外觀

新英格蘭貝斯特韋斯特普勒斯套房飯店的評分

2.5 out of 5

評論

8.4

非常好

10 分,有夠讚;970 則評論中有 471 則" "
8 分,不錯哦;970 則評論中有 323 則" "
6 分,一般般;970 則評論中有 105 則" "
4 分,不太好;970 則評論中有 35 則" "
2 分,很糟糕;970 則評論中有 36 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

di

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很好,所有都非常棒,还有一个很好的室内泳池。
於 2022 年 4 月住了 2 晚
Best Western Berlin 於 2022年4月29日回覆
Thank you for leaving a review about your stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 有夠讚

Po-Wei

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 2 晚
Daneil M. 於 2021年8月26日回覆
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Hannah

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great clean place to spend the night. Very friendly staff.
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月27日回覆
Thank you for leaving a review of our property, we certainly appreciate your feedback and We are happy that you had a good stay with us. We're also happy that you found our staff to be pleasant.

10/10 有夠讚

Michael Raymond

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service!!
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月27日回覆
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our property.

8/10 不錯哦

Carl

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Best Western Berlin 於 2024年3月27日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 有夠讚

Marissa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not much around the Area and not very many people. But easy to find and get to
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月27日回覆
Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

10/10 有夠讚

christ,brigham

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place for couples with kids, if you're a couple and don't plan to use the indoor pool it is a bit overpriced. breakfast ok.
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月27日回覆
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 有夠讚

stefan j

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The continental breakfast was nice
於 2024 年 3 月住了 3 晚
Best Western Berlin 於 2024年3月23日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Theodore

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Comfort Inn East Hartford 於 2024年3月18日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 不錯哦

Timothy

家庭旅遊
喜歡:整潔度、員工素質和設施服務
There was mold in The Bathroom corner/ceiling, and the floor was creaking half of the time
於 2024 年 3 月住了 4 晚
Best Western Berlin 於 2024年3月13日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Jose

I Lake evrithig
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月11日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 不錯哦

Marsha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Best Western Berlin 於 2024年3月11日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

lisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Best Western Berlin 於 2024年3月11日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Jose

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Zvi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly service. Only thing I really did not like is that the outdoor lights shined brightly directly into the room on the ground floor.
於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年2月29日回覆
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 有夠讚

Shantel

情侶出遊
喜歡:整潔度和設施服務
The pool & breakfast were great
於 2024 年 2 月住了 2 晚
Best Western Berlin 於 2024年2月26日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Terrance

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年2月26日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Tammy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年2月14日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 一般般

Lucas

於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年3月23日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Norman

於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年3月23日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Elier

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel in general was clean, a lot of parking space, good free buffet breakfast.
於 2024 年 2 月住了 3 晚
Best Western Berlin 於 2024年2月6日回覆
Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are happy that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

10/10 有夠讚

Shilanda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good customer service
於 2024 年 2 月住了 1 晚
Best Western Berlin 於 2024年2月5日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

David

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was perfect for our stay to go and visit family . The pool looked half decent, but what was great. It was open till 11 PM even though we didn’t get a chance to use it. The breakfast was good too
於 2024 年 1 月住了 1 晚
Best Western Berlin 於 2024年2月5日回覆
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很糟糕

Marcela,Norwalk

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
I had stain in bed sheets. N tv didn’t work
於 2024 年 1 月住了 1 晚
Best Western Berlin 於 2024年1月29日回覆
Thank you for staying with us and for taking the time to leave us a review. We are deeply disappointed to hear that your stay fell below expectations. This is not at all typical of our property. We do hope you'll reconsider staying with us again in the future, giving us another chance to offer superior service.

4/10 不太好

Daniel

於 2024 年 1 月住了 1 晚
Best Western Berlin 於 2024年1月18日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 一般般

Bryan

於 2024 年 1 月住了 1 晚
Best Western Berlin 於 2024年1月15日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

2/10 很糟糕

Jessica

於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2024年1月10日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Elnur

於 2024 年 1 月住了 1 晚
Best Western Berlin 於 2024年1月29日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 一般般

Ricardo Rodriguez

親子旅遊
喜歡:整潔度
The stay was ok we had to wait 15 mins to check in and there was constant smell of marijuana in the hallways and people smoking it outside. Other than that everything else was ok. Might consider staying again.
於 2023 年 12 月住了 6 晚
Best Western Berlin 於 2024年1月8日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Stephen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2024年1月4日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Raymon

喜歡:整潔度、員工素質和住宿環境和硬體
Best Western Berlin 於 2024年2月9日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Wilberto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
於 2023 年 12 月住了 2 晚
Best Western Berlin 於 2023年12月28日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Okay stay aside from dirty floors
I stayed here a few years ago since it’s near family. Both times were okay overall, but the carpet was gross in my room this time as if it hadn’t been vacuumed recently. The person I was traveling with said the same about their room. Less annoying: my room was near the elevator, and I heard people constantly in the morning.
於 2023 年 12 月住了 2 晚
Best Western Berlin 於 2024年2月5日回覆
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 不太好

Franklin

情侶出遊, 商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
Me robaron 50 dólares, jamás me lo regresaron
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月28日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback. We are pleased to inform you that your deposit has already been released on 12/21/23 back into your account and it usually takes 3-7 business for the banks to process the amount. Unless, you used a cash app or chime card which takes up to a month. There is absolutely no need for us to commit what you have claimed. We would appreciate you discontinue the spreading of false information regarding the policies we employ.

10/10 有夠讚

Scott

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月26日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Charles

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
This is a good hotel and with big rooms and nice typical hotel breakfast. I was concerned that the security deposit charged during check-in was not immediately returned to my credit card days after check-out.
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月20日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 一般般

Bettencourt,

喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月18日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Jermayne

於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月18日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Julie

喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable
Best Western Berlin 於 2024年2月5日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Jeremy

於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月11日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月11日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Latisha,BRIDGEPORT

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月11日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Marek

於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月28日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 有夠讚

Jeanne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We found this Best Western clean and very comfortable.
於 2023 年 12 月住了 1 晚
Best Western Berlin 於 2023年12月5日回覆
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 有夠讚

Mundy

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent staff
We were very impressed with the friendliness of the staff. The staff members working the front desk were very helpful and friendly. The housekeeping staff were friendly and filled any requests. Would stay here again.
於 2023 年 11 月住了 2 晚
Best Western Berlin 於 2023年12月5日回覆
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area.

2/10 很糟糕

Hedic

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Best Western Berlin 於 2023年12月5日回覆
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 不錯哦

Adrian

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Best Western Berlin 於 2023年12月5日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Amy

親子旅遊
Extremely down to earth, friendly and helpful staff. Facility is v nice for the price too. Location meh- convenient but nothing pretty. Only issue is they were having water issues and were low on pillows. Water didn’t end up affecting us (we were told no hot water when calling ahead) and pillows were found after some digging by the willing staff. Would def stay here again.
於 2023 年 11 月住了 1 晚
Best Western Berlin 於 2023年11月30日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Brian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Best Western Berlin 於 2023年11月30日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Best Western Berlin 於 2023年11月30日回覆
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.