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地平線飯店的評分

2 out of 5
地平線飯店
29-31 New Steine, Marine Parade, Brighton, England

評論

5.6
10 分，有夠讚；205 則評論中有 24 則" "
8 分，不錯哦；205 則評論中有 49 則" "
6 分，一般般；205 則評論中有 48 則" "
4 分，不太好；205 則評論中有 30 則" "
2 分，很糟糕；205 則評論中有 54 則" "

5.6/10

整潔度

7.0/10

員工素質

5.2/10

設施服務

5.2/10

住宿環境和硬體

5.0/10

環保程度

評論

4/10 不太好

Mamta

於 2022 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Bad
Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.
於 2022 年 12 月住了 2 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Actual picture of horizon
Hi, I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number. I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from hotels.com assistance i got a chance to let inside. I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property. Let this not happen to anyone again Thanks
於 2022 年 11 月住了 1 晚

2/10 很糟糕

Matthew

於 2022 年 11 月住了 2 晚

2/10 很糟糕

Christoffer

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hemsk vistelse.
Ett hemskt hotell som bara har en bra sak och det är läget. Allt annat är hemskt. Mögligt badrum. Iskallt i rummet pga fönster som knappt är stängda och värmen är avstängd. Gick inte att få varmt vatten varken i duschen eller i handfatet.
於 2022 年 11 月住了 2 晚

8/10 不錯哦

Gary

於 2022 年 11 月住了 1 晚

4/10 不太好

Sandrine

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
No value for money
Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!
於 2022 年 11 月住了 1 晚

6/10 一般般

Ashley

於 2022 年 11 月住了 2 晚

2/10 很糟糕

Melanie

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.
於 2022 年 11 月住了 2 晚

4/10 不太好

Elliot

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Staff were really friendly but there are no staff in the property after 8pm. Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am. Room smelt of smoke and not very clean. Mold on the walls in the bathroom. Comfortable mattress but awful pillows. Awful WiFi. Wouldn't stay here agaun
於 2022 年 11 月住了 1 晚

2/10 很糟糕

Helen Hvenegaard

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Har ikke prøvet noget liggende før.
Det bedste ved værelset var: rent sengetøj og et toilet der fungerede. Og så det andet: brusedørene var ved at falde fra hinanden, vi turde ikke tage et bad. Vinduerne kunne ikke lukkes helt, så det trak helt vild ind. Gardinerne blafrede og vi turde ikke røre ved vinduerne, af skræk for at de skulle falde ud. Døren ind til værelset stod og klaprede, fordi der var gennemtræk. Bordet i værelset var i stykker. Bordet sad ikke fast til benet. Der var gummilagner i sengene. Skidt i krogene. De havde ikke styr på bestilte værelser. Vi var glade for, at vi kun skulle overnatte en enkelt nat.
於 2022 年 11 月住了 1 晚

2/10 很糟糕

Daran

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This Hotel (Squat) is a disgrace the toilt areas were broken and had fesses on them mould broken windows dirty broken flooring .. i would like someone to call me please
於 2022 年 11 月住了 1 晚

4/10 不太好

Lydia

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
It was the cheapest option that’s why we chose it. It was grim, there was barely any toilet roll for us and nobody at reception to ask for more. Really dirty and mouldy bathroom, with the sink in the bedroom which was odd. Window wouldn’t shut so room was freezing, had to lay towels over the duvet to try and warm up. Tv didn’t work. Hallways stunk of weed which seeped into the room. Also they wanted to charge £25 if you arrive after 8:30pm which is insane! That was half the price of the room. Just do yourself a favour and don’t stay here lol

6/10 一般般

Lorna

喜歡：整潔度、員工素質和設施服務
Its in walking distance to shops, bars, restaurants, seafront. Ideal if you just want a base. Bed was nice and comfy and room was clean. The guy on reception was nice, polite, helpful.

2/10 很糟糕

Chris

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Terrible
於 2022 年 10 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
Sink had debris stuck in plughole
於 2022 年 10 月住了 2 晚

2/10 很糟糕

Daniel

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Avoid!
Disgrace of a hotel. Will not go back, bathroom had mould in the shower windows broken & boarded up with wood. The pictures on the advertisement is not what you get they look like were taken from a different hotel. Rooms smelt of smoke. Gaps in walls & doors which made it very cold at night. Over our 3 night stay no house keeping was done to empty bins fresh towels etc. Room was very dirty & staff didn’t really care.
於 2022 年 10 月住了 3 晚

2/10 很糟糕

Tanya

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was terrible. The room did not look like any of the pictures. Upon arrival, there was a pile of dirty towels and laundry in my room, and i had no clean towels or toilet roll. The bathroom stank and had mould. After discussing with the receptionist, they took the dirty laundry and gave me a fresh towel, but no toilet roll. The cups, kettle and teaspoons were also dirty. There was no heating, and the window would not fully close, so was very could. Also, the duvet was very thin. The hallways were very thin and most of the flooring/stairs/doors were very creaky. The walls were very thin and i could consistently hear people throughout the nights. The room was not cleaned at all during my 3 night stay. I was charged to leave my luggage for a few hours on the day of check out. Location and wifi were decent.
於 2022 年 10 月住了 3 晚

6/10 一般般

Georgia

於 2022 年 10 月住了 1 晚

6/10 一般般

Richard

情侶出遊
喜歡：員工素質
Great location next to the pier, although the room could do with an massive upgrade! Other than that no complaints
於 2022 年 9 月住了 2 晚

10/10 有夠讚

Chris

於 2022 年 9 月住了 2 晚

2/10 很糟糕

Rhys

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Was very old and run down would definitely not stay again
於 2022 年 9 月住了 1 晚

2/10 很糟糕

April

於 2022 年 9 月住了 1 晚

6/10 一般般

Lydia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Wouldn’t bother again
Room was the cheapest option around that wasn’t a hostel so we went for it, but was still expensive for what it was. £115 for one night but the room was really run down. It’s opposite a park too which is loud at night as it seems groups of men sit drinking on the benches. Ceiling was wallpapered which was odd. The toilet seat was too small for the bowl and wasn’t fastened on properly which wasn’t great. Chairs were really stained. Walls had stickers from previous guests clothing. Hallway was really loud when wind blew or other guests shut their doors (would make your door rattle). Parking around there is an absolute nightmare too
於 2022 年 9 月住了 1 晚

4/10 不太好

Amy

於 2022 年 9 月住了 1 晚

10/10 有夠讚

Bilgin

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2022 年 9 月住了 1 晚

4/10 不太好

Ben

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2022 年 9 月住了 1 晚

6/10 一般般

Johnny

不喜歡：員工素質和住宿環境和硬體
Dammigt
Smutsig toa, toasits trasig. Saknades schampo. Tomma schampo behållare trots att det stod i beskrivningen att det skulle finnas. Allmänt dammigt.
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Linda

喜歡：整潔度、員工素質和客房舒適度
The staff were friendly, beds were comfy and when we asked to me moved as our room was too high for my mobility they were very accommodating all in all we had a pleasant stay
於 2022 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money.
I booked a double bedroom for a night at Hotel Horizon because I had an early hospital appointment (7.15am) at the Brighton County Hospital. The hotel is only 8 mins on foot to the pier and 8 mins to the town centre. I made sure I checked in within the 3pm to 8pm window and it went very smoothly. The receptionist was extremely pleasant and helpful. I was given information how to get back into the hotel after the checkin window and how to get to the hospital on foot and how much time I should allow myself to get there with plenty of time to spare. I could not asked for a more comfortable stay at the price I paid at the height of Summer in Brighton. The room was clean and the bed was comfortable. There’s even a lovely beach view where the pier was visible from the room. There was plenty of coffees and teas as well as a couple of packets of biscuits which were most welcome. It’s also fact the the interior of the hotel, like carpet and woodwork are desperately in need of an overhaul. Overall, a pleasant stay.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Rebecca

於 2022 年 8 月住了 2 晚

2/10 很糟糕

Martin

於 2022 年 8 月住了 1 晚

2/10 很糟糕

Magdalena

於 2022 年 8 月住了 1 晚

2/10 很糟糕

Mehmed

於 2022 年 8 月住了 1 晚

4/10 不太好

Brendan

於 2022 年 8 月住了 1 晚

10/10 有夠讚

Josie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
Stayed here with my sister for pride weekend it’s definitely more of a place to put your head down but it’s exactly as advertised. It’s a amazing location right by the beach and pier so was easy to get to everything!! The room was nice, bed was comfortable the en-suite is small but you can use it. You have a kettle and a tv in the room. I’d definitely stay again
於 2022 年 8 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Wouldn't recommend
This hotel needs to be closed and completely refurbished and deep cleaned before allowing any new visitors. The room was very basic and the beds uncomfortable for even one nights sleep for the price paid with the bathroom minute and not very clean. Would not recommend or stay again.
於 2022 年 7 月住了 1 晚

6/10 一般般

Jamie

不喜歡：整潔度
Okay
I found excrement on the toilet roll after we first checked in. There are a lot of stairs and no lifts. Also there were festivals not far away on beach until late at night. The water in the shower was barely warm on the highest setting although there had just been a heatwave. The good point was that it was cheaper than other places that were close to the beach.
於 2022 年 7 月住了 2 晚

2/10 很糟糕

Leah

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I liked the location, I didn't like that it was dirty and had lots of dust and the shower was broken the toilet seat broken, almost fell in the toilet
於 2022 年 7 月住了 2 晚

2/10 很糟糕

Wendy

於 2022 年 7 月住了 1 晚

2/10 很糟糕

Diksha

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The staff were kind and polite. However, the property inside is darker and more shabby than harry potter's closet. Old carpet, very old bathroom. Some left-over body wash in the room. Worst of all, the shower was either scalding hot or freezing cold. I realised that at 10pm in the night. I did mention it to the staff in the morning and asked for a refund. The receptionist assured he would escalate to the manager and let me know.
於 2022 年 7 月住了 1 晚

4/10 不太好

Joanna

不喜歡：整潔度和住宿環境和硬體
Dissapointing and too expensive for what it was.
The room wasnt clean. Thick dust on the headboard and in corners of the room. Bedside lamp flickered alot. No bath towels. Only one toilet roll. No shower gel in shower despite there being two containers but both were empty. One window didnt open. Asked for a bath towel but didnt get one. Had to dry myself with hand towel after shower. One good thing was the view of the beach and the location of the hotel. Paid £180 for one nights stay which was alot of money for so much to be wrong.
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Mel

於 2022 年 7 月住了 2 晚

6/10 一般般

Jayne

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Bedding clean that’s it , very out dated depressed me when I walked in the room , it’s ok if you just drop your bags of and go straight out , won’t stay again, I said can I leave my suitcases because we was early £5 and none return so don’t get they early unless you want to carry you luggage with you ☹️
於 2022 年 7 月住了 1 晚

4/10 不太好

Yvonne

不喜歡：整潔度和住宿環境和硬體
Disgraceful
The hotel looked ok from outside appart from scaffolding and in side was dull and very out of date our room was fairly clean the windows absolutely filthy which i supposed helped as our view was looking at scaffolding which they did not mention when we booked 2 out of 10
於 2022 年 6 月住了 2 晚

10/10 有夠讚

Margaret

於 2022 年 6 月住了 3 晚

2/10 很糟糕

真實旅客

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horizon hotel
Very dirty and dated , no hot water, lots of facilities broken, nothing like pictures. Where hotel is so old you can hear every single movement from upstairs next door, so couldn’t sleep. Also was scaffolding work on front from 9am. Possibly the worst hotel I’ve stayed in all be it still £160 for one night
於 2022 年 6 月住了 1 晚

2/10 很糟糕

Megan

於 2022 年 6 月住了 1 晚

6/10 一般般

Corina

於 2022 年 6 月住了 1 晚

6/10 一般般

HOSSAM

商務旅客
喜歡：員工素質和客房舒適度
於 2022 年 6 月住了 1 晚