Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 不錯哦
Tony S W
2022年3月31日
Tony S W
於 2022 年 3 月住了 4 晚
Brooke D 於 2022年4月8日回覆
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
6/10 一般般
真實旅客
家庭旅遊
2020年1月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Bed mattress is too soft .....
The bed mattress is too soft, we all could not sleep well.
Hello Anonymous ,
Thank you for choosing to stay at voco Gold Coast.
Look forward to seeing you again soon!
Kind regards,
Christopher McHarg
Guest Services Team Leader
voco Gold Coast
10/10 有夠讚
CHUN HUNG
2019年10月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
覺得非常滿意
非常好的飯店及房間 非常好的住宿體驗
CHUN HUNG
於 2019 年 10 月住了 3 晚
Christopher McHarg 於 2019年10月13日回覆
Hello CHING HUNG,
Thank you for choosing to stay at voco Gold Coast.
Look forward to seeing you again soon!
Kind regards,
Christopher McHarg
Guest Services Team Leader
voco Gold Coast
10/10 有夠讚
Graham
親子旅遊
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location, food was great. Definitely recommend.
Graham
於 2024 年 3 月住了 6 晚
8/10 不錯哦
Jacqueline
家庭旅遊
2024年3月21日
喜歡:整潔度和員工素質
不喜歡:設施服務
The pool was out of order and has been since Dec, but they still told us they had 2 pools at check in.
Breakfast buffet was good.
Staff were friendly but not super knowledgeable for us tourists looking for recommondations.
Jacqueline
於 2024 年 3 月住了 4 晚
MDH 於 2024年3月21日回覆
Dear Jacqueline,Thank you for your review. We are sorry to hear you had an unpleasant experience, we really appreciate you bringing this issue to our attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We’ll strive to do better in future – Voco Management
10/10 有夠讚
Lulu
2024年3月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was really good! Room was in great condition and no noise from neighbors or hallways could be heard. Very clean and nice hotel! Nice view from the room. Overall very satisfied!
Lulu
於 2024 年 3 月住了 1 晚
MDH 於 2024年3月17日回覆
Dear Lulu,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Navjyot
2024年3月12日
Great service, beautiful hotel, excellent 💕
Navjyot
於 2024 年 2 月住了 15 晚
MDH 於 2024年3月17日回覆
Dear Navjyot,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
8/10 不錯哦
Gina
情侶出遊
2024年3月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to public transport was excellent. Amazing meal at Clifford’s Grill and Lounge. Would definitely stay again.
Gina
於 2024 年 3 月住了 4 晚
MDH 於 2024年3月17日回覆
Dear Gina,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Yuto
2024年3月11日
喜歡:住宿環境和硬體
Yuto
於 2024 年 3 月住了 2 晚
MDH 於 2024年3月17日回覆
Dear Yuto,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Luke
2024年3月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Luke
於 2024 年 3 月住了 1 晚
MDH 於 2024年3月17日回覆
Dear Luke,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
8/10 不錯哦
Giuli
2024年3月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Giuli
於 2024 年 3 月住了 3 晚
MDH 於 2024年3月5日回覆
Dear Giuli, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
2/10 很糟糕
Glen
2024年3月4日
喜歡:整潔度、設施服務和住宿環境和硬體
The place itself was ok but I got a random charge on my card that I used for the hind of $398 halfway through my stay. This is the 2nd time this has happened for no reason.
I use 2 different cards 1 for the bond and 1 for the payment of the room. I don’t understand how or why they would look up my card details for the bond payment (which they already took out the day before to hold it) and then charge me nearly $400 for no reason. When I went and spoke to them they said it was an accident and will refund it.
Not staying here again something dodgy as this is the 2nd time they’ve done this.
Glen
於 2024 年 3 月住了 2 晚
matt 於 2024年3月5日回覆
Good Evening Glen,I’m sorry to hear about your experience with the unexpected charges on your cards during your stay with us here at Voco Gold Coast. It's understandable that this situation has caused frustration and concern. But please be assured that moving forward the correct training will be conducted and that I hope you can trust and stay with us again in the future. Thanks Matt ConaghanDuty Manager
10/10 有夠讚
parminder
2024年3月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect place for holiday
parminder
於 2024 年 3 月住了 3 晚
MDH 於 2024年3月5日回覆
Dear Parminder, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Tyler
2024年2月27日
Tyler
於 2024 年 2 月住了 4 晚
MDH 於 2024年3月21日回覆
Dear tyler,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Andrew
情侶出遊
2024年2月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Most friendly staff. Rooms were excellent. King size bed was amazing… location was spot on for our needs…
Andrew
於 2024 年 2 月住了 1 晚
MDH 於 2024年3月5日回覆
Dear Andrew, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Boris
家庭旅遊
2024年2月6日
Would of been nice if there was a bit more supplies. More coffee, tea, biscuits full milk. Just an idea for next time.
Thank you great Hotel, we would stay again.
Boris
於 2024 年 2 月住了 2 晚
MDH 於 2024年2月6日回覆
Dear Boris,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Dejana
親子旅遊
2024年2月4日
We love everything except buffet breakfast 2 x cold bacon completely and cold pancakes
Othervise everything was excelent
Dejana
於 2024 年 1 月住了 5 晚
MDH 於 2024年2月4日回覆
Dear Dejana, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Kunal
2024年2月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Kunal
於 2024 年 2 月住了 3 晚
MDH 於 2024年2月5日回覆
Dear Kunal,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Sabina Khadka
2024年2月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Really good
Sabina Khadka
於 2024 年 1 月住了 3 晚
MDH 於 2024年2月4日回覆
Dear Sabina, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
KHALID
家庭旅遊
2024年2月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel
KHALID
於 2024 年 1 月住了 4 晚
MDH 於 2024年2月4日回覆
Dear Khalid, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Tara Jane
2024年1月31日
喜歡:整潔度、員工素質和住宿環境和硬體
My family really enjoyed their stay here at Voco and so did I it was fun for all the pool was amazing and the food too!
Tara Jane
於 2024 年 1 月住了 6 晚
MDH 於 2024年1月31日回覆
Dear Tara Jane,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Stephen
2024年1月27日
Stephen
於 2024 年 1 月住了 4 晚
MDH 於 2024年3月21日回覆
Dear Stephen,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Ines
家庭旅遊
2024年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great quiet location within walking distance from Caville St.
Ines
於 2024 年 1 月住了 5 晚
MDH 於 2024年1月26日回覆
Dear Ines,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Soon Weei
家庭旅遊
2024年1月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable and good ambiance. There are lots of vegetarian choices for the buffet breakfast. Congee is good but the soya sauce is not so good. The room is clean.
Soon Weei
於 2024 年 1 月住了 4 晚
MDH 於 2024年1月26日回覆
Dear Soon,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Brittney
2024年1月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Brittney
於 2024 年 1 月住了 1 晚
MDH 於 2024年1月27日回覆
Dear Brittney, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Xiao Fang
家庭旅遊
2024年1月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位置好,交通方便,卫生还行,服务态度好。
Xiao Fang
於 2024 年 1 月住了 4 晚
MDH 於 2024年1月26日回覆
Dear Xiao,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Shehan De
2024年1月23日
喜歡:整潔度和住宿環境和硬體
Really Good . I would certainly go back there again. Only downside is had to wait in a long queue for Morning breakfast.
Shehan De
於 2024 年 1 月住了 5 晚
MDH 於 2024年1月26日回覆
Dear Shehan,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
8/10 不錯哦
Jennifer
2024年1月21日
喜歡:員工素質
Jennifer
於 2024 年 1 月住了 1 晚
MDH 於 2024年1月21日回覆
DearJennifer,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Andrew
家庭旅遊
2024年1月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good
Andrew
於 2024 年 1 月住了 7 晚
MDH 於 2024年1月21日回覆
Dear Andrew,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Terry,Buckeye
家庭旅遊
2024年1月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff, very nice facility
Terry
於 2024 年 1 月住了 1 晚
MDH 於 2024年1月20日回覆
Dear Terry,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Hani El Badawi El
家庭旅遊
2024年1月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
10/10
Hani El Badawi El
於 2024 年 1 月住了 4 晚
MDH 於 2024年1月20日回覆
Dear Hani,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
Fardawsa
情侶出遊, 親子旅遊
2024年1月14日
喜歡:整潔度、設施服務和住宿環境和硬體
Fardawsa
於 2024 年 1 月住了 5 晚
MDH 於 2024年1月15日回覆
Dear Fardawsa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Graham
2024年1月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Graham
MDH 於 2024年1月14日回覆
Dear Graham,Thank you for taking the time to leave feedback of your stay at Voco Gold Coast. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome you and your family back in the future – Voco Management
10/10 有夠讚
kahiya
團體旅遊
2024年1月12日
喜歡:整潔度、員工素質和住宿環境和硬體
It’s in the middle of everything, everything is walking distance, but the spa was closed. That was the only bad thing
kahiya
於 2024 年 1 月住了 4 晚
MDH 於 2024年1月12日回覆
Dear Kahiya, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, The Voco Hotel Management
10/10 有夠讚
Angela,Coogee
2024年1月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was in a fantastic location handy to every attraction. Service was fantastic and a speedy and welcoming experience upon check in.
Angela
於 2023 年 12 月住了 4 晚
MDH 於 2024年1月12日回覆
Dear Angela, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Xiaoyu
2024年1月7日
Xiaoyu
於 2024 年 1 月住了 2 晚
MDH 於 2024年1月8日回覆
Dear Xiaoyu, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
6/10 一般般
Amanda
情侶出遊
2024年1月2日
Good location, rooms are wore down. Needs a refresh
Amanda
於 2023 年 12 月住了 4 晚
MDH 於 2024年1月8日回覆
DearAmanda, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, The Voco Hotel Management
10/10 有夠讚
Cyrene
家庭旅遊
2024年1月2日
喜歡:整潔度、員工素質和設施服務
Overall price was reasonable. They have a very secured room accessibility for booked-in guests. Dining experience was okay. Guests with kids may consider dining on nearby restos if you prefer more food options w/ kid friendly ambience. It was our first time to book at Voco and it has been a relaxing and pleasant stay. :)
Cyrene
於 2023 年 12 月住了 1 晚
MDH 於 2024年1月8日回覆
Dear Cyrene, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Jiale
2024年1月1日
Jiale
於 2023 年 12 月住了 7 晚
MDH 於 2024年1月21日回覆
Dear Jiale,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Damian Nishantha
親子旅遊
2023年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Damian Nishantha
於 2023 年 12 月住了 4 晚
Dylan 於 2024年1月2日回覆
Dear Damian,Thank you for taking the time to leave a response. We do hope you had an excellent stay with us and we look forward to seeing you again.
10/10 有夠讚
rodrigo
家庭旅遊
2023年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
rodrigo
於 2023 年 12 月住了 5 晚
MDH 於 2023年12月30日回覆
Dear Rodrigo, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
KA CHUN VICTOR
團體旅遊
2023年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice staff
KA CHUN VICTOR
於 2023 年 12 月住了 6 晚
MDH 於 2023年12月30日回覆
Dear Ka chun, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
6/10 一般般
Amanda
2023年12月29日
Amanda
於 2023 年 12 月住了 1 晚
MDH 於 2024年1月20日回覆
Dear Amanda,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
10/10 有夠讚
Preethi
家庭旅遊
2023年12月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Preethi
於 2023 年 12 月住了 1 晚
MDH 於 2023年12月30日回覆
Dear Prethii, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management
8/10 不錯哦
Sachin
家庭旅遊
2023年12月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sachin
於 2023 年 12 月住了 4 晚
MDH 於 2023年12月30日回覆
Dear Sachin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Voco Hotel Management