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布里斯本市中心英迪格飯店 - IHG 旗下飯店的評分

4.5 out of 5

評論

9.2

太棒了

10 分,有夠讚;112 則評論中有 81 則" "
8 分,不錯哦;112 則評論中有 22 則" "
6 分,一般般;112 則評論中有 6 則" "
4 分,不太好;112 則評論中有 1 則" "
2 分,很糟糕;112 則評論中有 2 則" "

9.6/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

CHUN-LIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
GSA 於 2023年9月6日回覆
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

Frederick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property. Friendly staff. Very good breakfast. People here were very helpful.
於 2024 年 3 月住了 3 晚
GSA 於 2024年3月22日回覆
Hi Frederick,Thank you for your great feedback! We are celebrating over this review! We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

Rachel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Reservations 於 2024年3月25日回覆
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 有夠讚

ANIL

喜歡:整潔度、員工素質和住宿環境和硬體
Services as advertised, clean and friendly staff
於 2024 年 1 月住了 4 晚
GSA 於 2024年2月9日回覆
Hi ANIL, Thank you so much for your great feedback! We are so happy to hear you enjoyed our hotel & that our team were able to meet your needs.We look forward to welcoming you back to our neighbourhood again soon!

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
GSA 於 2023年12月18日回覆
Hi John, Thank you for your great rating. If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 有夠讚

Ho Sum

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
GSA 於 2023年12月19日回覆
Hi Ho Sum,Thank you for your great rating. Please don't hesitate to contact us directly if you would like to leave additional feedback!

10/10 有夠讚

Renate

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Funky property with great room layout
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Nicole,St Catherine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, very close to the CBD, about 6 mins walk. Service is also really good, breakfast was always hot and staff are super helpful. Beds are comfy, pillow a bit too soft but rooms are clean and cozy. We would return for sure.
於 2023 年 12 月住了 4 晚
GSA 於 2023年12月16日回覆
Hi Nicole, Thank you so much for your great feedback!We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

Kent

於 2023 年 12 月住了 1 晚

10/10 有夠讚

David

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
GSA 於 2023年12月16日回覆
Hi David, Thank you for your great rating. If you would like to provide further feedback, please contact us directly. We look forward to welcoming you back to our neighbourhood soon!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
GSA 於 2023年12月16日回覆
Hi Anonymous, Thank you for your amazing rating! If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 有夠讚

HEESUN

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
인테리어도 좋고 호텔 수리도 된지 얼마 안된 것처럼 새거였어요. 가격 대비 매우 만족합니다.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

William

喜歡:整潔度、員工素質和住宿環境和硬體
What a great hotel. Fantastic location and very funky atmosphere. Loved it.
於 2023 年 12 月住了 2 晚

6/10 一般般

Kari

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Caragh

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely helpful stay and a lovely stay for 5 nights. Highly recommend this hotel for your next stay in Brisbane! Caragh, Ireland ☘️
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Daniel

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location and facilities was nice. Breakfast could use more variety and coffee should be available for the customer to retrieve.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Chris

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Ernesto Alejandro,Launceston

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quirky and avant-garde (maybe too much for my taste), room a bit smaller than expected, but very clean and functional. The buffet breakfast was very good value, excellent quality food and the barista coffee was included. Staff in reception, housekeeping and restaurant were amazing.
於 2023 年 11 月住了 2 晚
Teia Nair, Hotel Duty Manager 於 2023年11月12日回覆
Dear Ernesto,Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your feedback with us! We are thrilled you enjoyed your stay with us. We hope we have the opportunity to welcome you back to Hotel Indigo soon!

10/10 有夠讚

Neil

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pleased For my total stay
於 2023 年 10 月住了 7 晚
Teia Nair, Hotel Duty Manager 於 2023年11月12日回覆
Dear Neil, Thank you for your lovely feedback, we are thrilled you enjoyed your stay with us! We can't wait to welcome you back to Hotel Indigo

10/10 有夠讚

menghe

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good
Overall nice place. But reception lady Emily is not really professional.
於 2023 年 11 月住了 1 晚
Teia Nair, Hotel Duty Manager 於 2023年11月11日回覆
Dear Menghe, Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your experience with us! We are thrilled you enjoyed your stay with us. We do apologise for any issues experienced at reception, please be assured we will follow this up with the team. We hope to welcome you back to Hotel Indigo soon!

10/10 有夠讚

Richard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
location great fantastic breakfast
於 2023 年 10 月住了 4 晚
Teia Nair, Hotel Duty Manager 於 2023年11月4日回覆
Thank you for your lovely feedback Richard! We are so pleased you enjoyed your stay at Hotel Indigo Brisbane City CentreWe hope to welcome you back soon!

8/10 不錯哦

Terry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the modern styling. Great staff. Close to everything
於 2023 年 10 月住了 1 晚
Teia Nair, Hotel Duty Manager 於 2023年11月4日回覆
Thank you for your feedback Terry! We are so happy you enjoyed your stay with us and can't wait to welcome you back soon.

2/10 很糟糕

David

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I would have given this place a good review. It has much to recommend it. Convenient location, stylish rooms etc. However, I encountered an extremely rude staff member who quite wrecked my experience.
於 2023 年 10 月住了 1 晚
The GSA Team 於 2023年10月25日回覆
Hello David,We are so disappointed to hear that your experience was ruined from one of our staff members. Please know we take feedback very seriously here and will be investigating this matter further, to make sure this won't occur again. Please do give us another chance and we will make sure this won't happen again. Don't hesitate to contact us directly if you would like to provide additional feedback.Thank you.

10/10 有夠讚

Christine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the mall and other shopping
於 2023 年 10 月住了 3 晚
GSA Team 於 2023年10月23日回覆
Hi Christine, Thank you for rating and feedback! We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

Mohd Nazmi

於 2023 年 9 月住了 5 晚
GSA 於 2023年10月4日回覆
Hi Mohd Nazmi, Thank you for your great rating! We are celebrating with the team.If you would like to provide us with some more feedback, please contact us directly! We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

nicholas m

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thanks for the early check in. My stay was without fault. I booked the buffet breakfast every morning. A great range of yoghurts cereals breads along with the hot foods of eggs sausages baked beans . Chef was kind enough to poach me 2 eggs all you have to do is ask. Thanks team.
於 2023 年 9 月住了 3 晚
Teia Nair, Hotel Duty Manager 於 2023年11月4日回覆
Thank you for sharing your feedback with us Nicholas! We are thrilled you enjoyed your stay with us. We can't wait to welcome you back soon!

10/10 有夠讚

Ross

於 2023 年 9 月住了 1 晚
GSA Team 於 2023年10月23日回覆
Hi RossThank you for your great rating. If you would like to provide additional feedback, please don't hesitate to contact us directly.

10/10 有夠讚

Norman

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
GSA 於 2023年10月2日回覆
Hi Norman,Thank you for the review!If you would like to provide some extra feedback, please contact us. We look forward to welcoming you back to our neighbourhood!

10/10 有夠讚

Bill

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome stay!!
於 2023 年 9 月住了 1 晚
GSA 於 2023年10月2日回覆
Hi Bill!Thank you so much for your great review, we are celebrating with the team about this!We look forward to welcoming you back to our neighbourhood!

8/10 不錯哦

Catherine

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
GSA 於 2023年9月15日回覆
Hi Catherine, Thank you for your feedback. If you would like to provide us with anymore feedback, please send us an email. Thank you and we look forward to welcoming you back to our neighbourhood.

10/10 有夠讚

David

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good sized rooms, modern bathroom/shower. Comfy beds and plenty of power points, and usb outlets beside bed. Will stay here again.
於 2023 年 9 月住了 2 晚
Hotel Indigo Guest Service Agent 於 2023年9月9日回覆
Hi David,Thank you for your feedback! We are pleased to see that you enjoyed your overall stay with us. We hope to see you again in our neighborhood and offer you our best services once again!Kind regards,The Hotel Indigo Team

10/10 有夠讚

Greg

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
GSA 於 2023年9月6日回覆
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

8/10 不錯哦

Graeme

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
GSA - Hotel Indigo Brisbane City Centre 於 2023年8月14日回覆
Hi Graeme, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 有夠讚

Rhodora

喜歡:整潔度、員工素質和住宿環境和硬體
Cleanliness and staff
於 2023 年 8 月住了 3 晚
GSA - Hotel Indigo Brisbane City Centre 於 2023年8月14日回覆
Hi Rhodora, We are so excited to see you enjoyed your stay, the cleanliness and staff at our hotel. We appreciate your feedback. We hope to welcome you back again soon!

8/10 不錯哦

ADILE

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleaning can be improved! Housekeeping washes the glasses rather than changing them. They washed in the bathroom sink. I don't think this is very hygienic.
於 2023 年 8 月住了 3 晚
The Team at Hotel Indigo Brisbane City Centre 於 2023年8月17日回覆
Thank you for taking the time to leave us a review Adile, it is feedback like your's that allows us to improve practices and train our staff to best practice and expectations. Unfortunately we are unable to replace each glass as it is used with a new one as this is definitely not a sustainable practice. Our glasses are washed and returned for each new guest. If there was an issue with a dirty glass during your stay, we sincerely apologize! These issues are best brought to our attention throughout your stay so we are able to make the situation right and we're sorry we weren't able to give you the best service.If you would like to follow up on this issue, please reach out directly.

10/10 有夠讚

Peter

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good hotel. Staff helpful and attentive. Check out could be a bit later say 11am instead of 10am but I’m sure they would have accommodated me had I asked.
於 2023 年 8 月住了 1 晚
GSA 於 2023年8月10日回覆
Hi Eduardo, We are so excited to see you enjoyed your stay, the location and staff at our hotel. We appreciate your feedback.We hope to welcome you back again soon!

10/10 有夠讚

Judith

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚
GSA 於 2023年8月10日回覆
Hi Judith, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 有夠讚

lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Easy check in, close to south bank
於 2023 年 7 月住了 2 晚
Hotel Indigo Brisbane City Centre 於 2023年8月2日回覆
Hi Lisa, Thank you for your feedback. It is great to see you enjoyed your stay. We hope to welcome you back again soon!

10/10 有夠讚

Eduardo,Montreal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just a gem … in the heart of DT Brisbane close to everything this hotel is a amazing experience with his funky style and amazing friendly strand and service
於 2023 年 7 月住了 3 晚
Hotel Indigo Brisbane City Centre 於 2023年7月31日回覆
Hi Eduardo, We are so excited to see you enjoyed your stay and the location and style of the hotel were able to make it more enjoyable! We hope to welcome you back again soon!

10/10 有夠讚

Toru

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient for city access.
於 2023 年 7 月住了 1 晚
Hotel Indigo Brisbane City Centre 於 2023年7月22日回覆
Hi Toru, We are glad to see you enjoyed your stay with us and the location of the hotel was convenient for you! We hope to welcome you back again soon. Regards

10/10 有夠讚

Chris

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
It was newly built and I liked the funky design. May be the breakfast could improve with a few more choices on the buffet
於 2023 年 7 月住了 2 晚
The Team at Hotel Indigo Brisbane City Centre, an 於 2023年7月20日回覆
Thank you for your feedback Chris! It's really helpful for us to know how to improve. Hopefully we get the opportunity to welcome you back to our funky space. Kind regards,

8/10 不錯哦

Kirstie

喜歡:整潔度、員工素質和住宿環境和硬體
Very clean and modern. Lovely facilities and the staff were awesome. The price for this room for the night was very reasonable. I will be staying there anytime i am in Brisbane again in the future.
於 2023 年 7 月住了 1 晚
Jason- Front Office Manager 於 2023年7月11日回覆
Thank you for your great feedback.We look forward to you returning to our neighbourhood again.Warmest regards,Jason

6/10 一般般

Cecile

於 2023 年 7 月住了 1 晚
Jason- Front Office Manager 於 2023年7月11日回覆
Thank you for providing feedback.Hope you had safe travels after your departure.Warmest regards,Jason

8/10 不錯哦

Karen

情侶出遊
喜歡:整潔度和住宿環境和硬體
The room was lovely.
於 2023 年 6 月住了 5 晚
Hotel Indigo Brisbane City Centre 於 2023年7月4日回覆
Hi Karen, We are glad to see you enjoyed your stay and you enjoyed the room! We hope to welcome you back again soon!

8/10 不錯哦

Marissa

於 2023 年 6 月住了 1 晚
Hotel Indigo Brisbane City Centre 於 2023年7月4日回覆
Hi Marissa, We are glad to see you enjoyed your stay! If you wish to provide any further feedback, please reach out!

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Hotel Indigo 於 2023年6月28日回覆
Hi Michael, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 有夠讚

Jeff

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We loved everything about this hotel!! Recommend for anyone!!!
於 2023 年 6 月住了 3 晚
Hotel Indigo 於 2023年6月28日回覆
Hi Jeff, Thank you so much for your feedback! We are glad to see you enjoyed your stay. We hope to welcome you back again soon!

10/10 有夠讚

Ian

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
The Team at Hotel Indigo Brisbane City Centre 於 2023年6月5日回覆
Hi Ian, We are so glad to see you enjoyed your stay with us! If you wish to provide further feedback, please don't hesitate to reach out. Warmest Regards,

10/10 有夠讚

Mitchell

喜歡:住宿環境和硬體
Exceptional staff
於 2023 年 5 月住了 5 晚
The Team at Hotel Indigo 於 2023年5月29日回覆
Hi Mitchell, We are so glad to see you enjoyed your stay and the staff were able to make it more memorable! We hope to welcome you back soon!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Business trip
First time at hotel and they are really friendly and great service. Room was quite funky and modern, clean and had everything needed
於 2023 年 5 月住了 2 晚
The Team at Hotel Indigo 於 2023年5月29日回覆
Hi There, We are so glad to see you enjoyed your stay! We are happy that you enjoyed the style of the hotel and the staff were able to make it memorable. We hope to welcome you back soon!