchard Road and close to all the restaurants and shops.
於 2018 年 12 月住了 2 晚

8/10 不錯哦

CF,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一讚是酒店地点實在非常方便,另外,最驚喜是酒店在我生日當天送上小蛋糕,十分貼心。可以改善的地方是花灑的冷熱調較不方便,另外洗頭水跟護髮素是2合1,令頭髮不柔順。
於 2018 年 11 月住了 3 晚

4/10 不太好

JU I

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店服務人員態度差
於 2018 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 9 月住了 2 晚

10/10 有夠讚

Genny,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便服務好
員工態度親切,尤其是大門的員工,及櫃檯;房間舒適乾淨;但吹風機功率太小,且過於老式很不方便;早餐口味不錯,但是變化性小;仍會想再回來入住。
於 2018 年 8 月住了 7 晚

10/10 有夠讚

Lars,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Clean. MRT and Food Replubic nearby, 5 mins walk to Singapura. No flip flop provided.
於 2018 年 7 月住了 3 晚

10/10 有夠讚

Che Fan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 3 晚