3 座室外游泳池,開放時間為 8:00 至 21:00,提供泳池遮陽傘和日光浴躺椅

阿奇博爾德飯店的評分

4 out of 5
阿奇博爾德飯店
Playa Cocles, Puerto Viejo, Cahuita, Limón

評論

8.8

有夠讚

10 分,有夠讚;637 則評論中有 365 則" "
8 分,不錯哦;637 則評論中有 184 則" "
6 分,一般般;637 則評論中有 54 則" "
4 分,不太好;637 則評論中有 21 則" "
2 分,很糟糕;637 則評論中有 13 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Krysthal

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great beach club
於 2024 年 3 月住了 6 晚
Raymundo 於 2024年3月27日回覆
Dear Krysthal,We are delighted that you enjoyed our beach club during your stay at Le Cameleon Boutique Hotel. Providing a great beach club experience is our priority, and we are thrilled you had a positive experience. Your kind words motivate us to continue delivering exceptional service and creating memorable moments for our guests. We look forward to welcoming you back for another fantastic beach club experience!Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

Maria

家庭旅遊, 親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
I loved the pools, the facilities and the staff. Maintenance and cleaning could be improved, especially at the restaurant. Adding fans could help with the heat and the flies.
於 2024 年 3 月住了 4 晚
Raymundo 於 2024年3月24日回覆
Dear Maria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our pools, facilities, and the service provided by our staff. Your kind words are truly appreciated.We noted your comments regarding maintenance and cleaning, particularly in the restaurant area. Rest assured, we are actively working on improving these aspects to enhance the overall experience for our guests. Your suggestion about adding fans to combat the heat and flies in the restaurant is valuable. We appreciate your constructive feedback, as it helps us strive for excellence in all areas of our hotel. We hope to welcome you back soon for another enjoyable stay.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

Kryssia

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Overall is a great hotel that needs some renovations… bathroom faucets and wood decks
於 2024 年 3 月住了 3 晚
Raymundo 於 2024年3月24日回覆
Dear Kryssia,Thank you for your feedback and for choosing Le Cameleon Boutique Hotel for your stay. We appreciate your positive comments about our hotel. Your feedback regarding renovations in the bathroom faucets and wood decks is valuable to us. Rest assured, we take all guest feedback seriously and are constantly working to improve our facilities. We will address the issues you mentioned to ensure a more comfortable and enjoyable experience for all our guests. We hope to welcome you back in the future to showcase the improvements we have made based on your feedback. Thank you once again for sharing your thoughts with us.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Jose f

情侶出遊
喜歡:整潔度和住宿環境和硬體
I really like everything the view the forest the room was nice and clean the restaurant , it good I like the buffet you feel welcome when you come in first 3 days after they ignore you I ordered something never bring I weigh for 30 minutes and I left that the only issue I have the restaurant service but I’ll come back and highly recommended 😊
於 2024 年 3 月住了 6 晚
Raymundo 於 2024年3月22日回覆
Dear Jose,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the stunning forest view, your room's cleanliness, and our restaurant's welcoming atmosphere. Your kind words about our buffet and the warm reception are appreciated.We sincerely apologize for the lapse in service you experienced during your visit. It is disappointing to hear that there was a delay in serving you. Please rest assured that we have addressed this issue with our restaurant team to ensure such oversights do not recur in the future.We are grateful for your understanding and willingness to give us another chance. Your recommendation means a lot to us, and we look forward to welcoming you back with improved service and an even more enjoyable experience.Thank you once again for choosing Le Cameleon Boutique Hotel. We appreciate your feedback, as it helps us strive for excellence in all aspects of our guest experience.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Linda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Le Chameleon is a real gem. This hotel had everything a traveler could want. Cleanliness, quiet, good food and a short walk to the beach all wrapped up in the most beautiful tropical setting. Bravo!
於 2024 年 2 月住了 2 晚
Raymundo 於 2024年3月22日回覆
Dear Linda,Thank you for your glowing review of Le Cameleon Boutique Hotel. We are thrilled to hear that you found our hotel a true gem and that we could provide you with everything you desired as our guest.It brings us immense joy to know that you appreciated the cleanliness, tranquility, delicious food, and convenient proximity to the beach during your stay. Our team takes great pride in creating a beautiful tropical setting for our guests to enjoy, and we are delighted that you found it so captivating.Your kind words and recognition of our efforts mean a lot to us. We are grateful for your feedback and are encouraged by your positive experience at our hotel.Thank you for choosing Le Cameleon Boutique Hotel, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

Ana

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La atención del personal es excelente.
於 2024 年 3 月住了 3 晚
Raymundo 於 2024年3月17日回覆
Estimada Ana,Gracias por compartir su experiencia positiva con nosotros. Estamos encantados de que haya encontrado a nuestro personal muy amable y servicial durante su estadía en el hotel Le Cameleon Boutique.Brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes es el centro de lo que hacemos. Nuestro equipo se enorgullece de garantizar que cada huésped se sienta bienvenido y cuidado durante todo su tiempo con nosotros. Sus amables palabras se compartirán con los miembros de nuestro personal para reconocer su dedicación a la entrega de una hospitalidad sobresaliente.Esperamos darle la bienvenida al Hotel Le Cameleon Boutique en el futuro y continuar superando sus expectativas.Un cordial saludo,Raymundo RojasGerente de Operaciones

8/10 不錯哦

Demitrios,Surrey

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to the beaches
於 2024 年 3 月住了 5 晚
Raymundo 於 2024年3月13日回覆
Dear Demitrios,Thank you for taking the time to share your thoughts about your recent stay at Le Cameleon Boutique Hotel. We are delighted to hear that you found our proximity to the beaches to be a highlight of your visit.At Le Cameleon Boutique Hotel, we strive to provide our guests with an unforgettable experience, and we are thrilled to know that we were able to meet and exceed your expectations in this regard. Our location is one of the many factors that make our hotel a unique and special place to stay, and we are glad that you were able to take advantage of it during your visit.We hope that you enjoyed your time at our hotel and that you will consider staying with us again in the future. If there is anything else we can do to improve your experience, please do not hesitate to let us know.Best regards,Raymundo RojasOperations Manager

10/10 有夠讚

Gregmarie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Orlando

喜歡:整潔度和設施服務
Me gustó la comida. No me gustó la decoración del hotel pero sí la del restaurante.
於 2024 年 3 月住了 2 晚
Raymundo 於 2024年3月9日回覆
Estimado Orlando,Como Le Cameleon, estamos encantados de que haya disfrutado de la comida durante su visita. Agradecemos sus comentarios sobre la decoración del hotel y nos alegra que haya encontrado la decoración del restaurante de su agrado.¡Gracias por tomarse el tiempo de compartir su experiencia con nosotros!AtentamenteRaymundo Rojas

8/10 不錯哦

Denise

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La comida no es buena y es costosa. La habitación muy incómoda y ruidosa. No es conveniente que no tengan parqueo. El jacuzzi no servía. Una lástima porque mi expectativa era muy alta
於 2024 年 3 月住了 2 晚
Raymundo 於 2024年3月7日回覆
Estimada Denise, Apreciamos sus valiosos comentarios y lamentamos profundamente que su experiencia no haya cumplido con sus expectativas.Estamos comprometidos a abordar sus problemas para garantizar que los futuros huéspedes disfruten de una estadía más cómoda. Hemos tomado nota de sus inquietudes con respecto a la experiencia gastronómica, la comodidad de la habitación, el ruido, el estacionamiento y el jacuzzi, y tomaremos las medidas inmediatas para realizar las mejoras necesarias.Nos disculpamos sinceramente por cualquier inconveniente que esto pueda haber causado y esperamos que considere brindarnos otra oportunidad para superar sus expectativas.Un cordial saludo,Raymundo RojasGerente de Operaciones

10/10 有夠讚

eileen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was our favorite place to stay. There is nothing that I would change. Le CAMÉLÉON is by far, The most desirable spot in this part of Costa Rica.
於 2024 年 2 月住了 3 晚
Raymundo 於 2024年2月25日回覆
Dear Eileen,Thank you for your fantastic feedback! We are delighted to hear that Le Cameleon exceeded your expectations and that you found it your favorite place to stay.Your kind words about Le Cameleon being the most desirable spot in this part of Costa Rica mean a lot to us. We are committed to providing an exceptional experience, and it is rewarding to know that we succeeded during your visit.We look forward to welcoming you back to Le Cameleon for many more memorable experiences in the future.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Predrag

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
People
於 2024 年 2 月住了 4 晚
Raymundo 於 2024年2月25日回覆
Dear Predrag,Thank you for your positive feedback regarding our people. We take great pride in our team and are thrilled to hear that they contributed to your enjoyable experience at Le Cameleon Boutique Hotel.We will be sure to share your kind words with our staff, as they strive to provide exceptional service to all our guests.We hope to have the pleasure of welcoming you back to Le Cameleon Boutique Hotel soon.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

Heather

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly, helpful and accommodated any requests. The hotel was comfortable and clean with nice beach, pool and dining areas. We would stay again.
於 2024 年 2 月住了 3 晚
Raymundo 於 2024年2月25日回覆
Dear Heather,Thank you for sharing your positive experience with us. We are delighted to hear that you found our staff to be very friendly, helpful, and accommodating. It is also wonderful to know that you enjoyed the comfortable and clean facilities, as well as our beach, pool, and dining areas.We are thrilled to hear that you would choose to stay with us again, and we look forward to welcoming you back for another memorable stay at Le Cameleon Boutique Hotel.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Nicole

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the room and the service. All of the front desk people were extremely nice and helpful. I even had an issue due to using my passport as collateral to rent a moped and the shop closed early on Sundays (which I wasn't aware of). We were dud to leave early Monday morning and they weee able to get ahold of the rental shop and help me get my passport. We really enjoyed our stay at Le Cameleon.
於 2024 年 1 月住了 5 晚
Raymundo 於 2024年2月12日回覆
Dear Nicole,Thank you so much for sharing your wonderful experience with us at Le Cameleon. We are delighted to hear that you loved your room and that our front desk team made such a positive impression on you.We are dedicated to providing exceptional service to all of our guests, and it's truly heartwarming to hear that our team went above and beyond to assist you during a challenging situation with the moped rental. Ensuring a stress-free and enjoyable stay for our guests is our top priority, and we are delighted that you had a positive outcome with our assistance.Your kind words mean the world to us, and we will surely share your feedback with our entire team. Because of guests like you, we can continually improve and provide exceptional experiences for everyone who chooses to stay with us.We are genuinely grateful for your patronage and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Dan

於 2024 年 2 月住了 6 晚
Raymundo 於 2024年3月20日回覆
Dear Dan,Thank you for taking the time to share your positive experience at Le Cameleon Boutique Hotel. We are delighted to hear that you enjoyed your stay with us and that our services met your expectations.At Le Cameleon, we strive to provide a memorable and comfortable experience for all our guests, and it is rewarding to know that we succeeded in making your visit special. Your kind words about our hotel and services are truly appreciated.We are thrilled that you found our immediate beach access and the hotel's location to your liking. It is our pleasure to offer a convenient and picturesque setting for our guests to relax and enjoy their time with us.We look forward to welcoming you back to Le Cameleon Boutique Hotel for another exceptional stay. Thank you once again for choosing us, and we appreciate your positive feedback.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Holly

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cute rooms, great staff! Only improvement would be a more varied daily breakfast. Not only was the menu the same in buffet, but out of many items.
於 2024 年 1 月住了 5 晚
Raymundo 於 2024年2月4日回覆
Dear Holly,Thank you for taking the time to share your experience at Le Cameleon Boutique Hotel. We are delighted to learn that you found our rooms cute and that our staff provided you with excellent service. Your kind compliments are genuinely appreciated and will be shared with our team members.We have taken note of your feedback regarding the breakfast options, and we appreciate your insights about the need for a more varied daily breakfast. Providing a diverse and enjoyable culinary experience for our guests is important to us, and we will carefully review the breakfast offerings to ensure that they are both varied and of the highest quality.We sincerely value your feedback as it guides our efforts to enhance the overall guest experience, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Juan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lo bueno: Excelente servicio en General Lo malo: las llaves se desconfiguran constantemente y el llavín de la puerta de la habitación deba mucho problema
於 2024 年 1 月住了 3 晚
Raymundo 於 2024年1月29日回覆
Estimado Juan, Gracias por compartir sus comentarios después de su estadía en Le Cameleon Boutique Hotel. Estamos encantados de saber que experimentó un excelente servicio con nosotros. Brindar un servicio atento y excepcional es el núcleo de nuestro compromiso con nuestros huéspedes. Le pedimos disculpas por los inconvenientes que haya tenido con las tarjetas de acceso durante su estancia. Tenga la seguridad de que hemos tomado nota de sus comentarios y estamos trabajando diligentemente para abordar y rectificar este problema para garantizar que los futuros huéspedes no enfrenten desafíos similares. Sus comentarios son valiosos para nosotros ya que nos permiten identificar áreas de mejora. Fue un placer tenerlo como nuestro huésped y esperamos tener la oportunidad de darle la bienvenida nuevamente para una estadía más fluida y placentera en Le Cameleon Boutique Hotel. Un cordial saludo, Raymundo Rojas , Gerente de Operaciones

8/10 不錯哦

LESLIE

情侶出遊
喜歡:整潔度、員工素質和設施服務
Hotel could use some repairs. The restaurant was very good and great ambience. Breakfast was included, which was a nice treat every day.
於 2024 年 1 月住了 5 晚
Raymundo 於 2024年1月29日回覆
Dear [Reviewer's Name],Thank you for sharing your feedback following your recent stay at Le Cameleon Boutique Hotel. We appreciate your insights and are pleased to hear that you enjoyed the dining experience at our restaurant and the overall ambiance.We also appreciate your positive comments regarding including breakfast in your stay. We strive to provide a delightful culinary experience for our guests, and we are pleased to learn that you found it to be a nice treat each day.We also value your constructive feedback regarding the need for repairs. Your comments are crucial to our ongoing efforts to enhance and maintain our property to the highest standards. Please be assured that we take your feedback seriously and will address these areas to ensure that all our guests have a comfortable and enjoyable stay.It was a pleasure to have you as our guest, and we hope to welcome you back for another opportunity to exceed your expectations and provide an exceptional experience at Le Cameleon Boutique Hotel.Warm regards,Raymundo RojasOperations manager

10/10 有夠讚

Andres

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place
於 2024 年 1 月住了 1 晚
Raymundo 於 2024年1月19日回覆
Dear Andres,Thank you for sharing your kind words about your recent Le Cameleon Boutique Hotel stay. We are thrilled to hear that you found our property to be a beautiful place.At Le Cameleon, we take great pride in our stunning surroundings, modern design, and lush tropical ambiance. Our team is dedicated to creating a serene and visually captivating environment for our guests.We are delighted that you appreciated the beauty of our hotel, and we hope that it contributed to a truly memorable experience for you.We look forward to the opportunity to welcome you back to Le Cameleon Boutique Hotel for another beautiful stay.Warm regards, Raymundo RojasOperations Manager

8/10 不錯哦

Lewis

於 2023 年 12 月住了 2 晚
Raymundo 於 2024年1月19日回覆
Dear Lewis,Thank you for taking the time to rate your recent Le Cameleon Boutique Hotel stay. We appreciate your feedback and are pleased to see that you had a positive experience during your time with us.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

Jackeline

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for couples and families
於 2023 年 12 月住了 4 晚
Raymundo 於 2024年1月19日回覆
Dear Jackeline,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found Le Cameleon an excellent place for couples and families. Our team works hard to create an atmosphere that caters to the varied needs of our guests, ensuring that every visitor has a memorable and enjoyable experience.At Le Cameleon, we are committed to providing a welcoming environment that offers something for everyone, whether it's a romantic retreat for couples or an enjoyable stay for families. We take pride in our versatile approach and are pleased to learn it resonated with you.We look forward to welcoming you back in the future and continuing to provide exceptional experiences.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

MANUEL

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen servicio y atención, en general. Las instalaciones pueden mejorar bastante. Tuvimos una gotera en el baño por el aire acondicionado que no se resolvió pese a que la reportamos. Había problemas para abrir la puerta cada vez, y el teléfono no tenía comunicación con la recepción
Manuel 於 2023年12月25日回覆
Estimado Rojas,Gracias por tomarse el tiempo para compartir sus comentarios sobre su estadía reciente en nuestro hotel. Realmente apreciamos sus amables palabras sobre nuestro servicio y atención al detalle. Sin embargo, lamentamos profundamente escuchar sobre los problemas que encontró con las instalaciones.Nos disculpamos sinceramente por los inconvenientes causados por el aire acondicionado del baño que gotea. Entendemos lo frustrante que es haber informado un problema que no se resolvió rápidamente, y queremos asegurarle que estamos tomando sus comentarios en serio. Hemos revisado nuestros procedimientos de mantenimiento para garantizar que los problemas informados por los huéspedes se aborden de manera rápida y efectiva. También lamentamos escuchar sobre las dificultades que tuvo abrir la puerta y usar el teléfono para contactar a la recepción.Le aseguramos que estamos comprometidos a proporcionar a nuestros invitados una estancia cómoda y agradable. Tomamos todos los comentarios en serio y los usamos para mejorar nuestros servicios e instalaciones.Gracias nuevamente por sus comentarios. Esperamos darle la bienvenida a nuestro hotel pronto y mostrarle la experiencia mejorada que nos esforzamos por proporcionar a todos nuestros huéspedes.Atentamente,Raymundo RojasGerente de Operaciones

2/10 很糟糕

Jose,Miami

情侶出遊
喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
First the room key pad didn’t work and had to be replace, got lock out of the room 3 times. Second the day it rain we got water licking from the roof in to the bed and another lick in to the closet area. Room description was incorrect it was not ocean front it was ocean side. There only 4 rooms with the same description and there’s no warranty you get the ocean front rooms. I was never offer any VIP benefits or advice on room description and after all the problem I had with the room never got offer any solution or compensation for the inconvenience and the last night getting rain on. Bathroom condition where horrible shower heat almost fall apart. Spoke to manager and the only think he offer it’s next Time send me a message and I give you the ocean front room and that the room didn’t say ocen view. However there are no rooms with ocean view description to make reservation on.
於 2023 年 12 月住了 2 晚
Raymundo 於 2023年12月22日回覆
Dear Jose,Thank you for sharing your feedback with us following your recent stay at Le Cameleon Boutique Hotel. We're sincerely sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.We appreciate your feedback regarding the issues with the room keypad, which led to you being locked out of your room multiple times. Regarding the water leaking from the roof during the rain, we understand how uncomfortable and disappointing this must have been for you. It's truly unacceptable that you endured such a situation, and we would like to extend our sincerest apologies for this issue. Rest assured, we take this matter very seriously and have since implemented measures to prevent such incidents from reoccurring.We also acknowledge your disappointment with the room description and understand the frustration of not receiving the oceanfront room as expected. We're genuinely sorry for any misunderstanding or confusion caused by the room descriptions.Furthermore, we regret to learn that you did not receive any VIP benefits or compensation for the inconveniences you experienced. At Le Cameleon Boutique Hotel, we strive to provide our guests with exceptional service and regret that we fell short in this instance. Your comments have been shared with the management team to ensure that necessary improvements are made to our guest service procedures.In addition, we apologize for the condition of the bathroom and the issues you encountered with the shower. It is disheartening to hear that these aspects of your accommodation did not meet the standards we aim to deliver. We understand we cannot change your experience, but we hope you will give us another chance to regain your trust. Should you choose to revisit us, we would like to extend a personal invitation and ensure your stay is exceptional. Please do not hesitate to contact us directly if you decide to return, and we will make every effort to provide you with the experience you deserve.Once again, we apologize for the numerous shortcomings during your stay, and thank you for bringing these issues to our attention. We appreciate the opportunity to address your concerns and hope to have the chance to welcome you back for a much-improved experience in the future.Best regards,Raymundo RojasOperations Manager

10/10 有夠讚

Ben

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy boutique hotel hideaway
A beautiful boutique hotel nestled in jungle canopy, with an elegant beach side restaurant and nice pool and hot tub, but which could definitely stand some upkeep and repairs, e.g. to its loose bathroom fixtures, paint, etc. The service across the board was exceptional. And we got to see an aerial dance show at sunset on the hotel's beach included in our stay. Would return.
於 2023 年 12 月住了 1 晚
Raymundo 於 2023年12月25日回覆
Dear Ben,Thank you for your insightful review of your Le Cameleon Boutique Hotel stay! We're thrilled you enjoyed the hidden charm of our jungle canopy location, the elegance of Gigi Beachside Restaurant, and the refreshing dip in our pool and hot tub. Your kind words about our team's exceptional service warmed our hearts and motivated us to exceed expectations.We appreciate your honest feedback about some needed upkeep and repairs. Maintaining the pristine beauty of our hotel is paramount, and we understand your point regarding loose bathroom fixtures and paintwork. We're already addressing these issues with a dedicated maintenance plan to ensure everything sparkles at Le Cameleon.The sunset aerial dance show on the beach must have been a magical experience! We're proud to offer unique cultural experiences like this for our guests.Thank you for mentioning your intention to return – we'd love to welcome you back to the lush sanctuary of Le Cameleon soon! You'll be delighted to find our refreshed interiors and continued commitment to exceptional service.Thank you again for choosing Le Cameleon. We look forward to hosting you again soon and showcasing our dedication to providing an unforgettable boutique hotel experience.Sincerely,Raymıundo RojasOperations Manager

6/10 一般般

MELISSA

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The staff was great and the food was delicious! My issue is that i believe this place could be a lot better. The areas around the pool/ beach area were not as clean. Lots of leaves everywhere. The beds/cabanas were not so clean. Walkways to the rooms did not have great lighting at night and the path was slippery when wet due to rain. The a/c in our room was very noisy. The location is perfect.
於 2023 年 12 月住了 3 晚
Raymundo 於 2023年12月25日回覆
Dear Melissa,Thank you for your feedback on your recent stay at Le Cameleon Boutique Hotel. We're thrilled you loved our fantastic staff and delicious food! We know they're two core strengths of our jungle sanctuary.However, we're genuinely sorry to hear about the aspects that fell short of expectations. Maintaining a pristine environment for our guests is crucial to us, and we understand your concerns about the cleanliness of the pool/beach area, beds/cabanas, and walkways. We completely understand your point about the noisy AC hampering your experience, and we apologize for any inconvenience it caused. We value your feedback and are taking immediate steps to ensure all aspects of your stay are enjoyable in the future.Thank you again for choosing us. We remain committed to creating an unforgettable jungle escape for our guests, and your feedback helps us refine and improve our offerings.Sincerely,Raymundo RojasOperations Manager

8/10 不錯哦

Leslie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice property, great value for the money
The installations are nice and clean, the gardens are beautiful, and the beach club is right across the street. Most of the staff provided a great experience. The restaurant though needs work. It is too expensive for a very poor service, especially during breakfast with trays empty and customers waiting and getting dissappointed.
於 2023 年 12 月住了 1 晚
Raymundo 於 2023年12月25日回覆
Dear Leslie,Thank you for your review of Le Cameleon Boutique Hotel! We're delighted you found our property beautiful, with well-maintained gardens and a convenient beach club location. We also appreciate your positive feedback on most of our staff, who strive to offer a wonderful experience.However, we take your concerns about the restaurant service very seriously, particularly during breakfast. Empty trays and long wait times are unacceptable, and we sincerely apologize for the disappointment this caused you. We value your feedback and are committed to improving the restaurant experience, especially at breakfast. We aim to offer our guests a relaxed and enjoyable start to each day.Thank you again for choosing Le Cameleon. We remain dedicated to providing exceptional value and a memorable jungle escape for all our guests. We genuinely hope you'll give us another chance to showcase the improvements we're making in the restaurant.Sincerely,Raymundo RojasOperations Manager

10/10 有夠讚

Leslie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome jungle retreat a few steps from the beach
This is a nice property with superb service. Great value for the money. I recommend it.
於 2023 年 12 月住了 1 晚
Raymundo 於 2023年12月16日回覆
Dear Leslie,Thank you for sharing your excellent review of your recent Le Cameleon Boutique Hotel stay. It is truly gratifying to hear that you enjoyed your experience with us and took the time to express your satisfaction.We are thrilled that you found our property a delightful jungle retreat and that our service exceeded your expectations. Providing a superb and memorable experience for our guests is our top priority, and we are delighted to know that we succeeded in doing so during your visit.We always aim to offer exceptional value and create an environment that allows our guests to genuinely relax and enjoy their time with us. We are thrilled to learn that we achieved this during your stay.Your recommendation means the world to us, and we are sincerely grateful for your kind words. We would be pleased to welcome you back to Le Cameleon Boutique Hotel for another exceptional stay whenever your travels bring you back to our beautiful corner of the world.Thank you again for your positive feedback, and we eagerly anticipate the opportunity to host you again.Warm regards,Raymundo RojasOperations Manager

6/10 一般般

Kenneth

家庭旅遊
喜歡:員工素質和客房舒適度
不喜歡:整潔度
於 2023 年 12 月住了 3 晚
Raymundo 於 2023年12月16日回覆
Estimado [nombre del huésped],Gracias por tomarse el tiempo para compartir su reciente experiencia en Le Cameleon Boutique Hotel. Sus comentarios son muy valiosos para nosotros mientras nos esforzamos por garantizar que cada huésped tenga una estadía positiva e inolvidable.Agradecemos su evaluación honesta y su calificación de 6 sobre 10. Si bien lamentamos no haber cumplido plenamente con sus expectativas, apreciamos sinceramente los conocimientos que nos ha brindado. Sus comentarios nos permiten identificar áreas de mejora y realizar los ajustes necesarios para mejorar las experiencias de nuestros futuros huéspedes.Esperamos sinceramente tener la oportunidad de darle la bienvenida nuevamente a Le Cameleon en el futuro y brindarle una experiencia que supere sus expectativas.Una vez más, gracias por su revisión y esperamos tener la oportunidad de demostrar las mejoras resultantes de sus valiosos comentarios.Un cordial saludo,Raymundo RojasGerente de Operacion

8/10 不錯哦

Allan

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
El servicio al cliente fue excepcional
於 2023 年 12 月住了 2 晚
Raymundo 於 2023年12月16日回覆
Estimado Allan,Muchas gracias por tomarse el tiempo para compartir su experiencia en Le Cameleon Boutique Hotel. Estamos encantados de saber que nuestro servicio de atención al cliente le pareció excepcional.Nuestro equipo se enorgullece de brindar un servicio excepcional a todos nuestros huéspedes y estamos encantados de que su estadía refleje este compromiso. Apreciamos sus amables palabras y nos motivarán a continuar brindando experiencias excepcionales a todos nuestros huéspedes.Esperamos sinceramente darle la bienvenida nuevamente para otra maravillosa estadía en el futuro. Gracias una vez más por sus generosos comentarios.Esperamos recibirle nuevamente en Le Cameleon Boutique Hotel.Un cordial saludo,Raymundo RojasGerente de Operaciones

8/10 不錯哦

Jeremy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No complaints. AC wasn't working in the first room, staff was quick to provide another room.
於 2023 年 11 月住了 1 晚
Le Cameleon Happiness Team 於 2023年11月29日回覆
Dear Jeremy, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 有夠讚

Brent

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unique jungle settings
於 2023 年 11 月住了 2 晚
Raymundo 於 2023年11月24日回覆
Dear Brent,On behalf of the entire Le Cameleon Boutique Hotel team, we would like to extend our heartfelt gratitude to you for sharing your recent experience with us. We were genuinely delighted to read your glowing five-star review, and we are thrilled that you had such a wonderful stay with us.Your kind words and positive feedback mean a great deal to us, as we are dedicated to providing every guest with a memorable and exceptional experience. Knowing that we succeeded in delivering a top-notch stay brings us immense joy and pride.We are glad you enjoyed our hotel's facilities and services. Your satisfaction is our ultimate reward, and we are honored to have contributed to your memorable visit to Le Cameleon Boutique Hotel. We'll share your feedback with our hardworking team, who take great pride in creating exceptional experiences for our valued guests.Again, Thank you for your kind words and for staying with us. We sincerely appreciate your support and look forward to the opportunity to welcome you back for another outstanding stay with us in the future.Warmest regards,Raymundo RojasOperations Manager

4/10 不太好

Evaristo

情侶出遊
喜歡:員工素質
Excellent area near to key beaches, staff is Friendly, rooms are noisy, condensation from AC, found roach, eco friendly design, car park is on the Main Street.
於 2023 年 11 月住了 3 晚
Raymundo 於 2023年11月23日回覆
Dear Evaristo,We're delighted to receive your feedback and appreciate your recognition of our prime location near key beaches and the friendly service provided by our dedicated staff. Ensuring a positive experience for our guests is our utmost priority, and we are pleased to read your positive comments about our eco-friendly design.We apologize for any inconvenience caused by the room noise and the condensation from the air conditioning units. We strive to provide a peaceful and relaxing atmosphere for our guests, and we regret that this was not your experience.Regarding the occurrence of a roach, please accept our sincere apologies. We have a comprehensive pest control plan in place, and we will immediately investigate and take necessary measures to ensure that such incidents do not reoccur.We thank you for sharing your feedback, as it helps us identify areas for improvement and ensures that we maintain our commitment to providing exceptional service. We hope to have the opportunity to welcome you back in the future and demonstrate our dedication to exceeding your expectations. Thank you again for choosing Le Cameleon Boutique Hotel, and we hope to have the pleasure of hosting you again soon.Warm regards,Raymundo RojasOperations Manager

8/10 不錯哦

clinton,san jose

情侶出遊
喜歡:整潔度、員工素質和設施服務
La propiedad es muy grande, coloda y bonita sin embargo en la habitacion pudimos observar partes de detereoradas. En jacuzzi cuando fuimos ayer pornla noche tenia un fuerte olor a cloro
於 2023 年 11 月住了 2 晚
Raymundo 於 2023年11月11日回覆
Estimado Clinton,Gracias por compartir sus comentarios sobre su reciente estadía en Le Cameleon Boutique Hotel. Estamos encantados de saber que nuestra propiedad le pareció espaciosa, cómoda y hermosa.Lamentamos conocer las partes deterioradas de su habitación y el fuerte olor a cloro en el jacuzzi. Acepte nuestras más sinceras disculpas por cualquier inconveniente que esto pueda haber causado.Esperamos tener la oportunidad de darle la bienvenida nuevamente para una experiencia mejorada y perfecta en el futuro.Un cordial saludo,Raymundo RojasGerente de Operaciones

10/10 有夠讚

Juliet

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We just loved, loved or stay at Le Cameleon. It was a jungle oasis.
於 2023 年 10 月住了 5 晚
Raymundo 於 2023年11月1日回覆
Dear Juliet,Thank you so much for sharing positive feedback about your Le Cameleon Boutique Hotel stay. We are thrilled to hear that you loved your experience with us and found it a jungle oasis.At Le Cameleon, we strive to create a unique and enchanting atmosphere for our guests. We are located in the lush jungle, allowing our guests to immerse themselves in a tranquil and natural environment. It brings us great joy to know that you felt like you were in a jungle oasis during your stay.We believe a memorable stay involves comfortable accommodations, excellent service, and a sense of escapism and rejuvenation. We are thrilled that we could provide you with that experience and that it exceeded your expectations.Again, Thank you for your kind words and for choosing Le Cameleon Boutique Hotel. We would be honored to welcome you back in the future and provide you with another enchanting stay. Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

Nicole

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff we had an oceanfront room very clean would definetly recommand this hotel.
於 2023 年 10 月住了 8 晚
Raymundo 於 2023年10月31日回覆
Dear [Guest's Name],Thank you for choosing Le Cameleon Boutique Hotel and for taking the time to share your positive review. We are delighted to hear that you had a great experience with us.Our team takes pride in providing friendly and attentive service to our guests, so it is beautiful to know that you found our staff to be friendly and accommodating. We are also thrilled that you enjoyed your oceanfront room and found it very clean. We strive to maintain high standards of cleanliness throughout our hotel to ensure our guests have a comfortable and enjoyable stay.We truly appreciate your recommendation and the trust you have placed in us. We would be pleased to welcome you back to Le Cameleon Boutique Hotel for another memorable stay.Best regards,Raymundo RojasOperations Manager

10/10 有夠讚

Jess R,Oklahoma City

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything about this hotel. The food was outstanding. The rooms are beautifully appointed. The pool and hot tub are set in a rain forest atmosphere. The spa was open air in the rain forest atmosphere. Everything was perfect.
於 2023 年 10 月住了 5 晚
Le Cameleon Happiness Team 於 2023年10月17日回覆
Dear Jess,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 有夠讚

Elena

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Schöne Anlage mit direktem Strandzugang. Wir konnten mehrmals Faultiere im Baum oder auf den Wegen beobachten. Das Frühstücksbuffet dürfe für den Preis ein wenig mehr hergeben.
Raymundo Rojas 於 2023年10月11日回覆
Lieber Elena,Vielen Dank, dass Sie sich für das Le Cameleon Boutique Hotel für Ihren letzten Aufenthalt entschieden haben und dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns, dass Ihnen unsere schöne Anlage und der direkte Zugang zum Strand gefallen haben. Es ist fantastisch, dass man mehrmals Faultiere in den Bäumen oder auf den Wegen entdecken konnte. Es sind in der Tat wunderschöne Geschöpfe!Wir freuen uns über Ihr Feedback zum Frühstücksbuffet. Wir sind bestrebt, unseren Gästen ein hervorragendes Preis-Leistungs-Verhältnis zu bieten und werden Ihre Kommentare berücksichtigen, während wir kontinuierlich daran arbeiten, unser Angebot zu verbessern. Wir entschuldigen uns, wenn die Auswahl nicht Ihren Erwartungen entsprochen hat, und werden Möglichkeiten prüfen, die Vielfalt und Optionen des Frühstücksbuffets zu verbessern.Abgesehen vom Frühstück hoffen wir, dass Ihr Aufenthalt im Le Cameleon Boutique Hotel insgesamt angenehm war. Unser Team steht Ihnen während Ihres Aufenthalts jederzeit zur Verfügung. Zögern Sie also nicht, uns zu kontaktieren, wenn wir etwas tun können, um Ihr Erlebnis in Zukunft noch besser zu machen.Nochmals vielen Dank für Ihr wertvolles Feedback. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Herzliche Grüße,Raymundo RojasOperations Manager

10/10 有夠讚

Joshua

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
What a great property, we will be back here when we come to this area again of CR. The employees are wonderful, helpful, and very kindhearted. They went out of their way multiple times to help us. We loved it here. Yes, there are some upgrades needs for the resort, but, as world travelers, it was nothing to us. Great stay, great employees! One item, and we knew when we booked, so this is on us, this is a family friendly place, so there are streaming kids… we always went places in the resort where there were no kids, that’s pretty easy to find.
於 2023 年 10 月住了 6 晚
Raymundo 於 2023年10月7日回覆
Dear Joshua,Thank you for choosing Le Cameleon Boutique Hotel and taking the time to share your excellent review. We're thrilled to hear that you had such a great experience with us and plan to return when you revisit this area of Costa Rica.Our team takes great pride in providing excellent service, and we are delighted that you found our employees to be outstanding, helpful, and kindhearted. It's always our goal to go above and beyond for our guests, and we're glad that they went out of their way multiple times to assist you.We appreciate your understanding that, as world travelers, you recognize that there may be some areas where our resort could benefit from upgrades. Rest assured, we continuously strive to make improvements and enhance the overall experience for our guests.We understand that our property is family-friendly, and we appreciate your feedback regarding streaming kids. We're glad that you were able to find areas in the resort where you could enjoy a more peaceful and quiet atmosphere. We value the comfort and preferences of our guests, and we try our best to create spaces that cater to everyone's needs.Thank you again for your kind words and for choosing Le Cameleon Boutique Hotel. We can't wait to welcome you back and provide you with another great stay.Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

LUIS

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel en si mismo es sencillo, sobrio, minimalista, todo funcionó adecuadamente. Fui para participar en una actividad deportiva, quede fascinado con el servicio personalizado. Necesitaba una herramienta para mi bicicleta y no solo me la facilitaron sino uno de los empleados me ayudo con la reparación. Como salíamos a competir a las 5 AM me dejaron un desayuno de jugo, fruta y emparedados en recepción, sin costo adicional para recogerlos a las 4 AM. Gracias nuevamente por hacerme sentir en casa. Luis Jiménez.
於 2023 年 9 月住了 1 晚
Raymundo 於 2023年10月7日回覆
Estimado Luis,Gracias por elegir Le Cameleon Boutique Hotel y por tomarse el tiempo para compartir su fantástica reseña. Estamos encantados de que haya tenido una gran experiencia y de que nuestro hotel haya cumplido con sus expectativas.Nos enorgullecemos de brindar un ambiente sencillo, sobrio y minimalista, asegurando que nuestros huéspedes tengan todo lo que necesitan durante su estadía. Es un placer saber que todo funcionó correctamente y que nuestro servicio personalizado le resultó fascinante. Creemos en hacer un esfuerzo adicional para que nuestros huéspedes se sientan como en casa y estamos encantados de que nuestro equipo haya podido ayudarlo.Nos alegra poder proporcionarle la herramienta para su bicicleta y que uno de nuestros empleados haya podido ayudarle con la reparación. Entendemos la importancia de tener el equipo adecuado para las actividades deportivas y nos complace poder facilitárselo.Estamos encantados de que nuestro equipo haya hecho los preparativos para su salida anticipada, brindándole un desayuno con jugo, fruta y sándwiches en la recepción. Nuestra prioridad es garantizar que nuestros huéspedes comiencen el día sin problemas y nos complace poder satisfacer sus necesidades.Gracias por sus amables palabras y por reconocer nuestros esfuerzos para que se sienta como en casa. Fue un placer tenerle como nuestro huésped y esperamos darle la bienvenida nuevamente a Le Cameleon Boutique Hotel en el futuro.Un cordial saludo,Raymundo RojasGerente de Operaciones

6/10 一般般

Godwin,Miami

親子旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Property needs serious maintenance. The pool deck of beach club is dangerous as my daughter stepped on a wooden deck and part broke. The rooms also needs upgrading.
於 2023 年 9 月住了 3 晚
Le Cameleon Happiness Team 於 2023年10月5日回覆
Dear Godwin,It is a pleasure to greet you.First of all, thank you for choosing us for your vacation in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully, in the future, you will be able to visit us again and get the true Cameleon Caribbean experience.

2/10 很糟糕

Kathy

情侶出遊
不喜歡:整潔度和住宿環境和硬體
When one pays over $300 per night for a luxury resort, one expects a luxury resort, not a run-down, basic hotel and undesirable grounds. The grounds were unkept with lots of overgrowth, muddy pathways, and where there was grass, it needed cutting. The pools had many missing tiles. The social areas around the pools were unkept and muddy. While the Happiness Team is very enthusiastic and attentive, they cannot make up for the fact that this is a very, very, tired, run-down property. It needs massive investment to bring it to to its advertised standards.
於 2023 年 9 月住了 4 晚
Le Cameleon Happiness Team 於 2023年10月5日回覆
Dear Kathy,It is a pleasure to greet you.First of all we would like to thank you for choosing us for your vacations in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully in the future you will be able to visit us again and get the true Cameleon Caribbean experience.

6/10 一般般

Kenneth,San José

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Clean, but property needs updates soon.
於 2023 年 9 月住了 1 晚
Le Cameleon Happiness Team 於 2023年9月26日回覆
Dear Kenneth, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 有夠讚

LUIS

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay, staff were very friendly, attentive, room was very clean and a really good size. Everything was perfect. Thanks to Kennet, Daniel, Heidy, Nixon and all the staff, in general they made the difference. The facilities are very good, the location, the gardens, the sound of the ocean and the breeze but the staff is the best. If you catch a cold just ask for a cup of ginger tea with lemon and honey bee...it is like magic and make you feel at home. Thank you guys I do appreciate your hard work to give the best of you. Luis Jiménez.
於 2023 年 9 月住了 4 晚
Raymundo 於 2023年10月28日回覆
Dear Luis Jiménez,Thank you for taking the time to share your wonderful experience at Le Cameleon. We are delighted that you had a fantastic stay and that our staff exceeded your expectations with their friendly and attentive service.It is excellent to know that you found your room very clean and spacious. We take pride in maintaining high standards of cleanliness and comfort for our guests. We will surely pass on your kind words to Kennet, Daniel, Heidy, Nixon, and the rest of our dedicated team who made your stay memorable.We are also thrilled that you enjoyed our facilities, location, and the relaxing sound of the ocean and breeze. We aim to create a serene environment for guests to unwind and feel at home.Thank you for mentioning our homemade ginger tea with lemon and honey. We are glad it brought you comfort and made you feel at home. Our team is committed to going above and beyond to meet every guest's needs.Once again, we appreciate your kind words and recognition of the hard work we put into creating exceptional guest experiences. We hope to welcome you back to Le Cameleon soon.Warm regards,Raymundo RojasOperation Manager

6/10 一般般

German Andrey

親子旅遊
喜歡:整潔度和設施服務
For the standard in the area it is still a top choice…the two pools are the best…food more less than more…deluxe rooms are ok but you can see there are some urgent repairs… staff is quite friendly but pool/room service is too slow, we ordered two drinks and it took almost two hours to deliver… and for this recent visit what I think it and what was out of place was that they gave us the room 30 minutes after the check-in time
於 2023 年 9 月住了 2 晚
Le Cameleon Happiness Team 於 2023年9月23日回覆
Dear Andrey,It is a pleasure to greet you.First of all we would like to thank you for choosing us for your vacations in Costa Rica. We appreciate your comment and apologize for the inconvenience. We are transferring this to the mentioned departments in order to improve this point. Hopefully in the future you will be able to visit us again and get the true Cameleon Caribbean experience.

8/10 不錯哦

Gustavo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice pool
於 2023 年 9 月住了 2 晚
Raymundo 於 2023年9月23日回覆
Dear [Guest],Thank you for taking the time to leave a review about your recent stay at Le Cameleon Boutique Hotel. We are glad to hear that you enjoyed our pool!At Le Cameleon, we take pride in providing our guests with a relaxing and enjoyable experience; our pool is a critical element. We strive to maintain a clean and inviting pool area where guests can unwind, soak up the sun, and take a refreshing swim.We appreciate your feedback and hope you enjoyed your time at our pool. We look forward to welcoming you back to Le Cameleon Boutique Hotel in the future, where you can again enjoy our pool and all the other amenities.Warm regards,[Raymundo RojasOperations Manager

10/10 有夠讚

Adriana

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful 7 night stay at Le Cameleon with our 5-year-old twin daughters. We received a room upgrade due to our Expedia status, it was ready upon arrival, we also received a nice surprise in our room. We had been at the hotel last before the pandemic, and the improvements and expansion to the hotel are extraordinary, the beach club and the restaurant steps away from the beach, make it almost impossible to leave the hotel. The staff was great as well: Hector, Nixon, Milena, Heidi, Yendry, Ronald, Alma, Alejandra, Daniel, David, Noemi, Kevner and Jessica, all of them made us feel at home. We will definitely return next year!
於 2023 年 9 月住了 7 晚
Le Cameleon Happiness Team 於 2023年9月23日回覆
Dear Adriana, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

8/10 不錯哦

Lori

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service and great food
於 2023 年 9 月住了 1 晚
Le Cameleon Happiness Team 於 2023年9月23日回覆
Dear Lori,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

10/10 有夠讚

Alejandro,Edina

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Truly a green experience. Good modern installations surrounded by a tropical forest. Staff was friendly and helpful. The plumbing and A/C were faulty but overall, very good installations.
於 2023 年 9 月住了 2 晚
Le Cameleon Happiness Team 於 2023年9月12日回覆
Dear Alejandro,Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards,

8/10 不錯哦

Mark

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was Excellent, and stil good but needs an upgrade. the climate of the southern Caribbean cause facilities to age fast.
於 2023 年 8 月住了 5 晚
Raymundo 於 2023年9月3日回覆
Dear Mark,We hope this message finds you in good health and high spirits. On behalf of the entire Le Cameleon Boutique Hotel team, we would like to extend our heartfelt gratitude for choosing us as your preferred accommodation during your recent stay. We truly appreciate your loyalty and the trust you have placed in us.At Le Cameleon Boutique Hotel, we strive to ensure every guest experiences comfort and personalized service. Your satisfaction is our top priority, and your feedback is crucial in helping us improve and exceed your expectations.However, we also value your constructive feedback regarding the need for an upgrade. We understand that the climate of the southern Caribbean can significantly impact our facilities, causing them to age faster than expected. Rest assured, we have already taken note of your concerns and are actively working towards enhancing our offerings.Your satisfaction is of utmost importance to us, and we want to assure you that we want to provide you with an exceptional experience during your next stay at Le Cameleon Boutique Hotel. We look forward to unveiling our upgraded facilities and welcoming you back to indulge in the ultimate tropical paradise.I wish you a wonderful day filled with fond memories of your time at Le Cameleon Boutique Hotel!Warm regards,Raymundo RojasOperations Manager

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pura Vida
We stay here every time we visit. It’s excellent
於 2023 年 8 月住了 6 晚
Le Cameleon Happiness Team 於 2023年9月2日回覆
Dear David, Our entire hotel staff thanks you for choosing Le Cameleon Boutique Hotel for your vacation. We were delighted to have you stay with us during your trip to Puerto Viejo and to know that you had a nice experience. We also sincerely appreciate that you gave us a rating. You are more than welcome to come back anytime. Have a nice day!Best regards