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曼谷班納諾富特飯店的評分

4 out of 5
曼谷班納諾富特飯店
333 Srinakarin Road, Nongbon, Pravet, Bangkok, Bangkok

評論

8.0

非常好

10 分，有夠讚；460 則評論中有 134 則" "
8 分，不錯哦；460 則評論中有 221 則" "
6 分，一般般；460 則評論中有 63 則" "
4 分，不太好；460 則評論中有 22 則" "
2 分，很糟糕；460 則評論中有 20 則" "

8.2/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

8.2/10

環保程度

評論

4/10 不太好

jimmy

親子旅遊
不喜歡：設施服務和住宿環境和硬體
對兒童不友善
Kae 於 2024年1月31日回覆
Dear Jimmy,Thank you for taking the time to tell us your experience at Novotel Bangkok Bangna!I am sorry to hear that you rate us the low score due to the hotel is not child friendly, this comment already shared to the team for the improvement. We hope that we will have a chance to welcome you back to stay with us in the near future.Sincerely,Narueporn L.Front Office Manager

6/10 一般般

KAOHUNG

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
Pheeraphat Phatraprasit 於 2023年6月23日回覆
Dear Kaohung,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pheeraphat PhatraprasitGuest Service Manager

10/10 有夠讚

MINGYU

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚
Amy 於 2023年1月20日回覆
We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. Your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAmyAsst. Guest Experience and Loyalty Manager

8/10 不錯哦

CHUN LING

於 2022 年 12 月住了 5 晚
Pheeraphat Phatraprasit 於 2023年1月13日回覆
Dear Chun LingWe very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. Your feedback is very important to us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pheeraphat Phatraprasit Guest Service Manager

8/10 不錯哦

Wan Sidney

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 6 晚
Amy 於 2022年9月14日回覆
Thank you for sharing your experience with us. Your comments are very important to us. We will be looking into every comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit, Your Sincerely, Amy Asst.Guest Experience & Loyalty Mgr.

8/10 不錯哦

Yifan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Same as usual
Service is good, and the room is clean. Same as usual.
於 2021 年 11 月住了 1 晚
Vanlaya 於 2021年11月19日回覆
Thank you very much for your review. We are looking forwards to welcoming you back.

4/10 不太好

WEIRU

團體旅遊, 家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Due to the car accident, i can't go to Thailand, i send the e-mail for cancel the room, but no one reply me the letter. I am very disappoint.
於 2020 年 1 月住了 1 晚
JOe 於 2020年3月11日回覆
Dear WEIRU thank you very much for keep feed back, we will improve our services . sorry once again for your unsatisfied our service JOe

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
每次去泰國出差都會重覆預訂來住，商務住宿很適合,交通十分便利。價錢合理，符合品牌連鎖要求，房間整齊。
於 2019 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度和員工素質
下大雨後出入道路淹水
於 2019 年 9 月住了 4 晚

10/10 有夠讚

Chien-Hsiang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
希望很快再次入住Novotel Bangna
很棒的空間及乾淨的環境
於 2019 年 9 月住了 1 晚

10/10 有夠讚

Roderick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 有夠讚

Roderick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯哦

Yifan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and comfortable
於 2019 年 9 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊舊
於 2019 年 8 月住了 2 晚

8/10 不錯哦

Kam-Kui

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
嫌浴室格局略小些
於 2019 年 4 月住了 3 晚

10/10 有夠讚

Stephen，Taiwan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
飯店很乾淨，只可惜附近吃飯的選擇很少
於 2019 年 4 月住了 3 晚

8/10 不錯哦

Yin ming

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店舒適，服務不錯
於 2019 年 2 月住了 2 晚

10/10 有夠讚

Yuqi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good place to stay.
於 2019 年 1 月住了 2 晚

8/10 不錯哦

Ju-Yi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Average good
於 2019 年 1 月住了 2 晚

10/10 有夠讚

HUANG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 2 晚

8/10 不錯哦

Yuen Yee

適合購物人士的住宿地方
地點一流
於 2018 年 7 月住了 2 晚

8/10 不錯哦

CHOU RAY MEII

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel
於 2018 年 5 月住了 1 晚
Joe 於 2018年6月18日回覆
Thank you very much for your time to feed back during stay at novotel bangkok bangna, we looking forward to serve you in the next future

10/10 有夠讚

Pai Yu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Joe 於 2018年6月18日回覆
we are appreciated for your took feed back during stay at novotel bangkok bangna, we looking forward to serve you in the next future

6/10 一般般

KAOHUNG

喜歡：整潔度
one side room near highway sounds noisy, we need to apply to the other side for quite sleep.
Joe 於 2018年6月23日回覆
Dear Guest thank you for keep us feed back, you mention was passed to management , we looking forward to the pleasure welcome you in near future

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good and comfortable.
於 2018 年 2 月住了 1 晚
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

Joo-Tiat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
還不錯，只是附近沒什麼地方逛
於 2017 年 8 月住了 3 晚
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

ying-hsien

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
Noise upon the late evening from waste pipes as well as the car noise from window. Food service is one of the best parts i enjoy the stay as the friendly service at the front door. The carpet is dirty, which makes me feel uncomfortable during the stay.
於 2017 年 8 月住了 4 晚
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

真實旅客

喜歡：住宿環境和硬體和客房舒適度
i was business trip to stay in this hotel, the room is clean, front desk is nice, and friendly. there is a shopping mall near by taxi about 5 min.
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

Ceci，Hong Kong

喜歡：員工素質
near big mall, but bathroom needs repair
I went to this hotel for a night of stay after landing BKK around mid night. Its location is farther away from airport than I thouught but still acceptable. Buffet breakfast is superb.
Joe 於 2018年6月23日回覆
Thank you very much for keep feed back, all mentions was fixed, we looking forward to the pleasure welcome you in the near future

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

2/10 很糟糕

YUNCHIAO，台灣，新竹

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
千萬不要來住，會後悔
服務很差，叫了好幾次工作人員送牙刷和毛巾來，到了半夜才送來，地點很差，不要來住
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

Sze Nga Alice

喜歡：整潔度和員工素質
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

6/10 一般般

Joo-Tiat，台湾

还可以
还可以，但是离地铁站太远了
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, of course 15 minute driven to BTS, we are located prime areas of BITEC international convention , but we have BTS station at convention which we have morning and afternoon shuttle to there, we looking forward to the pleasure of serve you in the near future

6/10 一般般

Rayson，hong kong

不喜歡：員工素質、住宿環境和硬體和客房舒適度
bad service
very bad service when they advise me that i have no breadfast, i am willing to pay extra money for breadfast, but many misunderstanding and even catch me during i have breadfast, treat me like a thief.
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

6/10 一般般

Mo

喜歡：員工素質
航班delay
整體不錯
Joe 於 2018年6月23日回覆
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度

8/10 不錯哦

Roy Rong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Lewis Cheng，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service overall
Good choice

8/10 不錯哦

Lewis Cheng，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good service overall
Good

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
不喜歡：客房舒適度
地點佳 房間不如預期
整體還不錯 就是飯店似乎有點歷史了 房間略顯老舊 網路速度不快但算穩

8/10 不錯哦

Mina，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
還不錯
清潔很好

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
overall is a good hotel

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

aw，Hong Kong

喜歡：整潔度、員工素質和客房舒適度
price is good,however, nothing can do there
Price good, to airport cost 200-300 ok

8/10 不錯哦

Jacky

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整潔的酒店
不錯的選擇

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
很棒的服務
整體不錯，枕頭可以在扁一點

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不错的商务酒店
酒店位置在曼谷市区近郊，是商务出差到这区的首选酒店。设施略显陈旧。附近没什么好逛的地方。前台和酒店房间服务员比较热情。下次出差会再考虑入住。

8/10 不錯哦

MESI WONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度