Front of property

Reviews of Hotel Colombians Suite International

3 out of 5
Hotel Colombians Suite International
Carrera 43A No. 24C - 06 Esquina, Bogotá, Distrito Capital

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 88 reviews" "
Rating 8 - Good. 30 out of 88 reviews" "
Rating 6 - Okay. 14 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 4 out of 88 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

LILIANA

Stayed 1 night in Mar 2023

2/10 Terrible

Isabella, Uruguay

Liked: Cleanliness
Disliked: Property conditions & facilities
overbooked hotel
I reserved my hotel room 1 month in advance. When I arrived at 10 p.m. the day of the reservation they told me they had to relocate me (with my father that have a problem on the leg) because they didn't have the room for us because THEY SOLD IT. They moved us to another terrible hotel that it didn't also have elevators so my father had to walk through the stairs with his leg problem. Also, we had to leave the suitcases at the reception because of the weight and the elevator problem. They didn't give us water, anything. It was really disappointing. Expedia treated us well and refund us for all the mistakes the hotel had. So kudos for this platform. But never ever going to that hotel again.
Stayed 1 night in Jan 2018

6/10 Okay

Isabella

Liked: Staff & service
Nice attention
The staff was really helpful and friendly. We were waiting for the room to have air conditioning, but there was not even heating and was really cold.
Stayed 1 night in Dec 2017
Response from Ecommerce manager on 2017/12/27
dear guest, thank you for choosing us, we are glad you had a good stay, within the services we offer and which appear in the description of the hotel did not mention heating or air since the hotel does not have this service. We hope to assist you in a next visit Best regards Tatiana Rios

10/10 Excellent

Louis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located near downtown Bogota
My family and I were very satisfied with this hotel. From the moment we walked in and started the check-in process we were welcomed. I am not sure about the spelling of the front desk person that check us in but I believe her name is Jaymi, I can tell you that she was amazing, everything we asked for, she did it with pleasure and professionalism. The hotel is located in a very quiet street and is accessible to restaurants, public transportation and anywhere between 15 to 20 minutes by cab to the "centro" or downtown area. The only thing that my wife and I would like to recommend is that the hotel administration place a toaster in the breakfast area. We missed having our bread toasted. As a final note, I would definitely recommend this hotel and would go back when the time comes. Thank You.
Stayed 1 night in Jun 2017
Response from Tatiana Rios on 2017/7/4
Dear Guest It is important for us that you had a pleasant stay and that we meet your expectations, we will take into account the suggestion of the toaster and we hope that for your next visit to Bogotá we will be your first choice. Best Regards Tatiana Rios Ecommerce Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It's a budget hotel but with the staff and cleanliness it made a difference. A bit far from the historic plaza and attractions. I stayed due to a local friend's residence. Quiet area. Watch out for the windowless rooms.
Stayed 1 night in Jun 2017
Response from ecommerce manager on 2017/7/4
Dear Guest Thank you for choosing us, we are happy to know that you had a good stay, we hope to be a great option on your next trip to Bogota. Best Regards Ecommerce Manager

8/10 Good

kungster, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
A 3 floor elevator building with some rooms have no windows but into its hallway. The rooms are clean and simple. The hotel provides a bar of soap and shampoo. No cups, coffee, or tea. Direct TV with a few english speaking channels. Breakfast is mainly fresh eggs, cold cuts, cereal, and coffee. The staff are nice and limited English but use your Google translator to assist. Pretty far from all the attractions. I stayed due to a friend's location nearby.
Stayed 4 nights in May 2017
Response from ecommerce manager on 2017/6/5
Dear Guest Thank you for your comment, our location is very central, just 10 minutes from the historical center and 20 minutes from the pink zone, Thank you for choosing us and we hope to see you again. Best Regards Tatiana Rios Ecommerce Manager

6/10 Okay

Daneka

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just Ok
It was just ok. The room and bathroom were nicely decorated, but not clean. There was hair EVERYWHERE! I'm actually hoping it was from the maid and not the previous guest because it was even beneath the covers in the bed and that is gross. The hair was all over the floor because when I took off my socks hair was all over them. Going to my room it was completely dark because the lights are automated, but the light near my room didn't work so i could barely get into my room. Don't be in a rush because they have to walk you to your room and count your mini bar items and make you sign for them. The front desk person was soooo nice and helpful. It was just ok for overnight, but I won't be back. If you're not picky or squeamish about a hairy situation, then you might like it.
Response from Tatiana Rios on 2017/6/5
We regret that your experience has not been satisfactory, we assure you that the necessary corrections will be taken with the staff in charge, we are characterized by the good service and cleanliness in all our areas and situations like these we can not allow them. Thanks for leaving your comment Best regards Tatiana Rios M Ecommerce Manager

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
The staff was quite rude. There was no room service available and the amenities were poor. Don't recommend this hotel!!!
Response from General Manager on 2017/2/22
We regret that your experience was negative, we assure you that the pertinent actions were taken so that situations like these will not be presented again. We apologize because our service has always been characterized for being excellent, we lament that it could not live. Best Regards Tatiana Rios M Ecommerce Manager

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
We never stay in that hotel, they send ua to another one, we dont even know why, the other hotel (blue inn) wasnt that bad but their staff were rude
Response from General Manager on 2017/2/22
We regret what happened to your reservation, this was fortuitous and know that immediate action was taken regarding the service of the staff, we apologize. Best Regards Tatiana Rios Ecommerce Manager

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
very clean o noise my room to street
breakfast is not good missing ceral fronch bread or tost
Response from General Manager on 2017/2/22
Dear guest Thanks for your comment, we will take into account your nonconformity to improve breakfast, we hope to serve you on your next trip to Bogota. Best Regards Tatiana Rios M Ecommerce Manger

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't go wrong.
Second time staying in this hotel. Five-star rating. No complaints about anything. They even accommodate a "travel breakfast" since I was leaving earlier than regular breakfast time. Amazing customer service, specially from Lady. She was awesome. Hotel is very close to airport, it is a $6 dollar ride by taxi. Safe area.
Response from Tatiana Rios on 2017/5/10
Dear Guest It is gratifying to receive feedback like yours, this encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Colombian Suite , your best option in Bogota. Best Regards tatiana Rios M ecommerce Manager

2/10 Terrible

John, Coral Springs FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and switch
They said hotel closed for renovations.they put me in a sister property that was also under construction. Had to move rooms because of noise in the evening. Horrible experience
Response from Tatiana Ríos on 2016/12/27
Appreciated guest We regret your experience We had an inconvenience with the hotel, but the problem was already overcome, we apologize for the inconvenience caused. Tatiana Ríos Ecommerce Mánager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Choice. Awesome results.
Hotel is awesome. Pretty close to the airport (less than a ten-minute ride), hotel is spacious, bed is AWESOME, king size, very nice and safe area. Receptionists are increíbly nice and very helpful, specially Laura and Marcella. I would totally stay in this hotel again. Highly recommended. It's a perfect choice for value, distance and comfort.
Response from Tatiana Rios on 2017/5/10
Dear Guest Thanks for your choice, we are glad to know that you had an excellent stay, we hope to be your first choice. Best regards Tatiana rios Ecommerce Manager

8/10 Good

Mayra, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, hotel people were very helpful, amicable.
A pleasant experience, after the shock of finding out the airport punch my passport business, making me pay $80 extra in taxes for my hotel stayed.
Response from Tatiana Rios on 2016/11/4
Dear Guest Thank you for your score and choosing, we're glad to know that was a good stay, hope to be your best option. Best Regards Tatiana Rios Ecommerce Manager

6/10 Okay

Reena

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for quick stay
Hotel was ok for one night stay. Walls must be thin because it was kind of loud. Also, the bed was a little hard. Staff was very friendly, however, and building was secure.
Response from General Manager on 2016/11/4
Dear Guest Thank you for choosing us, it is important to know that felt comfortable in our hotel, we will cnueta suggestions to make your next stay more pleasant. Best Regards Tatiana Rios Ecommerce Manager

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Good location, friendly staff and nice, comfy room.
Response from General Manager on 2016/11/4
Dear Guest Thank you for your comment, we hope to assist you on your next trip to Bogotá Best Regards Tatiana Rios Ecommerce Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff
Staff spoke a small bit of English but we're very helpful. Location is a bit further from tourist district but easy accessible and safe area.
Response from Tatiana Rios on 2016/7/23
thanks for your valuable comment, actually the hotel's location is very good, many tourist places to visit and the good service that we can live a true experience Hotel Colombians suite hope that on your next stay be his first choice. Best Regards Tatiana Rios Ecommerce Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is extremely clean and located in a good neighborhood. However, the beds are a little hard.
Response from Tatiana Rios on 2016/6/22
Dear Guest Thank you for choosing us, good to know you had a good stay, we will consider your suggestion as to the beds We hope to serve you again. Best Regards Tatiana Rios M Ecommerce Manager

8/10 Good

MONICA, Atlanta, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, rooms are clean, wifi was functioning and a overall good deal for the price. Staff was Vvery accommodating to their guests. Located near stores, restaurants and salons. I would definitely recommend this hotel.
Response from Tatiana Rios on 2016/6/22
Dear guest It is gratifying to receive feedback like yours, because every day we work for our guests, we hope to always be your first choice. Best Rgards Tatiana Rios M Ecommerce Manager

8/10 Good

jose j, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great plce to stay for the price
the staff very freindly
Response from Tatiana Rios on 2016/7/23
Dear Guest Thank you for your comment and rating We hope to serve you in your next trip to Bogota. Att Tatiana Rios Ecommerce Manager

8/10 Good

Andres, Sarasota Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price and great location
One nigth only but my room has a big bed . Breakfast was really Good but need more variety
Response from Tatiana Rios on 2016/7/23
Dear Guest We welcome your comments We're glad you had a good stay, we will consider your suggestion regarding the breakfast. Best Regards Tatiana Rios M Ecommerce Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal and great location!
Friendly staff, good service.
Response from Tatiana Rios on 2016/3/26
Thank you for your comments, we are happy with your words, We wait for him in his next visit to Bogotá!

8/10 Good

Orlando, Kearny NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was good and taxis come to the door
Response from Tatiana Rios on 2016/3/26
Thank you for your comments and appreciate your comfort in our hotel. We await you at the next opportunity!

10/10 Excellent

Magdalena, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed to transportation, restaurants
Hotel Manager Ricardo Garcia was flexible with our change of dates, front desk staff Catherine, Lorena & Fanny were efficient and friendly as well as the cleaning, shuttle driver and restaurant staff. This hotel is closed to everything including ElDorado airport. We did mentioned an issue with the fumes coming from the kitchen which was resolved but other than that it is a casual, clean and nice hotel. Food is good and the restaurant might ran out of food. Lots of college soccer players attending tournaments.
Response from Customer Service on 2016/1/22
Mrs Magdalena, Thank you for your comments, it is a pleasure to know that our staff promptly fix their needs.Le expect on your next visit to Bogota!

4/10 Poor

Samer

Liked: Property conditions & facilities
Disliked: Cleanliness
Bed sheets was used dirty
All was fine, until i came to sleep, and i found the bed sheets used and dirty, i call the front desk, the lady had no rooms service in the night, she offered yo change me the room, but the other room was the same...next day, i extend my stay for one night, but i came back in the evening and no room service...and have no service in the night...lastly i checked out and left to another hotel on the city as this hotel are also very far away from every thing.
Response from Tatiana Rios on 2016/5/23
very sorry about all the drawbacks he had, with all our team to return to ocurrir.Esperamos situations not all the changes that have been made to help improve this situation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Response from Tatiana Ríos on 2016/12/27
Apreciado Huésped Gracias por su calificacion

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

4/10 Poor

Simo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia cómoda he impecable
Mis padres iban de paso y me comentaron que todo estaba perfecto, y los atendieron muy bien, los ayudaron con todo lo que necesitaban: imprimieron boletos aéreos, les guardaron el equipaje por unas horas mas aun que ya habían entregado su habitación.
Stayed 1 night in Oct 2019

8/10 Good

Igor Jordão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção para Corferias
Escolhi o hotel pela proximidade ao Corferias, pois é possível ir andando até lá (cerca de 10 min). O quarto é amplo e muito limpo, assim como o banheiro. A equipe é excelente: bastante atenciosa e prestativa. Cheguei mais cedo (5h30) e consegui o early checkin por um ótimo valor. O café-da-manhã não oferece muita variedade, mas é gostoso. O frigobar tinha apenas opções de bebidas sem álcool, nada para comer. O hotel não oferece serviço de quarto, há o número de um delivery (que não pertence ao hotel) que achei ruim; é preferível caminhar um pouco (5 min) no sentido do Corferias, onde há grande variedade de restaurantes. Em medo geral, o hotel é um ótimo custo benefício para quem vai expor/ visitar no Corferias.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

BBB bom bonito e barato
Café da manhã fraco e quartos simples. Secador de cabelo estragado, lixeira amassada.
Stayed 2 nights in Jun 2018

6/10 Okay

Marco

Liked: Staff & service
Ok für geringe Ansprüche
Wir wählten das kleine Hotel, weil wir in der Nähe zu tun hatten. Dem Preis entsprechend war alles Okey

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vlakbij de bushalte
Ik had inderdaad bij Hotel Suite International gereserveerd, maar ik kreeg bericht dat ik bij Blue Inn me moest melden. Blijkbaar waren er werkzaamheden aan de hand. Blue Inn was O.K.
Stayed 1 night in Dec 2017
Response from Customer Service on 2018/1/9
Bedankt voor uw bezoek! We wachten op je bij een volgende gelegenheid!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Nit Muy bien todo perfecto y servicio excelente
Stayed 4 nights in Oct 2017
Response from Tatiana Rios on 2017/11/3
Gracias por sus comentarios y calificación, le esperamos en una próxima oportunidad!

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from Tatiana Rios on 2017/7/4
Gracias por su calificacion

6/10 Okay

Juliet Patricia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
El servicio de restaurante es muy malo.
Stayed 1 night in May 2017
Response from Tatiana Rios on 2017/6/5
Apreciada Señora Patricia Agradecemos dejar su comentario,nos gustaria saber un poco mas en que fallo nuestro servico de restaurante,para mejorarlo. Siempre buscamos con estas retrolaimentacion mejorar en todos nuestros servicos Cordialmente Tatiana Rios Ecommerce Manager

4/10 Poor

Jorge Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel bonito cercano a embajada USA
El hotel está cerca a la embajada USA, es bonito y limpio. Sin embargo no tenía agua caliente (dicen que por un problema en las calderas , que debía ser temporal pero no fue corregido a tiempo en mi caso). Además en la noche pedí que me llamaran un taxi pero dijeron "no hay cómo llamarlo , no hay internet", lo que sugiere poca recursividad o disposición de quien estaba en recepción. Además , no funcionaba el wifi ni el internet alambrico. Estos detalles dañaron mi concepto general.
Response from Tatiana Rios on 2017/5/10
Apreciado Señor Jorge Alexander Pedimos disculpas por los inconvenientes que tuvo durante su estadia,se tomaron los correctivos necesario e inmediatos para que situaciones como estas no se vuelvan a presentar. esperamos que con estos inconvenientes ya solucionados podamos volver atenderlo, Cordialmente Tatiana rios Ecommerce Manager

8/10 Good

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
infra estrutura custo beneficio em perfeito estado
Response from Tatiana Rios on 2017/5/10
Gracias por haber utilizado nuestros servicios. Apreciamos altamente sus comentarios, estamos muy complacidos de saber que tuvo una buena estadía en el Hotel Colombians Suite , esperamos poder volver atenderlos en su próxima visita a Bogotá Atentamente Tatiana Rios M Ecommerce Manager

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio cómodo buen desayuno
Todo muy bien
Response from Tatiana Rios on 2017/5/10
Apreciada Señora Silvana Gracias por su calificacion y por elegirnos. Atentamente Tatiana RiosM Ecomemrce Manager

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia cómoda y tranquila
Response from General Manager on 2017/2/22
Apreciado huésped Agradecemos el tiempo que ha tomado para comentar sobre nuestro Hotel, esto nos anima a seguir trabajando diariamente en pro de la excelencia. Esperamos poder contar con Usted en una próxima oportunidad, por favor considerenos su mejor opcion. Cordialmente Tatiana Rios M Ecommerce Manager

8/10 Good

Doris

Liked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/2/22
Gracias por su calificacion

8/10 Good

MALORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/2/22
Gracias por su calificacion

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambio al blue inn
Bueno yo reserve en el hotel Colombia suits internacional, y al llegar al hotel me transladaron al blue inn por lo que mi reseña es de ese hotel muy bonito todo y muy amables
Response from General Manager on 2017/2/22
Apreciada Señora Wanda Lamentamos a ver tenido que cambiarla al Hotel Blu inn,pues fue un caso fortuito,pero nos alegra saber que en el Blu inn hotel tuvo una buena experiencia,esperamos trner la oportunidad de podeer atenderla de nuevo. Cordialmente Tatiana Rios Ecommerce Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tatiana Rios on 2017/5/10
Gracias por elegirnos

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estratégicamente ubicado
Había leído comentarios no muy buenos... la ubicación para el trámite de visa la mejor, el desayuno muy bueno, el personal atento, la habitación confortable.
Response from Tatiana Rios on 2017/5/10
gracias por su valioso comentario, realmente la ubicación del hotel es muy buena, muchos sitios turísticos para visitar y con el buen servicio que nos caracteriza puede vivir una verdadera experiencia,Esperamos que en su próxima estadía seamos su primera opción. Cordialmente Tatiana Rios Ecommerce Manager

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, nos trataron muy bien, solo el wifi estaba sin funcionar ese dia, pero todo lo demas excelente!
Response from General Manager on 2016/11/29
Apreciado Huesped Nos alegra saber que tuvo una excelente experiencia y lamentamos lo del WFi,se tuvo un daño,pero se logro solucionar,esperamos poder atenderlo en una proxima visita a Bogotá. Cordilamente Tatiana Rios M Ecommerce Manager

10/10 Excellent

César Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel limpio,cómodo y acogedor
muy bien
Response from General Manager on 2016/11/4
Apreciado Huesped Gracias por su calificacion,esperamos poder atenderlo en su proxima visita a Bogotá. Cordialmente Tatiana Rios Ecommerce Manager