Dear Jun,Thank you very much for staying at JW Marriott Hotel Hong Kong and we appreciate your time of sharing a review on Expedia. We are glad to know that you enjoyed the stay and especially like our design and body lotion. We hope to see you next time and wish you all the best!Warm regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

尊敬的賓客,感謝您選擇香港JW萬豪酒店並抽出寶貴的時間與我們分享您的體驗。 我很高興地了解到您對於此次的入住體驗感到舒適滿意。 很高興看到您對酒店服務品質的讚美。我們秉承JW萬豪集團的傳統、把貼心和個人化的服務傳遞於每一位賓客，為賓客創造舒適、愉快的入住體驗。 熱忱期待您的再次光臨。資深品質監控經理 盧智樂 敬上

Dear Kai Hung Samuel,Thank you very much for your time of sharing a review of our hotel, JW Marriott Hotel Hong Kong! We are happy to hear that you enjoyed your Anniversary staycation with us. Once again, Happy Anniversary and we wish you a love-filled year together! We appreciate your suggestion and we look forward to the pleasure of celebrating your other special occasions. All the best in 2024!Best regards,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

Dear Chia Wei,Happy Holidays! Thank you so much for sharing a review on Hotels.com about your recent stay at our hotel, JW Marriott Hotel Hong Kong. We are delighted to hear that you had an enjoyable time with us. We look forward to the pleasure of serving you again in 2024. Merry Christmas and All the Best in the New Year!Best wishes,Steven LoSenior Manager - Quality ComplianceJW Marriott Hotel Hong Kong

Dear valued guest,Thank you very much for staying with us and sharing your review. I understand that your stay was not all you hoped it would be. Please feel free to share more with me, so I can address the issue and serve you better next time.Best regards,Steven LoSenior Manager - Quality Compliance