The reception staff are very helpful. Unfortunately, the room cleaning was poorly done. The towels were old and yellow. We went during summer but the airconditioning wasn’t very bad.
Hotel Laonzena was an average hotel and I would give it 3 stars. Our check-in process wasn't very welcoming - we arrived at 1.45pm, just an hour before the official check-in time of 3pm. We asked if we could check in early but the front desk lady immediately dismissed our request and told us to come back at 3pm. She didn't even take the initiative to check her computer to see if a room was available. That left us with quite the unwelcoming experience. The room was a bit dated and tired looking, and small. The double bed also wasn't that comfortable. The bathroom was good though. The swimming pool was closed throughout our stay. They gave us a single coupon for breakfast which was very strange given there were two of us. The breakfast layout was very strange - there were about 7-8 round tables with 6 chairs each. Food was mainly Korean cuisine but the coffee was good. Unlike the check-in experience, the front desk staff during our check-out were very friendly and polite. They even stored our luggage for us in a secure location after we checked out, and even called us a taxi to the train station. They told us the ride was about 7 minutes and would cost around 7,000 Won, and it was very accurate.
Manish
於 2025 年 4 月住了 1 晚
4/10 不太好
Shim
家庭旅遊
2025 年 4 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
시설이 오래된 듯
Shim
於 2025 年 4 月住了 1 晚
6/10 一般般
joohyung
商務旅客
2025 年 4 月 9 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
joohyung
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Jiung
家庭旅遊
2025 年 3 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
청결합니다.
청결해서 좋아요.
치약,칫솔,면도기는 없어요.
욕조도 없어서 놀랐어요
Jiung
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Minhwan
2025 年 2 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
편안하고 조식도 좋았어요
Minhwan
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Siyeong
2025 年 2 月 21 日
Siyeong
於 2025 年 2 月住了 2 晚
2/10 很糟糕
CHONGRYOUL
2025 年 1 月 29 日
CHONGRYOUL
於 2025 年 1 月住了 1 晚
6/10 一般般
minyoung
家庭旅遊
2025 年 1 月 29 日
不喜歡:客房舒適度
minyoung
於 2025 年 1 月住了 2 晚
10/10 有夠讚
SUK UN
商務旅客
2025 年 1 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
SUK UN
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Jeong uk
2025 年 1 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jeong uk
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Jongkook
2024 年 12 月 1 日
Jongkook
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Ju-Young
2024 年 10 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Ju-Young
於 2024 年 10 月住了 2 晚
10/10 有夠讚
hyemin
2024 年 9 月 11 日
hyemin
於 2024 年 9 月住了 1 晚
10/10 有夠讚
KUNIHIKO
2024 年 8 月 27 日
KUNIHIKO
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Jongkook
2024 年 8 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jongkook
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Joong Il
商務旅客
2024 年 8 月 15 日
Joong Il
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Jongkook
2024 年 8 月 6 日
Jongkook
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Myungja
家庭旅遊
2024 年 7 月 26 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Myungja
於 2024 年 7 月住了 1 晚
10/10 有夠讚
BOYEON,BURBANK
2024 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I used this hotel with my co-worker. It is good location for our business. We enjoyed breakfast. It was valuable and delicious.