My room is opposite to Macdonald. Their air condition device is just under my room. So it is noisy. The sink in the bath room is not cleansed. The bed and pillows are too soft.
Nice hotel, good location for shops, bars, restaurants. Rooms are a little dated.
It's a good value place and I will recommend to others. I will also return next time if I come to Southampton again. Convenient location, rent of good value
Nice & comfortable stay. Check in & check out was simple and quick.
The lighting system in the room is very confusing to use. Light switches are not labeled and there are no written instructions in the room. Suggested to the front desk when checking out that they include this information in the room. Hotel is lovely - very comfortable bed.
It took us more than 30 minutes to complete the check-in which was unacceptable. Staff in general are NOT friendly and helpful. The hotel is rather old and in need of refurbishment. The hotel is near the City Cruise Terminal but if your ship docked in the Queen's Pier at the other end of the shore, ...
Not a bad choice for a B & B. They are very strict on the check-in time. If you arrive earlier than 2, you have no alternative but to wait till 2 when they will open for check in. Otherwise, nothing special, acceptable, no surprise either.
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