Front of property - evening/night

Reviews of Guilinyi Royal Palace

4 out of 5
Guilinyi Royal Palace
No.117 West Ring Road, Guilin, Guangxi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 134 reviews" "
Rating 8 - Good. 31 out of 134 reviews" "
Rating 6 - Okay. 7 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfactory
Overall a lovely hotel, but no light at night. Need a torch to walk back to my room after dinner in the hotel restaurant.
Stayed 2 nights in Nov 2019
Response from SUXI on 2019/12/13
非常感谢您的点评,非常抱歉让您感受了一次夜的黑,我们酒店园区有灯。只是灯光比较温和,想给客人提供一个更加浪漫的气氛~~~~期待您再次光临!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional Chinese hotel with classic furnishings. It is in the center of a beautiful park/ garden which is amazing to explore. Directly on the grounds is a inspiring Koi pond. The staff is wonderful and seemed to understand our limited Mandarin. This hotel is extremely affordable and great value for the money. We highly recommend this hotel if you are looking for a peaceful very comfortable affordable stay in beautiful Guilin.
Stayed 3 nights in Oct 2019

10/10 Excellent

Yoloxochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Oasis
Beautiful Hotel with classic Chinese architecture. Inside a botanical garden this seems an oasis in a dessert. Chinese cities seem to always be crowded, noisy and overwhelming. So this hotel gives a peaceful break to the craziness of a Chinese vacation. The grounds are beautiful and the rooms are clean and comfortable. The bathrooms are nicely renovated. The restaurant is very good. It is true the front desk staff do not speak English, but With the use of technology, they helped us every step of the way. They organized all of our tours and transfers. I fell in love with Guilin in part for this hotel. I would highly recommend it and I am even considering going back to have my husband experience the city and a hotel
Stayed 4 nights in Apr 2019
Response from momi on 2019/6/13
Thank you for your recognition of the hotel, welcome to stay again!May you and your family have a good mood every day!

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a very beautiful park which provides peace and tranquility; a very rare occurrence in this country. The breakfast was fine if you went early but was not kept warm or replaced for a later breakfast.
Stayed 3 nights in Sep 2018

10/10 Excellent

Marcelo

Great first stay in Guilin
Beautiful setting. Comfortable, classically decorated rooms. Since it's located in the middle of a botanical garden/park, great nature walks just outside the hotel. Highly recommended if you don't mind staying far from the city center. Breakfast was OK. The one time we had dinner at the hotel restaurant, it was OK, but not great. We found much better food outside the hotel.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but communication difficult
Our stay was very comfortable. The park surrounding the hotel is beautiful, very nice for walking, and the staff were helpful. The problem is very few of them spoke English which made communicating extremely challenging. Also, the food in the restaurant was very limited, and I had a super hard time trying to make the waitresses understand what I wanted. That was exhausting. The food was also quite expensive.
Stayed 3 nights in Jun 2018

8/10 Good

ADRIENNE

Liked: Staff & service
Historical Style Hotel
Stayed 1 night only on my last day in Guilin. The hotel is actually situated inside a botanical park where the locals go to relax and exercise there. As for foreigners there need to pay to go in and this park is very kept. Our tour bus are not allowed to enter the park instead they will use a buggy to pick us from the park entrance. Check In was efficient and they even upgraded our rooms without us asking. Room are spacious and the toilet are clean, even had a bidget. The only problem was the room smell moldy and dam. Served varieties and good breakfast. In between the park there is a shopping mall with supermarket which I find it convenient to do my last day shopping for the delicacies. There is also a restaurant next to this park entrance which served very nice chinese dishes with reasonable price. We enjoyed taking a walk to see those plants, fruits trees and flowers which are beautiful. Also the pond full of carp fishes. They do have a swimming pool, but is a small one and doesnt look that clean with the fallen leaves in it.
Stayed 1 night in May 2018

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming slice of old China
One feels like they are staying in a Chinese ancient inn, with reflecting pools and charming old style buildings. The rooms themselves are very nice, a bit old, but completely satisfactory. The setting is wonderful with parks and walking trails everywhere. Two minor negative notes. First, I wanted them to set up a pick up at the airport. I messaged them twice on their website and once via hotels.com and they never responded. I finally got my hotel in Hong Kong to call them and set it up. Second, I got dropped off from a Li River tour a half mile away and was told to walk to the hotel. I tried to use Google maps to guide me. It took me to the wrong place! So don't use Google to find it, it is a bit tricky for taxi drivers too, as mine had to call them to find it.
Stayed 2 nights in May 2018

6/10 Okay

LaTomate, Paris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice and traditional Chinese
Quite and very pleasant location in a botanical garden, but far from city center. Very clean in the room and in all facilities. Breakfast not exceptional, The hotel organized for us the transfer from the airport upon arrival, with a very nice and helpful guide called Jerry. He then set up all our excursions, always eager to facilitate our stay and we had the best time in Guilin. I highly recommend to use his service and co- worker David.
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Difficult to find
This was a nice hotel but very difficult to find. You get to it by a little shuttle cart at the entrance to a park. This is fine once you understand the system but a little off putting at first when a taxi just drops you at a random gate...if the taxi can find it!! The shuttle takes just 2 minutes and takes you through a great park where the locals are all out exercising. The level of English at the reception desk is not too great and if you ask for a taxi they will look at you blankly...not something we've ever experienced from a hotel before. We did find a taxi rank though, once you have got the shuttle back to the gate, if you wander down the road to the right and around the corner there is a car park, hovering at the edge of this should be some taxis.

8/10 Good

S and A, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Feeling
Hotel located inside a botanical garden. Our room balcony overlooks a pond swimming with varieties of colourful carps. Room is clean, spacious and comfy. Staff speaks good English and willing to help. Outside vehicles are prohibited from entering into the garden and it is a ten minute walk from garden entrance to hotel entrance. However, hotel does provide free shuttle service via electrical tram-car between these two entrances. Nevertheless, it can be annoying when it starts to rain as you have to call the hotel for the tram to pick you up from the Garden entrance when you returned from outside. Hotel is a distance from city center. Fortunately cab fare is cheap in Guilin. Oh, another thing, there is absolutely no drinks in the mini bar. I remembered waking up one night and have a craving for soft drink....... Overall, hotel environment is desirable despite a few inconveniences.
Stayed 3 nights in Mar 2018
Response from Yuki on 2018/4/4
Dear our valuable guests, Thank you for your sharing these experience to us. And we will try our best to serve every guest here. We have wave the minibar since from this year. But we have 24hours front desk,they can help you to offer drinks all the time. Anyway,we hope you have a great time in Guilin. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple from Australia
This hotel is set in a beautiful botanical garden. It is a gem within the city. Hotel staff are extremely helpful and friendly. Rooms are clean and reasonably sized. A half-hour stroll in the botanical garden in the morning before engaging in your sightseeing activities is definitely a pleasant experience. We have no hesitation in recommending this hotel to travellers.
Stayed 2 nights in Feb 2018
Response from Yuki on 2018/3/8
Dear our valuable guest, Thank you for your high recommendation for us. And hope you have a great time in China and we are looking forward to see you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a beautiful setting
This hotel is situated within the botanical garden of Guilin, a beautifully maintained park a few kilometers from city centre (a easy taxi ride of CNY 12-20). The hotel itself is even more gorgeous. The rooms are, clean, spacious and well appointed. The grounds are beautiful, with ponds and gardens worthy of a royal villa. In addition, the staff is friendly and breakfast is very good. I would definitely stay here again if I have the opportunity to visit Guilin in the future.
Stayed 3 nights in Nov 2017
Response from Yuki on 2017/11/20
Dear our valuable guest, Thank you so much for your sharing these experience to us. And hope you will stay with us next time.

10/10 Excellent

Elena, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
wonderful hotel in a very nice location and very good breakfast, friendly staff. Would recommend for a relaxing stay.
Stayed 3 nights in Oct 2017
Response from Yuki on 2017/11/3
Dear our valuable guests, Thank you so much for your sharing these experience to us. Hope you have a great time in Guilin. And also wo hope you can visit us next time. With best wishes

10/10 Excellent

china hand, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel situated inside botanical
Unique luxury hotel in Tang Dynasty garden courtyard style with koi ponds all around located inside the city’s botanical gardens. Near shopping and food choices galore.
Stayed 2 nights in Sep 2017
Response from Yuki on 2017/11/4
Dear our valuable guests, Thank you so much for your sharing these experience to us. Hope you have a great time in Guilin. And we are looking forward to your next coming. Best regards

8/10 Good

heffalump, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet backwater
Lovely quiet location in botanical garden. Few guests in evidence, had dinner on our own. Good restaurant and shopping mall immediately outside park entrance.
Stayed 3 nights in Sep 2017
Response from Yuki on 2017/11/4
Dear our valuable guests, Thank you so much for your share. And we are located in Guilin Boutanical Garden with best view and fresh air here. You should be have a great time here and hope you and your friends can choose us next time.

10/10 Excellent

Gerald R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
There are not enough great words to express and describe how wonderful this hotel/complex/service is. From the manger Yuki to all staff, the rooms, the food (breakfast included in fee) and other meals, just the total relaxing ambiance of this hotel set in a beautiful huge botanic garden. To just escape from the city which is also beautiful, to come and stay in this luxury and relaxation if beyond, beyond. Thank you Yuki and all the staff for a wonderful week with you. I had lost my sister a week before arriving and being here and enjoying the area and surrounds, just what I needed to help heal.
Stayed 8 nights in Sep 2017
Response from Yuki on 2017/11/8
Dear our valuable guests, Thank you so much for your high opinion to our team. It's our glory. And we are glad to know you have a great time in our hotel. Hope you or your friends will visit us next time. Thank you and I wish you all in best. yours sincerely Yuki

8/10 Good

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different
We spent 6 nights here. Existing reviews were an accurate guide. The setting is lovely. We booked a car for a day to take us to jingli and would really recommend this as a highlight. Hotel was great. They made me porridge every morning! It's a Chinese hotel though not a chain and there is no doubt that speaking a little Chinese helped.
Stayed 5 nights in Jul 2017
Response from Yuki on 2017/9/20
Dear our valuable guests, Thank you so much for your sharing these experience to us. And hope you have a great time in China. We are looking forward to your next coming in future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and beautiful setting in Guilin city
Our family loved staying at this hotel. The setting is peaceful and beautiful situated in the middle of a park. The hotel is built in a traditional style. The rooms are clean and very comfortable. We stayed only 2 nights but wished we could have stayed longer.
Stayed 2 nights in Jul 2017

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the rain
Professional and courteous staff! Service from housekeeping was prompt. Breakfast was excellent with a good variety.
Stayed 1 night in Jun 2017

10/10 Excellent

Ingvar, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in botanical garden
The hotel grounds are lovely, ad the fact that the hotel is inside of a botanical garden, well-frequented by locals, is amazing. We really enjoyed walking around and seeing all of the families and friends using the garden. The pool is nice and all of the hotel staff are friendly and efficient. Our 12-year old did not want to leave after 3 days.
Stayed 4 nights in May 2017
Response from Yuki Hou on 2017/6/20
Dear our valuable guests, Thank you so much for your share these experience to us. And we are vey happy you have a great time in our hotel. Wish you have a nice trip in China. Best regards

10/10 Excellent

Rolf, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in park
This hotel is located in a beautiful park just outside the city centre. Shuttle service is provided to the entrance of the park and the bus station is just outside the park. Busline 10 provides frequent and cheap transportation to town.

10/10 Excellent

Perry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel Inside a Park
This hotel was fun and great value. I wish I'd stayed longer. The hotel itself is in a great parkland and you'll need the shuttle bus from front gate to hotel. The staff are excellent and can help with all your travel needs. I recommend the Li river cruise. The gardens are very nice, room comfy and king bed soft. Wifi works well. Guilin is a nice place try their local dumplings with choice of sauce for breakfast. The restaurant is really good and reasonable a hidden delight of the hotel. First of after the sea cucumber and frog dishes look at the Chinese and Cantonese food I had the pork buns; fried rice and beef with noodles just fantastic best rice ever. Cost- 17 AUD!!! Overall a great place to stay in Guilin.
One of the garden buildings
Hungry carp near restaurant
Middle building has antiques for sale
Cool shuttle to park entrance

10/10 Excellent

Fabio, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with gentle and supportive staff
Overall very nice hotel. The garden is so beautiful and calm, recommendable for those who are looking for a peaceful stay. The other strength is the hotel staff, who are so gente and supportive. Very nice experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel couldn't be better.
Surprisingly, the hotel is located IN a large botanic garden. It has its own beautiful grounds with waterways throughout filled with koi, gazebos, terraces,etc. The reception and rooms are tasteful and comfortable. We had a private walled terrace off the bedroom and another off the bathroom. We also had one of those fancy toilets with wash and dry functions. Service was impeccable. Restaurant fine for breakfast, but limited in appeal for other meals. Beautiful place to stay in otherwise busy, not too lovely Guilin.

10/10 Excellent

LUCY L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare hotel at botanical garden
Amazing environment at Botanical Garden
Response from General Manager on 2017/2/8
Thank you so much for your good experience here. And hope you can stay here in future again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not so great hotel restaurant
This hotel is beautiful, but the room was smelly and the restaurant is not that good...it doesnt have vegetarian options and when they had veggies, they had a lot of oil... the staff were great and very nice!!!!
Response from Yuki on 2017/2/8
Thank you so much for your sharing these to us. And we will try our best to improve all facilities in our hotel. And Happy Chinese New year to you:)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/12/8
Dear our valuable guests, Thank you so much for your sharing the review to us. Hope you have a great time in Guilin. And we looking forward to see you next time. Best regards Yuki

10/10 Excellent

Efrat, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a stunning resort!
we had a fantastic experience at this hotel. an incredible value for money. the staff were friendly and very helpful. they helped us book tours in Guilin and the area. arranged pick up for us and made our stay worthwhile! this hotel is warmly recommended .
Response from Yuki on 2017/3/8
Dear our valuable guests, Thank you so much for your sharing these to us. And we will try our best to improve all facilities in our hotel. Hope you can still choose us next time. Thank you.

10/10 Excellent

Bill, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
Hotel is situated in the middle of a beautiful park with many ponds filled with carp. It is meticulously maintained with many walking paths. The hotel staff is very polite & friendly, although some don't speak a lot of English. The breakfast buffet was excellent. Room was beautifully decorated & very clean with every amenity.

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds
Overall a lovely property and really enjoyed the gardens. One rough patch during check in - I noticed that the hotel started including breakfast in the rate for new bookings and asked if I could have a price match. Nothing unreasonable! Front desk staff wouldn't budge at all and didn't seem interested in trying to make us happy. Had to talk to the manager and we came to an agreement finally. Aside from this problem everything else was wonderful and wished we could have stayed longer to explore the area.
Response from Yuki on 2017/3/8
Greeting from Guilinyi Royal Palace and thank you so much for your share these experience to us. Hope you have a great holidays in Guilin.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Sunday stroll in the park
Really enjoyed our stay and look forward to returning in future
Response from Yuki on 2017/3/10
Greeting from Guilinyi Royal Palace and thank you so much for your share these experience to us. Hope you have a great holidays in Guilin.

8/10 Good

Bill, Lincoln, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel But a Bus Ride to the City
Very interesting hotel situated in a nice park. You will enjoy the free shuttle ride from the park gate to the hotel. Beautiful design and surroundings and comfort, albeit the bathroom was not as private as we would have liked. There are no blinds - there is a hedge round the outside of the window, though not that high. Otherwise excellent. The location isn't the best as it is a bus ride from the main city and sights. That said the number 10 goes frequently from the square just outside the park gates so it is not difficult to go in and out of the City. And the buses are dirt cheap. There are also McDonalds etc in that square if, like me, you are one of those westerners who needs coffee rather than the more common tea in China!! Staff spoke good english and the hotel grounds were stunning.
Response from Yuki on 2016/10/11
Dear Bill, Greeting from Guilinyi Royal Palace and thank you so much for your share these experience to us. Hope you have a great holidays in Guilin. Best regards Yuki Hou

10/10 Excellent

Neil, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hot & cold breakfast buffet selection. clean rooms, friendly staff. hotel is in an enclosed & picturesque garden. garden area is expansive with many of footpaths allowing admiration of the surroundings. very quiet area.
Response from Yuki on 2016/10/11
Dear Neil, Greeting from Guilinyi Royal Palace and thank you so much for your sharing these experience to us. Hope you have a great time in Guilin. Best regards Yuki Hou

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful location
Beautiful hotel in the middle of a Botanical Garden.
Response from General Manager on 2016/9/26
Dear our valuable guests, Thank you so much for your sharing these expericece to us and hope you have a great holidays in China. Best regards Yuki

8/10 Good

Gary, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Location
Loved the hotel and it's oasis location, which is in a botanical garden, isolated from the traffic and noise of the city. Yet, it is easy to get around from the hotel. The grounds are lovely, and accommodations very comfortable. The only complaint is their breakfast buffet. Nearly all of the food items are cold by 9A, including coffee, and this is a problem management needs to address. This hotel mostly caters to Chinese tourists, and only a few hotel staff speak very limited English. That is also a problem. But, other than that I would stay there again.

10/10 Excellent

Mauro, Sao Paulo, Brazil.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!
Response from General Manager on 2016/8/12
Dear our valuable guests, Thank you so much for your staying in our hote. Hope you have a great time in China.

10/10 Excellent

Greg, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an unbelievable location
Great hotel. Traditional architecture and location within a botanical garden made it a unique experience. I highly recommend this hotel for anyone staying in Guilin.
Response from Yuki Hou on 2016/7/12
Dear Grey, Thank you so much for your stayed in our hotel. And we will try our best to make up the deficiencies. Hopy you can visit us in future. Thank you.

8/10 Good

Vessi, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel inside a botanical garden
The hotel is very nice. It is located inside a botanical garden, and you can see people walking around, exercising all the time. In order to get to the hotel, you have to get a golf cart, which is a bit inconvenient as you might have to wait a bit. The landscape around the hotel is beautiful, very well maintained. The room was spacious, the bed was a little bit uncomfortable. The bathroom was very nice and clean. There is a Chinese restaurant at the hotel, but we were not impressed with it. The breakfast is a bit limited. I would choose a more central located hotel if I were to go back to Guilin!
Response from Yuki Hou on 2016/6/30
Dear our valuable guest,Thank you so much for your choosing our hotel. We are located in Guilin botanical garden,there are 8minutes walking from manigate to our hotel. And 2minutes by our galf car. There is a shopping mall nearby and the bus station and taxies can be found easily. 10 to 15minutes can be reached the city center. Actuall,Guilin is a small city and very convently to get everywhere. Thank you again and hope you can visit us next time.

10/10 Excellent

Jesper, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was just perfect
Ever since we were picked up in the airport, we felt in good hands by the friendly staff. As we arrived at the hotel, located in the middle of a botanic garden, we were stunned by the peace and quiet. The hotel staff also helped us out in arranging trips to the Li River and the Longji Rice Terraces. When we needed to catch an early flight, the hotel was kind enough to pack us a to-go breakfast.
Response from Yuki on 2016/6/22
Dear our valuable guests, Thank you so much for your staying in our hotel and thank you for your sharing these experience to us. Hope you have a great holiday in China and wish you will still choose us next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
This Hotel was set in beautiful botanical gardens and was like a little oasis in Guilin. The staff were all friendly and efficient and would love to go back again.
Response from Yuki Hou on 2016/6/22
Dear our valuable guests, Thank you so much for your staying in our hotel and thank you for your sharing these experience to us. Hope you have a great holiday in China and wish you will still choose us next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice hotel
This place is great. Kind of weird being inside of a park but they take you on a little golf cart to and from the gate. The staff was welcoming, the room was super nice, the grounds clean (and they have a koi pond where you can feed the fish!), and the on-site breakfast was delicious. No complaints here!
Response from Yuki on 2016/6/8
Thank you so much for your sharing your experience for us. And we are looking forward to see you or your friends next coming.

10/10 Excellent

Rebecca, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
The best hotel we've ever stayed with the beautiful landscape and Tang dynasty architecture, feels like going back in time. The name of Guilin-yi Inn is far too modest. Its grossly inadequate for a place of such exquisiteness.
Dear Rebecca, Thank you so much for your stayed in our hotel. And we are gald to know you have a great time in our hotel. Wish you have a nice trip in China. With all the best.

10/10 Excellent

CD, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but a bit isolated
If you just want to take the river cruise and visit the terraces, this is a great place. They will organize the trips, hire a driver (David is highly recommended).. If you want to also explore the city, it is a bit isolated inside a very nice park. But the hotel is charming and great
Response from Yuki on 2016/5/27
Dear our valuable guests, Thank you so much for your stayed in our hotel. And think you so much for your sharing this experience to all. We think you should be have a great time in our hotel. And hope you can recommend some friends to us. Thank you and have a nice day. Best regards Yuki Hou Sales Dep. www.guilinyi.com

10/10 Excellent

Anu, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place within botanical garden
This is a beautiful "bungalow" within botanical garden. Taxis cannot enter the park, but hotel arranges a "golf cart" to take you to the park main gate and back. The staff spoke good English. Room was spacious, and well equipped. There is a new shopping area close to the hotel, where one can find some restaurants. Hotel's own restaurant was ok, but a bit expensive.
Response from Yuki on 2016/5/8
Dear our valuable guests, Thank you so much for your stayed in our hotel. And think you so much for your sharing this experience to all. We think you should be have a great time in our hotel. And hope you can recommend some friends to us. Thank you and have a nice day. Best regards Yuki Hou Sales Dep. www.guilinyi.com

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yuki on 2016/7/2
Dear our valuable guests, Thank you so much for your stayed in our hotel. I think you should be have a great time in our hotel. And hope you can recommend some friends to us. Thank you and have a nice day. Best regards Yuki Hou Sales Dep. www.guilinyi.com

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel in a park
Nice hotel in a park, good air quality, quiet, spacious room
Response from Yuki on 2016/5/3
Dear our valuable guests, Thank you so much for your stayed in our hotel. I think you should be have a great time in our hotel. And hope you can recommend some friends to us. Thank you and have a nice day. Best regards Yuki Hou Sales Dep. www.guilinyi.com