雙人療程室、三溫暖烤箱、 SPA 池、蒸氣室、土耳其浴、美體療程

巴塞隆納索菲亞飯店 - 凱悅臻選飯店的評分

5 out of 5

評論

9.2

太棒了

10 分,有夠讚;653 則評論中有 494 則" "
8 分,不錯哦;653 則評論中有 89 則" "
6 分,一般般;653 則評論中有 32 則" "
4 分,不太好;653 則評論中有 17 則" "
2 分,很糟糕;653 則評論中有 21 則" "

9.6/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

4/10 不太好

Shui ki

不喜歡:住宿環境和硬體和客房舒適度
樓下整日有雜聲
房間樓下整晚有嘈雜聲音似是空調散熱聲音。坐了20 小時飛機,晚上卻不能入睡休息。影響整個行程!
於 2023 年 12 月住了 1 晚
Hotel SOFIA Team 於 2023年12月23日回覆
Dear Mr. Shui ki,Thanks for taking the time to post your feedback about your stay with us. However, we are very sorry for the inconvenience you had with the noise, please accept our most sincere apologies for the discomfort caused. Your remark has been noted. We look forward to welcoming you back again in the future and strive for a more memorable stay.Kind regards,SOFIA Team

2/10 很糟糕

PING SUM

於 2022 年 9 月住了 3 晚

8/10 不錯哦

Chen-Yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A high class Hotel with good CP value
A high class Hotel with good CP value
於 2019 年 7 月住了 3 晚
Blanca Sarrias, Quality Manager, SOFIA Barcelona - 於 2019年7月10日回覆
Dear Chen-Yu, Thank you for sending us your valuable feedback. We are thrilled that you found our hotel to be good value and had such a pleasant stay with us. Meeting the needs of our guests is one of our top priorities. We all hope to welcome you back in the future for another memorable experience. All the best, Blanca Sarrias, Quality Manager, SOFIA Barcelona - in the Unbound Collection by Hyatt

10/10 有夠讚

Wesley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is in the university area in Barcelona which is much safer than the old town. Quiet, lots of coffee shop nearby, supermarket and bus station. Walk to nearest Metro in 3min. The rooms are good. Good maintenance service. We were upgraded for our honeymoon. Staff were all friendly and helpful. Excellent customer service. The lounge bar was great. We have had good time there. Lots of good wine being introduced. Great and comfortable stay in general.
於 2019 年 5 月住了 3 晚
Blanca Sarrias, Quality Manager, SOFIA Barcelona - 於 2019年6月6日回覆
Dear Wesley, Congratulations! It was a pleasure to receive your kind comments about your recent stay. We are delighted you chose to celebrate such a special occasion with us. Indeed, we are still in a good walking distance from all the amazing places Barcelona has to offer and yet, away from the hustle and bustle of the city. We appreciate your kind words about the whole team. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It is a pleasure to hear that you enjoyed your honeymoon upgrade and that your stay overall was memorable. We hope to have you back in the future and take part in more of your celebrations and milestones. Best wishes, Blanca Sarrias, Quality Manager, SOFIA Barcelona - in the Unbound Collection by Hyatt

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable place, amazing experience. Nice to stay in Barcelona, will visit again!!
於 2018 年 2 月住了 2 晚
Susana Ferrero, Executive Rooms Manager 於 2018年4月13日回覆
Thank you very much for your comments! We hope to see you back very soon.

10/10 有夠讚

Kelly

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel, convenient location and the staff is so friendly and professional. Very welcoming, and the food is superb.
於 2024 年 3 月住了 4 晚
SOFIA Team 於 2024年3月23日回覆
Dear Kelly,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to know that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!SOFIA Team

10/10 有夠讚

SALVADOR VILLASENOR

喜歡:整潔度、員工素質和住宿環境和硬體
Todo
於 2024 年 3 月住了 2 晚
SOFIA Team 於 2024年3月13日回覆
Estimado Sr. Villasenor,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente,Equipo SOFIA

2/10 很糟糕

Alberto

商務旅客
喜歡:整潔度
Después de meses sin visitar este establecimiento por mucho ruido en las habitaciones durante la noche/madrugada, me ha vuelto a suceder. A media noche, cerca de las 5h, se presentan los vecinos de habitación y se ponen de juerga hasta las 8h. Es intolerable que un hotel de esta categoria permita estos comportamientos. Tenía reserva para el dia 3 de marzo y ya la he cancelado.
於 2024 年 2 月住了 2 晚
SOFIA Team 於 2024年2月23日回覆
Estimado Sr. Alberto,Lamentamos sinceramente leer que su experiencia en nuestro hotel no cumplió con sus expectativas. Nos disculpamos por cualquier inconveniente causado por el ruido de otros huéspedes durante su estancia.Tomamos muy en serio la comodidad de nuestros clientes y hemos reforzado nuestras medidas para garantizar que situaciones como esta no vuelvan a ocurrir en el futuro.Valoramos sus comentarios y esperamos poder volver a ganar su confianza en el futuro.Atentamente,

10/10 有夠讚

Ifeyinwa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's more beautiful in person. Breakfast buffet was great!
於 2023 年 12 月住了 4 晚
SOFIA Team 於 2024年2月5日回覆
Dear Ifeyinwa,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Julie,lansing

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was spectacular! Gorgeous suites and great food. Attentive, friendly, helpful and kind staff. They really went above and beyond. The bed was so comfortable and the bathroom was lavish. 💯 recommend!!!! You won’t be disappointed!!!
於 2024 年 2 月住了 1 晚
SOFIA Team 於 2024年2月4日回覆
Dear Julie,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Joycette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely loves my stay at Sofia. The hotel is beautiful, rooms are comfortable and modern. Staff was incredibly nice. The gym is very nice with good equipment. Recommend getting breakfast there, it is delicious with a lot of options and the service was impecable. Shout ouy to Emilio who was the nicest, kindest person and made and increidle macchiato. The area is pretty good, felt very safe. Corte ingles is about a 6-8 min walk, so great shopping. There is a supermarket about a 8mjn walk, and incredible dining optipns (Casa Petra is the BEST, and aspic was great too). The hotel has s coffee shop. There is a starbucks 2 min away, as well as a pharmacy and a place to grab a beer. I cannot stress enough how great the service was. The hotel is super clean too. I absolutely loves this hotel and would definitely come back.
於 2024 年 1 月住了 4 晚
SOFIA Team 於 2024年2月5日回覆
Dear Joycette,We are glad to know that you have enjoyed your experience with us at the SOFIA Barcelona and we thank you for your good scores and comments, which we have shared with our entire team especially Emilio.Thank you for staying with us at the SOFIA Barcelona and we hope to see you again.Best wishes,

8/10 不錯哦

Simone

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hotel SOFIA Barcelona 於 2024年1月27日回覆
Dear Mr. Simone,Thank you so much for the rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

8/10 不錯哦

Lynsey Ann

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hotel SOFIA Barcelona 於 2024年1月20日回覆
Dear Ms. Lynsey Ann,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Octavio

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
is a perfect location outside the crazy center
於 2024 年 1 月住了 2 晚
SOFIA Team 於 2024年1月16日回覆
Dear Octavio,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us. Also, we are pleased to hear that you were able to enjoy the peacefulness of the surrounding hotel's area.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

10/10 有夠讚

Edith

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
SOFIA Team 於 2024年1月13日回覆
Dear Edith,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

10/10 有夠讚

Efrain

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast buffet. Great coffee shop.
於 2023 年 12 月住了 4 晚
Hotel SOFIA Barcelona 於 2024年1月8日回覆
Dear Efrain,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

10/10 有夠讚

Sammy

喜歡:整潔度、員工素質和住宿環境和硬體
We loved this hotel. Customer service was exceptional. The rooms are clean and modern. It’s 6-7 min walk to the nearest metro which makes the city very accessible. Highly recommend!
於 2023 年 12 月住了 6 晚
Hotel SOFIA Barcelona 於 2024年1月8日回覆
Dear Sammy,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

10/10 有夠讚

Jennifer

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was amazing.
於 2023 年 12 月住了 3 晚
Hotel SOFIA Barcelona 於 2024年1月8日回覆
Dear Jennifer,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

10/10 有夠讚

Thomas

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very very professional managed Hotel , super qulified employees , very very good breakfast and a fantasic Restaurant
於 2023 年 12 月住了 4 晚
Hotel SOFIA Barcelona 於 2024年1月8日回覆
Dear Thomas,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

10/10 有夠讚

Mona

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Extremely nice and attentive hotel staff. Probably the most friendly staff I ever dealt with in a hotel. The location is a bit suburban, but there is a direct metro line to the city center that leaves super close to hotel which makes sightseeing easy.
於 2023 年 12 月住了 4 晚
Hotel SOFIA Barcelona 於 2024年1月6日回覆
Dear Mona,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Junior

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such an amazing place
於 2023 年 12 月住了 3 晚
Hotel SOFIA Barcelona 於 2024年1月1日回覆
Dear Junior,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Malek

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2023 年 12 月住了 1 晚
Hotel SOFIA Barcelona 於 2024年1月1日回覆
Dear Malek,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

2/10 很糟糕

Rene

於 2023 年 12 月住了 1 晚
Hotel SOFIA Barcelona 於 2023年12月31日回覆
Dear Rene, Thanks for taking the time to post your feedback about your stay with us. We are glad you noticed our passion for hospitality and that our location suited your needs, Our sincere apologies for not reaching your expectations. We look forward to welcoming you back again in the future and strive for a more memorable stay.Best wishes

10/10 有夠讚

Vanila,Fremont

於 2023 年 12 月住了 4 晚
SOFIA Team 於 2024年1月16日回覆
Dear Vanila,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

10/10 有夠讚

Steve

於 2023 年 12 月住了 3 晚
Hotel SOFIA Team 於 2023年12月23日回覆
Dear Mr Steve,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

10/10 有夠讚

AISSA

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Hotel SOFIA Team 於 2023年12月18日回覆
Dear Mr/Ms Aissa,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

10/10 有夠讚

MASAYUKI

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
飛行機が欠航になり、2泊延泊になり最後の1日は、空港のよりのホテルに泊まりたかったので、急遽宿泊しました。 せっかくなので、空港に近く、なおかつ工事中のカンプ・ノウの近くにしました。 早めのチェックインにも対応して頂き、直ぐに部屋に入れました。設備、清潔さなどは、日本のホテルと変わらない感じで、日本に帰った気がしたほどです(笑)。カンプ・ノウもとても近く、周りの環境もとても良かったです。スタッフの対応もとても良く、不自由なく快適に過ごせました。空港まで道路も混んでなく、30程度でスムーズに着くことが出来ました。
SOFIA Team 於 2024年2月5日回覆
Dear Masayuki,It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please, do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,SOFIA Team

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Perfect. Will definitely be coming again very soon.
於 2023 年 11 月住了 3 晚
Hotel SOFIA Barcelona 於 2023年12月7日回覆
Dear Mr./Ms.Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,Hotel SOFIA

4/10 不太好

Yasin

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Beim Check out wurde vieles dazu gerechnet, was mich unglaublich überrascht hat. Service und viele Gebühren etc. Sowas hatte ich noch nie erlebt und ich bin oft am reisen. Es kam mir vor wie eine abzocke.
於 2023 年 12 月住了 3 晚
Hotel SOFIA Team 於 2023年12月5日回覆
Dear Yasin,Thank you so much for taking the time to share your experience during your recent stay with us. We are sorry to hear that your stay with us was not the best of memories and the experience was a disappointment. We regret that we did not live up to your expectations. As it is impossible to change what has happened, we can only reiterate our apologies for not giving you the experience you deserve.Sincerely,

10/10 有夠讚

Raeh

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 4 晚
Hotel SOFIA Barcelona 於 2023年12月5日回覆
Dear Raeh,Thank you for your five star rating.Kind Regards,

10/10 有夠讚

Tamara

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Not only was this hotel beautiful but the staff were so friendly and helpful. I love them! Will definitely be back!
於 2023 年 11 月住了 4 晚
Hotel SOFIA Team 於 2023年12月5日回覆
Dear Tamara,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

DALIA

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent and clean hotel very modern , the dining was excellent food at reasonable prices , but the most impressive was the personnel with a great service I will come back and recommended to family and friends
於 2023 年 11 月住了 1 晚
Hotel SOFIA Team 於 2023年12月1日回覆
Dear DALIA,Thank you so much for the top review! We are so glad that you noticed our passion for hospitality and that you had such a lovely stay with us. Thank you for your comments regarding the quality of the facilities, as well; we have shared your comments with our entire team. We appreciate your loyalty, and we look forward to welcoming you back on your next trip to Barcelona!Best wishes,

10/10 有夠讚

Beata

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly. The receptionist noticed my birthday was on that day and by the time we got back to our room we found a complimentary cake for my birthday. Very touching.
於 2023 年 11 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年11月28日回覆
Dear Beata,It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,

10/10 有夠讚

philippe

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Junior Suite très confortable et spacieuse, vue magnifique. SdeB agréable coin coiffeuse très bien pensé pour les conjoints féminins Malheureusement notre séjour était trop bref . Donne envie de revenir ici en tout cas
於 2023 年 11 月住了 1 晚
Hotel SOFIA Team 於 2023年11月24日回覆
Dear Philippe, Thank you so much for the top review! At SOFIA, our passion is hospitality, so we are thrilled that you felt so well taken care of with us and that your stay lived up to your expectations. We hope you can return again soon! Best wishes,

10/10 有夠讚

Maria

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simplesmente adorei o hotel!staff muito simpatico, quarto espectacular e excelente Pequeno-almoço!
於 2023 年 7 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年11月21日回覆
Dear Maria,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Franco

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2023 年 11 月住了 3 晚
SOFIA BARCELONA TEAM 於 2023年11月20日回覆
Dear Franco,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Nicolas,Montmagny

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just fantastic
於 2023 年 11 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年11月13日回覆
Dear Nicolas,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Gizem

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super sauberes Hotel mit sehr zentraler Lage und das Personal war auch sehr freundlich. Wir haben uns sehr wohl gefühlt und würden nochmal wieder kommen
於 2023 年 11 月住了 4 晚
Hotel SOFIA Barcelona 於 2023年11月13日回覆
Dear Gizem,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Didem

於 2023 年 11 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年12月5日回覆
Dear Didem,Thank you for your five star rating.Kind Regards

10/10 有夠讚

Frank

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Right choice
Great location away from the hustle and bustle yet accessible to all main attractions. Clean, modern and classy. Recommend amd will definitively come back.
於 2023 年 11 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年11月12日回覆
Dear Frank,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

10/10 有夠讚

Kimberley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely Stay
Javier on reception was amazing. All the staff were very friendly and welcoming. I booked this hotel specifically for the spa, so was a little disappointed when the indoor pool was cold, as was the steam room, so I couldn’t enjoy it and had to cancel my time there, which the hotel reimbursed me for. I had a junior suite and inside the wall in shower there was some kind of black paint/metal peeling off and on the shower floor, which needs looking at. The water temperature in the bath wasn’t hot enough either. So a few little maintenance touches needed to upkeep what otherwise is a very high standard. The hotel has good transportation links. The view on the 16th floor was amazing, breakfast was great with a wide selection. Cocktails were great, and as I was celebrating my birthday it was a nice touch to be given a complimentary cake and lovely message which was waiting for me in my room after a long day of sight seeing. I recommended this hotel to my mum, for when she visits Barcelona, which is very high praise!
於 2023 年 11 月住了 2 晚
Hotel SOFIA Team 於 2023年11月7日回覆
Dear Kimberley,Thank you for your review and for explaining your feedback so thoughtfully! We apologize again for the inconvencience with the Spa, but we are so glad that you enjoyed your stay and that you noticed our passion for hospitality. Our priority is to make our guests feel special, so we are very happy that you have felt that way with us on this special ocassion of your birthday. Thank you again, and we hope to see you again on your next trip to Barcelona!Best wishes,

10/10 有夠讚

Thomas

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and comfortable after the hotel moved us to the more quiet side.
於 2023 年 11 月住了 3 晚
Hotel SOFIA Team 於 2023年11月6日回覆
Dear Thomas,Thank you for the top rating! We are glad that you enjoyed your stay with us at SOFIA, and we hope to welcome you back again soon on your next trip to Barcelona.Best wishes,

10/10 有夠讚

siky

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Estamos muy agradecidos y sumamente contento con el servicio que hemos conseguido volveremos pronto !!!
於 2023 年 11 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年11月4日回覆
Estimado siki,Nada nos puede hacer más felices que leer su comentario. Todo el equipo del Hotel SOFIA trabajamos para que nuestros huéspedes se sientan como se ha sentido usted con nosotros.Le agradecemos mucho su opinión y esperamos verle de nuevo muy pronto.

4/10 不太好

Colleen

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
No toilet paper in bathroom. Overcharged for products purchased
於 2023 年 10 月住了 1 晚
Hotel SOFIA 於 2023年11月4日回覆
Dear Colleen,First of all, we would like to thank you for choosing Hotel SOFIA Barcelona for your last stay with us. We apologise for not being able to meet your expectations. We take a note of your comments related to toilet paper and prices, and we will transfer this to the proper departments.Since it is not in my power to change what happened, there is only one thing left for me to do and that is to appeal to your kindness and humbly apologize.Kind regards,

10/10 有夠讚

Omar

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2023 年 9 月住了 7 晚
Hotel SOFIA Team 於 2023年11月3日回覆
Dear Omar,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Luis

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy bonito
El hotel es muy bonito y las personas que trabajan son muy gentiles y amables, fue un verdadero placer habernos hospedado en este hotel. Todo es maravilloso
於 2023 年 10 月住了 4 晚
Hotel SOFIA Barcelona 於 2023年11月2日回覆
Apreciado Sr. Luis, Nada nos puede hacer más feliz que leer su comentario. Todo el equipo del Hotel SOFIA trabajamos para que nuestros huéspedes se sientan como se ha sentido usted con nosotros.Le agradecemos mucho su opinión y esperamos verle de nuevo muy pronto.Saludos cordiales,

10/10 有夠讚

Eric

喜歡:整潔度、員工素質和住宿環境和硬體
Nice and spacious as advertised
於 2023 年 10 月住了 1 晚
Hotel SOFIA Team 於 2023年11月2日回覆
Dear Eric,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very nice and friendly
於 2023 年 10 月住了 2 晚
Hotel SOFIA Barcelona 於 2023年10月28日回覆
Dear David,Thank you so much for the top rating and comment! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

10/10 有夠讚

Brett

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff makes this hotel great - nothing was too much trouble for them.
於 2023 年 10 月住了 3 晚
SOFIA BARCELONA TEAM 於 2023年10月24日回覆
Dear Brett,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

6/10 一般般

Carlos

Terrible cleaning serbice
Cleanig service was BAD. Hair at the bathroom, unclean room floor. Starting at 8.30 am they start making all kind of noise at the hallways wailing you up
於 2023 年 10 月住了 2 晚
Hotel SOFIA Team 於 2023年10月25日回覆
Dear Carlos,We would like to thank you for choosing Hotel SOFIA Barcelona for your last stay with us. We apologise for not being able to meet your expectations. We take a note of your comments related to kleening servicer we will transfer this to the proper department to improve de service.Kind regards, SOFIA Team