Dear Guest,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
WAI SI
2020年11月16日
WAI SI
於 2020 年 11 月住了 1 晚
Suzanne C. 於 2020年11月27日回覆
Dear WAI SI,
Thank you so much for taking time to share your experience with us!
We look forward to seeing you again soon!
10/10 有夠讚
SOK LAN
家庭旅遊
2020年8月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
員工服務都很好,唯獨辦理入住的同事少
員工服務都很好,唯獨辦理入住的同事少
SOK LAN
於 2020 年 8 月住了 1 晚
8/10 不錯哦
si man
2020年8月16日
si man
於 2020 年 8 月住了 1 晚
Suzanne C. 於 2020年9月1日回覆
Dear si man,
Thank you so much for taking time to share your experience with us!
We hope to see you again soon!
8/10 不錯哦
Weng Chi Alexandra Isabel
家庭旅遊
2020年8月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Weng Chi Alexandra Isabel
於 2020 年 8 月住了 1 晚
Suzanne C. 於 2020年8月19日回覆
Dear Weng Chi Alexandra Isabel,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
真實旅客
2020年7月5日
真實旅客
於 2020 年 7 月住了 1 晚
Suzanne C. 於 2020年7月7日回覆
Dear Guest,
Thank you so much for taking time to share your experience with us!
We look forward to seeing you again soon!
8/10 不錯哦
Arlindo Vicente Sou
2020年3月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Arlindo Vicente Sou
於 2020 年 3 月住了 1 晚
Suzanne C. 於 2020年3月19日回覆
Dear Arlindo Vicente,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel soon!
Very comfortable place to stay with friendly staff. Truly enjoy there.
RL
於 2020 年 1 月住了 1 晚
Suzanne C. 於 2020年2月1日回覆
Dear RL,
Thank you very much for taking time to share your experience with us!
We are very delighted to read that you had an enjoyable stay and you are very satisfied with our room condition as well as the service provided by our "friendly" team members!
We look so much forward to welcoming you back to our hotel in the near future!
Dear Guest,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
Hsienkai
商務旅客
2020年1月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hsienkai
於 2020 年 1 月住了 2 晚
Suzanne C. 於 2020年2月1日回覆
Dear Hsienkai,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
Dear MEI,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
真實旅客
2020年1月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 1 月住了 1 晚
Suzanne C. 於 2020年1月22日回覆
Dear Guest,
Thank you so much for taking time to share your experience with us!
We look forward to seeing you again soon!
Dear ching,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
真實旅客
2020年1月19日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 1 晚
Suzanne C. 於 2020年1月20日回覆
Dear Guest,
Thank you so much for taking time to share your experience with us!
We look forward to seeing you again soon!
8/10 不錯哦
Lee-Chen
2020年1月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lee-Chen
於 2020 年 1 月住了 1 晚
Suzanne C. 於 2020年1月24日回覆
Dear Lee-Chen,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
Jackson
團體旅遊
2020年1月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jackson
於 2020 年 1 月住了 1 晚
Suzanne C. 於 2020年1月24日回覆
Dear Jackson,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
Dear May Ching,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
Ho Yik
商務旅客
2020年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ho Yik
於 2020 年 1 月住了 2 晚
Suzanne C. 於 2020年1月24日回覆
Dear Ho Yik,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
BO-RUEI
2020年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
BO-RUEI
於 2019 年 12 月住了 3 晚
Suzanne C. 於 2020年1月24日回覆
Dear BO-RUEI,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
Nai Hang
2020年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nai Hang
於 2019 年 12 月住了 2 晚
Suzanne C. 於 2020年1月24日回覆
Dear Nai Hang,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
Chiu Fan
家庭旅遊
2019年12月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chiu Fan
於 2019 年 12 月住了 2 晚
Suzanne C. 於 2020年1月24日回覆
Dear Chiu Fan,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
Dear XIAO,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
8/10 不錯哦
SAU FONG
家庭旅遊
2019年12月26日
喜歡:整潔度和員工素質
SAU FONG
於 2019 年 12 月住了 2 晚
Suzanne C. 於 2020年1月23日回覆
Dear SAU FONG,
Thank you so much for taking time to share your experience with us!
We look forward to seeing you again soon!
Dear Guest,
Thank you so much for taking time to share your experience with us!
We look forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
YAN
商務旅客, 團體旅遊
2019年12月22日
喜歡:員工素質和住宿環境和硬體
餐飲街店家數比兩年前變少了、很可惜
YAN
於 2019 年 12 月住了 3 晚
Suzanne C. 於 2019年12月26日回覆
YAN 您好!
非常感謝您抽空與我們分享您的住宿體驗!
對於您所提出的回饋, 我們會與管理層分享以作進一步的考量或改善。
希望於不久將來, 能再次為您提供更好的服務!
10/10 有夠讚
真實旅客
2019年12月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 2 晚
Suzanne C. 於 2019年12月26日回覆
Dear Guest,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
10/10 有夠讚
CHING HU
團體旅遊
2019年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHING HU
於 2019 年 12 月住了 3 晚
Suzanne C. 於 2019年12月19日回覆
Dear CHING HU,
Thank you very much for taking time to share your experience with us!
We look so much forward to welcoming you back to our hotel in the near future!
This is actually the former Hard Rock hotel. I don’t like the toilet and bath room separately designed while the facilities and all the things are quite old with unreasonable price. I was misled this count down hotel is a grand new one instead.
真實旅客
於 2019 年 12 月住了 2 晚
Suzanne C. 於 2019年12月16日回覆
Dear Guest,
Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations.
It is definitely discouraging to know that your experience was not pleasant as we were unable to meet the basic requirement of service. Please accept my apologies that we were not able to deliver the experience you were hoping for.
We make sure your comments will be shared to the management and through that we will strive to improve what we are lack of. We hope to have your return and we ensure you to give you a different experience.