瑪格麗特安那翰/戈登格羅夫飯店 - 商標精選飯店的評分

2.5 out of 5

評論

8.2

非常好

10 分,有夠讚;1297 則評論中有 641 則" "
8 分,不錯哦;1297 則評論中有 330 則" "
6 分,一般般;1297 則評論中有 152 則" "
4 分,不太好;1297 則評論中有 83 則" "
2 分,很糟糕;1297 則評論中有 91 則" "

8.2/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

TAO

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年1月11日回覆
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 有夠讚

Junming

情侶出遊
喜歡:設施服務
It was nice and clean and affordable!
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月19日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

PING CHUAN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務員親切
乾淨整潔 服務員親切 早餐不錯
於 2023 年 3 月住了 1 晚
Front Desk 於 2023年3月2日回覆
感謝您的反饋意見。 我們希望很快再見到你。

10/10 有夠讚

Peter

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My room was quite big and overlooks the swimming pool. Clean and comfy. The breakfast was decent: hot oatmeal, coffee, juices, cereal, bread, croissant sandwiches, fruits…
於 2023 年 2 月住了 8 晚
Front Desk 於 2023年2月13日回覆
We appreciate the feedback on your stayand hope to have you return in the future glad to know we were able to make you feel comfortable while your stay here at The Hotel Marguerite.

10/10 有夠讚

ENNA

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe, quiet, and decent breakfast. Staff is nice and polite.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月27日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

SAUL,fresno

家庭旅遊, 親子旅遊
不喜歡:員工素質
The TV did not work for the entire four days. They came and attempted to fix it two times. Doors are paper thin which means when the neighbors slam the door across the hall its very loud. They don’t provide any daily cleaning. Have to call for towels and toilet paper daily. Good luck trying to sleep in the housekeeping staff laugh and talk right outside your door as if they were the only people in the building. Not coming back.
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月26日回覆
Thank you for your feedback.We are sorry to hear about the inconveniences you experienced while staying with us. We will definitely pass your concerns along to management.

10/10 有夠讚

Marjan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
we love it
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月26日回覆
We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 有夠讚

Michael,Dundee

喜歡:員工素質
I can't praise the staff enough, they went out of their way to help.
於 2024 年 3 月住了 5 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Ruben

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and safe. Close to everything
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

Thi

不喜歡:整潔度和住宿環境和硬體
Bedbugs
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月25日回覆
We apologize for the inconvenience and will address the issues directly with our staff, as well as with pest control. Thank you for your feedback.

10/10 有夠讚

Mehdi Hajiaghaee

親子旅遊
喜歡:整潔度和員工素質
It was a nice place with great breakfast and kind staff.
於 2024 年 3 月住了 7 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

10/10 有夠讚

Calvin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like this hotel. Will return.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

8/10 不錯哦

denny

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place to stay. Unlike the reviews I read, I didn't see a single roach. The place was overall clean, and mostly quiet. The only problem we ran into was the T.V. only had about 2 channels.
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

10/10 有夠讚

Jessica,Hesperia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Cooper

於 2024 年 1 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Karlton

商務旅客
Great staff
於 2024 年 2 月住了 17 晚
Front Desk 於 2024年3月20日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

Thi

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Bedbugs
Front Desk 於 2024年3月18日回覆
Thank you for your feedback. We apologize for the negative experience at our hotel and will address the issue directly with our staff.

10/10 有夠讚

Bryan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月18日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

ALI

情侶出遊, 商務旅客, 團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Shower doesn’t work properly, drain is blocked Even if I asked help so many times nobody helped me out I will never stay here again Only plus is very close to convention center
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月16日回覆
We are sorry to hear about your negative experience while staying with us. We will directly address these issues with our staff. Thank you for your feedback.

10/10 有夠讚

Jamie

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place to relax and wind down from Disneyland. Lots of families with young children stayed here (including out own) and could not hear them thru the walls.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月15日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Chi

於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月15日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

MARIA,ORANGE

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was easy, they have a good selection of snacks and drinks to buy in the lobby. Loved that part, also, I ended up booking another night and all they had me do was go downstairs and settle a new deposit. But I didn’t have to move rooms nor was I woken up to leave early. I will be staying there again.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月14日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Elisa

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Affordable and easy access to freeway entrance
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月11日回覆
Thank you Elisa, we are glad you had a good stay with us and we hope to see you again soon! :)

10/10 有夠讚

Tammy

喜歡:員工素質、設施服務和住宿環境和硬體
Quiet and happy
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月14日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

brian

喜歡:整潔度、員工素質和住宿環境和硬體
the staff at the front desk were a big help so again thanks
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月11日回覆
Thank you so much for your review and we are so happy to know we were one of your highlights during your stay!

10/10 有夠讚

Javier

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月11日回覆
Thank you so much Javier!

10/10 有夠讚

Hoa

於 2024 年 3 月住了 2 晚

4/10 不太好

Maria

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
The blinds didnt close. Anyone in the pool or the back parking lot could see in. People were loud and up and down the hallway all night and we were on the 1st floor by the front desk
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月27日回覆
Thank you for your feedback, we apologize for the inconvenience and we will let our staff know about this. We were not aware of this, if we had known about this we would've taken care of it or switch you rooms. We hope you have a nice day!

10/10 有夠讚

Phu

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is old but clean. Just don't like the smell of cleaning chemical in the room. Breakfast is good with sausage, egg and bacon. Sleep good overnight. Will come back next time.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月4日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

William E Cherry

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Placed a deposit but couldn’t charge anything to the room. I travel a lot and never experienced that.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年2月24日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Rebecca

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The look from the outside was pretty
於 2024 年 2 月住了 5 晚
Front Desk 於 2024年2月22日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Margo

家庭旅遊, 親子旅遊
Rooms were clean, semi-dated, bed was a 6.5 out of 10, heat/AC worked good, fridge size and microwave was a positive. Breakfast was good and the staff was helpful! An area that needs improvement is: They need more than ONE elevator for the WHOLE hotel, which was for guests and staff. shower water pressure was good but wouldn’t get past lukewarm, sink pressure was poor. Overall not bad for $333 for two nights - but will not be staying again.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月19日回覆
Thank you for your feedback! We are glad that you liked our breakfast and that our staff, we are very sorry about the inconvenience you experienced during your stay and we will make sure it doesn't happen again. Have a nice day!

10/10 有夠讚

javier

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Natalie

於 2024 年 2 月住了 2 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

Paloma

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean outside of the Estes as well as inside
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月18日回覆
Thank you for your feedback. We hope to see you again soon!

4/10 不太好

susan

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年2月17日回覆
Thank you for your feedback.

10/10 有夠讚

Hoang

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I rarely write a review, but now I understand how reviews can help other people with real experience. So here is my experience with the hotel. Safe area, no homeless or criminal around. The room is very clean, cleaner than I expected, and Im a clean freak ( I brough bleach wipes to clean the toilet before I use it). The elevator is dirty just as the other customers complain, it's true, but not too bad. As long as the room is clean, Im all good. The hotel offered free breakfast. The room I had was a standard room, and it has a TV , a small refrigerator, a coffee machine. In summary, I like this hotel and will come back again. It cost more than motel 8 but you get what you paid for, and It's CA so everything is expensive here.
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年2月14日回覆
Thank you for your review, we appreciate you taking time out of your day to write this review. We are thrilled to know that you liked our rooms and we are so happy to hear that you will be back. Again, thank you and we hope to see you again soon!

2/10 很糟糕

Daniel

親子旅遊
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
So Disappointed appointed me and my family stay here often and this time around we are staying 3 nights we first arrived, and the first room we were put in was completely disgusting we were changed rooms, and that room was up to standards I have came across roaches on the second level and then we got complaints our second night that my baby was crying too much as he’s nine months and teething and was asked to change my room for the inconvenience I said OK, and the room that they put us in was infested with ants after setting and done we were able to stay in our original room very disappointing as we’re here celebrating Valentine’s Day with our babies
Front Desk 於 2024年2月17日回覆
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We will speak directly with our staff regarding the concerns.

10/10 有夠讚

Sandra

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Jeff

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月14日回覆
Thank you so much Jeff, hope to see you again soon!

8/10 不錯哦

Marian

親子旅遊
喜歡:員工素質和住宿環境和硬體
Location and parking
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月14日回覆
Thank you so much for your review!

6/10 一般般

Rolando

商務旅客, 親子旅遊
喜歡:員工素質
It’s was pretty loud. Doors and windows didn’t seal properly so it let a lot of sound and cold air in.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月9日回覆
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay.

8/10 不錯哦

Chrisaundra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年2月8日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Katelyn

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
I was in the area for a conference and only stayed one night. The room was clean and comfortable and the staff at the front desk were super friendly and helpful. I was able to store my luggage before checkin and after checkout without a problem.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月8日回覆
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

10/10 有夠讚

Monika,Costa Mesa

喜歡:整潔度
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月8日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Heriberto

喜歡:整潔度
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月8日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Valerie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved that it is a very clean and quiet area and the shops are not that far from the hotel
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年2月5日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Dan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good price for service and cleanliness.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月5日回覆
Thank you so much Dan! We are glad you liked our price and cleanliness, we hope to see you again soon :)

6/10 一般般

Lizette

情侶出遊, 家庭旅遊
不喜歡:住宿環境和硬體
Accessible room was not fully accessible for someone in a wheelchair. The door to bathroom was nearly impossible to get into without assistance. The bench in the roll in shower was terrible and not fully secure with missing screws and very wobbly.
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年2月3日回覆
Thank you for your feedback, we will let management know and we apologize for any inconvenience. We hope to see you again soon!

10/10 有夠讚

Jesse

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月3日回覆
Thank you so much for your review Jesse, we hope to see you again soon!