The staff was amazing and went over and above to accommodate our needs. I would stay here again
sandra
於 2024 年 3 月住了 5 晚
10/10 有夠讚
MALA
家庭旅遊
2024年3月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location in the jungle and being close to the waterfall was simply excellent. Secluded and away from traffic. The staff were also superb and especially Dewa Ayu at the reception desk and Yudi in the restaurant.
Overall it was like heaven on earth
MALA
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Brendan
情侶出遊
2024年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
On our first night during dinner my wife required urgent medical attention. They called the hospital and alerted them of our situation and drove us to emergency.
The staff member then waited 3 hours in the car park to drive us back home. It was well past his finishing time. He was very reassuring, and told us not to worry about anything and just to get better.
The staff then informed us that the dinner we didn’t get to finish would be made again with no extra charge and kept our bottle of wine. They then also presented us with a honeymoon cake.
Not only are they a great resort they are also wonderful people. I cannot be more thankful of The Kayon resort.
Was a remarkable stay. Everyone - housekeeping, front desk, service crews were very attentive and polite.
A very meditative and romantic place to relax and recharge. One can hear the sounds of the waterfall and jungle.
Would be back to check out kayon valley and kayon jungle in the future. Highly recommend for couples seeking a quiet retreat