The staff were very friendly and helpful, the food was good too. The ocean view was great and the hotel had good activities for kids at their kids club.
Nkechi
於 2025 年 7 月住了 3 晚
10/10 有夠讚
wallace
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved room size. A/c housekeeping,
Hated lound music playing all night next door.
wallace
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Jose
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Food at La Palapa was consistent, tasty,
The staff was amazing and friendly. The place
Made us feel safe while enjoying Mexico.
The room was in great condition and overall it was a great offering.
Jose
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Ashley
家庭旅遊, 親子旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort was so clean, the beach was amazing even during sargassum season, the ocean, calmer than the other side of Cancun, the staff was awesome, and food and drink options were amazing! Activities available and kids club were awesome! Definitely a hidden gem we will be sure to be back.
Ashley
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Anais
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 7 月 16 日
喜歡:整潔度和住宿環境和硬體
Everyone was very friendly and the place was quiet ,not over crowded at all and very clean.
The food was not as authentic but okay .
Anais
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Amel
家庭旅遊, 親子旅遊
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Honestly this is the best resort we have been to in Cancun and we have visited about 8 resorts so far. Super friendly staff!!! Very laid back, incredibly clean resort! The food is the best!!
Amel
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Elvir
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度和設施服務
Can’t believe how clean it is so nice and peaceful 10+
Elvir
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Sabhan Jalal,Sterling hts
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度和住宿環境和硬體
Very good resort very good service and we have so much fun. Hopefully, we go back again.
Sabhan Jalal
於 2025 年 7 月住了 6 晚
2/10 很糟糕
Brandon Robert
2025 年 7 月 14 日
不喜歡:員工素質
Brandon Robert
於 2025 年 7 月住了 5 晚
10/10 有夠讚
nailyn
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Todo en esta propiedad el personal la comida la limpieza todo ya he ido dos veces y volvería y la seguridad también
nailyn
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Aurelia
2025 年 7 月 13 日
Great overall
Aurelia
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Erick
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was nice ! Thanks to Alfredo and Fidel for taking care of us our entire stay !
Erick
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Homan Mondavi,Carol Stream
親子旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
“This resort has become a favorite for my family. We travel here almost every year from Chicago, and every visit feels like a perfect getaway. The atmosphere, service, and overall experience always exceed our expectations.”
Homan Mondavi
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Nazia S Ali
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nazia S Ali
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Jose Antonio
親子旅遊
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff, no matter what area of the hotel was AWESOME! Very friendly and the best service that you can get. HIGHLY RECOMMENDED!
Jose Antonio
於 2025 年 7 月住了 6 晚
4/10 不太好
Martha Estela
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
It has a nice beach area. Well maintained facility. I did not like at alll that the so called “Concierge” was incessantly trying to get us to go a timeshare presentation. Like is the first they do when you get to the hotel. This is the only hotel I have stayed that they give you this talk, is not voluntary, they just get you and start taking and taking and pushing and pushing. Also we left several items in the room and they only returned 1 item to the lost and found. So that was kind of shady that the cleaning staff kept the rest automatically. I will not return. Cancún is extremely expensive. I do not recommend, staff wants tips for every single thing. Same if you do any other activity. Not worth it. Oh and please stay away from the markets, they will scam you any way they can.
Martha Estela
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Maureen
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Travelled with family. The Resort was very clean, friendly staff and the all meals and drinks were good.
Maureen
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Miroslawa
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
We loved everything
Miroslawa
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Bertran
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
The excursion availability was awesome. We went scuba diving off of Isla Verde and jet skiiing.
Bertran
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Ixchel Miranda de la
親子旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
La villa está en excelentes condiciones, limpia. El personal siempre es muy amable. Es un espacio familiar y tranquilo.
Ixchel Miranda de la
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Francisco Leal
家庭旅遊, 親子旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
I enjoyed the stay! The Villa was amazing, clean and big enough for my family of 6. The beach was right next door because the part of the beach right behind the hotel wasn’t that great.
Francisco Leal
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Gregory
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great family place.
Gregory
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Ji
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great experience.
Ji
於 2025 年 3 月住了 4 晚
2/10 很糟糕
Moreen,Hayward
2025 年 7 月 9 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
They lie that they have 4 restaurants they only have one and it’s outside buffet with boring food in the heat and then one Italian restaurant that needs advance booking ! Very limited food choices actually non ! No shows no nothing a very boring stay I would say and in the night and morning the cleaning staff is so loud you can’t sleep at all . It’s not exciting at all this is for 80 yr old old people a very small hotel