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雪梨劍橋套房飯店的評分

3.5 out of 5
雪梨劍橋套房飯店
380 Esplanade, Sydney, NS

評論

8.8

有夠讚

10 分，有夠讚；1003 則評論中有 552 則" "
8 分，不錯哦；1003 則評論中有 291 則" "
6 分，一般般；1003 則評論中有 96 則" "
4 分，不太好；1003 則評論中有 46 則" "
2 分，很糟糕；1003 則評論中有 18 則" "

9.0/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Jean-Philippe

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Brenda L

情侶出遊
喜歡：整潔度和員工素質
Needed a place to stay for a couple of days while work was being done on our house. Hotel and staff were good but parking was a joke. Payed $15.00 per night but the gates were up the whole time so others used the parking for free.
於 2024 年 4 月住了 2 晚

6/10 一般般

Keith

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The hotel is ranked well but my experience was not good. Room at no heat when it was -2 outside. Called and told heat was turned off this time of year, mid April. They gave us a small heater and then I was told rooms get to warm when heat is on. Then night manager called to ask if I needed another heater and he informed me the HVAC is being replaced. Slept in the bed with clothes and jacket on, got in the shower in the morning and no hot water. Agree it is probably a nice hotel but I didn’t experience that. Not sure what the issue was but no heat and hot water is not good. Decided to check out very early so my family could warm up in the car. Hotel took $50’off the bill. I found the staff friendly but got different answers on why heat was off. Although I won’t return to Simons it could have just been a bad maintenance issue, regardless they should not be letting booking go with no heat or hot water.
於 2024 年 4 月住了 1 晚
Courtney 於 2024年4月17日回覆
Hi, I am so sorry to hear about your experience. I have passed this along to maintenance to have a look, I do hope you will give us another chance.

10/10 有夠讚

Kevin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome new renovations and upgrades to all rooms. Good restaurant for breakfast.
於 2024 年 4 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you so much!

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you for staying with us!

8/10 不錯哦

Vanessa

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
A hotel that is decent and cost effective - the only reason I stay here.
於 2024 年 4 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you!

10/10 有夠讚

Fiona

nice room, friendly stafg
於 2024 年 4 月住了 1 晚
Courtney 於 2024年4月17日回覆
Thank you so much!

10/10 有夠讚

Kevin

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First time staying since the property was renovated. Everything was excellent. The renovations have the place looking fantastic. Look forward to coming back for another stay.
於 2024 年 3 月住了 1 晚
Courtney 於 2024年4月8日回覆
Thank you! We look forward to having you again!

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely spot with lovely staff!
於 2024 年 3 月住了 1 晚
Courtney 於 2024年4月8日回覆
Thank you!

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Clean & quiet
於 2024 年 2 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

8/10 不錯哦

Wade

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was beautiful. Towels were from a 1 star hotel.
於 2024 年 3 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you, we have been looking into new towels for the comfort of our guests and they should be here soon!

6/10 一般般

Ron

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We were given a room that had an adjoining room. We could hear people talking until the early hours of the morning. We had a 5am flight out and had very little sleep. We would stay at the hotel again if we did not have a adjoining room.
於 2024 年 3 月住了 1 晚
Courtney 於 2024年3月27日回覆
So sorry about the noise you could hear from your room. I have made a note that you would prefer not to be in these rooms. Hope to see you again soon,

6/10 一般般

Travis

喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you for staying with us!

10/10 有夠讚

Ryan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

Neal

於 2024 年 3 月住了 1 晚
Courtney 於 2024年4月8日回覆
Thank you,

10/10 有夠讚

chris

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was very clean
於 2024 年 3 月住了 2 晚
Courtney 於 2024年3月27日回覆
Thank you, see you again soon!

10/10 有夠讚

Corinne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
You could walk to the arena and restaurants
於 2024 年 3 月住了 2 晚
Courtney 於 2024年3月27日回覆
Thank you,

8/10 不錯哦

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great food at the restaurant the room was clean bed was comfortable I wish the bathroom had a jet tub
於 2024 年 3 月住了 1 晚
Courtney 於 2024年3月27日回覆
Glad you enjoyed your stay!

10/10 有夠讚

Matthew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great design and comfort
於 2024 年 3 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

8/10 不錯哦

Fathima Nazeefa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful spot
於 2024 年 2 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Renovations are still underway but seem to be mostly done. Our suite was renovated and while it was nothing over the top it looked nice and was quite comfortable. Good view down the harbour. The black out blinds are really great. Staff is very friendly and outgoing. We ate in the restaurant 3 nights and it is a comfortable place with good service. Try the seafood chowder--it is on the starters menu but it is a hearty delicious meal. All in all a good centre town location, on the water, quiet.
於 2024 年 2 月住了 5 晚
Courtney 於 2024年3月27日回覆
Thank you so much, we hope to see you again soon,

6/10 一般般

Faizalkhan

家庭旅遊
喜歡：整潔度和住宿環境和硬體
The property was good but off season the pricing of the hotel a bit expensive.
於 2024 年 2 月住了 1 晚
Courtney 於 2024年4月17日回覆
Thank you for staying with us!

8/10 不錯哦

Donald

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just would be nice to know it’s $15 a night for parking on top of room price
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Donald

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just would be nice to know its $15 a night for parking
於 2024 年 2 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you for staying with us!

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Courtney 於 2024年4月17日回覆
Thank you!

10/10 有夠讚

Brian

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

Ellen，Kentville

於 2024 年 2 月住了 2 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

Donna

喜歡：整潔度和住宿環境和硬體
Clean, friendly staff
於 2024 年 2 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

8/10 不錯哦

Yuanzuo

喜歡：整潔度、員工素質和住宿環境和硬體
new
於 2024 年 2 月住了 1 晚
Courtney 於 2024年4月17日回覆
Thank you!

6/10 一般般

Laura

情侶出遊
喜歡：整潔度和員工素質
The room was beautiful & food from Trio was delicious. But unfortunately there must have been about 50 children running up and down the hallways at night time and early morning being extremely loud; which was a disappointment and ruined the rest of my stay.
於 2024 年 2 月住了 2 晚
Courtney 於 2024年3月27日回覆
So sorry about the inconvenience, please call us at the desk anytime you have any concerns and we will be happy to address them, hope to see you again soon,

8/10 不錯哦

John

情侶出遊
Was not aware that parking was extra until check in, not impressed. Room was clean and comfortable but had to get heat adjusted, too hot. Very difficult to turn on shower, had to get assistance, and water was very discoloured.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

leena

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good stay option,
於 2024 年 1 月住了 3 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

Juanita

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love my suite,its beautiful well worth the money.im very happy with the quiet.
於 2024 年 2 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

Kerrielynn，dartmouth ns

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you, hope to see you again soon,

8/10 不錯哦

WEI，MARKHAM

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
need pay for parking,it's no good
於 2024 年 1 月住了 1 晚

6/10 一般般

Larissa

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
The room itself was wonderful, perfect for kids with the separate rooms with lots of space. Our ironing board broke upon use. Turning the corner to go to the bathroom the shelf above the toilet sticks out a little too far and three out of five of us hit our heads on it entering the bathroom. Leaving we had to pay for parking which was a bit of a disappointment after breakfast was not continental and a quite over priced. Overall the staff was friendly and the rooms were decent.
於 2024 年 1 月住了 1 晚
Courtney 於 2024年3月27日回覆
Thank you, we have fixed the towel racks in the suites!

2/10 很糟糕

Matthew

於 2024 年 1 月住了 2 晚
Courtney 於 2024年3月27日回覆
Thank you for your review, if you would like to discuss your stay further please call us at the hotel directly,

10/10 有夠讚

Ryan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was amazing and friendly. Very clean and great rooms.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Scott

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Courtney 於 2024年3月27日回覆
Thank you! Hope to see you again soon,

10/10 有夠讚

paul

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Should'n have to pay for parking like every other hotel and motel. That's my only complaint.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

virginia

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room, friendly staff. Convenient handicap parking option. Thank you!
於 2024 年 1 月住了 1 晚

6/10 一般般

Greg

於 2024 年 1 月住了 4 晚
Courtney 於 2024年4月17日回覆
Thank you for staying with us!

8/10 不錯哦

Elise

情侶出遊
不喜歡：設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

George

於 2024 年 1 月住了 1 晚
Courtney 於 2024年1月16日回覆
Thank you,

10/10 有夠讚

Brittney

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing, warm staff whonwere happy to help with any issue that arose
於 2024 年 1 月住了 1 晚
Courtney 於 2024年1月16日回覆
Thank you, our staff is amazing!

8/10 不錯哦

Tanya

喜歡：整潔度、員工素質和住宿環境和硬體
Room was clean and comfortable
於 2024 年 1 月住了 1 晚
Courtney 於 2024年1月16日回覆
Thank you,

10/10 有夠讚

Jason

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was amazing and I will definitely stay again. The staff were very friendly and professional. The rooms were very large and clean
於 2024 年 1 月住了 1 晚
Courtney 於 2024年1月16日回覆
Thank you! The staff here are top notch!

8/10 不錯哦

Jamie

喜歡：整潔度
於 2024 年 1 月住了 2 晚
Courtney 於 2024年1月16日回覆
Thank you!

10/10 有夠讚

Marcel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Courtney 於 2024年1月16日回覆
Thank you for your 10 out of 10 review!

2/10 很糟糕

William

不喜歡：員工素質
Out of control PARTY
Very loud party the night we stayed. In the room down the hall, in the hall, everywhere. People knocking on our door at 3am. Called the desk. No action. No fix. They need policies and the correct staff in place to handle out of control guests. We would never stay here again
於 2023 年 12 月住了 2 晚