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香港置地文華東方酒店的評分

5 out of 5
香港置地文華東方酒店
皇后大道中 15 號, 香港

評論

9.4

好極了

10 分,有夠讚;150 則評論中有 113 則" "
8 分,不錯哦;150 則評論中有 31 則" "
6 分,一般般;150 則評論中有 5 則" "
4 分,不太好;150 則評論中有 0 則" "
2 分,很糟糕;150 則評論中有 1 則" "

9.6/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

9.4/10

環保程度

評論

8/10 不錯哦

TONG MUI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
The Landmark Mandarin Oriental, Hong Kong 於 2024年1月11日回覆
Dear Tong Mui, thank you for staying with us at The Landmark Mandarin Oriental, and for taking the time to share your stay experience. We are delighted to learn that you have overall enjoyed your stay with us. Look forward to welcoming you back on your next visit.

10/10 有夠讚

Kwai Man

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 2 晚
The Landmark Mandarin Oriental Hong Kong 於 2023年4月1日回覆
Dear Kwai ManThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

10/10 有夠讚

Fong ling Connie

於 2023 年 1 月住了 1 晚
The Landmark Mandarin Oriental Hong Kong 於 2023年5月17日回覆
Dear Connie, thank you very much indeed for kindly taking the time to share your great experience with us following your stay at the hotel. Nothing will give us greater pleasure than to know that our commitment to service quality is being recognized. We sincerely look forward to the immense pleasure of welcoming you back to The Landmark home again.

10/10 有夠讚

Fong ling Connie

於 2022 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Director of Rooms 於 2019年12月23日回覆
Thank you for staying with us. We hope to welcome you back in the near future. Best Regards Connie Wong Director of Rooms The Landmark Mandarin Oriental, Hong Kong

8/10 不錯哦

SAI WAI

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Director of Rooms 於 2019年12月20日回覆
Thank you for staying with us. We hope to welcome you back in the near future. Best Regards Connie Wong Director of Rooms The Landmark Mandarin Oriental, Hong Kong

10/10 有夠讚

WAI YI

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
Director of Rooms 於 2019年12月4日回覆
Thank you for your feedback! We hope to welcome you to The Landmark Mandarin Oriental again soon!

6/10 一般般

Kim

喜歡:整潔度
於 2019 年 10 月住了 1 晚
Connie Wong 於 2019年11月4日回覆
Thank you for posting a review of your recent stay. As we are concerned about your staying experience, I would like to have an opportunity to discuss this further with you. Please let me know the best way to communicate with you. I hope to hear from you soon.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Jojo 於 2019年7月18日回覆
Thank you for your feedback, we hope to welcome you to The Landmark Mandarin Oriental again soon!

8/10 不錯哦

IO PONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很好,很滿意,但樓下酒吧比較吵
於 2019 年 4 月住了 1 晚

10/10 有夠讚

Jinling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel, nice staff, room is not small and clean, very close to the center.
於 2019 年 4 月住了 1 晚

10/10 有夠讚

Wei-Tang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
環境極佳 可惜大堂沒有廁所
於 2019 年 1 月住了 1 晚

10/10 有夠讚

Hsiu Chuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很不錯的飯店
無論是地理環境、房間舒適度、清潔度、服務都很令人滿意,下次再來香港,還會選置地東方文華入住。
於 2018 年 12 月住了 2 晚

8/10 不錯哦

Chi ho denny

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 1 晚

10/10 有夠讚

Ruiping

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
置地文华酒店总是给你很好住宿体验。
置地文华酒店总是给你很好住宿体验。
於 2018 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得再度造訪的飯店
輕鬆愉快舒適的入住經驗
於 2018 年 8 月住了 3 晚
Rick 於 2018年9月14日回覆
謝謝閣下入住香港置地文華東方酒店,及謝謝您的反饋。我們很高興為閣下提供輕鬆愉快舒適的入住經驗。我們期待您再次光臨!

10/10 有夠讚

JeffreyM.,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚
Rick 於 2018年9月6日回覆
Thank you for staying at The Landmark Mandarin Oriental and posting your review. We look forward to welcoming you again soon.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置佳!服务和卫生非常好👍

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great services Nice high end shopping Close to train station I would recommend to ppl
於 2018 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
香港置地文華東方
舒適度,服務和地區都是一流。唯一缺點是價格相對比較高
於 2017 年 8 月住了 2 晚

8/10 不錯哦

Tsz Hang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 5 月住了 1 晚

10/10 有夠讚

Suk Yee Christine,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel to stay
Location is excellent. However, it is a bit difficult for the first timer to find the hotel as it is actually inside the Landmark -- this cannot tell from the address.

6/10 一般般

Ling Eva

喜歡:整潔度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

CHAO-CHI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服务优
置业文华东方酒店是我住过服务最好的酒店,非常人文,对客人就向对家人一样亲切,完美的服务。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Lin Bun Benjamin

於 2023 年 12 月住了 4 晚
The Landmark Mandarin Oriental, Hong Kong 於 2024年1月11日回覆
Dear Lin Bun Benjamin, thank you for staying with us at The Landmark Mandarin Oriental, and for taking the time to share your amazing experience. We are thrilled you enjoyed your experience overall and we look forward to welcoming you back on your next visit.

10/10 有夠讚

Leigh

於 2023 年 12 月住了 4 晚
The Landmark Mandarin Oriental, Hong Kong 於 2024年1月11日回覆
Dear Leigh, thank you for staying with us at The Landmark Mandarin Oriental, and for taking the time to review your recent stay at our hotel. We strive to provide the most caring and a comfortable for our guests and we are glad to know that you enjoyed your experience overall. We look forward to welcoming you back on your next visit.

8/10 不錯哦

Kuniaki

於 2023 年 12 月住了 1 晚
The Landmark Mandarin Oriental, Hong Kong 於 2023年12月8日回覆
Dear Kuniaki, thank you very much for taking the time to leave us a review. We are glad to learn that your stay was a great one. Nothing give us greater pleasure than to know that our commitment to service quality is being recognized. Looking forward to the next opportunity to welcome you back.

10/10 有夠讚

David,Miami

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For perfect service and quality this is the hotel.
於 2023 年 11 月住了 4 晚
Jill Goh- General Manager 於 2023年11月20日回覆
Dear David, thank you very much for taking the time to share your stay experience with us. We are glad to learn that your stay was a perfect one. Nothing give us greater pleasure than to know that our commitment to service quality is being recognized. Looking forward to the next opportunity to welcome you back.

10/10 有夠讚

daehyun

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Jill Goh- General Manager 於 2023年11月17日回覆
Dear daehyun, thank you very much for taking the time to leave us a review. We are glad to learn that your stay was an excellent one. Nothing give us greater pleasure than to know that our commitment to service quality is being recognized. Looking forward to the next opportunity to welcome you back.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
The Landmark Mandarin Oriental, Hong Kong 於 2023年9月27日回覆
Thank you for staying at The Landmark Mandarin Oriental, and for taking the time to review your recent stay at the hotel. We are glad to learn that your stay was an excellent one. We look forward to welcoming you back on your next visit.

10/10 有夠讚

Leonidas,Adelaide

於 2023 年 8 月住了 8 晚
The Landmark Mandarin Oriental, Hong Kong 於 2023年9月27日回覆
Dear Leonidas, thank you very much for taking the time to write a review following your recent stay at the hotel. We are glad to learn that your stay was an excellent one. Nothing give us greater pleasure than to know that our commitment to service quality is being recognized. We look forward to the pleasure of welcoming you back on your next visit.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in HK. Sevice, service, service!
於 2023 年 4 月住了 4 晚
The Landmark Mandarin Oriental Hong Kong 於 2023年4月30日回覆
Thank you for staying with us at The Landmark Mandarin Oriental, and for taking the time to review your recent stay at our Landmark home. We are glad to hear that you were impressed with our service that have provided you with a lasting impression. We look forward to welcoming you back to us on your next visit.

2/10 很糟糕

真實旅客

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2020 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I think it's really wonderful!
於 2020 年 2 月住了 1 晚
mo_landmarkhk 於 2020年2月26日回覆
Thank you for staying with us at The Landmark Mandarin Oriental. We are delighted that you have had a wonderful stay during your recent visit. Look forward to welcoming you back in the future!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent friendly service, great food and fantastic room.
於 2020 年 1 月住了 1 晚
mo_landmarkhk 於 2020年2月3日回覆
Thank you for your review. It is with delights to learn that you have enjoyed our service, our designer room, and restaurants & bars during your recent visit. We look forward to welcoming your return for another wonderful stay!

10/10 有夠讚

Yoshiko

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best favorite hotel
夜明け前の到着でも迅速に対応していただき、部屋を用意して貰えたので、短い滞在を気持ち良く、しかも効率良くスタートすることが出来ました。 全てにおいてハイスタンダード、唯一、部屋からの展望のみが残念ですが、香港の滞在を効率良く快適に過ごすのに最適なホテルです。 レストランのチョイスが増えたのも、嬉しい点です。
於 2020 年 1 月住了 1 晚
mo_landmarkhk 於 2020年1月31日回覆
Thank you for taking the time to share your thoughts with us. We are happy to learn of your satisfaction with our efficient services and new restaurant selection. Being located in the heart of the city, we lack the perfect view but trust that you have enjoyed the great and convenient location. We look forward to welcoming you back soon!

10/10 有夠讚

balcony

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
랜마 오리엔탈
위치가 좋고 룸 컨디션과 디자인이 훌륭한 호텔입니다 조식도 맘에 들고 갈때마다 만족스러운 장소입니다
於 2020 年 1 月住了 1 晚
mo_landmarkhk 於 2020年1月31日回覆
Thank you for your review. We are glad to know that you are satisfied with the location and the design of our hotel. We look forward to welcoming you back soon!

10/10 有夠讚

Luis

於 2019 年 12 月住了 1 晚

10/10 有夠讚

Luis

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
An amazing experience
Excelente attention. Great location. Loved it
於 2019 年 12 月住了 2 晚
Director of Rooms 於 2019年12月13日回覆
Thank you for sharing your thoughts with us. We are delighted that you had a great stay and enjoyed our Central location. Look forward to welcoming you back in the near future! Best Regards Connie Wong Director of Rooms The Landmark Mandarin Oriental, Hong Kong

10/10 有夠讚

SYLVIA

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s great I have nothing negative to say about the hotel. Overall a very pleasant experience.
於 2019 年 11 月住了 1 晚
Director of Rooms 於 2019年12月3日回覆
Dear Sylvia Thank you for choosing to stay at The Landmark Mandarin Oriental. I’m glad that you had a wonderful experience with us. Hope to see you again soon and create more FANtastic Moments at your first choice hotel in Hong Kong! Best Regards Connie Wong Director of Rooms The Landmark Mandarin Oriental, Hong Kong

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We booked a night’s staycation to celebrate our wedding anniversary. The hotel and its staff arranged lots of upgrades/treats, as well as early check in / late check out. The hotel decor is nice, our bed was super comfy and breakfast was great. A good hotel with lovely staff in a convenient location.
於 2019 年 9 月住了 1 晚
Jojo 於 2019年9月18日回覆
Thank you very much for choosing to stay at The Landmark Mandarin Oriental to celebrate your wedding anniversary. We're happy that you enjoyed the stay and also made the most of our convenient location in the heart of Central. We look forward to welcoming you again soon!

8/10 不錯哦

Valerie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great and wonderful staff all around!!
Friend referred me to the The Landmark for our last night in Hong Kong. Room no. 1101 was clean. Looked just like the website photos. Check-in was easy. Concierge was super helpful, great service. Very attentive to details. Made sure to assist with our luggage. Bottle of champagne as a night cap. Helped with finding my Uber destination(since I cannot read Chinese characters). Bell desk service was just perfect too. However the room had no views because it was faced directly to the building across. Which was not the best, considering the price. Must admit, the location is wonderful, connected to the The Landmark Mall, HUGE!! Great for all types of dining and shopping. I would return to the Landmark Mandarin. Just make sure to request for a better view.
於 2019 年 8 月住了 1 晚
Jojo 於 2019年9月3日回覆
Dear Valerie Thank you for your trust in us and for your FANtastic review. We’re glad that you loved our hospitality and made the most of our convenient, Central location. Your preference of room view is noted, please rest assured that we will accommodate your request accordingly during your next visit. We look forward to welcoming you again soon.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good overall
The quality of the service is great and it’s good to stay there again
於 2019 年 7 月住了 3 晚
Jojo 於 2019年8月13日回覆
Thank you for sharing your experience. We're delighted that you enjoyed our warm hospitality during your recent stay with us. We look forward to welcoming you again soon!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth the money
The space is great and the service is not bad. So will consider to stay there next time going to hk
於 2019 年 7 月住了 6 晚
Jojo 於 2019年8月7日回覆
Thank you for the review. We are happy that you enjoyed our spacious rooms and personalized services. Can’t wait to welcome you again on your next visit!

10/10 有夠讚

Kate,Philippines

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it's perfect.
於 2019 年 7 月住了 3 晚
Jojo 於 2019年7月24日回覆
Dear Kate Thank you for your feedback. We look forward to welcoming you again soon! Best regards Jojo Hariu Front Office Manager The Landmark Mandarin Oriental, Hong Kong