室內游泳池

坎古威娜別墅的評分

坎古威娜別墅
Jl. Tegal Asri No. 07, Banjar Tegal Gundul, Pantai Berawa, Canggu, Bali

評論

7.8

不錯哦

10 分,有夠讚;10 則評論中有 5 則" "
8 分,不錯哦;10 則評論中有 1 則" "
6 分,一般般;10 則評論中有 3 則" "
4 分,不太好;10 則評論中有 0 則" "
2 分,很糟糕;10 則評論中有 1 則" "

6.4/10

整潔度

8.0/10

員工素質

7.4/10

設施服務

6.8/10

住宿環境和硬體

8.0/10

環保程度

評論

2/10 很糟糕

Joycelyn

情侶出遊
不喜歡:整潔度和住宿環境和硬體
Villa is super old and dirty. Bedsheets & linen were yellowish, mould spots were all over the bathroom walls. Cutlery (e.g. drinking mugs) were also stained and don't look safe for consumption use. Villa is in need of a huge makeover, will NOT recommend anyone to stay here.
The Wina Villa Canggu 於 2023年12月19日回覆
Dear Mr/s. Joycelyn, Warmest greeting from The Wina Villa Canggu. Thank you very much for sharing your experience during your recent stay at The Wina Villa Canggu. We are on process improving our property to give better experience for our guest in the future. We do apologize that your stay in our property failed to satisfy your expectation at the moment. Please be assured that your feedback is very valuable to us in order to improve our services and we kindly ask you to accept our apology. We will always try our best to give an excellent service for our beloved guest.We hope to accommodate you again at The Wina Villa Canggu your private pool vila gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day.Warm regards,The Wina Villa CangguThe Wina Resort & Management

10/10 有夠讚

Michael

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great private location with nice staff. Area is a short bike ride from the centre of Canggu but plenty of nice food options within 15min walk.
於 2023 年 8 月住了 8 晚
Sindi 於 2023年9月1日回覆
Dear Mr. Michael, Thank you very much for sharing your thought. We really happy to hear that you love a whole experiences during your stay at The Wina Villa Canggu. We do hope we could creating another wonderful experience for your next stay. Once again thank you for your trust and could not wait to have you again soon. Kind Regards, The Wina Canggu (The Wina Resort and Management)

10/10 有夠讚

Tobias

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I liked the chilled vibes and the fact that there were a lot of restaurants close to it. On the other side it is super quiet there. It’s a nice place to relax in busy canggu. The equipment of the villa is a bit old but still ok.
於 2023 年 6 月住了 3 晚
Sindi 於 2023年8月25日回覆
Dear Mr. Tobias, Thank you very much for your feedback and share your experience during your stay at The Wina Villa Canggu. We really happy to hear that you like the location and also the vibes of our villa. However we apologize there something based in our facilities that not meet your expectations at the moment. Your feedback is really valuable for us. We will always try our best to giving an excellent service for all our beloved guest. We hope to see you again at The Wina Villa Canggu your private villa gateaway in Bali. Thank you for your support and sharing. Have a beautiful day. Kind Regards,The Wina Canggu (The Wina Resort & Management)

6/10 一般般

真實旅客

情侶出遊
不喜歡:整潔度和住宿環境和硬體
The property was in a great location, the staff were friendly. Our villa had a lovely pool but it saw no sun all day so it was always freezing. The villa is great but not well maintained or cleaned. The bath was filthy as well as he little things like curtains etc had stains all over. For the price I would not stay there again.
於 2019 年 8 月住了 3 晚
Ratih 於 2019年8月29日回覆
Dear guest, Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us. We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future. We hope to see you again in the future and wish you the very best. Best Regards, Sales Admin

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 2 晚
ratih 於 2019年8月29日回覆
Dear Guest, Thank you for staying with us recently and we're glad to have you at our villa. It's truly appreciated for sharing your experience once stayed with us and glad to know that you having a wonderful times. We shall look forward to welcoming you again to stay with us during your next holiday in Bali. Best Regards, Sales Admin.

6/10 一般般

真實旅客

喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
The tourist area
The condition of the toilets got to improve mainly the bathtubs. Breakfast well let's just say i got diarrhoea. There were ants around the pool area and sometime spider it you're lucky enough. The balcony got to change the furniture its wear and tear. Ouh quite a remote location got to have a transportation big time.
於 2019 年 1 月住了 4 晚
ratih 於 2019年8月29日回覆
Dear Guest, Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us. We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future. We hope to see you again in the future and wish you the very best. Best Regards, Sales admin.

8/10 不錯哦

Michael

喜歡:住宿環境和硬體和客房舒適度
Could be better
Staff are very friendly...but also very in-experienced which reflected on the service received.
於 2019 年 1 月住了 2 晚

6/10 一般般

真實旅客

喜歡:住宿環境和硬體和客房舒適度
不喜歡:整潔度
Afgelegen, voordeel rustige ligging.
Groot kunstwerk brak af en viel in bad. Hierdoor 24 uur zonder water. Uiteindelijk vergist naar andere kamer, die helaas niet schoon was. Handdoeken ook niet altijd schoon, ook lakens niet. Na vragen schone lakens kregen we die wel. Soms ook te weinig wc papier.

10/10 有夠讚

Mandy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly Recommended Dream Villa
We stayed at a few different villas during our Bali trip, and D'Wina was by far our favourite. The busier Seminyak area is only a short (10 minute) and very affordable taxi ride away, but we preferred to stay local. Amazing restaurants offer delivery straight to the villa (including one notable Italian restaurant that makes seriously tasty gluten-free pizza!), and fantastic local cafes and restaurants are well within walking distance. A supermarket is under a minute's walk away, just in case you need anything. The service is attentive, friendly and kind. We could not fault the staff at all. They were helpful and eager to please. The villa was very, very generous (two spacious bedrooms, two bathrooms, an indoor and outdoor dining area, a kitchenette with island bench, a living area AND a generously-sized, clean outdoor pool) and we wished we could stay longer. Upon our next visit to Bali, we fully intend to stay here again. We highly recommend D'Wina Villas Canggu!

10/10 有夠讚

Bruce

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxury getaway
What a lovely 5 nights in this wonderful property. The only drawbacks are the location, which is quite a way from the beach, and the fact that other guests were extremely noisy until after midnight. The management apologised but it was not the hotel's fault it was the inconsiderate family who in the villa adjacent ours.