Aerial view

Reviews of ibis Bilbao Centro

1 out of 5
ibis Bilbao Centro
Concha Jeneralen Kalea, 28, Bilbao, Vizcaya

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 710 reviews" "
Rating 8 - Good. 326 out of 710 reviews" "
Rating 6 - Okay. 66 out of 710 reviews" "
Rating 4 - Poor. 6 out of 710 reviews" "
Rating 2 - Terrible. 3 out of 710 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto, Garibaldi Highlands

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked very well
Stayed 1 night in Mar 2024

8/10 Good

ANDREW MARK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, informative and spoke good English. Rooms are basic but very clean and the beds are comfortable. Hotel is in a good central location with most attractions within walking distance. 15 mins max.
Stayed 4 nights in Mar 2024

8/10 Good

David

Stayed 4 nights in Feb 2024

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned and only 15 minute walk from the city centre. No tea or coffee making facilities in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Downtown Bilbao
Good value hotel in downtown Bilbao. Short walking distance to tram line to connect around the major sights. Parking was a real surprise, well priced and on site. Ibis is stepping up their game - recommended.
Stayed 2 nights in Oct 2023

8/10 Good

Paraskeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kylee

Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
The staff are excellent, the rooms are a good size, the breakfast is mediocre, but the location is perfect - dead centre of Bilbao.
Stayed 14 nights in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Me & my friend had a really nice stay here in Bilbao. The hotel is well located in the city centre, close to shops, restaurants, bars & transport hubs.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with helpful staff
The hotel room was clean and the staff were very helpful, the location is good as well, walking distance to restaurants and places like Guggenheim museum.
Stayed 1 night in Jul 2023

6/10 Okay

Dayna

Liked: Staff & service, room comfort
Ok, not great
Stayed 5 nights in Aug 2023

8/10 Good

Attila

Traveled with partner
Liked: Staff & service, property conditions & facilities
Small room, and pillows were not that great. AC was quiet, but there was a good amount of street traffic noise.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From location, parking, to hotel staff and room, everything was great!
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep
Personally the hotel was comfortable, clean helpful staff but if you want to sleep then DON’T stay here the hotel itself was quite but the constant noise of traffic , dogs barking, kids screaming, adults yelling and I mean all night this hotel would benefit from soundproof windows or supplying there customers with ear plugs we were on holiday and after 2 nights I feel like I need a holiday
Stayed 2 nights in Jul 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jun 2023

8/10 Good

Vaune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but worn down, poor finishes, lights kept flickering and room wasn’t cleaned properly. Black out blinds but no curtain or screens meant either the room was dark and cut off from outside, or fully bright from the light. No tea or coffee facilities, no plug sockets beside bed. All fine and manageable, and no major problems but just not what you expect from an Ibis and would make me think twice about booking Ibis again.
Stayed 3 nights in Jun 2023

8/10 Good

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, Rooms very clean would stay there again and recommed to friends.
Stayed 4 nights in Jun 2023

8/10 Good

Patrick

Stayed 4 nights in May 2023

8/10 Good

Maria

Excellent breakfast. Noisy bed and poor towels diminish the qualification of this good hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Angela

Stayed 4 nights in May 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Peter

Stayed 1 night in May 2023

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel in central location
Good clean hotel in central location with friendly staff. Room size a bit small, but that's standard Ibis. A fridge to keep drinks cool would have been very welcome since Bilbao is a very warm place. Otherwise ok
Stayed 4 nights in May 2023

10/10 Excellent

juan A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

JI HYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was bigger than I expected. Compared to other ibis hotels I've been to. More than enough space to open my luggage. Staff was very friendly and attentive. Location was good. In walking distance to pretty much all the important attractions im Bilbao.
Stayed 2 nights in Apr 2023

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well located.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wilma

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Ideal location. In the heart of the city . Clean . Staff was super friendly and helpful
Stayed 1 night in Apr 2023

10/10 Excellent

Carl

Stayed 1 night in Apr 2023

10/10 Excellent

Costas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect one-star hotel
The hotel is very clean and comfortable. Its location is ideal since it's very close to everything. The breakfast is decent and the staff very polite.
Stayed 7 nights in Mar 2023

10/10 Excellent

Costas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in a perfect location
A week in Bilbao. Ibis has absolutely exceeded our expectations. Decent breakfast. Very comfortable and clean rooms
Stayed 1 night in Mar 2023

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service
In between the old town and Guggenheim Museum
The smell of bleach was too strong upon entering the room. Had to run the ventilation for a while to clear it.
Stayed 2 nights in Dec 2022

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno
Stayed 2 nights in Nov 2022

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff on reception
Stayed 1 night in Oct 2022

10/10 Excellent

Fernando J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price - value
1) Excellent location (as it is usual with Ibis hotels) 2) Room and bathroom very clean 3) Room set up confortable
Stayed 4 nights in Sep 2022

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The overall experience was great, all staff are really nice.
Stayed 3 nights in Sep 2022

8/10 Good

Manuel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good value for money. The hotel is perfectly located, and all main Bilbao's attractions can be reached in a 15-minute walk maximum. The garage is quite convenient as it is close to impossible to find a park spot in the city centre. The hotel is quiet and tidy, only a bit noisy at night when locals like to party and shout and you can clearly hear them through closed windows. If I'll ever go to Bilbao again, this will be my hotel.
Stayed 4 nights in Aug 2022

10/10 Excellent

M Rasborn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful. Had a great 2 night stay at the Ibis Centro
Stayed 2 nights in Aug 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Great central location with very clean rooms and parking for €10 per day. No fridge, kettle etc. in the room so quite basic but clean and quiet.
Stayed 1 night in Aug 2022

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service
Central location
The hotel is very well located, just outside of the central area and easy to find bars, cafes and shops full of local people. It's also just off the Camino. The only disadvantage we had was that the air con was really poor so the room was very hot.
Stayed 1 night in Jul 2022

10/10 Excellent

Isabel, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Abdelfattah

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Jeanette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Well located hotel, clean, simple but fine. Fine selection for breakfast .
Stayed 1 night in May 2022

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Bilbao
Standard Ibis. Clean. Easy walking distance to tourist area. Friendly helpful staff.
Stayed 3 nights in May 2022