高級寢具、舒適加層、客房內保險箱、書桌

AKA 波士頓公園飯店的評分

4 out of 5
AKA 波士頓公園飯店
90 Tremont St, Boston, MA

評論

8.4

非常好

10 分,有夠讚;1002 則評論中有 569 則" "
8 分,不錯哦;1002 則評論中有 214 則" "
6 分,一般般;1002 則評論中有 110 則" "
4 分,不太好;1002 則評論中有 63 則" "
2 分,很糟糕;1002 則評論中有 46 則" "

9.0/10

整潔度

8.8/10

員工素質

7.6/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Wing Lun

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great places
於 2024 年 4 月住了 5 晚
Lewil Reynoso - Operations Manager 於 2024年4月18日回覆
Thank you, Wing Lun Yau, for the fantastic review! We're delighted you enjoyed your stay at Hotel AKA Boston Common.

10/10 有夠讚

Quan

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very nice place!
於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月18日回覆
Dear Quan, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and I am pleased to see that you felt that this was a nice place. I look forward to an opportunity to welcome you back in the future. Sincerely, Patrick HerrickManaging Director

8/10 不錯哦

YI-WEN

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
所有的體驗都很好,可惜的是浴缸的排水管堵塞,我必須把它移除以利排水。
於 2023 年 9 月住了 1 晚
Assistant Front Office Manager 於 2023年9月28日回覆
Dear YI-WEN,Thank you for providing your review of Hotel AKA Boston Common! We are extremely delighted that you had the opportunity to experience our luxurious accommodations and all its amenities, as well as the gracious, personalized service of which we pride ourselves on. Your recommendation and feedback are truly appreciated. We hope to welcome you again soon!Warm Regards,Jordan Gallop

10/10 有夠讚

King Yan Adam

於 2023 年 5 月住了 1 晚
Assistant Front Office Manager 於 2023年5月21日回覆
Thank you for your feedback.

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
Great location. Wonderful staff! Would stay again.
於 2024 年 4 月住了 1 晚

6/10 一般般

James

情侶出遊
喜歡:整潔度
Upon arrival we discovered the entire lobby area was sealed off by Sheetrock except for a small front desk area. Elevators were down a small walkway along a Sheetrock wall. Our room was spacious and quite well appointed. However for 3 days we had no cold water - just scalding hot water that led us to take showers in another room on another floor. Upon checkout we asked to speak to a manager but were informed they were in meetings all morning but we would be called after the meetings. Later in the day we picked up our luggage and were assured the manager would call us shortly. Four days later, no call yet.
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Maria

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really great Love Pet Friendly, amazing stuff, cleaning stuff was on top of our room every day. I highly recommending this hotel to all my friends and family. I came over to stay because was running Boston marathon and will suggest to offer a discount to runners as a future reference because most hotels does it! (Will come back next year for same dates definitely!) 👍👍👍
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Jermaine

喜歡:整潔度、員工素質和住宿環境和硬體
Amazing staff
於 2024 年 4 月住了 1 晚
Joseph G. 於 2024年4月19日回覆
Thank you for staying with us Jermaine! We look forward to welcoming you back soon and will certainly pass your kinds words along to our team :)

4/10 不太好

Mohamed

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Vibrating noise all night, beds not comfortable, shower top really need cleaning attention
於 2024 年 4 月住了 1 晚
Joseph G. 於 2024年4月19日回覆
Thank you for staying with us Mohamed. We will be addressing your concerns with both our engineering and housekeeping teams. Please reach out if you find yourself back in Boston and I would be happy to personally oversee your accommodations to ensure a better stay.

10/10 有夠讚

Ian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年4月20日回覆
Dear Ian,Thank you so much for your glowing review of Hotel AKA Boston Common! We're delighted to hear that you had such a fantastic experience with us. Your feedback means a lot, and we look forward to welcoming you back soon.

4/10 不太好

Jarrett

不喜歡:員工素質和住宿環境和硬體
Not good
於 2024 年 4 月住了 1 晚
Joseph G. 於 2024年4月19日回覆
Thank you for staying with us Jarrett. I sincerely apologize that we failed to meet our mutual standards. Please reach out if you find yourself back in Boston and I would be happy to personally oversee your accommodations to ensure a better stay.

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Joseph G. 於 2024年4月19日回覆
Thank you for staying with us Andrew! We look forward to welcoming you back soon :)

10/10 有夠讚

Victor Erik,Azcapotzalco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed here for the Boston Marathon, overall a great choice. An easy 15 minutes walk to the Boston Common park area where you take the buses to the start line. Plenty of places around to eat and drink, along with pharmacies and several T line stations. Staff was great, and helped me with all my requests. Room was pretty quiet, and didn't have any issues in terms of street noise or sounds coming from other rooms. The room was cleaned daily, without requesting it. The hotel was getting some repairs during my stay, but that didn't affect my experience at all. Totally recommended.
於 2024 年 4 月住了 5 晚
Lewil Reynoso - Operations Manager 於 2024年4月18日回覆
Dear Victor Erik,We're thrilled to hear that you enjoyed your stay at Hotel AKA Boston Common during the Boston Marathon! Your kind words about our convenient location, helpful staff, quiet rooms, and seamless service mean a lot to us. We appreciate your recommendation and look forward to welcoming you back in the future!

6/10 一般般

Pete

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
That need to have coffee in the room or the lobby at least.
於 2024 年 4 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年4月17日回覆
Dear Pete,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the availability of coffee during your stay. We do offer complimentary coffee in the lobby from 7-10 am, and guests can also request coffee machines for their rooms. Your input is valuable to us, and we appreciate the opportunity to improve our services. We hope to welcome you back in the future for an enhanced experience.

10/10 有夠讚

Dalton

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location. Friendly staff that go the extra mile. Clean and comfortable rooms. Good value.
於 2024 年 4 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年4月18日回覆
Dear Dalton,Thank you so much for your fantastic review! We're delighted that you had such a positive experience during your stay at Hotel AKA Boston Common. Our team takes great pride in delivering excellent service, ensuring our guests feel welcome and comfortable throughout their visit. We're glad you appreciated our central location, friendly staff, clean and cozy rooms, and the overall value we strive to offer. It would be our pleasure to have you stay with us again in the future!

10/10 有夠讚

Michael

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
This is a very nice hotel right on the edge of Boston Common. You can easily walk to many of Boston’s tourist attractions from here. It is near perfect if you’re running the Boston Marathon. 10 minute walk for busses to the start. 20 min walk from finish line.
於 2024 年 4 月住了 3 晚
Kianna 於 2024年4月16日回覆
Dear Michael,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

10/10 有夠讚

S

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great last minute stay. Staff were beyond accommodating. The valet team was equally as nice. Would definitely stay here or another Aka property.
於 2024 年 4 月住了 1 晚
Kianna 於 2024年4月15日回覆
Dear Stefanie,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

10/10 有夠讚

Gretchen

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The room was loud, we could hear every conversation in the hallway and every time the elevator chimed. Other then that the room was great.
於 2024 年 4 月住了 4 晚
Kianna 於 2024年4月12日回覆
Good evening Gretchen.Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your stay with us. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

2/10 很糟糕

Sebastien

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
One of the worst stay I had in my life. From the ongoing renovation in the lobby (6:30am jackhammer drilling daily), to the absolute rudeness of the front office staff to the 30min wait for the valet (every time one wants the car) , and the terrible bed. Oh, and the bell car can not be brought up to the valet area - due the renovation. One therefore needs to carry their bags on the street - in the rain
於 2024 年 3 月住了 4 晚
Lewil Reynoso - Operations Manager 於 2024年4月2日回覆
Dear Sebastien,We are sincerely sorry to hear about your disappointing experience at our hotel. We apologize for the inconvenience caused by the ongoing renovations in the lobby and any rudeness encountered from our staff. Your feedback is valuable to us, and we will take immediate action to address these issues to ensure a better stay for our future guests.We hope you will give us another opportunity in the future to provide you with a better and enhanced experience.Thank you for bringing these concerns to our attention.

10/10 有夠讚

Danielle

於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年4月2日回覆
Dear Danielle,Thank you for taking the time to leave a stellar 5/5 review for Hotel AKA Boston Common. Your feedback is greatly appreciated and serves as a testament to our commitment to excellence in hospitality. We look forward to hosting you again in the future.

6/10 一般般

Patrick

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
The property was under construction, and they make you pay $65 for parking even if you are staying at the hotel. Then they tell you if you want to use your vehicle you have to give them 15-20min to go get it. Each time you get it, you are charged $65. Water pressure was sputtering and the bathtubs drain didn't work.
於 2024 年 3 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年3月31日回覆
Dear Patrick,Thank you for your detailed review of your recent stay at Hotel AKA Boston Common. We apologize for any inconvenience caused by our valet parking service. Please note that the 65 charge is for overnight parking with in/out privileges. We understand the importance of prompt car retrieval and are working to ensure our valet team minimizes wait times.Additionally, we are sorry to hear about the water pressure issues in your room and the bathtub drain problem. Our maintenance team has been informed and will address these concerns promptly. Your feedback helps us improve, and we hope to provide you with a more seamless and enjoyable experience on your next visit.

8/10 不錯哦

Maryalice

喜歡:整潔度、員工素質和住宿環境和硬體
Older building/room and lobby is under a bit of construction but excellent staff and very clean. Great location, walking distance to stores and the T
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月31日回覆
Hi Maryalice,Thank you for your review of Hotel AKA Boston Common! We appreciate your feedback and your patience as we undergo renovations in our lobby. We're delighted to hear that you found our staff excellent and the rooms very clean. Our prime location near stores and the T makes it convenient for our guests.We look forward to welcoming you back soon for an even better experience!

10/10 有夠讚

Nicholas,Durham

喜歡:整潔度、員工素質和住宿環境和硬體
Nicole at the front desk made it great!
於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月29日回覆
Dear Nicholas, Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team, we are truly lucky to have Nicole. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick Herrick Managing Director

10/10 有夠讚

steve

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年3月31日回覆
Dear Steve,Thank you for your review of Hotel AKA Boston Common. We appreciate your positive feedback and are glad you enjoyed your stay with us.We look forward to welcome you back in the future.

2/10 很糟糕

Allison

喜歡:員工素質
不喜歡:設施服務
I did pay at the property, the final reconciled charge for the hotel did not match the expedia price. They charged me an additional 'desitnation charge' not listed on expedia, in addition 'resort fee' that was listed on the expedia site. Very shady.
於 2024 年 3 月住了 1 晚
Patrick 於 2024年4月2日回覆
Dear Allison, Thank you for taking the time to share your feedback. I am so sorry if there is any confusing with the Destination fee. We are certainly happy to assist in any billing errors that you may feel have occurred. Please feel free to reach out to us here at the Hotel and we can review to ensure the accuracy of your billing.

10/10 有夠讚

Gregory

於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月29日回覆
Dear Gregory, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick HerrickManaging Director

10/10 有夠讚

Carmine

喜歡:整潔度、員工素質和住宿環境和硬體
everything was great
於 2024 年 3 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年3月25日回覆
Dear Carmine Timmoneri,Thank you so much for your 5/5 review of Hotel AKA Boston Common! We're delighted that everything was great during your stay. Your feedback means a lot to us, and we can't wait to have you back soon!

4/10 不太好

Brandon

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Location was great in center of everything in Boston but hotel was under construction which wasn’t told at booking or on arrival .also that would be woken up by construction in hotel at 9 am and we were on 5th floor . Other then that great .
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月25日回覆
Dear Mr. Jackson,Thank you for sharing your feedback regarding your recent stay at Hotel AKA Boston Common. We apologize for any inconvenience caused by the ongoing construction. We appreciate your understanding and are glad to hear that you found the location to be convenient and enjoyable otherwise.We value your feedback and hope to welcome you back for an improved experience in the future.

2/10 很糟糕

Chelsea

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a bad experience at this hotel. Construction Noise starting at 7am and ran all day. Was told breakfast was complimentary - it wasn’t. Valet left my driver’s window down. Bathroom was filthy.
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月26日回覆
Dear Chelsea,Thank you for your feedback regarding your recent stay at Hotel AKA Boston Common. We apologize for the inconveniences you experienced with the construction noise, breakfast misinformation, valet service, and cleanliness of the bathroom. We are taking immediate steps to address these issues and ensure a more enjoyable experience for our guests in the future.We hope you will consider giving us another opportunity in the future for an improved and enhanced stay experience.

8/10 不錯哦

Amy

情侶出遊
喜歡:整潔度
The hotel was nice. No super direct connections for the T but not a long walk. No on site restaurant except for defined hours. Staff was helpful approached but never greeted when entering or departing.
於 2024 年 3 月住了 4 晚
Lewil Reynoso - Operations Manager 於 2024年3月25日回覆
Dear Ms. Calhoun,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about our hotel and staff.We understand your feedback regarding the on-site dining availability and will take this into consideration for future improvements. Additionally, we have noted your comment about staff greetings and will ensure that our team is attentive to welcoming guests upon arrival and departure.We hope to welcome you back soon for an even more enjoyable stay.

4/10 不太好

Cynthia

情侶出遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Notre séjour de 3 nuits passées au AKA Boston Common s'est bien passé, malgré les petits inconvénients rencontrés. Le personnel est souriant et serviable, cependant pour le prix payé pour la chambre, celui-ci n'a pas rencontré nos attentes, hormis la situation géographique idéale, à côté de la station de métro et du parc. Nous avions payés pour une chambre lit king à l'étage supérieur - vue ville, qui s'avérait être face au batiment voisin en brique, sans vue. La chambre était d'une superficie raisonnable, mais les meubles était endommagés, sans parler de la salle de bain avec des accessoires rouillés et un bain douche taché. La chambre n'a pas de cafétière incluse, le service étant offert à la réception le matin. Le site web de réservation ne mentionnait pas qu'il y avait des rénovations à partir de 6h30 le matin, que nous entendions même au 12e étage. Il n'y a pas de stationnement inclus dans le coût de la chambre. Il y en a un de disponible avec valet au coût de 65$ par jour. Nous avons apprécié la ville de Boston somme tout.
於 2024 年 3 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年3月25日回覆
Dear Ms. Casse,Thank you for taking the time to share your feedback regarding your recent stay at AKA Boston Common. We sincerely apologize for any inconveniences you experienced during your stay.We are glad to hear that you found our staff to be friendly and helpful, and that you appreciated our convenient location near the T station and the Commons. However, we regret that your room did not meet your expectations, particularly regarding the city view, furniture condition, bathroom amenities, and the absence of a coffee maker.We apologize for any confusion regarding renovations, parking availability, and additional fees. Your comments are valuable to us, and we will use them to improve our services and communication.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

10/10 有夠讚

Caterine

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me encanta el lugar. Es tan perfecto .
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Gerente de Operaciones 於 2024年3月25日回覆
Querida Caterine,Nos alegra enormemente saber que te encantó el lugar y que todo te pareció perfecto.Muchas gracias por haberte alojado con nosotros.Si tienes alguna recomendacion, o si alguien de nuestro equipo mejoró tu estadia superando tus expectativas nos encantaria saber.Esperamos poder volverte a ver en el futuro.

10/10 有夠讚

Abby

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月25日回覆
Dear Ms. Abby Melillo,Thank you for taking the time to leave us a review of your stay at AKA Boston Common. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

10/10 有夠讚

Jim

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location and friendly, helpful staff.
於 2024 年 3 月住了 1 晚
Kianna 於 2024年3月22日回覆
Dear Jim,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

8/10 不錯哦

Michael

喜歡:整潔度
於 2024 年 3 月住了 3 晚
Patrick 於 2024年3月18日回覆
Dear Michael, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick Herrick Managing Director

10/10 有夠讚

Mohammad,Dearborn heights

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is a very good option for everyone visiting Boston. I book my hotels based on location and this is in the perfect spot. The meeting point to start the tours of the freedom trail (ths State House) is a few steps away and shopping area and cafés are two blocks away. The metro station is across the street, and the area is quiet and safe.
於 2024 年 3 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年3月16日回覆
Dear Mr. Mohammad Ayoub,Thank you for your wonderful review of our hotel, Boston Common. We are delighted to hear that you found our location to be perfect for your visit to Boston, with easy access to the Freedom Trail, shopping areas, cafés, and the metro station. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next trip to the city!

2/10 很糟糕

Amanda

於 2024 年 3 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年4月2日回覆
Dear Amanda,We sincerely apologize for the disappointing experience you had during your stay at Hotel AKA Boston Common. Your feedback is valuable to us, and we regret that we did not meet your expectations.We would like to learn more about your concerns to address them promptly and ensure they are not repeated in the future. Please reach out to us directly so we can discuss your experience further and make things right for you.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 有夠讚

Jill

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月13日回覆
Dear Ms. Davis,We appreciate your review of our hotel, AKA Boston Common! Your support means the world to us.We're delighted that you enjoyed your stay with us, and we hope to have the pleasure of hosting you again soon.

8/10 不錯哦

Sarah

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location between the Common, Beacon Hill and the North End. Loads of activities and dining options nearby
於 2024 年 3 月住了 4 晚
Lewil Reynoso - Operations Manager 於 2024年3月11日回覆
Dear Ms. Johnson,We greatly appreciate your feedback on AKA Boston Common. Your positive review of our convenient location near the Common, Beacon Hill, and the North End means a lot to us. If you have any suggestions about further improvements, please share them with us. We value your feedback and hope to host you again soon.

10/10 有夠讚

Katherine,Teaneck

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful (chic modern decor), very clean, convenient location (walkable and near restaurants and shopping).
於 2024 年 3 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年3月11日回覆
Dear Ms. KatherineYour review just made our day!Thanks for praising our chic modern decor, cleanliness, and convenient location. We're thrilled you enjoyed your stay at AKA Boston Common. Looking forward to hosting you again soon!

10/10 有夠讚

Phillp

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and accommodations. Loved happy hour in the lobby. The hotel staff was fabulous.
於 2024 年 3 月住了 3 晚
Patrick 於 2024年3月11日回覆
Dear Phillip Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you also enjoyed our social and your accommodations. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick HerrickManaging Director

10/10 有夠讚

Nicole,Suffield

於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月31日回覆
Dear Nicole Marc,Thank you for taking the time to leave a review for Hotel AKA Boston Common. We truly appreciate your feedback and are delighted that you had a positive experience during your stay with us.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
The area was great. Rooms were very clean and comfortable.
於 2024 年 3 月住了 1 晚
Lewil Reynoso - Operations Manager 於 2024年3月9日回覆
Dear Mr. SvecThank you for staying with us at AKA Boston Common, The review you gave us truly brightened our day. We appreciate your positive comment about the great area and the comfortable and clean rooms. If you have any additional comments, we'd love to hear them. Looking forward to having you back and elevating your next stay even further.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年3月9日回覆
Dear Mr. WilsonThanks for letting us know about your positive experience at AKA Boston Common. Any specific highlights or suggestions you might have would be great to hear. We look forward to seeing you again soon!

10/10 有夠讚

Stephen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a wonderful stay. Checking in was quick and easy. Valet was very helpful. My room was clean and modern. I will definitely be staying at Hotel AKA again.
Patrick 於 2024年3月4日回覆
Dear Stephen, Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented Valet team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Patrick HerrickManaging Director

6/10 一般般

Patrick

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Patrick 於 2024年3月4日回覆
Dear Patrick, We take all guest comments very seriously so thank you for taking the time to provide feedback. We're sorry to hear your overall visit was just ok. I'd like to discuss your situation in further detail. Please contact us directly. We are committed to providing our guests with an exceptional experience and sincerely hope to have the opportunity to host you again in the future. Sincerely, Patrick HerrickManaging Director

2/10 很糟糕

isabel

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2024 年 2 月住了 1 晚
Patrick 於 2024年3月4日回覆
Dear Isabel, We take all guest comments very seriously so thank you for taking the time to provide feedback. We're sorry to hear your overall visit did not meet your expectations. I'd like to discuss your situation in further detail. Please contact us directly. We are committed to providing our guests with an exceptional experience and sincerely hope to have the opportunity to host you again in the future. Sincerely, Patrick HerrickManaging Director

8/10 不錯哦

Geraldine

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Overall the hotel was great and as described on the website. Our main complaint relates to very poor lighting in the room we stayed in. The lights are in odd places and dim making it quite hard to read.
於 2024 年 2 月住了 3 晚
Lewil Reynoso - Operations Manager 於 2024年3月2日回覆
Dear Geraldine,Thank you so much for staying with us and taking your time to write a great review. We deeply appreciate your feedback. Rest asured that we're working on improving the rooms and this summer we'll welcome a refreshed AKA. We'd love to know if you have any other comments. Thank you again for staying with us. We hope we can host you again in the future!

8/10 不錯哦

Natasha

喜歡:整潔度、員工素質和住宿環境和硬體
I really liked the hotel very friendly and helpful staff, beautiful rooms uniquely decorated with style. Very clean and the beds were extremely comfortable as well as pillows.
於 2024 年 2 月住了 2 晚
Lewil Reynoso - Operations Manager 於 2024年3月2日回覆
Dear Ms. BadreeThank you so much for your review!We're happy to know that you enjoyed your stay with us and you liked our staff and rooms. If there's anything that you think we can improve please let us know. Hope to host you again in the future!

8/10 不錯哦

Lisa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The location near Boston Commons was perfect for a first visit to Boston.
於 2024 年 2 月住了 2 晚
Mauro Cristian 於 2024年2月26日回覆
Dear, LisaThank you for choosing AKA Boston Common for your first visit to Boston and for sharing your experience. We're delighted to hear that our location near Boston Commons provided the perfect base for exploring the city. It's always our goal to ensure our guests can easily access Boston's iconic sights and enjoy the vibrant atmosphere.We appreciate your four out of five-star rating. Our commitment is to continuously improve and provide an exceptional experience for all our guests.Best, regards