Hello Olivia,Thanks for contacting us. We are delighted to have met your expectations in terms of quality, service and facilities, as this is our main goal, so we hope to welcome you back again.Kindest regardsSantiago HernándezDirector

Hello Leigh,We are pleased to hear that you had a fabulous stay with us and thank you for the positive feedback and maximum scores on all mentioned aspects. We work hardy every day so that all our guests are as satisfied as you are.We hope to see you soon again.Best regardsSantiago HernándezDirector

Hello Andriy,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great stay and enjoyed your time at our hotel, so we hope to see you back soon again.Kindest regardsSantiago HernándezDirector

Hello PN,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hello Peyman,Thanks for sharing your review. We regret that your experience was not completely positive in our hotel; we do our best every day to give the best service and facilities to our guests.All our rooms have a minibar that is free and that our team restocke every day. There is no coffee facilities in room, but you can take a coffee, tea, or whatever you prefer in our bar or even order it to our room service.Regarding ironing, we do not have irons for security reasons but we do have a laundry service available. We pick up your clothes and give you back during the same day, and we also have an express service if its more suitable for you, both pressing and laundry.We hope that you will give us the opportunity to improve your experience if you decide to return to Barcelona in the future.Kindest regardsSantiago HernándezDirector

Hi Colin,Thank you for writing your review after your stay, we are really pleased you had sucha great time and hope to welcome you again soon!Kindest regardsSantiago HernándezDirector

Hello Rosie,Thank you for sharing your feedback. We appreciate your understanding regarding the ongoing renovations, although we apologize for any inconvenience caused by the noise disturbance during your stay. Your positive outlook on our hotel's future post-renovation is truly encouraging. We are excited about the improvements we're making and look forward to providing a more enjoyable experience for our guests once all renovations are complete.On the other hand we are glad to see you enjoyed our location, pool and varied breakfast.We hope to welcome you back in the future to experience our fully updated facilities. All the bestSantiago HernándezDirector

Hello Javkhlan,Thank you very much for sending us your rating. We regret that your experience has not been a positive one and since our main concern is to provide a personalized and high quality service, we would like you to send us an email with the inconveniences you had to be able to treat them carefully.We wait for your newsBest regardsSantiago HernándezDirector

Hola Antonio,Muchas gracias por tu puntuación. Nos alegra ver que hemos estado a la altura de tus expectativas en cuando a calidad, servicio e instalaciones y esperamos volver a verte pronto.Un saludoSantiago HernándezDirector

Hi Brian,I would like to thank you for taking the time to write your valuable comments. We are very pleased to hear your positive feedback regarding our room and staff as well as our terrific views. We hope to welcome you back soon with us at Barcelona Princess.Kindest regardsSantiago HernándezDirector

Hi Tommy,Thank you very much for letting us know your rating. I am glad to see you had a pleasant stay and I would like you to send us an email detailing those aspects that you think can be improved and that would have made an even better stay.We wait for your newsregardsSantiago HernandezDirector

Hello Jon Ander,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hola Aldo,Gracias por darnos la máxima puntuación. Esto es una gran motivación para todo el personal, que vemos recompensados nuestros esfuerzos para ofrecer un servicio de calidad.Esperamos volver a verte pronto.SaludosSantiago HernándezDirector

Hello Yasin,We are thrilled to know that you had such and excellent stay with us, and appreciate your wonderful review and recommendation. It will be our pleasure to welcome you again, and we hope that it is very soon!All the bestSantiago HernándezDirector

Hello Haval,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hello Chihab,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Romain,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hellol Akerele,Thank you for taking the time to share your feedback with us. We sincerely apologize for the aspects of your stay that did not meet your expectations, and we appreciate your honest assessment.We regret that the toilet in your superior room did not meet your expectations, and we apologize for any disappointment caused. Your comments regarding the staff service are concerning, and we will address the communication issues you experienced when trying to reach the reception. This is not reflective of the level of service we aim to provide, and we are committed to improving in this regard.We hope you will allow us the opportunity to make amends for these shortcomings in the future. If you choose to stay with us again, we are committed to providing you with a much-improved experience.Kindest regardsSantiago HernándezDirector

Hi Aubrey,Thank you for taking the time to leave a review of your recent stay at Barcelona Princess. We appreciate your feedback and are glad to hear that you enjoyed our beautiful property, so we hope to see you back soon again.Kindest regardsSantiago HernándezDirector

Hello Gurpreet,Many thanks for sharing your review. We are delighted to have met your expectations in terms of quality, service and facilities, as this is our main goal.We’d love to share another positive experience with you in the future! Kindest regardsSantiago HernándezDirector

Hello Selim,Many thanks for sharing your review.We are truly sorry to hear about your disappointing experience during your recent stay and sorry that the restyling work taking place at the time impacted your stay. We did our best in trying to avoid any impact to our guests. Please accept our sincerest apologies for the inconvenience caused.We hope that you will give us the opportunity to improve your experience if you decide to return to Barcelona in the future.All the bestSantiago HernándezDirector

Hello Sami,Thank you very much for sending us your rating. We regret that your experience has not been a positive one and since our main concern is to provide a personalized and high quality service, we would like you to send us an email with the inconveniences you had to be able to treat them carefully.We wait for your newsBest regardsSantiago HernándezDirector

Hello Kaina,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Pierpaolo,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Supin,Thank you very much for sending us your rating. We regret that your experience has not been a positive one and since our main concern is to provide a personalized and high quality service, we would like you to send us an email with the inconveniences you had to be able to treat them carefully.We wait for your newsBest regardsSantiago HernándezDirector

Hello Ibtissame,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Paola,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hello Harry,Many thanks for your feedback.We are truly sorry to hear about your disappointing experience during your recent stay and your concerns have been duly noted. We are currently upgrading and renovating our facilities to give the hotel a more modern and welcoming feel, and thats why our reception was temporarily moved to a different area of the hotel to guarantee our guests comfort, but will be moved to its place of origin shortly.One of our pools was out of order due to this restyling butwe have another pool in the hotel located in 3rd floor that is open all year long so that all our customers can enjoy the pool at any time. We hope we have the chance to meet your expectations in the future and make you have a very different experience.Kindest regardsSantiago HernándezDirector

Hello Iftikhar,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Pamela,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hello Angelo,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Nader,Thank you very much for sending us your rating. We regret that your experience has not been a positive one and since our main concern is to provide a personalized and high quality service, we would like you to send us an email with the inconveniences you had to be able to treat them carefully.We wait for your newsBest regardsSantiago HernándezDirector

Hello Kristofer,Thank you very much for sending us your rating. We regret that your experience has not been a positive one and since our main concern is to provide a personalized and high quality service, we would like you to send us an email with the inconveniences you had to be able to treat them carefully.We wait for your newsBest regardsSantiago HernándezDirector

Hello Débora,We appreciate your feedback about your recent experience at our hotel, and we sincerely apologize for the negative aspects you encountered during your stay.Your safety and comfort are our top priorities, and we are deeply concerned to hear that you felt the environment was unsafe and unclean.We pride ourselves on our warm guest service, so it was disappointing to hear we didn’t meet your expectations this time. Thank you for letting us know and be assured we will use your feedback to improve. We hope we have the chance to meet your expectations in the future and make you have a very different experience.Warm regardsSantiago HernándezDirector

Hello Verena,Thank you very much for letting us know your rating. I am glad to see you had a pleasant stay and I would like you to send us an email detailing those aspects that you think can be improved and that would have made an even better stay.We wait for your newsRegardsSantiago HernándezDirector

Hello Maria,Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you found the room nice and spacious, and the facility clean. We appreciate your compliments to our diligent and friendly housekeeping team.Regarding the ventilation in the rooms, as per security reasons we cannot allow our guests to open the windows while in the room but our housekeeping department do ventilate all the rooms while cleaning. It is company policy that all services are prepaid prior to the client's arrival. In this way we speed up the check out process and avoid possible misunderstandings at the time of departure, which is when customers are in the greatest hurry.We hope that you will consider us for your next visit to Barcelona.Kindest regardsSantiago HernándezDirector

Hello TakahiroThank you very much for letting us know your rating. I am glad to see you had a pleasant stay and I would like you to send us an email detailing those aspects that you think can be improved and that would have made an even better stay.We wait for your newsRegardsSantiago HernándezDirector

Hi Ahmzd,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hola Claudio,Muchas gracias por tu puntuación. Nos alegra ver que hemos estado a la altura de tus expectativas en cuando a calidad, servicio e instalaciones y esperamos volver a verte pronto.Un saludoSantiago HernándezDirector

Hi Iftikhar,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hi Harisan,We are thrilled to know that you had such and excellent stay with us, and appreciate your feedback. It will be our pleasure to welcome you again, and we hope that it is very soon!Kindest regardsSantiago HernándezDirector

Hello Samuel,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector

Hello Alex,We are pleased to hear you enjoyed your recent stay. Thank you for taking the time to share your experience with fellow travelers. We are currently upgrading and renovating our facilities to give the hotel a more modern and welcoming feel, so if you ever stay with us again I hope you will appreciate this restyling.We hope to see you back soon again.Kindest regardsSantiago HernándezDirector

Hello Maneesh,Thank you very much for letting us know your rating. I am glad to see you had a pleasant stay and I would like you to send us an email detailing those aspects that you think can be improved and that would have made an even better stay.We wait for your newsregardsSantiago HernándezDirector

Hello Claude,Thank you for your lovely review following your recent stay with us!We are delighted to hear how much of a great time you had and we look forward to welcoming you back to Barcelona Princess hotel again in the future.All the bestSantiago HernándezDirector

Bonjour Laura,Nous vous remercions de votre commentaire et de votre recommandation.Je suis heureux de voir que votre séjour a été si positif et que vous avez apprécié les vues.Nous sommes en train de rénover nos installations pour les rendre plus modernes et plus fonctionnelles, et nous nous efforçons de faire en sorte que ces travaux n'affectent pas le séjour de nos hôtes.En ce qui concerne la chambre, je pense qu'il y a eu un malentendu, peut-être à cause de la langue. On ne vous a certainement pas dit qu'à partir du 15e étage, l'accès était bloqué, mais qu'il n'y avait pas de chambres disponibles à ce moment-là. Je suis désolée de ce malentendu, car les étages supérieurs au 15ème sont ouverts.J’espère que nous aurons le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Barcelona.Meilleures salutationsSantiago HernándezDirector

Hello Jocsan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest review and apologize for any inconvenience you may have experienced.We take great pride in providing clean and comfortable accommodations for our guests, and we're pleased to hear that you found our rooms to be clean. We are currently upgrading and renovating our facilities to give the hotel a more modern and welcoming feel, so if you ever stay with us again I hope you will appreciate this restyling.We apologize for any disappointment you may have experienced with the temperature of the pool water. We have a heated pool, and we apologize for any inconvenience caused by the lack of heating. Rest assured, we will address this issue promptly to ensure that our pool area meets the expectations of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects our commitment to guest satisfaction.Kindest regardsSantiago HernándezDirector

Hello Joulia,Thank you very much for your rating. We are happy to see that we have lived up to your expectations in terms of quality, service and facilities and we hope to see you again soon.Best regardsSantiago HernándezDirector