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坎谷伊斯汀阿斯塔渡假村的評分

4 out of 5
坎谷伊斯汀阿斯塔渡假村
Jl. Munduk Catu No.8, Canggu, Kuta Utara, Canggu

評論

9.4

好極了

10 分，有夠讚；388 則評論中有 276 則" "
8 分，不錯哦；388 則評論中有 89 則" "
6 分，一般般；388 則評論中有 12 則" "
4 分，不太好；388 則評論中有 5 則" "
2 分，很糟糕；388 則評論中有 6 則" "

9.6/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 3 晚
GM 於 2019年11月25日回覆
Dear Guest, Thank you for scoreing your stay with us. We hope that you had an enjoyable stay with us and that we may welcome you back to us again in the future! Best Regards, Anders General Manager

10/10 有夠讚

Taekyung

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
다들 아시다시피 짱구에서는 쇼핑이나 외식 등 즐길거리가 많아요! 호텔 위치가 워낙 좋아서 다 걸어다닐 수 있는게 장점이구요. 걱정하시는 것처럼 밤에 엄청 시끄러운 정도는.. 아닙니다. 여자친구는 좀 설쳤다구 하는데 저는 잘잤어요. 아침 조식도 맛있으니까 꼭 드시길 추천바랍니다.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Emily

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was in a very good location. The staff was really nice and friendly. There were many things to do around the area and a lot of different restaurants. Will defiantly stay here again next time I come to Bali.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Rosalie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was beautiful, very clean & the staff was very friendly and helpful! I really enjoyed my stay! Recommend a 10/10
於 2024 年 1 月住了 6 晚

8/10 不錯哦

Arthur

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There's construction happening next door which is very noisy in the mornings.
於 2024 年 4 月住了 4 晚
Jari 於 2024年4月19日回覆
Dear Arthur, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologies that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We are located in a strategic location, but there are a few ongoing projects that may generate noise in the area. We apologize for any inconvenience this may caused.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 有夠讚

Simon

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Magnifique hôtel, le personnel vraiment sympathique, service impeccable ! J'avais une chambre au dernier étage avec vue sur l'océan 😍
於 2024 年 3 月住了 6 晚
Jari 於 2024年4月19日回覆
Dear Simon, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the comfort of our rooms. We are also glad that you enjoyed the exceptional service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Yulia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel in a busy area walking distance to the beach. Very nice rooms and friendly staff
於 2024 年 3 月住了 4 晚
Jari 於 2024年4月8日回覆
Dear Yulia, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our convenient location, and comfort of our rooms. We are also glad that you enjoyed the friendliness service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed the hotel and pool area.
於 2024 年 3 月住了 5 晚
Jari 於 2024年4月8日回覆
Dear Linda, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the relaxing ambience of the pool and hotel area.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 不錯哦

Mark，Langwarrin

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel with amazing services. Staff could not be more helpful and friendly. One one thing I would suggest is possibly a sail shade even just over half the pool as the sun can get extremely hot. Apart from that we cannot fault the hotel
於 2024 年 3 月住了 4 晚
Jari 於 2024年4月8日回覆
Dear Mark, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for enjoying the exceptional service from our team. Your feedback on the shade around the pool will be shared with relevant department for improvement.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 不錯哦

Madeleine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location
於 2024 年 3 月住了 3 晚
Jari 於 2024年4月5日回覆
Dear Madeleine, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our convenient location that close to the main attractions.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Matija

喜歡：整潔度、員工素質和住宿環境和硬體
All was good.
於 2024 年 3 月住了 1 晚
Jari 於 2024年3月27日回覆
Dear Matija, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Zubareva

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚

8/10 不錯哦

Jayden

喜歡：員工素質
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Roger

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Everton

於 2024 年 2 月住了 5 晚

10/10 有夠讚

Dylan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms
於 2024 年 2 月住了 3 晚
Jari 於 2024年2月26日回覆
Dear Dylan, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the comfort of our rooms.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Emma

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and a great stay!!
於 2024 年 2 月住了 7 晚
Jari 於 2024年2月26日回覆
Dear Emma, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the friendliness service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Sandra

喜歡：整潔度和住宿環境和硬體
Fabulous clean and comfortable. Great staff. Awesome buffet. Thanks 🙏
於 2024 年 2 月住了 2 晚
Jari 於 2024年2月18日回覆
Dear Sandra, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing the cleanliness and comfort of our rooms. We are also glad that you appreciate the exceptional service from our team and decent breakfast selections.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

8/10 不錯哦

Tehgan，Coogee

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bird sounds on roof if your on a higher level I had to ask to be moved rooms on the second night as I got no sleep.
於 2024 年 1 月住了 2 晚
Jari 於 2024年2月8日回覆
Dear Tehgan, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We sincerely apologize for the bird sounds near your room. We understand this can be disruptive, and we appreciate you bringing it to our attention. Your feedback will be shared with the relevant department for consideration of possible improvements.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Jari Nielsen

10/10 有夠讚

Hannah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 5 晚

8/10 不錯哦

tsuyoshi

喜歡：住宿環境和硬體
ご飯が美味しい
於 2024 年 1 月住了 4 晚
Jari 於 2024年1月30日回覆
Dear tsuyoshi, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating our food quality.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Mike

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel and staff
Lovely hotel with great service. Clean, great pool and excellent breakfast. Gym is well equipped and all machines properly functioning Staff are first class.
於 2024 年 1 月住了 2 晚
Jari 於 2024年1月24日回覆
Dear Mike, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for appreciating the high-quality service from our team. We are glad that you recognize the cleanliness of our hotel, pool, and decent breakfast selections as well as well equipped gym facilities.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Tranaldo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 9 晚

10/10 有夠讚

Joyce

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay in Canggu
Beautiful stay. Very close to the beach, restaurants and shops. The service was stellar! They were kind, gracious and helpful. Massages were in house. Breakfast & menu items were great. Lots of variety.
於 2024 年 1 月住了 5 晚
Jari 於 2024年1月12日回覆
Dear Joyce, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location, in-room massage, diverse breakfast selections, and varied menu options. We are also glad that you appreciate the high-quality service from our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Jari Nielsen

10/10 有夠讚

Elizabeth，Coburg

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

maeve

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Mathias

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 15 晚

10/10 有夠讚

Frances

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Cansu

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was a construction happening next to hotel which was annoying
於 2023 年 12 月住了 7 晚
Andri 於 2023年12月30日回覆
Dear Cansu, Thank you very much for taking the time to let us know about your experience during your stay with us.We are located in a convenient location, but there are a few ongoing projects that may cause noise in the area. We apologize for any inconvenience this may cause.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Andri Kurniawan

2/10 很糟糕

Jenny

家庭旅遊
BEWARE: BED BUGS AT THIS PROPERTY IRRESPONSIBLE MANAGEMENT We had booked a 6-night stay at this hotel but cut our stay short due to recurring bed bug bites found after 3 nights. My sister woke up every morning with new red dots and was diagnosed by both a local doctor (in person) and an international doctor (virtually) with bed bug bites. This was a traumatic experience for us and mentally distressing. However, management attempts to shirk responsibility and refuses to fully refund claiming that the hotel has no bed bugs and the source of such bites could've been from elsewhere. We have strong reason to believe that the hotel is the source of bed bugs: 1) my sister woke up every day with new bites; 2) besides the hotel, we have not been to the same place twice; 3) new bites have only been found in the mornings after spending the night in the hotel; 4) after we left room 215, she stopped experiencing bites; 5) this was the first hotel we stayed in since arriving in Bali. This surely is not coincidental. The hotel did conduct a pest control search post our complaint but found no bed bugs. However, the absence of visible bed bugs and stains does not necessarily negate the possibility of their presence, given they are adept at evading detection even during professional searches. The hotel continues to refuse to refund us, which is utterly unacceptable. Besides bed bugs, this hotel is more 3-star than 4. Pictures are better than reality. BEWARE AVOID. NOT WORTH IT.
於 2023 年 12 月住了 6 晚
Andri 於 2023年12月27日回覆
Dear Jenny, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Eastin Ashta Resort Canggu did not meet your expectations.We are truly sorry for the inconvenience you experienced during your stay at our resort. We maintain rigorous cleaning and pest control protocols to prevent any insect or bug issues in our rooms, and we take any concerns seriously. While several guests stayed in your room before and after you, we received no reports of any bug or insect problems. As previously discussed in our separate email, we've processed a refund for your unused nights in accordance with the terms and conditions of your booking. We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, Andri Kurniawan

10/10 有夠讚

Chingyi

於 2023 年 12 月住了 4 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
It was great

6/10 一般般

Julio

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Joshua

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay at the hotel, surprised with flowers and cake for my birthday. Staff were beautiful.
於 2023 年 11 月住了 7 晚
Greg 於 2023年12月4日回覆
Dear Joshua, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for choosing to stay with us for your birthday celebration, and we're thrilled that you appreciated the quality of service provided by our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

8/10 不錯哦

Yang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Lance

於 2023 年 10 月住了 12 晚

10/10 有夠讚

Sandra

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente o melhor hotel da viagem ate o momento
於 2023 年 11 月住了 2 晚
Greg 於 2023年11月8日回覆
Dear Sandra, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 13 晚

10/10 有夠讚

Raymond

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely Hotel. Lots of good restaurants and bars nearby
於 2023 年 10 月住了 3 晚
Greg Hoehn 於 2023年11月8日回覆
Dear Raymond, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location and ambience of our hotel.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

8/10 不錯哦

Joshua

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property so close to the beach and the staff are very friendly
於 2023 年 10 月住了 3 晚
Greg 於 2023年10月17日回覆
Dear Joshua, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location and the friendliness of our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

10/10 有夠讚

BORAM

於 2023 年 10 月住了 3 晚

10/10 有夠讚

Rebecca

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel in Canggu. Easy walk to the beach, dining, shopping, massages, and surflessons. Very helpful staff all around. Excellent breakfast buffet. Rooms were spacious, clean, and the shower luxurious. Highly recommend!
Greg Hoehn 於 2023年10月17日回覆
Dear Rebecca, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location, breakfast selections, room cleanliness and the facilities. We are also glad that you appreciate the helpfulness of our team.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

10/10 有夠讚

SUHO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Emma

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stayed here solo for 3 nights. Felt very safe. Lovely hotel, close to everything and very clean. Staff were always so happy and polite. Breakfast was great with lots of options. Lots of construction noise as building work both sides of the hotel. This started at 8am and went on until the evening so don’t expect a lie in or to sit quietly on your balcony. Couldn’t hear it having breakfast by the pool area. There is construction everywhere in Canggu so lots of hotels have the same noise.
於 2023 年 9 月住了 4 晚
Greg 於 2023年10月11日回覆
Dear Emma, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for recognizing our strategic location, the quality of services provided by our team, and our breakfast selections. We are located in a strategic location, but there are a few ongoing projects that may cause noise in the area. We apologize for any inconvenience this may cause.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

10/10 有夠讚

Faduma

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Orcun

喜歡：整潔度、員工素質和住宿環境和硬體
War hervorragend
於 2023 年 9 月住了 2 晚
Greg 於 2023年10月5日回覆
Dear Orcun, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

8/10 不錯哦

Danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value, good location
Stayed here for 5 nights. Overall it was good value & in a good location. Staff were lovely, good wifi, breakfast was ok - enough choice just not to the standard if you were to go out to a nice cafe. A bit odd that the sink is in the main bedroom as you wake the other person up if you get up first but everything else was fine.
於 2023 年 9 月住了 5 晚
Greg 於 2023年9月27日回覆
Dear Danielle, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Eastin Ashta Resort Canggu.Thank you for your feedback about the room decoration. We are also glad that you recognize our strategic location, the quality of service provided by our team, good Wi-Fi, and the breakfast selections.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Canggu. Kind regards,Greg Hoehn

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚