The staff do nothing, i ordered a meal to my room on Monday the tray & plates where still there Friday when i checked out
They don’t clean the towels, bedding
One day of soap one day of coffee they don’t replenish or clean
What is in there when you get there is it
Also no secure parking it’s open to anyone same with the front door anyone can go in at any time
Mark
於 2024 年 3 月住了 4 晚
6/10 一般般
melissa
家庭旅遊
2024年2月11日
We tried to ring the service desk multiple times but no answer, we didn’t have any toilet paper in our room. The website also states that they do breakfasts in the restaurant , for some reason they this was not an option when we stayed.
melissa
於 2024 年 2 月住了 1 晚
6/10 一般般
Alan
2024年1月24日
不喜歡:員工素質
Alan
於 2024 年 1 月住了 13 晚
2/10 很糟糕
Catherine
情侶出遊
2024年1月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was the worst we have visited. We arrived and the guy on reception looked like he would rather be anywhere else than there. We got the card for our room. Had to pay a $100 bond which i didn't begrudge until we got upto the room. The room was filthy. It looked like it hadn't been vacuumed in years, the front of the cupboards were filthy and also looked like they hadn't been cleaned in forever. The mattress was terribly saggy in the middle and one of the lamps on the bedside had a globe blown. We went down and asked to move to a different room and they moved us to a bigger room with a king size bed and the room was almost as dusty and dirty so we couldn't be bothered dealing with them again so we kept the key and just went home for the weekend and dropped the key back on the Sunday morning. We have a baby in the NICU at Monash clayton so the last thing we need is to get sick or take some sort of bug in there to her due to lack of cleanliness. The whole place is very tired and run down and dirty and needs a big overhaul. Wouldn't recommend staying here at all. Wotif should scrutinize their accommodations they allow to list on the site so people don't get misled like this.
All we wanted was a couple of nights away not too far from the hospital for a break from everything and it was the worst choice to pick here.
Catherine
於 2024 年 1 月住了 2 晚
6/10 一般般
adam
2024年1月18日
喜歡:整潔度和員工素質
adam
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Daniel
團體旅遊
2024年1月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it was good
Daniel
8/10 不錯哦
Anne
2024年1月2日
喜歡:整潔度和客房舒適度
Christmas Night
A comfortable and spacious room. The place is looking a bit tired but great value for the money. No complaints