We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
Donna
於 2025 年 6 月住了 2 晚
10/10
Very nice property beautiful area close to shopping lots to do
William
於 2025 年 6 月住了 1 晚
6/10
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9.
My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
Sandra
於 2025 年 6 月住了 18 晚
6/10
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
Gabrial
於 2025 年 6 月住了 3 晚
10/10
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
Leandro
於 2025 年 6 月住了 2 晚
8/10
Amitabh
於 2025 年 6 月住了 1 晚
10/10
Mustafa
於 2025 年 5 月住了 2 晚
10/10
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
Nola
於 2025 年 6 月住了 1 晚
10/10
Great stay, staff was super friendly, no issues!
Melanie
於 2025 年 5 月住了 2 晚
10/10
I have stayed before also. I am very pleased with the hotel. I recommend it to everyone. Especially Samuel at the reception was very friendly.
mehmet
於 2025 年 5 月住了 1 晚
10/10
Arash
於 2025 年 5 月住了 1 晚
10/10
We went down for breakfast and all the breakfast was gone and they didn’t bring any more out. Otherwise, everything else was great.
Christine
於 2025 年 5 月住了 2 晚
8/10
Good location, decent parking.
Matthew
於 2025 年 5 月住了 1 晚
10/10
kelly
於 2025 年 5 月住了 1 晚
10/10
Everyone was friendly, the hotel was clean and sanitary. The gentleman who checked us in was so nice and polite.I love my stays at the Holiday Inn.
Jan
於 2025 年 5 月住了 1 晚
10/10
My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.
Danett
於 2025 年 5 月住了 2 晚
6/10
It's pretty run down and dirty
Stephanie
於 2025 年 4 月住了 2 晚
4/10
Kerly
於 2025 年 4 月住了 2 晚
4/10
There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.
Brent
於 2025 年 4 月住了 1 晚
2/10
Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.
Timothy N
於 2025 年 4 月住了 1 晚
10/10
David and staff were very customer accommodating at check in and during our 2 night stay. Will be great when new mattresses are placed in double rooms during upgrades.
Wanda
於 2025 年 4 月住了 2 晚
10/10
Rochelle
於 2025 年 4 月住了 1 晚
10/10
Breakfast was amazing. Always hot and avaliable. Front desk manager David was a great relief especially after a long day of travel.