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瑪格麗特安那翰/戈登格羅夫飯店 - 商標精選飯店的評分

2.5 out of 5
瑪格麗特安那翰/戈登格羅夫飯店 - 商標精選飯店
Garden Grove, CA

評論

8.2

非常好

10 分，有夠讚；1328 則評論中有 655 則" "
8 分，不錯哦；1328 則評論中有 341 則" "
6 分，一般般；1328 則評論中有 155 則" "
4 分，不太好；1328 則評論中有 84 則" "
2 分，很糟糕；1328 則評論中有 93 則" "

8.2/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

TAO

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年1月11日回覆
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 有夠讚

Junming

情侶出遊
喜歡：設施服務
It was nice and clean and affordable!
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月19日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

PING CHUAN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務員親切
乾淨整潔 服務員親切 早餐不錯
於 2023 年 3 月住了 1 晚
Front Desk 於 2023年3月2日回覆
感謝您的反饋意見。 我們希望很快再見到你。

10/10 有夠讚

Peter

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My room was quite big and overlooks the swimming pool. Clean and comfy. The breakfast was decent: hot oatmeal, coffee, juices, cereal, bread, croissant sandwiches, fruits…
於 2023 年 2 月住了 8 晚
Front Desk 於 2023年2月13日回覆
We appreciate the feedback on your stayand hope to have you return in the future glad to know we were able to make you feel comfortable while your stay here at The Hotel Marguerite.

10/10 有夠讚

Julian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente lugar
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月18日回覆
Gracias por sus comentarios! Nos alegra saber que disfruto de su estancia con nosotros.

10/10 有夠讚

Luis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was actually way better than we thought. It was an enjoyable stay.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日回覆
Thank you for your feedback! We hope to see you again soon.

8/10 不錯哦

Ron

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

MARIA，ORANGE

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I plan on booking again, great location, friendly staff, clean rooms and easy parking.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月18日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

Lap

於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月18日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Victor，Bellevue

家庭旅遊
喜歡：整潔度和設施服務
This is are first time staying at the Hotel Marguerite at arrival was greeted and checked in without any issues. Room is a standard but spacious with two queen beds very few issues with room for example front entrance is on a sensor and at middle of night light automatically turns back on even though was manually turned off and door to bathroom would not stay open when left open but all said and done continental breakfast is good and would come back.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月14日回覆
Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to seeing you again soon!

6/10 一般般

Sandra

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable. Except for the super loud people staying in the next room. The coffee in the room was horrible. Thankfully there was a coffee shop near by. I would stay again though.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月15日回覆
Thank you so mcuh for your review! We are glad you liked your stay and we are so sorry that you had loud people next to you, next time please let us know and we can do something about it. We hope to see you again soon :)

8/10 不錯哦

Lap

喜歡：員工素質
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月15日回覆
Thank you so much!

10/10 有夠讚

Karlton

商務旅客
Great staff
於 2024 年 3 月住了 19 晚
Front Desk 於 2024年4月14日回覆
Hi thank you so much for your review! We really appreciate that you took the time out of your day to compliment us, We hope you come back to stay with us again!

10/10 有夠讚

Saovanit

Great breakfast!
於 2024 年 4 月住了 1 晚
FRont Desk 於 2024年4月9日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Sonia

親子旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I think is ridiculous that we still have to pay for parking. its just a very stupid think to do . Your front desk who checked us in was rude, After driving 9 hrs we needed the bathroom when ask she said old on you can use your hotel room to go to the bathroom since I will give you the key.. We go for cheer competition every year. so for us to get this service not good.. and then to charge for parking horrible..
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月9日回覆
Thank you for your feedback! We are sorry to hear that your stay did not live up to your expectations. We charge a 5/night parking fee, whereas other hotels in the area charge at least 20/night for being close to Disneyland. Also, we will speak to our staff directly about your check in experience. Again, we apologize for the inconveniences and we hope you have a great day!

10/10 有夠讚

Karla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

truc，san diego

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I’ve stayed at plenty of hotels but let me tell you, this was the dirtiest hotel I’ve ever stayed at! Every hotel I go to, I always lift up the sheets to spray bed bug spray. This hotel was the first hotel that I actually found one crawling around! I went downstairs to tell the receptionist and she switched rooms for me. Second room was no bugs found, but the comforter had a big yellow stain! The bathtub had dirt marks and a few of their towels had stains on them! This hotel is also very noisy you can hear cars driving all night long. I do not recommend this hotel! The only thing great about this hotel is, the staff! The front desk employees are very very nice! I have pictures and videos but Expedia doesn’t allow the option to post. Oh! Also, my room had a balcony that was unlocked. Good thing we saw it before my three year old son opened it. This hotel has a lot of potential to be great but they really need to work on their Cleanliness! Hire new cleaning crew.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月8日回覆
We are truly sorry to hear about your negative experience during your stay. We have informed management about the issue as we take guest feedback seriously.

4/10 不太好

Victoria

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very noisy at night. Bathrooms are extremely outdated and dirty. Towels had stains.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月3日回覆
We apologize for the inconvenience you experienced during your stay. Thank you for your feedback.

8/10 不錯哦

TD

家庭旅遊
喜歡：設施服務
Overall it goods placed to stayed with family. Clean safe and value.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月3日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Anh Thu

家庭旅遊
喜歡：員工素質和設施服務
Convenient around area. Nice staff!
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月3日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

william

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
VEry good value
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月3日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

Marcela

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Clean and comfortable
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月1日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

Roger

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月1日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Flor，Modesto

親子旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Mi alojamiento era para dos días y cuando regresé el segundo día mi tarjeta no me funcionó, tuve que ir a recepción y no había personal todo el proceso duró como 40 minutos.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月31日回覆
Gracias por tus comentarios. Lamentamos las molestias que haya experimentado durante su estancia.

10/10 有夠讚

Ernest

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very pleased with our stay!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月31日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Paloma

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are always friendly. Quick check in. Rooms are always clean.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月31日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Carlo，Phoenix

喜歡：整潔度、員工素質和住宿環境和硬體
Fernando manager and Nayeli were great in all aspects and worked with us to get into a room. Clean, well run hotel.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月30日回覆
Thank you for your feedback. We hope to see you again soon!

8/10 不錯哦

Jarred

團體旅遊
喜歡：員工素質和住宿環境和硬體
Less roaches and ants and drains that work
於 2024 年 2 月住了 4 晚
Front Desk 於 2024年3月29日回覆
Thank you for your feedback. We will address your concerns drectly with our staff.

10/10 有夠讚

ENNA

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe, quiet, and decent breakfast. Staff is nice and polite.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月27日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

SAUL，fresno

家庭旅遊, 親子旅遊
不喜歡：員工素質
The TV did not work for the entire four days. They came and attempted to fix it two times. Doors are paper thin which means when the neighbors slam the door across the hall its very loud. They don’t provide any daily cleaning. Have to call for towels and toilet paper daily. Good luck trying to sleep in the housekeeping staff laugh and talk right outside your door as if they were the only people in the building. Not coming back.
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月26日回覆
Thank you for your feedback.We are sorry to hear about the inconveniences you experienced while staying with us. We will definitely pass your concerns along to management.

10/10 有夠讚

Marjan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
we love it
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月26日回覆
We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 有夠讚

Michael，Dundee

喜歡：員工素質
I can't praise the staff enough, they went out of their way to help.
於 2024 年 3 月住了 5 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Ruben

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and safe. Close to everything
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

Thi

不喜歡：整潔度和住宿環境和硬體
Bedbugs
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月25日回覆
We apologize for the inconvenience and will address the issues directly with our staff, as well as with pest control. Thank you for your feedback.

10/10 有夠讚

Mehdi Hajiaghaee

親子旅遊
喜歡：整潔度和員工素質
It was a nice place with great breakfast and kind staff.
於 2024 年 3 月住了 7 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

10/10 有夠讚

Calvin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Like this hotel. Will return.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

8/10 不錯哦

denny

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place to stay. Unlike the reviews I read, I didn't see a single roach. The place was overall clean, and mostly quiet. The only problem we ran into was the T.V. only had about 2 channels.
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年3月25日回覆
Thank you for your feedback. We hope to have you back soon!

10/10 有夠讚

Jessica，Hesperia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

6/10 一般般

Cooper

於 2024 年 1 月住了 1 晚
Front Desk 於 2024年3月23日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Karlton

商務旅客
Great staff
於 2024 年 2 月住了 17 晚
Front Desk 於 2024年3月20日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

Thi

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Bedbugs
Front Desk 於 2024年3月18日回覆
Thank you for your feedback. We apologize for the negative experience at our hotel and will address the issue directly with our staff.

10/10 有夠讚

Bryan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
…
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月18日回覆
Thank you for your feedback. We hope to see you again soon!

2/10 很糟糕

ALI

情侶出遊, 商務旅客, 團體旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Shower doesn’t work properly, drain is blocked Even if I asked help so many times nobody helped me out I will never stay here again Only plus is very close to convention center
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月16日回覆
We are sorry to hear about your negative experience while staying with us. We will directly address these issues with our staff. Thank you for your feedback.

10/10 有夠讚

Jamie

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place to relax and wind down from Disneyland. Lots of families with young children stayed here (including out own) and could not hear them thru the walls.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月15日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Chi

於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月15日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

MARIA，ORANGE

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was easy, they have a good selection of snacks and drinks to buy in the lobby. Loved that part, also, I ended up booking another night and all they had me do was go downstairs and settle a new deposit. But I didn’t have to move rooms nor was I woken up to leave early. I will be staying there again.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月14日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

Elisa

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Affordable and easy access to freeway entrance
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月11日回覆
Thank you Elisa, we are glad you had a good stay with us and we hope to see you again soon! :)

10/10 有夠讚

Tammy

喜歡：員工素質、設施服務和住宿環境和硬體
Quiet and happy
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月14日回覆
Thank you for your feedback. We hope to see you again soon!

10/10 有夠讚

brian

喜歡：整潔度、員工素質和住宿環境和硬體
the staff at the front desk were a big help so again thanks
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月11日回覆
Thank you so much for your review and we are so happy to know we were one of your highlights during your stay!

10/10 有夠讚

Javier

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月11日回覆
Thank you so much Javier!