外觀

卡爾斯巴德萬豪唐普雷斯套房飯店的評分

2.5 out of 5

評論

9.0

太棒了

10 分,有夠讚;218 則評論中有 151 則" "
8 分,不錯哦;218 則評論中有 44 則" "
6 分,一般般;218 則評論中有 7 則" "
4 分,不太好;218 則評論中有 8 則" "
2 分,很糟糕;218 則評論中有 8 則" "

9.2/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Todd

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and new friendly staff
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Marlene

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very CLEAN, well cared for property with professional, courteous and helpful staff. After traveling and staying in disappointing hotels for a week this one was just what we needed. We will stay again when in town. Great job to the managing staff !
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Christine

團體旅遊
喜歡:員工素質和住宿環境和硬體
Heating system moved to extremes and didn’t stay at set point
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Laura

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Sandra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location and convivence to both Carlsbad Caverns and Guadalupe Mountains Nation Park. The room itself was a great size with a full kitchenette. Refrigerator, dishwasher, microwave, 12 cup coffee maker, and 2-burner top made it very easy to have meals in our room after long days of hiking. Bathroom was a great size, closet had great shelving and storage.
於 2023 年 11 月住了 3 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

sheila

喜歡:員工素質
Breakfast was good however they need more staff to assist. She wRoom was ok, however not fully cleaned and
於 2023 年 11 月住了 2 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

Antonio

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Habitación de muy buen gusto, con lo necesario y limpio.
於 2023 年 10 月住了 1 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

Sabra

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

Christie

於 2023 年 10 月住了 1 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious and updated!
Our room was big and very nice. We loved the table, chair& kitchen. We loved having the gym open 24 hours. The breakfast offered many choices.
於 2023 年 10 月住了 1 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

Paula

於 2023 年 10 月住了 1 晚
Management 於 2023年12月3日回覆
Thank you so much for your feedback regarding your stay with us. We hope to serve you again whenever travel bring you back to the area.

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyable stay and to everything.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Katie

情侶出遊
Amazing customer service! We were greeted by the assistant GM when we checked in. He told us everything that was going on in the area. He was so welcoming and friendly. The room was clean and comfortable. The air worked perfect. We had no issues. Definitely will stay again if we are in this area
於 2023 年 9 月住了 2 晚

8/10 不錯哦

YASMIN,Richmond

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
The room I requested with a king bed was not available, and the room was a little worn down.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Christopher

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

4/10 不太好

Kristi

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
NOT HOT TUB as advertised!!!
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Bronwen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Carlsbad weekend trip
The hotel was nice, clean comfortable rooms. Shower was great. Beds and pillows were comfy. The breakfast was delicious and good variety of choices. The dining area was well kept and the patio was nice and inviting. This was a nice stay and I will definitely come back! The staff was friendly and helpful and accommodating.
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Gilbert

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Shirley

We enjoyed our stay. The children and grandchildren enjoyed the pool and breakfast bar.
於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年7月26日回覆
Thank you so much for choosing to stay with us, we hope to see you again whenever travel gets you back to the area.

8/10 不錯哦

Micheal

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Hotel Management 於 2023年7月26日回覆
Thanks for choosing to stay with us, we hope to serve you again whenever travel brings you back to Carlsbad.

10/10 有夠讚

Cynthia,Bossier City

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Hotel Management 於 2023年7月26日回覆
Thanks you so much for your feedback regarding your stay. We hope to see you again whenever travel brings you back to the area.

10/10 有夠讚

Nick

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月26日回覆
Thanks once again for choosing to stay with us. We look forward to seeing you again whenever travel brings you back to Carlsbad.

10/10 有夠讚

Imelda

於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月26日回覆
Thank you so much for your feedback,We hope to serve you again whenever travel brings you to the area.

10/10 有夠讚

Kristin

於 2023 年 6 月住了 1 晚
Hotel Management 於 2023年7月26日回覆
Thank you so much for your feedback regarding your stay with us. We hope to see you again whenever travel brings you back to the area.

10/10 有夠讚

CYNTHIA

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nicely maintained. Friendly staff.
於 2023 年 5 月住了 2 晚
Towneplace Suites 於 2023年5月17日回覆
Thank you so much for your feedback regarding your stay with us. We hope to see you whenever travel brings you back to the area,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Deborah

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff we all very friendly and helpful!
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Margaret

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious room and vathroom, breakfast was wonderful, quiet (the way our room was positioned, the bed was farthest from door and shielded by the kitchenette and bathroom. The noise buffer was great). We would easily stay here again.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Star

於 2023 年 3 月住了 1 晚

4/10 不太好

Margaret

情侶出遊
喜歡:整潔度和員工素質
The property is great but the beds are absolutely AWFUL! We ended up leaving after one night because the bed was so uncomfortable. It was hard and lumpy and literally did not sleep more then a couple of hours. Unfortunately, because we booked through Expedia getting a refund on the 2nd night is doubtful. The facility and grounds are fantastic. The room itself was very spacious and comfortable. The breakfast was also very good. Too bad the beds were so miserable.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Katja

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚

10/10 有夠讚

?

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Kathryn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious and clean
Spacious and clean and very friendly staff
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Margo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
New and clean rooms.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Ricky

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and well maintained
於 2023 年 2 月住了 1 晚
J 於 2023年2月12日回覆
Ricky,We appreciate your feedback. We hope to serve your again in the future.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I truly thank the cleaning crew they always worked hard and thoroughly
於 2023 年 1 月住了 4 晚
J 於 2023年2月12日回覆
Anonymous,Thank you for your kind words to our cleaning staff. I will ensure to pass along your message. We look forward to serving you in the future.

10/10 有夠讚

Andrea

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So happy we are here. I'll be looking for the Bonvoy Marriott in other towns/cities we frequent.
於 2023 年 1 月住了 1 晚
J 於 2023年2月12日回覆
Andrea,Thank you for staying with us during your travels to Carlsbad. We are glad we were able to make your stay enjoyable. We hope you enjoy the other brands Marriott has to offer in other towns/cities.

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is probably the most upscale place to stay in Carlsbad and the staff is very gracious and tries very hard to please.
J 於 2023年2月12日回覆
David,Thank you for your feedback and kind words. We strive to offer the best possible service to all of our guests. We are glad to hear we were able to meet your expectations during your travels to Carlsbad. We look forward to serving you in the future.

10/10 有夠讚

Jeffrey

10/10 有夠讚

Judy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm and Welcoming
It was all perfect…a wonderful welcome and a room and hotel that had everything we needed for our stay. All hotel employees were very friendly and helpful!
於 2022 年 10 月住了 3 晚
Jaclyn A. 於 2022年10月20日回覆
Thank You Judy for taking the time out to rate your stay with us here at TPS in Carlsbad NM! We are so happy to see that You enjoyed your stay and hope that you had a great time on your trip the rest of the way home. If ever in our neck of the desert, know there is a room here for You!

10/10 有夠讚

Joyce

於 2022 年 9 月住了 1 晚
Jaclyn A. 於 2022年9月27日回覆
Thank you so much for your feed back regarding your stay with us. We hope to serve you in future whenever travel brings you to Carlsbad.

10/10 有夠讚

Michele

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel manager went to a store himself to buy my 90-year-old mother a non-slip bath mat for the bathtub. The hotel staff was knowledgeable of the area and suggested restaurants and activities. A hot tub was pictured in promotional materials provided by Marriott on the Expedia website, however, there is no hot tub. Marriott ought to remove that hot tub photo. The breakfasts were good, and a variety of main course selections were provided every day of our stay. The rooms are spacious, with plenty of walking room between beds, walls, doors and counters. The kitchen had a good-sized refrigerator, not a mini-fridge, a sink and stove, and was stocked with basic cooking utensils. All-in-all, the Town place Suites in Carlsbad, New Mexico, is a great place to call home base as you see the local sites. My sister, mom, and I had a great time in the area.
於 2022 年 9 月住了 2 晚
Jaclyn A. 於 2022年9月18日回覆
Thank you so much for your comments regarding your stay with us. I hope you all made it safe back home and looking forward to serve you in future whenever travel brings you to Carlsbad.Thanks once again.

6/10 一般般

Barbara

不喜歡:設施服務
We thought the breakfast was lacking. For example, there were no muffins, cinnamon rolls, fresh fruit, scrambled eggs, fresh fruit, etc. Also, there were no ice machines on each floor.
於 2022 年 9 月住了 1 晚
Jaclyn A. 於 2022年9月11日回覆
We are sorry that our breakfast was not your best way to start off your day while staying with us. The breakfast does have two types of muffins and scrambled eggs on certain days and on others, bagels and scones and hard boiled eggs or type of quiches or egg with sausage biscuits or croissants. As for the fruit, there is always fresh bananas and red apples. We do not have cinnamon rolls, we have sliced bread and cheese biscuits instead. I will get with the breakfast department to see what went wrong during your stay to correct the lack of items. To help eliminate the noise for our guests, we only have the ice machine on the first floor, we do apologize for the inconvenience. We hope you enjoyed the rest of your trip and had a safe drive back home.

10/10 有夠讚

DAMIAN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a very nice hotel. The room was very clean and modern. The complimentary breakfast in the morning was very good. My only complaint was that the pillows flattened out too much when you lay on them.
於 2022 年 9 月住了 2 晚
Jaclyn A. 於 2022年9月6日回覆
We are glad to see that you enjoyed your stay with us while in town! I do apologize that the pillows flattened out too much for you. We do have two types of pillows and one of each kind should be in the room, so I will get with that department for future stays. The foam pillows are the more sturdy and the feather ones are more flexible. If you ask for feather free rooms on your stays the hotels will put in extra foam as replacements. We hope you had a great trip and a safe drive back home!

8/10 不錯哦

Amanda Rose

喜歡:整潔度、員工素質和住宿環境和硬體
於 2022 年 7 月住了 3 晚

10/10 有夠讚

linda

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean,
於 2022 年 7 月住了 2 晚
Jaclyn A. 於 2022年7月23日回覆
Thank You for taking the time out to rate your stay. We hope you had a safe trip back home!

8/10 不錯哦

Sean

家庭旅遊
喜歡:整潔度、員工素質和設施服務
We had a 2 bedroom suite, which was absolutely amazing. The room was nicer than some apartments I've lived in. Each bedroom had a big king bed, its own AC unit with wall mounted thermostat, tv, and each bedroom had its own bathroom. That was a really nice bonus. The living room was spacious and comfortable. The kitchenette was small but functional. All in all, I really liked our rooms and this hotel. The only negatives were the traffic noise at all hours, especially of motor cycles, and it is a bit further from Carlsbad Caverns than some other hotels I saw driving back and forth.
於 2022 年 6 月住了 2 晚
Jaclyn A. 於 2022年7月4日回覆
Thank You for taking the time out to rate your stay. We are happy to see that you enjoyed your room. Sorry that the traffic was loud enough to hear through the windows. Our location is in the middle of town so it does add on about 5 minutes when compared to the ones on the outskirts of town, but we do like how close we are to the restaurants in town! We hope you had a fun time and a safe trip back home.

8/10 不錯哦

Catherine

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 2 晚
Jaclyn A. 於 2022年6月16日回覆
Thank You for taking the time out to rate your stay here with us at TPS Marriott in Carlsbad NM. We hope you had a fun and safe trip back home!

8/10 不錯哦

jesse

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
No problems kinda expensive though
於 2022 年 6 月住了 1 晚
Jaclyn A. 於 2022年6月14日回覆
Thank You for rating your stay. We are glad you enjoyed your time with us. Being an Extended Stay Hotel, our rooms offer more amenities as we try to be comparable to our competitor's rates as well. We hope you had fun visiting and had a safe trip back home!

10/10 有夠讚

Katrina,Fort Collins

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和設施服務
This place is great! The staff was very friendly and helpful. Very clean. Breakfast was very good, especially the homemade salsa. Location is by a park, so it was very pretty for the desert. Only thing to know-it’s pet friendly but they charge up to $100 non refundable fee.
於 2022 年 6 月住了 1 晚
Jaclyn A. 於 2022年6月11日回覆
Thank You for your review on your stay with us. We are glad that you enjoyed your time while here as well as our local salsa! We are pleased to offer a place for furbabies to stay while also on vacation. The one time pet cleaning fee is for the product that housekeeping uses after departures just incase the next guest has allergies. We hope that your furkid also enjoy its time here as well and that you all have a safe trip back home.