住宿內酒吧

老船飯店的評分

4 out of 5
老船飯店
Kings Road, Brighton, England

評論

8.0

非常好

10 分,有夠讚;1015 則評論中有 378 則" "
8 分,不錯哦;1015 則評論中有 358 則" "
6 分,一般般;1015 則評論中有 149 則" "
4 分,不太好;1015 則評論中有 65 則" "
2 分,很糟糕;1015 則評論中有 65 則" "

8.0/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.0/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

Siu Yeung

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 2 晚
JB 於 2023年3月19日回覆
Thank you for your review of our hotel. I am pleased to see that your stay with us was good overall, and that you enjoyed the location of the hotel and service provided to you. I thank you for your score, which are appreciated. Kind regards, Jason Bramwell General Manager

2/10 很糟糕

Yue Chong

於 2020 年 10 月住了 2 晚
Daniel, Deputy General Manager 於 2020年10月16日回覆
Thank you for completing your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete your review. Kind Regards Daniel Deputy General Manager

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:住宿環境和硬體
房間窗口對住大型垃圾運輸站,一開窗臭氣熏天,要求換房間,安排了我們由309換成306的,但306一樣正對著垃圾運輸站,酒店說沒有其他房間了,很不滿意的一次住宿
於 2020 年 1 月住了 2 晚
Phil. Duty Manager 於 2020年1月27日回覆
Thank you, Guest, for your constructive feedback regarding your recent stay at our hotel. I am sorry to see that your stay with us did not meet the high standards we hold ourselves to here at The Old Ship Hotel Brighton. Kind Regards Phil. Duty Manager

10/10 有夠讚

Sharpe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel with classic England style
a hotel near to the seaside with history feeling. good and welcoming service. a bit far from the main train station but acceptable distance by a backpacker. as it is in the old town and easy to visit those attractions.
於 2019 年 9 月住了 1 晚
Phil. Duty Manager 於 2019年10月7日回覆
Thank you, Sharpe, for your review of our hotel. As a team here at The Old Ship Hotel Brighton we do our best to ensure that every guest who stays with us received the best in service. We would very much like to welcome you to our hotel again in the future. Kind Regards Phil. Duty Manager

8/10 不錯哦

Nathan

喜歡:整潔度、員工素質和住宿環境和硬體
Firstly the hotel was nice and clean and the gentleman that served me during check in was very nice and informative. The lady during check out was smiley friendly and all round seemed to be a lovely lady and I couldn’t fault the 2 minute interaction I had with her…definitely made a lovely start to my day. Only issue was the parking. When booking it stated there was parking available when I questioned it during check in I was informed that there was limited spaces and all had been booked which meant I had to spend an extra £40 for the lanes car park but understanding that it wasn’t the staffs fault at all I didn’t moan however more spaces would be lovely. Apart from that I couldn’t fault the room, service or facilities. Would potentially stay again :)
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Gillian

喜歡:整潔度和員工素質
Very convenient location. Pleasant reception, nice staff. Comfortable room, clean. Hotel needs a revamp, it’s tired, but it’s fine for a stop over. Very good price midweek!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Richard

情侶出遊
喜歡:整潔度和員工素質
A hotel of real character and charm with an unrivalled history dating back centuries. The staff were all so helpful and ensured that we had a memorable stay. Thank you.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

James

情侶出遊
喜歡:整潔度和員工素質
It was a nice hotel but was a bit noisy but that was no fault of their own.
於 2024 年 3 月住了 2 晚
NickB 於 2024年3月25日回覆
Dear James,Thank you for taking a moment to share your experience at The Old Ship Hotel.Brighton is such a diverse city, with so many great reasons to visit and we are very lucky with our location that we are right in the heart of it.We hope you visit us again soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Paul

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff.
於 2024 年 3 月住了 5 晚
NickB 於 2024年3月24日回覆
Dear Paul,Thank you for sharing this positive review.I am delighted to know you enjoyed your stay with us. We take pride in our level of service, and it is important to us that our guests leave feeling like they had a great experience.We look forward to welcoming you back again soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely very central hotel. All very good and it was a wonderful rate!
於 2024 年 3 月住了 1 晚
NickB 於 2024年3月23日回覆
Dear Kevin,Thank you so much for your review and for awarding us a five-star rating!It’s fantastic to know that you had a wonderful experience with us.We look forward to welcoming you back to The Old Ship soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Hayley

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
JB 於 2024年3月22日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

Sarah

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was friendly and the hotel was just what we was after it just needed a bit of tlc in the rooms
於 2024 年 3 月住了 1 晚
NickB 於 2024年3月17日回覆
Dear Sarah,Thank you so much for your feedback.With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression.Plans have been approved by Brighton City Council & various historical trusts for The Old Ship Hotel to undergo a major renovation (full details & dates to be confirmed).I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

May Ling

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Love this hotel for it’s authentic old s
於 2024 年 3 月住了 1 晚
NickB 於 2024年3月17日回覆
Dear May Ling,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Old Ship Brighton. I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Jemma

情侶出遊
喜歡:員工素質
Staff were friendly, bed was comfortable and hotel was convenient for seafront, bars and restaurants
於 2024 年 3 月住了 1 晚
NickB 於 2024年3月12日回覆
Dear Jemma,Thank you for your review of our hotel. As a team here at The Old Ship Hotel we do our best to ensure that every guest who stays with us received the best in service. We hope you’ll stop by again soon.Kind regardsNick BagshawDuty Manager

8/10 不錯哦

Caroline

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
NickB 於 2024年3月12日回覆
Dear Caroline,Thank you so much for your feedback.We are delighted to hear that you had a positive experience with us at The Old Ship Brighton. We look forward to welcoming you back again soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Steve

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Not 4 star . Is an aged hotel that desperately requires a makeover. Staff are smart , friendly etc but cleanliness, facilities, decor etc. has all seen better days. Headboards fell off , shower takes 15 minutes to get hot. Beds are rickety .
於 2024 年 3 月住了 1 晚
JB 於 2024年3月7日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

2/10 很糟糕

Barbara

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 2 晚
JB 於 2024年3月7日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

susan

喜歡:整潔度、員工素質和住宿環境和硬體
good staff, efficient, great place to sit and watch the sea
JB 於 2024年3月5日回覆
Thank you for writing a lovely review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

Tim

於 2024 年 2 月住了 1 晚
JB 於 2024年3月22日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

10/10 有夠讚

Paul

喜歡:設施服務
Everything was excellent and would, most certainly, recommend this hotel.
於 2024 年 2 月住了 1 晚
JB 於 2024年2月23日回覆
Thank you for taking the time to write your review. My team and I are always grateful when our guests let us know they have enjoyed their stay, after all, that is what we are here to ensure. In such challenging times as we live in, it is great to know that good traditional hospitality is still welcomed and appreciated.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

Ewan,Rye

情侶出遊, 家庭旅遊
喜歡:員工素質
Great value, great location right by the pier. Building is 100years and starting to look tired but everything was clean and worked.
於 2024 年 2 月住了 2 晚
JB 於 2024年2月16日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

10/10 有夠讚

Eva

於 2024 年 2 月住了 1 晚
JB 於 2024年3月22日回覆
Thank you for writing your review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

10/10 有夠讚

mandy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I visit Brighton every 3 months and I always stay at the old ship hotel as l love every part of my stay the hotel has character charm .the staff are lovely and helpful right across the road from the beach and sea 3 minutes to the pier, super comfy beds always a restful visit thank you so much.
於 2024 年 2 月住了 3 晚
NickB 於 2024年2月18日回覆
Dear Mandy,Thank you for the details of your stay at The Old Ship Hotel Brighton. We are always happy to hear from a returning guest to our hotel.We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you.I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Paul

情侶出遊
喜歡:整潔度和住宿環境和硬體
Had a lovely 2 day break in February very friendly and welcoming staff was upgraded for no reason which was great and given complimentary drinks when finding out it was my partner’s birthday so nice indeed
於 2024 年 2 月住了 2 晚
JB 於 2024年2月9日回覆
Thank you for writing a lovely review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

Jo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to find right on seafront, hard to park nearby but for £25 per night you can pre book to have your car in the hotels garage down the side of building behind locked shutters. Looked up hotel prior and was excited to use the outdoor terrace, see live music but neither of these were there - must be a summer only thing? :( Still, Loved the general feel, spaces, bar etc Fantastic desk staff very attentive and efficient. Sent a message explaining it was partners birthday if anyone could help make a gesture or something as some places do - sadly didnt get a reply. The Room wasn't like the photos which showed bigger room for the booking i made and paid for, so it was a little disappointing to find it was small but it was pleasant enough and spotless ! The bed was very comfortable. Unfortunately both myself and my partner burnt our shoulder/arm on the radiator in the bathroom as it's awkwardly placed I guess and narrow in there? Overall we were comfortable and happy, we only stayed one night so didn't get to Look around the building much but very happy with the ground floor facilities and location is fab
於 2024 年 2 月住了 1 晚
NickB 於 2024年2月5日回覆
Dear Jo,Thank you for taking the time to review your stay at The Old Ship Hotel. I'm so glad to hear that we were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.The Old Ship is the oldest in Brighton (Est. 1559), we have a long and very interesting history (please ask for a free copy of our history from the reception desk on your next stay with us). We have 154 guest rooms and the majority differ in size and location around the building, we are more than happy to room move guests when we have availability upon request.I am truly sorry to hear that you and your partner were burnt on the hot radiator in the bathroom, I hope you are both ok. I also apologise that we missed your message about your partners birthday, normally we would respond and arrange a little something on arrival for special occasions for our guests. I am pleased that overall you both enjoyed your stay and had a wonderful birthday.I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

2/10 很糟糕

Steve

團體旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Very run down upstairs, a meeting point downstairs for parties
於 2024 年 1 月住了 1 晚
NickB 於 2024年2月5日回覆
Dear Steve,Thank you for your review.We are very sorry to hear that we fell short of your expectations and that your experience was not a positive one.I can confirm that we intend to do a full refurbishment of the hotel, and as such, a design has been created, and currently, the extensive works are out for tender. The tendering process can be lengthy, and as such, we do not have a definite date of when we will be in a position to confirm a date for the work to begin. The hotel will remain open, and the refurbishment will be done in stages.Perhaps sometime in the future, when the hotel has undergone some refurbishment, you might consider giving us another try.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Randa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
NickB 於 2024年2月4日回覆
Dear Randa,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Old Ship Brighton.Brighton is such a diverse city, with so many great reasons to visit and we are very lucky with our location that we are right in the heart of it.We look forward to seeing you again soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Florence

情侶出遊
Pleasant efficient staff. Rooms clean and good value for money. Our room would have benefited from net curtains at the windows as the windows on that side of the hotel are overlooked.. Otherwise everything very good.
於 2024 年 1 月住了 1 晚
NickB 於 2024年2月1日回覆
Dear Florence,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Old Ship Brighton.I have passed the details about nets for the windows to our housekeeping team.We look forward to welcoming you back soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Jane

於 2024 年 1 月住了 2 晚
JB 於 2024年3月22日回覆
Thank you for writing your review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

ANDREW

喜歡:整潔度和員工素質
Old style building, lots of character but modern too
於 2024 年 1 月住了 1 晚
NickB 於 2024年1月27日回覆
Dear Andrew,Thank you for taking the time to write your review.We are delighted to hear that you had a positive experience with us at The Old Ship Brighton. I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

2/10 很糟糕

VICKI

商務旅客, 團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Filthy hotel, I have pictures of ripped chair in the reception, dirty socks behind the wardrobe, portable heater and cables all across the tiny restaurant amongst others. I will be contacting Expedia for a refund - would never recommend. Website is not a true picture of what the hotel is really like
於 2024 年 1 月住了 2 晚
JB 於 2024年2月9日回覆
Thank you for your review of your recent stay with us. We are very sorry to hear that we fell short of your expectations and that your experience was not a positive one.Please know that we take all feedback seriously and are committed to constantly improving our services and facilities. As part of this commitment, we are due to undergo a refurbishment soon to enhance the comfort and quality of our accommodations.We appreciate your honest feedback and hope that you will give us the opportunity to welcome you back in the future to experience our improved facilities.Thank you again for your review.Sincerely, Jason BramwellGeneral Manager

2/10 很糟糕

Ngozi

Old hotel so rooms were freezing. Heating did not come on even though apparently someone came to have a look. Breakfast n pool table only good things we liked. Reception staff also lovely.
於 2024 年 1 月住了 2 晚
JB 於 2024年1月22日回覆
We are Brighton’s most historic hotel and, as I am sure you will appreciate, that comes with its challenges. We are proud of our history, which is displayed throughout the building, although we are not blind to the fact that a building like ours needs continual investment to be able to maintain current market expectations. Although we have not enjoyed this investment in our recent past, we are expecting it to be forthcoming soon and, along with our superb location, I am sure that, on completion, we shall be able to project a very different experience to those who are looking for it. In the meantime, I would be happy to talk through any further comments you have and assure you that we take the experiences of all our guests very seriously and do look at any ways to improve where we can.Kind Regards Jason Bramwell General Manager

10/10 有夠讚

Noorani

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice and convenient for all amenities.Staff very friendly and helpful.
於 2024 年 1 月住了 1 晚
JB 於 2024年1月8日回覆
Thank you for writing a lovely review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

8/10 不錯哦

William

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月30日回覆
Dear William,Thank you for taking the time to review your stay at The Old Ship Hotel. I'm so glad to hear that we were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Carole

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Noisy stay
The hotel although a little tired was perfectly comfortable and the staff friendly and efficient. The main problem is the amount of dogs staying there. We were disturbed by a very vocal ‘jappy’ dog, it just wouldn’t stop. Fortunately we went out (it was early evening) and as we passed the door we could hear the poor animal scratching at the door. The owners had obviously left it alone. I do actually like dogs, but there were just so many and the owners seemed to think that everyone would be happy to hear them bark, which the did, frequently in the reception/lounge area. We won’t be returning.
於 2023 年 12 月住了 2 晚
NickB 於 2023年12月30日回覆
Dear Carole,Thank you for providing us with your valuable feedback. We apologise that your experience was less than ideal. Being a pet friendly hotel can sometimes bring it's challenges, we do try and encourage our guests with pets to try not leaving their dogs in rooms on their own if possible but as you will appreciate this is not always possible, but once we are made aware of continuous barking we immediately contact the owners who always return to attend to their pets.I do hope that you will consider a return visit when you come back to our wonderful city of Brighton.Kind regardsNick BagshawDuty Manager

8/10 不錯哦

Steven

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
NickB 於 2023年12月30日回覆
Dear Steven,Thank you for posting your positive review.With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression.We look forward to welcoming you back soon. Kind regardsNick BagshawDuty Manager

6/10 一般般

James

喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
於 2023 年 12 月住了 1 晚
NickB 於 2023年12月30日回覆
Dear James,Thank you for your review of our hotel. On behalf of my entire team, I would like to apologise for not exceeding your expectations. Your satisfaction and business is very important to us and we value your feedback.I do hope that you will consider a return visit when you come back to our wonderful city of Brighton.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
Friendly service. Excellent Reception
於 2023 年 12 月住了 3 晚
NickB 於 2023年12月30日回覆
Dear Reviewer,Thank you for taking the time to review your stay at The Old Ship Hotel. I'm so glad to hear that we were able to make your experience with us a memorable one.We look forward to welcoming you back again soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

STEPHEN

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月30日回覆
Dear Stephen,Thank you for choosing The Old Ship Hotel. We’re glad to hear that you were satisfied with your experience.We hope you’ll visit us again soon.Kind regardsNick BagshawDuty Manager

8/10 不錯哦

Andrew Slaughter

於 2023 年 12 月住了 2 晚
NickB 於 2023年12月30日回覆
Dear Andrew,Thank you for taking a moment to share your experience at The Old Ship Hotel. We are delighted to hear that you had a positive experience with us at The Old Ship Brighton. We look forward to seeing you again soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Ross

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月20日回覆
Dear Ross,Thank you for your review and for choosing our hotel.We look forward to seeing you again soon.Kind regardsNick BagshawDuty Manager

4/10 不太好

mary

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
the decor is very tired ..we had to change rooms as the first room was awful. The sink the bathroom was blocked and the house keeping wasnt great .:our bed looked like it was half made and we only had one set of towels. But the breakfast was very nice .
於 2023 年 12 月住了 2 晚
NickB 於 2023年12月20日回覆
Dear Mary,Thank you for your review.We regret that we did not deliver our usual standard of service. Our team here at The Old Ship is committed to providing high-quality customer service to all of our guests.All of our 154 guest rooms have two sets of each towel in the rooms, the second set of towels are located in the wardrobes in every room.I sincerely apologise for the problems you encountered and hope you keep in contact with us so we may be able to improve on your next stay with us.Kind regardsNick BagshawDuty Manager

6/10 一般般

Kevin

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月19日回覆
Dear Kevin,Thank you for taking a moment to share your experience at The Old Ship Hotel.We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back again soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Irene

於 2023 年 12 月住了 2 晚
NickB 於 2023年12月18日回覆
Dear Irene,We strive to be able to offer the best possible stay with every guest staying at The Old Ship Hotel and as such it is a pleasure to receive such positive feedback.I do hope that you will consider a return visit when you come back to our wonderful city of Brighton.Kind regardsNick BagshawDuty Manager

8/10 不錯哦

Amanda

於 2023 年 12 月住了 1 晚
JB 於 2024年1月8日回覆
Thank you for writing a lovely review following your recent experience at The Old Ship Hotel. I am always delighted when guests take the time to let me know about their visit and I really appreciate the effort.Kind Regards Jason Bramwell General Manager

10/10 有夠讚

Jeremy

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月17日回覆
Dear Jeremy,Thank you for taking the time to review your stay at The Old Ship Hotel. I'm so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

6/10 一般般

Mark

不喜歡:整潔度
於 2023 年 10 月住了 1 晚
NickB 於 2023年12月16日回覆
Dear Mark,Thank you for posting your positive review. At The Old Ship Hotel, we value your time and always strive to provide fast and efficient service.I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Frédéric

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
très bien
parfait, l'hôtel devrait être un peu rénové. mais le personnel est top, le confort des chambres très bien. l'emplacement parfait. pour un prix très raisonnable pour l'emplacement.
於 2023 年 12 月住了 1 晚
NickB 於 2023年12月15日回覆
Dear Frederic,Thank you for taking the time to review your stay at The Old Ship Hotel. I'm so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.As the oldest hotel in the city, the Old Ship has been proudly welcoming guests for hundreds of years. I hope we have the pleasure in welcoming you back very soon.Kind regardsNick BagshawDuty Manager

10/10 有夠讚

Stephen

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月15日回覆
Dear Stephen,Thank you so much for your review. With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We look forward to welcoming you back again soon. Kind regardsNick BagshawDuty Manager

6/10 一般般

Jeffrey

於 2023 年 12 月住了 1 晚
NickB 於 2023年12月15日回覆
Dear Jeffrey,Thank you for your review. At The Old Ship Hotel, we work hard to offer high-quality service to every guest.We hope you’ll visit us again soon.Kind regardsNick BagshawDuty Manager