室內游泳池和室外游泳池

芝加哥歐海爾萬豪飯店的評分

3.5 out of 5
芝加哥歐海爾萬豪飯店
8535 West Higgins Road, Chicago, IL

評論

8.2

非常好

10 分,有夠讚;1011 則評論中有 514 則" "
8 分,不錯哦;1011 則評論中有 235 則" "
6 分,一般般;1011 則評論中有 118 則" "
4 分,不太好;1011 則評論中有 63 則" "
2 分,很糟糕;1011 則評論中有 81 則" "

8.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

YICHUAN

於 2023 年 7 月住了 1 晚
Joseph Richko 於 2023年8月11日回覆
Dear Yichuan, Thank you very much for taking the time to leave a positive review from your recent stay here with us at the Marriott Chicago O'Hare. Positive feedback like this is what we strive for every day. It really goes a long way and it is much appreciated. We hope to see you again in the future. Kind regards,

10/10 有夠讚

Eric

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s very good for the room services.
於 2023 年 6 月住了 3 晚
Shawn Parekh 於 2023年6月9日回覆
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Ming

喜歡:整潔度、住宿環境和硬體和客房舒適度
住宿还行,有点贵,来的时候班车没等到
住宿挺贵的,早餐收费,离公司近,来的晚上等了两个小时没等到班车,冷得要死,打车到酒店投诉后赔了打车费。早餐就几样,天天一样,可以让他们热牛奶,多次芦笋和水果,只有这些是素的。晚餐的牛肋排不错,分量有点大。房间里有咖啡壶,可以烧热水,瓶装水在前台右手边后面的小卖部,水免费。每半个小时有班车去机场,回去的时候坐车去,15分钟到机场。周边可以去downtown, blueline, 售票机只接受信用卡,单程票3快,一日票10块,大概40分钟到,可以去市里转转
於 2019 年 3 月住了 7 晚

10/10 有夠讚

ZIH JYUN

喜歡:整潔度、員工素質和客房舒適度
Service
Good front desk service for check-in and speed check-out as well the transportion service for airport
於 2018 年 11 月住了 4 晚

10/10 有夠讚

Alejandro

喜歡:整潔度、員工素質和住宿環境和硬體
Clean and everyone was friendly
於 2024 年 3 月住了 1 晚
Greta Mara 於 2024年3月26日回覆
Thank you for staying with us!

10/10 有夠讚

Aubrey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the airport. Nicely sized room. Coffee in room. Good bar/restaurant. Robert at the desk was quite pleasant and helpful.
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月24日回覆
Hello, good afternoon!Thank you for posting a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future. Kind regards,

10/10 有夠讚

manuel

不喜歡:員工素質
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月23日回覆
Dear valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you in the near future.Kind regard,

10/10 有夠讚

Kayla

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean hotel! Great for early mornings at O’Hare
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月19日回覆
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Khalil

喜歡:整潔度、員工素質和住宿環境和硬體
Great stay! Great customer service!
於 2024 年 3 月住了 3 晚
Brenda 於 2024年3月19日回覆
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you again in the near future. Kind regards,

2/10 很糟糕

Jonathon

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Way over priced for the quality of the room. The pool was freezing cold we couldn’t take our kids swimming because of it and they charged us $75 more when we checked in.
於 2024 年 3 月住了 1 晚
Philip 於 2024年3月19日回覆
Good morning JonathonThank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Philip TugbangOperations ManagerChicago Marriott O'Harephilip.tugbang@columbiasussex.com773.693.4444

8/10 不錯哦

Josh

喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel. Bar and restaurant area neatly designed. Room was good overall. Shower temperature gauge was backwards but staff was very responsive to this.
於 2024 年 3 月住了 1 晚
Greta Mara 於 2024年3月17日回覆
Thank you for staying with us!

10/10 有夠讚

Roman

喜歡:整潔度、設施服務和住宿環境和硬體
There's a woman there with curly hair and glasses with a horrible personality but other than that this place is amazing
於 2024 年 2 月住了 2 晚
Brenda 於 2024年3月6日回覆
Hello, good afternoon!Thank you for taking the time to post your review on recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future so we can make it right for you.

6/10 一般般

Theresa

商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
It’s 2024 and no where can you find a USB port in the hotel. Not sure why they haven’t updated their lamps or alarm clocks. It’s a simple fix.
於 2024 年 2 月住了 1 晚
Greta M. 於 2024年2月29日回覆
Thank you for your feedback. We will be addressing your concerns.

10/10 有夠讚

Rachel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Appreciate the regular airport shuttle service. Hotel is clean and comfortable.
於 2024 年 2 月住了 1 晚
Brenda 於 2024年2月25日回覆
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Paris

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very nice and welcoming. Very clean property.
於 2024 年 2 月住了 1 晚
Brenda 於 2024年2月18日回覆
Dear Valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind regards,

8/10 不錯哦

Nancy

商務旅客
喜歡:員工素質
This is a typical airport hotel. It’s busy and the furniture is beat up. It’s okay for a night if you have an early flight because they have an airport shuttle that runs on the half hour.
於 2024 年 2 月住了 1 晚
Brenda 於 2024年2月12日回覆
Dear valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Liliana

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brenda 於 2024年2月12日回覆
Dear valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Rachel

於 2024 年 2 月住了 1 晚
Greta Mara 於 2024年3月21日回覆
Thank you for staying with us!

6/10 一般般

Braxton

商務旅客, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
Place was nice people were nice. My bed covers had a couple small blood stains on it which was pretty gross. Breakfast buffet was 30$ and I found hair in my potatoes. Place is nice but should watch what there servicing to people
於 2024 年 1 月住了 1 晚
Robert 於 2024年1月29日回覆
Hello We are sorry to hear that about your arrival experience with us. I will share this with our leadership team, Thank you for sharing this feedback and if there is anything that I can do please feel free to contact me here at the hotel at 773-693-4444ThanksRobert Davis/Operations manager Chicago Marriott O'hare

10/10 有夠讚

Erin

於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年3月21日回覆
Thank you for staying with us!

10/10 有夠讚

Sabrina

喜歡:整潔度
於 2024 年 1 月住了 1 晚
Robert 於 2024年1月22日回覆
Hello thank you for staying with us and sharing your review with us. We look forward to your next visit with us. Have a great day.ThanksRobert

10/10 有夠讚

proceso

喜歡:整潔度和住宿環境和硬體
overall, a very good and comfortable stay during a canceled flight. very friendly staff. my only complaint (very minor) is that the restaurant dinner menu was surprisingly limited in options.
於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月18日回覆
Thank you for your feedback.

10/10 有夠讚

Giuseppe

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月17日回覆
Thank you for staying with us!

10/10 有夠讚

tracy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was great and service was great. We booked a poolside room and payed for a poolside room and got an interstate view room. The room was super quiet.
於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月15日回覆
Thank you for your feedback.

10/10 有夠讚

Klaudia

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月15日回覆
Thank you for staying with us

6/10 一般般

Ashley

於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年2月2日回覆
Thank you for staying with us!

10/10 有夠讚

Adam

於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年2月2日回覆
Thank you for staying with us!

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Greta Mara 於 2024年1月8日回覆
Thank you for staying with us!

10/10 有夠讚

Diamond

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Greta Mara 於 2024年1月8日回覆
Thank you for staying us!

4/10 不太好

Mariana

於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月8日回覆
Thank you for your feedback. We will be addressing the issues.

10/10 有夠讚

Ronald

於 2024 年 1 月住了 1 晚
Greta Mara 於 2024年1月8日回覆
Thank you for staying with us!

10/10 有夠讚

LISE

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This facility was perfect! The food was unbelievable and we wanted to take the chef home with us! The shuttle service was convienient and the staff and wait staff were friendly, helpful and professional!
於 2023 年 12 月住了 1 晚
Brenda 於 2024年1月7日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Ikra

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Brenda 於 2024年1月7日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

6/10 一般般

Elijah

於 2023 年 12 月住了 1 晚
Brenda 於 2024年1月7日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you again in the near future.Kind regards,

10/10 有夠讚

Oscar

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Brenda 於 2023年12月30日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and hope to see you again in the near future.Kind regards,

10/10 有夠讚

Jorge

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A placce i will rwxomwnd to anyone
於 2023 年 12 月住了 1 晚
Robert 於 2023年12月27日回覆
Hello Jorge, We really appreciate your loyalty and that you took the time to respond with such kind words. We look forward to your next visit with us here. please recommend anyone you would like to. Have a great holiday season.ThanksRobert Davis/Operations Manager

10/10 有夠讚

Makoto

於 2023 年 12 月住了 2 晚
Greta Mara 於 2024年1月15日回覆
Thank you for staying with us!

10/10 有夠讚

moises

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente todo muy limpio y buen personal
於 2023 年 12 月住了 2 晚
Robert 於 2023年12月25日回覆
Hello, and Thanks for the very kind words regarding your recent stay with us. We look forward to your next visit with us here at the Chicago Marriott O'HareRobert

10/10 有夠讚

Steve

情侶出遊
喜歡:設施服務
Clean and what we expected and very prompt with checkin
Greta Mara 於 2024年2月8日回覆
Thank you for your feedback!

10/10 有夠讚

Abigail

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Robert Davis 於 2023年12月22日回覆
Thank you for staying with us and your kind words. We look forward to your next visit with us.ThanksRobert

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Brenda 於 2023年12月18日回覆
Dear Valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and hope to see you again in the near future.King regards,

10/10 有夠讚

Manuel

喜歡:整潔度
於 2023 年 12 月住了 1 晚
Brenda 於 2023年12月14日回覆
Dera Valued guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business, and we hope to see you in the near future.Kind regards,

8/10 不錯哦

Erin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 12 月住了 1 晚
Brenda 於 2023年12月10日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and hope we see you again in the near future.Kind regards,

10/10 有夠讚

Randy

喜歡:整潔度、員工素質和住宿環境和硬體
My name is Gloria…not sure why you have Randy registered. Please change to Gloria Wiltrakis. Thank you
於 2023 年 12 月住了 1 晚
Brenda 於 2023年12月10日回覆
Dear Valued Guest,Thank you for taking the time to post your review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business and hope we see you again in the near future.Kind regards,

6/10 一般般

Daniel

團體旅遊
喜歡:客房舒適度
不喜歡:住宿環境和硬體
Good enough, but not worth over $900
My stay with my friend was good enough for our time there spent with our friends at MFF. I will say however that the condition of the room was a bit disappointing. For starters, though the bathroom was relatively clean, there was a very noticeable amount of rust on some of the lights and towel racks as well as a heavy layer of dust on the toilet and bathtub. Whenever I would turn on the light you can see dust particles flying around all over just from breathing. When we would stay over to charge our phones overnight the plugs at the base of the lamp between the beds were EXTREMELY worn out, so much that the plug caused sparks so we had to pay close attention to avoid causing any fires. The TV as well was virtually unusable for Netflix and Youtube having spent about half an hour to attempt to sign in unfortunately that never happened. (I should mention my friend's account may still be linked to that tv since we couldn't get to the point to where he could sign out) I would recommend this hotel again but not for the price of what we paid for the room. $947 for four days with rust, dust, sketchy plugs, and a barely functioning television I would argue would be more fair to ~$650 to $750 for a low end room like S117.
於 2023 年 11 月住了 4 晚
Brenda 於 2023年12月8日回覆
Dear Valued guest,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. We appreciate your business. We apologize for the inconvenience, and we hope you give us another chance.Kind regards,

2/10 很糟糕

LISA

不喜歡:員工素質
於 2023 年 11 月住了 1 晚
Greta Mara 於 2023年12月5日回覆
Thank you for staying with us!

6/10 一般般

SEOHYUN

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Greta Mara 於 2023年12月5日回覆
Thank you for staying with us!

10/10 有夠讚

Ann

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy shuttle from O’Hare airport. Clean. Staff great!
於 2023 年 11 月住了 1 晚
Greta Mara 於 2023年11月30日回覆
Thank you for your feedback.

10/10 有夠讚

JoHanna Lynn

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front Desk was very nice. Room was nice and clean.
於 2023 年 11 月住了 1 晚
Greta Mara 於 2023年11月29日回覆
Thank you for your feedback!