Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.
真實旅客
於 2022 年 12 月住了 2 晚
2/10 很糟糕
真實旅客
家庭旅遊
2022年12月6日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Actual picture of horizon
Hi,
I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number.
I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from hotels.com assistance i got a chance to let inside.
I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property.
Let this not happen to anyone again
Thanks
真實旅客
於 2022 年 11 月住了 1 晚
2/10 很糟糕
Matthew
2022年11月30日
Matthew
於 2022 年 11 月住了 2 晚
2/10 很糟糕
Christoffer
2022年11月29日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hemsk vistelse.
Ett hemskt hotell som bara har en bra sak och det är läget.
Allt annat är hemskt.
Mögligt badrum.
Iskallt i rummet pga fönster som knappt är stängda och värmen är avstängd.
Gick inte att få varmt vatten varken i duschen eller i handfatet.
Christoffer
於 2022 年 11 月住了 2 晚
8/10 不錯哦
Gary
2022年11月27日
Gary
於 2022 年 11 月住了 1 晚
4/10 不太好
Sandrine
團體旅遊
2022年11月24日
喜歡:員工素質
不喜歡:住宿環境和硬體
No value for money
Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!
Sandrine
於 2022 年 11 月住了 1 晚
6/10 一般般
Ashley
2022年11月22日
Ashley
於 2022 年 11 月住了 2 晚
2/10 很糟糕
Melanie
情侶出遊
2022年11月21日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.
Melanie
於 2022 年 11 月住了 2 晚
4/10 不太好
Elliot
2022年11月20日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Staff were really friendly but there are no staff in the property after 8pm.
Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am.
Room smelt of smoke and not very clean. Mold on the walls in the bathroom.
Comfortable mattress but awful pillows.
Awful WiFi.
Wouldn't stay here agaun