池畔酒吧
查看供應情況

Lv8 度假飯店的評分

5 out of 5
Lv8 度假飯店
Jln.Pantai Berawa No. 100xx, Tibubeneng, Canggu, Bali

評論

7.6

不錯哦

10 分，有夠讚；337 則評論中有 94 則" "
8 分，不錯哦；337 則評論中有 123 則" "
6 分，一般般；337 則評論中有 69 則" "
4 分，不太好；337 則評論中有 33 則" "
2 分，很糟糕；337 則評論中有 18 則" "

8.0/10

整潔度

8.2/10

員工素質

7.4/10

設施服務

6.8/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

hailee，hong kong

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Really bad
It’s dirty, bad smell , no hot water to shower and no water to flush in toilet Light can’t off easily And we changed room in 2th day, power shocked for 3times At the end we can’t stand it, so we checked out earlier for one day.
於 2018 年 7 月住了 4 晚
Agus 於 2018年8月2日回覆
Dear Ms Hailee, Greetings from Lv8 Resort Hotel Canggu, Bali. We thank you for choosing Lv8 Resort Hotel as your preferred destination and your constructive feedback is very much appreciated in order for us to review our services so that the next time you stay with us, we will be able to provide you with a excellent experience. I have highlighted your comments with our team to ensure improvement is made right away. have a great day to you.

10/10 有夠讚

yuhai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年10月31日回覆
Dear Yuhai On, we glad to receive your lovely review and with our pleasure to welcoming you again. wish you have a pleasant day.

10/10 有夠讚

hong yau，hong kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
staffs are very helpful and nice .
ribkah 於 2016年6月25日回覆
Dear Our Lovely Guest, Warmest Greeting From Lv8 Resort Hotel, Canggu - Bali. thank you for staying with us and taking time for write some review for our Hotel. we hope you get remarkable experience during your stay. should you require any information, please don't be hesitate to contact us, we will be happy to assist you. thank you and wish you have a pleasant day.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
酒池很好，可看到日落， 房間很大，清潔，舒服，食物不錯。 但地點不太方便，去外用餐要坐車15分种左右

8/10 不錯哦

cheuk hung，hong kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good hotel
酒店人員服務非常好，我訂了studio suit， 是海景的套房，有特大露台，景色超靚，房間大，佈置簡約但有高雅氣息， 缺點是位置偏遠，洗頭水沐浴露個樽口太細， 好難倒出來。 整體是很好的。

6/10 一般般

Felix

團體旅遊
不喜歡：設施服務
Die Unterkunft ist leider sehr in die Jahre gekommen.
於 2024 年 3 月住了 4 晚

8/10 不錯哦

??

喜歡：員工素質
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Freny

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
lovely hotel, breakfast and service was terrible
room two bedroom was lovely, outside to our room pool area and furniture was run down, the combined pool and lounge / club area were lovely. service however was beyond slow with our order lost once. breakfast was terrible. Poor selection, poorly cooked. No milk on buffet and when requested not given fresh until numerous requests for same, no low fat option. couldn’t put food on the room and when we eventually did they forgot to give it to reception at checkout and we ended up having a guy in whatsapp me threaten me that he had my phone number and face on his phone and knew who i was even after I said I was paying via credit card on the same day as checkout and within minutes of him messaging me reminding me of invoice. Front desk service ordinary- check in slow and poor to assist with things like transport vehicles, ideas of what to do or see .
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Peter

於 2023 年 12 月住了 5 晚

10/10 有夠讚

Kirsty

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had the best 10 day stay . So great to come to each night After action packed days . There was a couple of days we sat complete poolside with everything we could want right there
於 2023 年 11 月住了 9 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Hans

喜歡：整潔度、員工素質和客房舒適度
Det här var ett jättefint hotell på ett bra läge. Tyvärr har man inte hållit efter underhållet på ett bra sätt. Man ser rostangrepp på balkar och speglar. Inte så allvarligt men ändå onödigt. Ska man ha så många stjärnor som de uppger då måste man hålla efter det som slits.
於 2023 年 11 月住了 5 晚

4/10 不太好

Steve

於 2023 年 11 月住了 1 晚
Chandra 於 2023年11月24日回覆
Dear Mr Steve, Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 有夠讚

Anne

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Verdensklasse
於 2023 年 11 月住了 8 晚
Chandra 於 2023年11月15日回覆
Dear.Ms Anne,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.We are very happy to hear your great experience during your stay in the resort. We are keeping our good standard services and maintain our facilities as well.We look forward to welcoming you againYours truly, Chandra PurnamaGeneral Manager

10/10 有夠讚

Scott

喜歡：員工素質、設施服務和住宿環境和硬體
Great place on the beach. Friendly staff, clean, and good location.
於 2023 年 9 月住了 2 晚
Chandra 於 2023年9月20日回覆
Dear Mr Scott,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you. Should there be anything I can assist you with on your next stay, please do not hesitate to contact me.Yours truly,Chandra PurnamaGeneral Manager

8/10 不錯哦

David John

喜歡：員工素質和住宿環境和硬體
Nice staff and perfect location
於 2023 年 7 月住了 8 晚
Chandra 於 2023年8月10日回覆
Dear Mr David,Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you

10/10 有夠讚

Neos

團體旅遊
喜歡：員工素質
I had nice experience in LV8 staff so friendly beautiful place I do truly recommend.
於 2023 年 5 月住了 3 晚
Chandra 於 2023年6月6日回覆
Dear Mr Neos,Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu.We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. we will be sure to pass on your kind words to all of our staff as we know they will be delighted. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service.We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip.Warmest Wishes ,Chandra PurnamaGeneral Manager

8/10 不錯哦

Darrell

商務旅客
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Staff Great, Property run downed
The staff is excellent. The resort is run downed. Even the spa has calcium deposits on faucets, and cabinets are rotting. Pillows are musty smelling, electronic fixtures are loose or do not work, curtains are dirty. I am sure the pandemic has set keeping up back but it is not a 5 star resort which is what we expected. The staff's friendliness made up for many of the problems.
於 2023 年 5 月住了 3 晚
Chandra 於 2023年6月6日回覆
Dear Darrel,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for taking the time to post your recent experience on this forum. Please do accept my sincere apologies for the inconvenience you experienced during your recent stay with us. It is my sincere hope that you are willing to give us a second chance.Yours truly,Chandra PurnamaGeneral Manager

4/10 不太好

Laura

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Very poor quality hotel. Tired, dirty, broken and 2 stars at best. Service ok and location good for surfing. But health hazard overall….we all got sick from the food and my son cut his foot in the pool. Not family friendly resort. Do not stay until they have refurbed and reviewed their hygiene
於 2023 年 4 月住了 7 晚
Chandra 於 2023年4月18日回覆
Dear Ms Laura,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

10/10 有夠讚

Assumpta

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved staying at the lv8, the staff made it a great experience they’re all very friendly and helpful. I’d for sure stay here again. My room was really nice the bathroom was huge, bed was super cozy, and my pool in the room was cleaned a few times throughout my stay which was really nice. The resort is also amazing, great views and good food. I was really taken care of over here :) the staff is amazing.
於 2023 年 3 月住了 12 晚
Chandra 於 2023年3月31日回覆
Dear Assumpta,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments about our facilities and staff, as it is due to their effort and dedication that we are able to accomplish our goal. I would humbly apologize for the inconvenience you might have experienced and we will do our best to improve. Please, do not hesitate to contact us if you have any further assistance with your future bookings in Lv8 Canggu! Yours truly, Chandra PurnamaGeneral Manager

2/10 很糟糕

Tyrone

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
於 2023 年 2 月住了 3 晚
Chandra 於 2023年3月2日回覆
Dear Mr Tyron,Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. should your travel plans bring you back to Bali, I would be more than happy to welcome you back and show you the true and brighter side of LV8 Resort Hotel Canggu!Yours truly,Chandra PurnamaGeneral Manager

2/10 很糟糕

Reyhan

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was extremely disappointed with our stay. Checked in on the 21st of Jan to room 308, after staying the night we discovered stains on lamps, curtains couch pillows and doors, water-damaged walls, the toilet not flushing, tv cables hanging out of the walls and tv's blurry to the point we could not watch them, shower heads unfinished and loose and a puddle of water next to the bath that we had not even touched yet. After expressing to the manager our experience and that we wanted a refund for our stay as it was not what was advertised whatsoever, we were moved to a new room while waiting to be processed for a refund. After spending the next day out of the hotel we were hopeful that our stay would get better, however, while getting ready to go to bed that night we then discovered blood stains on our pillows, what seemed to be food stains on our bedsheets, as well as lipstick stains on the glasses next to the basin which we had not used yet. We were not given a refund for our 10-night stay and the best they could do was provide us with Rp400,000 each day to spend at the hotel bar or restaurant. For the 10 nights we were there we did not once go into the pool after reading feedback about how unhygienic it was and then seeing for myself the film of algae on top of the pool. The gym was extremely worn out, every machine I used was broken or dodgy to use and the gym toilets were always clogged or leaking. Room amenities when booking stated there was a safe however none provided.
Chandra 於 2023年3月14日回覆
Dear Mr Reyhan,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

8/10 不錯哦

Michael James

於 2023 年 1 月住了 5 晚
Chandra 於 2023年3月14日回覆
Dear Mr James,Warmest greeting from LV8 Resort HotelThank you for your feedback we look forward to welcome you back soon at LV8 Resort Hotel.Sincerely,Chandra PurnamaGeneral Manager

6/10 一般般

Larry

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Great pool area nice restaurant and good friendly staff. Our room was smelly and not clean. Shower was broken. Toilet seat was ordinary. Rooms in general were poor

2/10 很糟糕

Anthony

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had paid $2350 for 5 nights for this “5star” hotel and it was discussing. Our plunge pool was dirty and the walls mouldy and the room was very dated and below average. It was obviously closed for 2 years lover COVID and never Renovated. I would never go back
Chandra 於 2023年1月26日回覆
Dear Mr Anthony,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 有夠讚

Shane

喜歡：整潔度、員工素質和住宿環境和硬體
Over all amazing staff , service is impeccable, rooms a spacious, I’m completely happy with my first but won’t be my last stay at LV8 Canggu
Dewi 於 2023年1月13日回覆
Dear Mrs Shane,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

4/10 不太好

Cumalan

家庭旅遊
喜歡：設施服務
不喜歡：整潔度和住宿環境和硬體
Bathroom was constantly broken. Repairs were done almost daily but didn't permanently fix the problem. The air conditioning was stuck on 25degrees and couldn't be set lower. Even after the technician came and fixed it, the problem remained. We literally got used to sweating in the room.
Dewi 於 2023年1月13日回覆
Dear Cumalan,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Krisna Dewi UmbaraGeneral Manager

4/10 不太好

Glenn

家庭旅遊
不喜歡：整潔度和員工素質
Give it a miss!
We booked LV8 for a family holiday over New Year, many months ago and were very worried prior to arriving, based on the recent poor reviews. Unfortunately, we found these recent poor reviews very accurate and LV8 did not live up to expectations. While we did not expect a brand new hotel, it should be 3 stars at best, not 5 stars as per Hotels.com site. We booked a 2 bedroom apartment, which was huge is size, but the room was smelly and mouldy. The maintenance person cleaned the air conditioning vents for us, but this made no difference to the smell. The curtains in both rooms had mould on them. All of the hotel staff were very friendly and helpful, however the service in the restaurant and poolside bar was very poor - even during relatively quiet times we were usually waiting about 20-30mins for a drink and sometimes over an 1 hr during other times. When comparing the restaurant’s prices & quality of food to other places nearby it also doesn’t stack up. To finish on a positive, the pool side cabanas and infinity pool was a great place to chill and relax.
於 2022 年 12 月住了 7 晚
Dewi 於 2023年1月13日回覆
Dear Mr Glen,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for rating us, we are sorry that you didn't have the best experience with us yet, I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. Should your travel plans bring you back to Bali, please do not hesitate to contact me to show you the true and brighter side of Lv8 Resort Hotel Canggu!Warm Regards,Dewi UmbaraGeneral Manager

10/10 有夠讚

Shabana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚
Dewi 於 2023年1月13日回覆
Dear Shabana,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

8/10 不錯哦

Pamela

親子旅遊
喜歡：員工素質和設施服務
Staff is nice, rooms are big, the pool area is nice. Food and drinks are expensive. The shower does need a good scrub in the corners. Sheets and towels new a clean. The pool water looked a bit dirty. The beach right in front of the hotel is dirty but the clubs right next to it keep it better so we used those instead.
Dewi 於 2023年1月13日回覆
Dear Ms Pamela, Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations at LV8 Resort Hotel Canggu!Yours truly,Krisna Dewi UmbaraGeneral Manager

10/10 有夠讚

Sharon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service war sehr freundlich, frühstücken war Hammer und so lecker haben eine sehr tolle Auswahl.
Dewi 於 2022年11月10日回覆
Dear Mr Sharon,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度和員工素質
this is a great place to stay awesome pool area right on the beach downsides transport to near shops is expensive and free shuttle not regular breakfast is al cadre and is really confusing menu although food was good needs to be buffet breakfast and bottom less cup on capacino
於 2022 年 10 月住了 10 晚
Dewi 於 2022年11月9日回覆
Dear Michael,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for posting your review, we sincerely apologize for any inconvenience whilst residing at our hotel. we are regret that the room experience that you had has not lived up to your expectation and we also noted all your points regarding our premises.It will be used as valuable feedback for our improvement in the future.We look forward to welcoming you again.Warm regards,Krisna Dewi UmbaraGeneral Manager

6/10 一般般

Jade

於 2022 年 9 月住了 1 晚

6/10 一般般

Carina

於 2022 年 9 月住了 4 晚
Dewi 於 2022年9月27日回覆
Dear Ms Carina,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna DewiGeneral Manager

10/10 有夠讚

Wesley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Infiniti pool right on the ocean great music cocktails and food
於 2022 年 9 月住了 6 晚
Dewi 於 2022年9月19日回覆
Dear Wesley,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 有夠讚

Shahram

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So friendly staff and well trained. We enjoyed our stay there and hope to visit this hotel again, very soon.
於 2022 年 8 月住了 8 晚
Dewi 於 2022年9月15日回覆
Dear Mr Shahram,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

10/10 有夠讚

JASON

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth considering
Great location on the south end of Canggu. Awesome spacious rooms. Infinity pool overlooking the ocean.
於 2022 年 8 月住了 8 晚
Dewi 於 2022年8月24日回覆
Dear Mr Jason,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 不太好

Steven

親子旅遊
不喜歡：設施服務和住宿環境和硬體
Second time we have stayed here. And will be the last. The property has gone down hill at a rapid rate. No assistance with baggage on arrival. Broken showers and aircon. The pool area in our villa was dirty, no cushions in our Bali hut. The resort is hugely mis rated
於 2022 年 8 月住了 5 晚
Dewi 於 2022年8月17日回覆
Dear Mr Steven, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 有夠讚

Margaret

於 2022 年 8 月住了 5 晚
Dewi 於 2022年8月17日回覆
Dear Ms Margaret, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna Dewi General Manager

8/10 不錯哦

Kirsty Vida

情侶出遊
喜歡：整潔度、員工素質和設施服務
The staff were so friendly and helpful. The condition of the hotel reflects the two year shut down. They are working hard to bring it back to the high standards that would be expected from a hotel of this cost. Be aware that traffic in Canguu is very very heavy all the time so you can’t just nip somewhere and walking on the roads around hotel isn’t advisable.
於 2022 年 7 月住了 9 晚
Dewi 於 2022年8月17日回覆
Dear Mrs Kirsty Vida, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Dewi Umbara General Manager

8/10 不錯哦

Thomas

喜歡：整潔度、員工素質和客房舒適度
Nice hotel, could do with a little modernisation
Stayed 4 nights in a room with private pool. Overall a good stay, location was good and main pool was great. Could do with some repairs, air con unit was old and noisy, outside lighting around and in our private pool did not work and could use a general tidy up/paint job. But still overall a nice hotel.
於 2022 年 8 月住了 4 晚
Dewi 於 2022年8月10日回覆
Dear Mr Thomas, Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu. We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip. Warmest Wishes , Krisna Dewi Umbara General Manager

4/10 不太好

Prue

團體旅遊, 家庭旅遊, 親子旅遊
不喜歡：整潔度和住宿環境和硬體
Did not live up to expectations. The hotel is run down, food is overpriced and often cold. The pool was so absolutely disgusting, full of algae. We travelled as a group of 8 adults and 7 kids and required visits from the doctor from what we suspect to be the condition of the pool. We were refunded 3 nights of our 5 night stay. The pool was also closed after our group complained when checking out. The location is right on the beach but there’s not really anything else located close by. Better of staying actually in Canggu within close vicinity of Batu Bolong.
於 2022 年 7 月住了 10 晚
Dewi 於 2022年7月26日回覆
Dear Mr Prue. Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

2/10 很糟糕

Yossry

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Not a five star at only max 3 star very misleading Food always old
於 2022 年 7 月住了 7 晚
Dewi 於 2022年7月26日回覆
Dear Ms Yossry, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

4/10 不太好

Stacie

於 2022 年 7 月住了 7 晚
Dewi 於 2022年7月22日回覆
Dear Ms Stacie, Thank you for sharing your feedback. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 有夠讚

Beth

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful staff, great dining/pool area. Will be back!
於 2022 年 6 月住了 5 晚
Agus 於 2022年7月7日回覆
Dear Beth Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Agus Setiawan

10/10 有夠讚

Gabriel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service and the beach. The service crew accommodated to my every request. Room was very big!
於 2022 年 5 月住了 3 晚
Agus 於 2022年7月7日回覆
Dear Gabriel, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Agus Setiawan

2/10 很糟糕

Dominic

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Urgent Renovation required!!!
Unfortunately we had a very bad experience at our LV8 stay! Maybe it was a 5-Star Hotel 10years ago, but definitely NOT anymore! The Hotel is extremely outdated and needs a urgent complete overhaul and renovation! The room is big but smelly, AC very loud, water in one shower not working, etc…. The staff tried to be helpful but their English skills were not so good…, at every Breakfast the order was not understood correctly and arrived wrong…, in the end I showed them pictures what we want. The really only positive point was the Pool and the nice Beach directly in front, but that’s about it…
於 2022 年 4 月住了 4 晚
Dewi 於 2022年4月28日回覆
Dear Mr Dominic, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for taking the time to post a review about your recent stay at LV8 Resort Hotel Canggu. I am greatly disappointing to understand that your stay was not up to your satisfaction, so please accept our sincere apology. We, at LV8 Resort Hotl Canggu are committed to ensuring that we address and resolve all the points you have made. Our guests satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. So, I am requesting another chance to serve you in our hotel at your convenient on our account. Once again thank you for staying with us and we look forward to welcoming you back in the near future Yours truly, Krisna Dewi Umbara General Manager

10/10 有夠讚

Martina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ett härligt hotell vid stranden och med ett jätte fint poolområde! Kan varmt rekommenderas.
於 2022 年 4 月住了 9 晚
Agus 於 2022年5月9日回覆
Dear Ms Martina, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 有夠讚

Kwangnam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
즐거운 휴가
뷰가 좋은 수영장과 크고 깨끗한 방 편안한 휴가였어요!
於 2022 年 3 月住了 2 晚

4/10 不太好

Rudy

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
HOTEL YANG SANGAT DISAYANGKAN
hotel ini benar tidak terawat,perabot usang, banyak lampu dalam kamar sudah gak hidup, kursi sudah mau patah masih dipakai, outdoor ac masa dipasang pas sebelah tempat tidur.. sangat berisik. hampir semua TRANIEE, sajikan minuman ke kamar tidak dikasih penutup di masa pandemi ? padahal di lokasi prime.. sangat menyayangkan
於 2021 年 6 月住了 2 晚
Dewi 於 2021年6月24日回覆
Dear Mr Rudy, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager