This hotel was decent but there were a few things I didn't care for. First off, when we checked in the gentleman at the front desk asked if we were there for a special occasion. We explained we were there for our sons birthday and had planned to take him to Universal Studios. He said there woule be 2 free juices in our room for him which wasn't the case. Second, there is a $36 fee for parking which wasn't indicated when we booked the hotel. This was pretty crazy to us since we had already paid over $1,200 for a 3-night stay. Third, the pressure in the shower was awful and the design of the shower door was such that water would get all over the floor while showering. As for the food at the restaurant, it was just mediocre. Most of the food we tried was really bland and lacked seasoning. Lastly, they have a free trolley to Universial Studios however, the driver called in sick the morning we were going, so we ended up having to take an Uber. All in all it was just an okay experience. Not sure if I'd choose to stay here again.