Thank you for choosing APA Hotel Nishiazabu. We are pleased to hear that you were generally satisfied with your stay at APA Hotel Nishiazabu.All of us at APA Hotel Nishiazabu will continue to work hard to provide you with even greater satisfaction.Thank you very much for taking time out of your precious time to write us.
Thank you for choosing to stay with us at the APA HOTEL〈Nishi-Azabu〉and for your time to share your experience.What a great feedback we have received here, thank you so much for valuable comment.We look forward to the opportunity to provide you with another memorable stay.
Thank you for choosing to stay with us at the APA HOTEL〈Nishi-Azabu〉and for your time to share your experience.
Thank you for your stay with us and for taking your time to post a review.
We apologize for not being able to make you feel great.
We look forward to the opportunity to provide you with another memorable stay.
8/10 不錯哦
真實旅客
2018年11月12日
喜歡:員工素質、住宿環境和硬體和客房舒適度
櫃檯人員服務親切而且英文程度很好。
真實旅客
於 2018 年 11 月住了 2 晚
Receptionist SATO 於 2018年11月12日回覆
Thank you very much for your review.
We are so glad you enjoyed your stay with us. It is wonderful to hear that our staff took great care of you, and that you were comfortable in your accommodations.
We are looking forward to seeing you again.
Best regards
When we were checking in, we asked if we could have two keys since we have 2 people live there.
The other staff (who doesn’t serve us before) suddenly scout “NO, YOU CAN’T”, quite surprised us, and leave really bad impression.
真實旅客
於 2018 年 10 月住了 3 晚
apahotel 於 2018年10月31日回覆
Thank you very much for staying at APA Hotel Nishi Azabu this time.
I am sorry for letting you choose our hotel, but for making you feel uncomfortable.
At the hotel of our Nishi Azabu branch, we have one room key for even two guests. Please acknowledge it.
Regarding the staff who responds to you, I will try to learn how to speak to customers etc. once more.
really sorry. I would be happy if you could use our hotel once again if you have the opportunity.
We will reflect valuable questionnaires from you in future hotel services.
Thank you very much.
Front MAYAMA
Thank you very much for staying at APA Hotel Nishi Azabu this time.
How was your stay in Japan?
Please come to our hotel when you come to Japan again.
We are waiting for you from the same staff.
Front MAYAMA
8/10 不錯哦
真實旅客
2018年8月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 7 月住了 4 晚
Clerk Takahashi 於 2018年8月15日回覆
Thank you for staying with us.
We are looking forward to serving you again.
Sincerely
8/10 不錯哦
I Ting
2018年7月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I Ting
於 2018 年 6 月住了 2 晚
Clerk Takahashi 於 2018年8月15日回覆
Thank you for staying with us.
We are looking forward to serving you again.
Sincerely
8/10 不錯哦
Sze Oi Irene
2018年3月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Conditions
Good and clean hotel. Not super convenient but good to travel to Tsukiji and ebisu and roppongi.
Sze Oi Irene
apahotel 於 2018年3月30日回覆
Thank you very much for staying at APA Hotel Nishi Azabu this time.
The hotel is located in a very calm land adjacent to HIROO and has been very well received by everyone. It seems that you enjoyed TUKIJI and ropponngi, and all the staff are very happy. Please come to Japan again
Front mayama
size is very small and sheets are dirty. We also found garbage that belongs to previous customers under the bed.
Jessa
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Martin Miguel
2024年3月27日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff are friendly. Easy to check out
Martin Miguel
於 2024 年 3 月住了 1 晚
Front Desk Matsuo 於 2024年3月28日回覆
Thank you very much for choosing APA Hotel Nishiazabu. We are very happy to hear that you were satisfied with our services. We hope that you will visit us again when you are in the area. Thank you very much for taking time out of your precious time to write us. All of us at the hotel look forward to welcoming you again.
10/10 有夠讚
Charles
情侶出遊, 家庭旅遊
2024年3月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenience to metro, buses, and stores. Great neighborhood, and walkable
Charles
於 2024 年 3 月住了 2 晚
Front Desk Matsuo 於 2024年3月24日回覆
Thank you very much for choosing APA Hotel Nishiazabu. We are very happy to hear that you were satisfied with our services. We hope that you will visit us again when you are in the area. Thank you very much for taking time out of your precious time to write us. All of us at the hotel look forward to welcoming you again.
8/10 不錯哦
Federico
情侶出遊
2024年3月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service and good bed. The place is pretty clean.
Federico
於 2024 年 3 月住了 1 晚
Front Desk Matsuo 於 2024年3月19日回覆
Thank you very much for choosing APA Hotel Nishi Azabu. We are very happy to hear that you were satisfied with our services. We hope that you will visit us again when you are in the area. Thank you very much for taking time out of your precious time to write us.
6/10 一般般
David
2024年3月16日
喜歡:員工素質
不喜歡:住宿環境和硬體
It was really small, we wanted larger room and would like to pay more , they could not offer ?
David
於 2024 年 3 月住了 3 晚
Front Desk Matsuo 於 2024年3月17日回覆
Thank you for choosing APA Hotel Nishiazabu. Although our guest rooms are compact, they are designed to allow you to reach all the switches while lying on the bed. Our entire staff will make every effort to ensure that our guests have a comfortable stay. Thank you very much for taking time out of your precious time to write to us.
Quiet and cosy room. This hotel came with a welcome drink.
真實旅客
於 2023 年 12 月住了 1 晚
Front Desk Matsuo 於 2024年1月20日回覆
Thank you for choosing APA Hotel Nishiazabu. We hope you had a relaxing stay at our hotel. We hope that you will visit us again when you are in the area. Thank you very much for taking time out of your precious time to write us. All of us at the hotel look forward to welcoming you again.