Location is decent and very walkable however the rooms are not Mariott quality. The carpets need changing and rooms need updating.
It’s okay for one night as a stop over but probably not longer…unless one wants a decent easy to reach Whitefield location close to the Sheraton conference center
Charged for airport collection but taxi didn’t turn up/wasn’t booked by hotel.
Booked return taxi to airport for way home, checked 3x during stay to confirm and … it wasn’t infact booked! On checkout I spotted I had been charged for airport collection and complained, reception did make it right by quickly calling a taxi and paying for return trip to airport after complaining.
Large room with fridge, lots of water provided daily which was good. Dirty/stained towels & sheets, decor was tired.
Staff friendly and helpful.
真實旅客
於 2024 年 11 月住了 7 晚
8/10 不錯哦
Mohan
2024 年 9 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service is good. Facilities need to be better
Mohan
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Mohan
家庭旅遊
2024 年 9 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s nice. Room , bath door is stuck, not closable
Hot water supply is poor
Mohan
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Fnu
2024 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Fnu
於 2024 年 7 月住了 3 晚
8/10 不錯哦
Prateek
商務旅客
2024 年 5 月 13 日
喜歡:整潔度和員工素質
There is ample scope of improvement considering the brand name associated with it. The facilities and room fittings/furniture can be upgraded. The floor carpet has a stale stink and needs up gradation. The washroom drains are very slow (almost clogged) and the toiletries are quite basic. The food buffet layout is average and does not match the high price charged.
Overall: an average experience
Prateek
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Vivek
2024 年 2 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Vivek
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Anjith
商務旅客
2024 年 2 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Anjith
於 2024 年 2 月住了 1 晚
6/10 一般般
Viswa
家庭旅遊
2024 年 1 月 5 日
喜歡:整潔度
不喜歡:住宿環境和硬體
I am a returning customer and yesterday the key fob did not work and it was repaired temporarily and it is very random that one key works and the other did not work .
Also today the hot water shower had filter blockage and I had to take bath with cold water .
I like the hotel location and spacious rooms but the condition of certain things have created inconvenience .
I have stayed here earlier and on planning to stay few days .
I need a compensation for the inconvenience items ot wave off one day rent or hotels.com should provide a voucher with at least one stay room rent including taxes
Viswa
於 2024 年 1 月住了 1 晚
6/10 一般般
Rudraksh
2023 年 12 月 28 日
喜歡:員工素質
不喜歡:整潔度
Rudraksh
於 2023 年 12 月住了 2 晚
4/10 不太好
Shamsudeen
2023 年 11 月 26 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The rooms have an unused unaired smell.
Carpet has large stains.
Tv remote doesn’t work.
Breakfast is bad, not enough choices, bakery items like donuts are very hard, no salt/pepper on the table when serving omelette and host don’t know how to properly seat out guests. The napkins given have a shiny finish, which means they are more decorative than useful.
Shamsudeen
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Klaas Berend
2023 年 10 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic service with a team that upholds the highest standards. Great breakfast buffets, spacious rooms and a decent gym. Truly enjoyed the stay at Aloft!
Klaas Berend
於 2023 年 10 月住了 7 晚
8/10 不錯哦
Arup
2023 年 9 月 25 日
Arup
於 2023 年 9 月住了 4 晚
2/10 很糟糕
ANDREA
2023 年 8 月 13 日
ANDREA
於 2023 年 7 月住了 15 晚
8/10 不錯哦
Srinivason
家庭旅遊
2023 年 3 月 6 日
喜歡:整潔度、員工素質和設施服務
The property is well maintained. Breakfast buffet was good. The room was exactly how it is shown in the pictures. Initially there were a couple of issues - door wasn't locking from outside, bathroom door not working. Maintenance staff fixed it pretty quick. Overall it was a nice stay.
Srinivason
8/10 不錯哦
Yogesh
商務旅客
2023 年 1 月 26 日
喜歡:整潔度、員工素質和客房舒適度
Aloft whitefield
Old fashioned facility. Though hotel is clean, it certainly needs renovation. Staff is helpful and polite. Dinner food is average. Breakfast was good. Felt Little gloomy at hotel.
Yogesh
於 2023 年 1 月住了 2 晚
10/10 有夠讚
Helena
團體旅遊
2023 年 1 月 12 日
喜歡:住宿環境和硬體和客房舒適度
Fantastic, comfortable hotel in Whitefield
Helena
於 2023 年 1 月住了 1 晚
4/10 不太好
James
親子旅遊
2022 年 7 月 19 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度和設施服務
Sheets are not clean and saw hairs and stains etc. They charged extra person fee, but there are no extra blanket, towel, pillow etc.
James
於 2022 年 7 月住了 2 晚
4/10 不太好
Shiran
2022 年 6 月 28 日
不喜歡:整潔度和住宿環境和硬體
Looked dirty within the property and in rooms especially shower areas. Bed sheets felt like sandpaper, couldnt check me in until 3:15 even though check jn was 12:30. Staff tried hard but it felt like putting lip stick on a pig.
Shiran
於 2022 年 6 月住了 2 晚
6/10 一般般
真實旅客
2022 年 5 月 4 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Don't Stay
Dark entrance, pool not operational, old hard towels, microscopic bathroom, washbasin outside the washroom
真實旅客
於 2022 年 4 月住了 2 晚
10/10 有夠讚
Aseem
家庭旅遊
2022 年 1 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GOOD PROPERTY AND WELL MAINTAINED.
VERY POLITE STAFF AT THE RECEPTION.