Thanks Cheuk Him RegardsJohn NeutzeGeneral Manager
10/10 有夠讚
Yuet Man
團體旅遊
2024年3月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整潔、去市區多坐十分鍾車、但整體都算方便
Yuet Man
於 2024 年 2 月住了 2 晚
John 於 2024年3月4日回覆
Hi Yuet Man Thank you for choosing to stay and I am very happy that you enoyed your stay Kind regardsJohn NeutzeGeneral Manager
6/10 一般般
WING KI
家庭旅遊
2024年1月10日
喜歡:員工素質和住宿環境和硬體
WING KI
於 2024 年 1 月住了 4 晚
John 於 2024年1月11日回覆
Hi Wing KiThank you for staying recently. Your rating indicates that we did not meet your expectations in some areas. I would be very grateful if you could let me know so that I can review and try and improve these areas so that we can improve the experience for future guests.Kind RegardsJohn NeutzeGeneral Manager
10/10 有夠讚
SIU MING
親子旅遊
2023年12月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and tidy, staff always nice for guest. Very Good services and envirnment.
SIU MING
於 2023 年 12 月住了 5 晚
John 於 2023年12月28日回覆
Dear Sui MingI am happy to learn that you had a perfect stay and that you enjoyed the resort-style facilities and the great friendly service provided by the team RegardsJohn NeutzeGeneral Manager
Dear Pong WaiThank for staying and sharing such an informative review of the hotel. I am sure it will help other travelers a lot. We look forward to welcoming you back again.Warm regardsJohn NeutzeGeneral Manager
10/10 有夠讚
Sau Wai Susanna
團體旅遊
2023年11月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
The hotel room is very big and the breakfast is very good, staff are very polite.
Sau Wai Susanna
於 2023 年 11 月住了 4 晚
John 於 2023年11月15日回覆
Hi SusannaI am delighted that you enjoyed staying in your spacious suite and the buffet breakfast. I am especially happy to read the comment on the polite staff. We hope that you will come back and stay in your travels bring to back to Bangkok in the future. Warm regardsJohn NeutzeGeneral Manager
10/10 有夠讚
MANLING
2023年10月21日
喜歡:設施服務和住宿環境和硬體
very good
MANLING
於 2023 年 10 月住了 5 晚
John 於 2023年10月31日回覆
Dear ManlingI am delighted you had a great stay and thank you for taking the time to share your reviewKind regardsJohn NeutzeGeneral Manager
10/10 有夠讚
Kai Cheung
2023年9月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This is our forth time staying in this hotel, everything is good to me except the bts station is a bit far from the hotel.
Kai Cheung
於 2023 年 9 月住了 4 晚
Gong 於 2023年9月24日回覆
Daer Kai Cheung,Thank you for your positive feedback, so I will share with the team. Hope to see you again soon.Best regards,Kriengsak HansaExecutive Assistant Manager
10/10 有夠讚
LIHUNG
團體旅遊
2023年7月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LIHUNG
於 2023 年 7 月住了 3 晚
Gong 於 2023年7月27日回覆
Dear Lihung,Thank you for rating us on Expedia. Hope to see you again soon.Regards,Kriengsak HansaExecutive Assistant Manager
8/10 不錯哦
WAI KWAN DONNA
家庭旅遊
2023年7月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
游池很大,而且開放到晚上9時,食完晚餐可放鬆一下。
WAI KWAN DONNA
於 2023 年 7 月住了 3 晚
Gong 於 2023年7月25日回覆
Dear WAI KWAN DONNA,Thank you for your positive comment, we are looking forward to seeing you again soon.Best regards,Kriengsak HansaExecutive Assistant Manager
8/10 不錯哦
hing man
家庭旅遊
2023年6月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hing man
於 2023 年 6 月住了 3 晚
Gong 於 2023年6月10日回覆
Dear hing man,Thank you for rating us on Expedia. We hope to see you again soon.Regards,Kriengsak HansaExecutive Assistant Manager
10/10 有夠讚
Shuk Yi
團體旅遊
2023年5月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間大,讓我們一行四人可聚在一起,整體舒適整潔
Shuk Yi
於 2023 年 5 月住了 8 晚
Gong 於 2023年5月28日回覆
Dear shuk Yi,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaExecutive Assistant Manager
10/10 有夠讚
WAI WA
團體旅遊
2023年4月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
健身室是非常滿意!! 設施齊全又乾淨。另外房間附有很好的洗衣機亦是非常吸引。
WAI WA
Gong 於 2023年4月13日回覆
Dear Wai Wa,Thank you for your compliment on our Gym and facility. Hope to see you again soon.Regards,Kriengsak HansaExecutive Assistant Manager
8/10 不錯哦
Clive
商務旅客
2023年3月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location , just across the road from airport , will come back next time
Clive
於 2023 年 3 月住了 2 晚
Gong 於 2023年3月20日回覆
Dear Clive,Thank you for your positive review, hope to see you again soon.Best regards,Kriengsak HansaExecutive Assistant Manager
10/10 有夠讚
Yuen Chi Hency
情侶出遊
2022年12月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
除了床比較軟及房間有些少舊外, 其他都相當滿意. 服務一流.
Yuen Chi Hency
Gong 於 2022年12月17日回覆
Dear sir,Thank you for your review and feedback, so I will share with the team for improvement. Hope to see you again soon.Best regards,Kriengsak HansaExecutive Assistant Manager
We are grateful that you selected us to stay at in, I assume, a 2-Bedroom Suite. We are glad you felt at home and hope you will consider staying with us again when traveling to Bangkok.
Dear Sze Wan, thank you for your review and I regret that the urgent maintenance on our main power supply by the metropolitan electrical company impacted your stay. Regrettably this was out of our control and we hope to welcome you back on another occasion. Yours,
10/10 有夠讚
真實旅客
2020年2月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 6 晚
Doeke Bonga, General Manager 於 2020年2月7日回覆
Many thanks for your review and hopefully till next time.
10/10 有夠讚
CHUNYU
家庭旅遊
2020年2月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHUNYU
於 2020 年 1 月住了 2 晚
Doeke Bonga, General Manager 於 2020年2月7日回覆
Many thanks, Chunyu
10/10 有夠讚
BC,HONG KONG
家庭旅遊
2020年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is quite polite, the room is wide and tidy, very good
BC
於 2020 年 1 月住了 7 晚
Gong 於 2020年2月2日回覆
Dear BC,
Thank you for your compliment on our staff and room. Looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
2019年12月29日
喜歡:整潔度、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 7 晚
Gong 於 2019年12月31日回覆
Dear guest,
Thank you for rating us on Expedia. Hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
真實旅客
2019年10月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 10 月住了 3 晚
Gong 於 2019年10月29日回覆
Dear guest,
Thank you for rating us on Expedia, hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
2/10 很糟糕
真實旅客
2019年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 10 月住了 3 晚
Gong 於 2019年10月26日回覆
Dear guest,
Thank you for staying with us. Should there be anything that I can help please contact me directly.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
Dear Chao,
Thank you for your review, so I will forward your comment to the department concerned for an improvement. We hope to welcome you back soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
6/10 一般般
moc
情侶出遊
2019年10月16日
房間設施看的出老舊,房間很暗,周遭沒有地方可逛
moc
於 2019 年 10 月住了 2 晚
Gong 於 2019年10月18日回覆
Dear Moc,
I'm sorry to read that your recent stay did not live up to our usually standards and apologize for an inconveniences you experienced. The issues that you have raised will be addressed with the various teams for immediate improvement and I am grateful for your feedback. I hope that, should you ever consider returning, you'll reach out to me directly so that we can ensure that any future stay will be better than your recent experience.
Yours sincerely,
Kriengsak Hansa
Executive Assistant Manager
Dear Tang,
Thank you for staying with us and I will investigate with the team. I hope you’ll give us an opportunity to correct this issue as soon as possible as we’re keen to make it right.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
2019年10月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 9 月住了 6 晚
Gong 於 2019年10月3日回覆
Dear guest,
Thank you for rating us on Expedia. Look forward to seeing you again in the near future.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
親子旅遊
2019年9月25日
喜歡:整潔度、員工素質和住宿環境和硬體
房間設備完善,整體維持不錯,櫃檯人員服務良好
真實旅客
於 2019 年 9 月住了 3 晚
Gong 於 2019年9月27日回覆
Dear guest,
Thank you for your compliment on our room and service. Hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
Lynn
2019年9月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意
飯店地點好,到那裡都方便,飯店服務好,我們每次都會住同一個飯店。
Lynn
於 2019 年 9 月住了 10 晚
Gong 於 2019年9月27日回覆
Dear Lynn,
Thank you for your positive comment on our location and service. Look forward to seeing you again in the near future.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
Des
團體旅遊
2019年9月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
雖然環境比較偏遠。而且還有旅行團。但員工禮貌可加。而且不明白,在酒店的cafe show 用不到 Expedia coupon
Des
於 2019 年 8 月住了 2 晚
Gong 於 2019年9月5日回覆
Dear Des,
Thank you for your compliment to our staff. My team and I are looking forward to be at your service again in the near future.
With warm regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
真實旅客
2019年8月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 7 晚
Gong 於 2019年8月27日回覆
Dear guest,
Thank you for rating us 5 on Expedia, looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
6/10 一般般
Mei Kam
2019年8月18日
喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Mei Kam
於 2019 年 8 月住了 7 晚
Gong 於 2019年8月20日回覆
Dear Mei Kam,
Thank you for rating us on Expedia, looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
2019年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 3 晚
Gong 於 2019年8月20日回覆
Dear guest,
Thank you for rating us on Expedia, looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
kit ling
2019年8月17日
喜歡:整潔度、員工素質和客房舒適度
kit ling
於 2019 年 8 月住了 3 晚
Gong 於 2019年8月20日回覆
Dear kit ling,
Thank you for rating us on Expedia, looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
Lok Yan Maggie
2019年8月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lok Yan Maggie
於 2019 年 8 月住了 4 晚
Gong 於 2019年8月17日回覆
Dear Lok Yan Maggie,
Thank you for rating us 10 on Expedia. Looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
Chao
2019年8月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店太偏了,周边吃饭的地都没有。
Chao
於 2019 年 8 月住了 1 晚
Gong 於 2019年8月13日回覆
Dear Chao,
Thank you for your review, actually, there is a big department store where only 10 minutes walk and also many food shops just next door. I hope that, should you ever consider returning, you'll reach out to me directly so that we can ensure that any future stay will be better than your recent experience.
Yours sincerely,
Kriengsak Hansa
Executive Assistant Manager
Dear guest,
Thank you very much for choosing to stay at Chatrium Residence Sathon and we truly appreciate your kind feedback. Rest assured this will motivate us to strive for excellence in our product and service offering. All of us are looking forward to welcome you back again in the near future.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
真實旅客
2019年8月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 7 月住了 4 晚
Gong 於 2019年8月2日回覆
Dear guest,
Thank you for rating us on Expedia. Looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
Dear Roy,
While happy that you enjoyed your room, pool and breakfast, we offer a free hourly shuttle bus to both BRT (bus) and BTS (Chongnonsi) for guest convenience. Hopefully till next time.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
On Dik Andy
2019年7月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
On Dik Andy
於 2019 年 6 月住了 3 晚
Gong 於 2019年7月27日回覆
Dear On Dik Andy,
Thank you for rating us on Expedia. hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
HSIU JU
2019年7月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
HSIU JU
於 2019 年 7 月住了 3 晚
Gong 於 2019年7月13日回覆
Dear HSIU JU,
Thank you for your positive comment, hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
2019年7月8日
喜歡:員工素質、住宿環境和硬體和客房舒適度
整體可以接受,唯獨房間太多螞蟻,有待改善
真實旅客
於 2019 年 7 月住了 3 晚
Gong 於 2019年7月10日回覆
Dear guest,
Thank you for your kind review and stay with us. It will be my pleasure to pass on your constructive comment about the insect in your room to an executive housekeeper to make an improvement. We are looking forward to welcoming you back soon.
With warm regards,
Kriengsak Hansa
Executive Assistant Manager
Dear Fun,
Thank you for your comment, well noted then we will discuss among the team. Once again thank you for your review and we will strive to serve you better upon your next stay with us.
With kind regards,
Kriengsak Hansa
Executive Assistant Manager
10/10 有夠讚
真實旅客
2019年6月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 6 月住了 6 晚
Gong 於 2019年6月26日回覆
Dear guest,
Thank you for your rating us on Expedia, hope to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
Dear Cher,
The team and I are glad to read you enjoyed your stay and the team's hospitality. Basicly, the free shuttle can indeed take you to the nearest BTS station easily as an alternative to taking a taxi.
Yours sincerely,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
真實旅客
2019年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 5 月住了 1 晚
Gong 於 2019年6月4日回覆
Dear guest,
Thank you for rating us on Expedia, looking forward to see you again soon.
Best regards,
Kriengsak Hansa
Executive Assistant Manager
8/10 不錯哦
Kwan Yee Queenie
2019年5月26日
喜歡:員工素質和住宿環境和硬體
Kwan Yee Queenie
於 2019 年 5 月住了 2 晚
Gong 於 2019年5月28日回覆
Dear Kwan Yee,
Thank you for rating us on Expedia, hope we will see you again in the near future.
Best regards,
Kriengsak Hansa
Executive Assistant Manager