Dear Toryanno,Thank you for sharing your positive experience with us. We're thrilled to hear that our property's location contributed to your enjoyment. We understand the impact of the ongoing construction and appreciate your understanding and patience as we work to enhance our facilities. It's heartening to know that despite this, you found our place beautiful and are considering a return visit. We look forward to welcoming you back and striving to make your next stay even more memorable.Best Regards,Jeremy HardingHotel Manager

Dear Stace,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the level of service received from our reception and restaurant staff. Please rest assured that we take your comments very seriously and will initiate retraining for our team to ensure they better understand how to fulfill guest requests promptly and courteously. Your experience is not indicative of the high standards we strive to uphold.We appreciate your review, as it highlights areas requiring our immediate attention. We hope to have the opportunity to restore your confidence in our hotel and welcome you back for a stay that exceeds your expectations.Best Regards,Jeremy HardingHotel Manager

Dear Roshni,Thank you for sharing your wonderful experience with us. We are thrilled to hear that the stunning views and our prime location, conveniently situated near various modes of transportation, contributed positively to your stay. It's gratifying to know that our restaurant offerings met your expectations and that you found the abundance of dining options in the surrounding area to your liking.Your kind words serve as a great encouragement to our team, who strive to provide an exceptional experience for every guest. We are delighted that you loved your time here and hope to welcome you back in the near future for another memorable stay.Best Regards,Jeremy HardingHotel Manager

Dear Murray,Thank you for taking the time to share your experience with us. We deeply regret to hear that your stay was disappointing and did not live up to the high standards we strive to uphold. Your comfort and satisfaction are of the utmost importance to us, and we sincerely apologize for the disturbances you encountered.The issue with the flashing light in your room is concerning, and we appreciate you bringing this to our attention. Please be assured that we are investigating this matter promptly to ensure that it is resolved and does not affect future guests.Regarding your experience at La Boca restaurant, we apologize for the disappointment with the meal and service you received. It's our aim to offer not only quality food but also attentive and responsive service. We understand that a complimentary drink does not make up for the inconvenience, but we hope it showed our immediate intent to address your discomfort. We will be taking your feedback to review our service protocols and training to prevent a recurrence of such issues.We value your feedback as it helps us to improve and provide a better experience for all our guests. We hope you will consider giving us another opportunity to serve you better in the future and restore your faith in our hotel and restaurant.Best Regards,Jeremy HardingHotel Manager

Dear Ana,Thank you very much for sharing such positive feedback about your recent stay with us. We are delighted to hear that you enjoyed the beautiful view of the river from our property and found the breakfast to be awesome. It's our aim to provide a memorable experience, and it sounds like we were able to do just that for you.We truly appreciate your kind words and are thrilled that you had a really nice stay. Your satisfaction is our top priority, and knowing that we met your expectations brings us great joy.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Jeremy HardingHotel Manager

Dear Michael,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be awesome and hope it added value to your stay. However, we sincerely apologize for any inconvenience caused by our ongoing renovations. We understand the importance of a peaceful environment and are sorry to hear that this aspect of your stay did not meet your expectations.Please rest assured that we are taking steps to minimize the impact on our guests and improve our facilities for a more enjoyable experience in the future. Your feedback is invaluable to us as it helps us to enhance our services and guest satisfaction.We hope to have the opportunity to welcome you back after our renovations are complete, offering you the improved comfort and quality you expect and deserve.Best Regards,Jeremy HardingHotel Manager

Dear Alfy,Thank you for taking the time to share your recent experience with us. We're delighted to hear that you found our hotel's lobby lush and our rooms to your liking. Your compliments towards our staff are greatly appreciated and will be shared with the team.We take note of your suggestions regarding the update needed for our viewing options and understand the importance of modern amenities for an enhanced guest experience. Additionally, your feedback on the pricing of our food offerings and the parking situation has been carefully noted. We are committed to continually reviewing and improving our services and facilities to meet the expectations of our guests.We're glad that you would recommend us, and we look forward to the opportunity to welcome you back for an even more satisfying stay.Best Regards,Jeremy HardingHotel Manager

Dear Shari,Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the shortcomings you experienced and the discomfort it caused your family. The condition of our facilities and the quality of amenities we provide are of paramount importance to us, and we are disheartened to hear that we fell short of your expectations.We value your feedback as it plays a vital role in our continuous effort to improve and provide a better experience for all our guests. We hope you will allow us the opportunity to restore your confidence in our hotel and welcome you back for a stay that not only meets but exceeds your expectations.Best Regards,Jeremy HardingHotel Manager

Dear Angela,Thank you for sharing your wonderful experience at our hotel. We are thrilled to hear that you found the location amazing and the views from the Riverview room fantastic. Our goal is to provide a setting that complements the overall guest experience, and it brings us immense joy to know that we were able to achieve this for you.Your kind words serve as a great encouragement to our team, who strive daily to ensure that each guest has a memorable stay. We hope to have the pleasure of welcoming you back soon, ensuring another stay that is just as remarkable as the last.Best Regards, Jeremy Harding Hotel Manager

Dear Kayo,Thank you for sharing your feedback with us. While we regret to hear that you were disappointed about not receiving a room upgrade, we're glad that you appreciated the drink ticket provided. Your satisfaction is important to us, and we always strive to make your stay as enjoyable as possible.We apologize for any inconvenience regarding breakfast. Your suggestion to provide an alternative option for guests unable to eat breakfast is valuable, and we will certainly take it into consideration for future improvements.We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Jeremy Harding Hotel Manager

Dear Sharleen,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be centrally located to your satisfaction. Providing a convenient and accessible location for our guests is one of our top priorities, and we're glad to know that you appreciated it. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Jeremy Harding Hotel Manager

Dear Bertram,Thank you for sharing your feedback with us. We appreciate your input, as it helps us improve our offerings and provide a better experience for our guests.We apologize if the breakfast did not meet your expectations in terms of value and variety. We constantly strive to provide a high-quality dining experience for our guests, and we will review our breakfast options to ensure they align with our guests' preferences.If there are any specific items or selections you would like to see added to our breakfast menu, please feel free to let us know. Your feedback is valuable to us, and we will take it into consideration as we continue to enhance our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Jeremy Harding Hotel Manager

Dear Rhonda,Thank you for taking the time to share your feedback with us following your recent stay. We are delighted to hear that you appreciated our hotel's convenient location.However, we are sincerely sorry to learn of your disappointment regarding the appearance of our property. Please rest assured that your comments have been shared with our housekeeping team for immediate attention. Maintaining a clean and welcoming environment for our guests is of utmost importance to us, and we will take proactive steps to address any areas that require improvement.We appreciate your valuable input, and we hope to have the opportunity to welcome you back for an enhanced experience in the future.Best Regards,Jeremy Harding Hotel Manager

Dear Esther,Thank you for choosing to stay with us and for sharing your lovely feedback! We're delighted to hear that you enjoyed the vintage charm of your room and found it to be a refreshing change from modern accommodations. It's fantastic to know that you had a relaxing stay in our convenient location and that the air conditioning added to your comfort.We appreciate your tip about parking validation and hope to welcome you back for another memorable stay soon!Best Regards,Vivienne LiFront Office Manager

Dear Valentino,Thank you for your positive feedback! We're delighted to hear that our hotel's central location was convenient for you and allowed easy access to nearby attractions. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Vivienne Li Front Office Manager

Dear Mike,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the view of the river from your room. Providing our guests with picturesque views is something we strive for, and we're glad to know that it added to your overall satisfaction during your stay.If there's anything else we can assist you with or if you plan to visit us again in the future, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay.Best regards,Jeremy Harding Hotel Manager

Dear Yuliya,Thank you for your feedback. We're delighted to hear that you found our hotel to be convenient and comfortable during your stay. Providing a pleasant experience for our guests is our top priority, and we're glad to know that we met your expectations.If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,Jeremy HardingHotel Manager

Dear Shane,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about the great views, excellent service, and the prompt response from our housekeeping team. It's always our priority to ensure our guests have a comfortable and enjoyable stay.We're thrilled to hear that you found the breakfast amazing. Our team works hard to provide a wide variety of delicious options to cater to all tastes.We're honored to have had the opportunity to host you, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Jeremy Harding Hotel Manager

Dear Charlie,Thank you for your feedback. We're delighted to hear that you enjoyed our hotel's location. We hope to welcome you back again soon for another pleasant stay.Best Regards,Jeremy Harding Hotel Manager

Dear Martha,Thank you for sharing your feedback with us. We're delighted to hear that you found value in our offerings, including parking, breakfast, and the room rate. It's fantastic to know that you enjoyed your experience at La Boca Restaurant.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Jeremy Harding Hotel Manager

Dear Samuel,Thank you so much for your generous 5/5 review! We are overjoyed to hear that your stay at our hotel met and exceeded your expectations. It's incredibly rewarding for the entire team, including myself, to know that our hard work and dedication to providing a memorable experience are being recognized.We look forward to the opportunity to welcome you back for another exceptional stay. Should you wish to share more about your experience or have any requests for your next visit, please don't hesitate to get in touch.Best Regards,Jeremy HardingHotel Manager

Dear Anne,We're thrilled to hear that you enjoyed your stay and that we could be a part of your special celebration for your 50th wedding anniversary. It was our pleasure to provide you with an upgrade, a bottle of wine, and some petit fours to enhance your experience.Your feedback regarding our new restaurant, La Boca, and the breakfast is duly noted. We will certainly take your comments into consideration as we strive to continuously improve our offerings and provide a memorable experience for all our guests.Thank you for choosing to celebrate with us, and we hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,Jeremy Harding Hotel Manager Stamford Plaza Brisbane

Dear Mark,Thank you for your feedback! We're delighted to hear that you enjoyed the proximity of our hotel to the gardens and found the surroundings to be well kept.We hope to welcome you back for another delightful stay in the future.Best regards,Jeremy Harding Hotel Manager

Dear So Hyun,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the overall vibe of our hotel, particularly the fast elevator and swimming at our outdoor pool.However, we apologize for any inconvenience caused by certain aspects of your room you had mentioned. Please rest assured that we will address these issues internally to ensure a more pleasant experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Jeremy Harding Hotel Manager

Dear Lianne,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff and that they were able to accommodate all your needs. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Jeremy Harding Hotel Manager

Dear Sheila,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean and tidy, and that our staff were helpful during your stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another great experience in the future.Best regards,Jeremy Harding Hotel Manager

Dear Matthew,Thank you for your feedback. We're pleased to hear that you found our hotel nice. We apologize for any inconvenience caused by the room smell during your stay. Your comfort is important to us, and we'll address this issue promptly to ensure a more pleasant experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Best regards,Jeremy HardingHotel Manager

Dear Vasilios,We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. Your feedback is invaluable to us, and we sincerely apologize for falling short of your expectations.Please know that we take your concerns seriously and will address them with our team to ensure that necessary improvements are made to prevent similar issues from occurring in the future.We understand the importance of delivering exceptional service and experiences to our guests, and we regret that we were unable to meet your needs on this occasion. We would welcome the opportunity to discuss your concerns further and make amends for any inconvenience caused.Thank you for bringing these matters to our attention, and we hope to have another opportunity to better serve you in the future.Best Regards,Jeremy Harding Hotel Manager

Dear Neil, Thank you for taking the time to review your recent stay. We appreciate your feedback and look forward to welcoming you back to Stamford Plaza Brisbane in the near future. Best Regards Jeremy Harding Hotel Manager

Dear Gee, I'm sorry to learn that we did not meet your expectations. I hope for the opportunity to redeem ourselves in the near future. Best Regards Jeremy Harding Hotel Manager

Dear PUCHI,Thank you for your feedback. I was concerned to read your comments on the towels and that there was no one available to assist you upon your arrival. I will address this with our team, I was pleased to learn that the location was suitable. We hope for the opportunity to welcome you back in the near future. Best Regards Jeremy Harding Hotel Manager

Dear Sharyn, Thank you for your wonderful feedback. We appreciate your comment and look forward to welcoming you back. Best Regards Jeremy Harding Hotel Manager

Good Morning Kiri,Thank you for taking the time to review your recent stay. We appreciate your score rating and look forward to welcoming you back to Stamford Plaza Brisbane in the future. Best Regards Jeremy Harding Hotel Manager

Good Morning Vernon, Thank you for taking the time to review your recent stay. We appreciate your feedback and will address your comments with the team. We look forward to welcoming you back in the future. Best Regards, Jeremy Harding Hotel Manager

Dear William, Thank you for taking the time to provide your rating on our hotel. We thank you for rating us highly and look forward to welcoming you back in the near future. Best Regards Jeremy HardingHotel Manager

Dear Umesh, Thank you for your feedback on your recent stay. It was disappointing to learn we did not meet your expectations. We hope for the opportunity to redeem ourselves in the future. Best Regards, Jeremy Harding Hotel Manager

Dear Lee-Anne, Thank you for taking the time to review your recent stay. I am sorry to hear we did not meet your expectations on this occasion. I hope for the opportunity to welcome you back in the near future. Best Regards, Jeremy HardingHotel Manager

Dear Cathy, Thank you for taking the time to review your recent stay. It was wonderful to learn of your experience and we look forward to welcoming you back in the near future. Best Regards Jeremy Harding Hotel Manager

Dear Lisa-Maria, Thank you for taking the time to review your stay,It was great to read that the rooms and beds were comfortable. We are in the process of trialing a new in room entertainment platform and working to have this rolled out in the very near future. We thank you for your feedback and look forward to welcoming you back soon. Best Regards Jeremy Harding Hotel Manager

Dear Pavi,Thank you for taking the time to review your recent stay. We appreciate your feedback and hope for the opportunity to welcome you back in the near future. Best Regards, Jeremy Harding Hotel Manager