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阿伯尼溫德姆華美達廣場飯店的評分

3 out of 5
阿伯尼溫德姆華美達廣場飯店
3 Watervliet Avenue Ext, Albany, NY

評論

3.8
10 分，有夠讚；1001 則評論中有 60 則" "
8 分，不錯哦；1001 則評論中有 72 則" "
6 分，一般般；1001 則評論中有 120 則" "
4 分，不太好；1001 則評論中有 186 則" "
2 分，很糟糕；1001 則評論中有 563 則" "

3.8/10

整潔度

4.8/10

員工素質

3.8/10

設施服務

3.6/10

住宿環境和硬體

4.0/10

環保程度

評論

2/10 很糟糕

Dean

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
This was a ‘permanent residence’ hotel. Security guards were there to guide where to go. The room smelled like smoke. The toilet was one foot off the ground. If we were staying longer than one night we would have gone to find another hotel. Someone was knocking on our door at 130am… I do NOT recommend this hotel
於 2024 年 4 月住了 1 晚

6/10 一般般

Francois

團體旅遊
不喜歡：整潔度
Correct pour une nuit
於 2024 年 3 月住了 1 晚

4/10 不太好

Ronaldo，Fairport

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lock was broke on the door. Toilet was plugged. No housekeeping. Zero WiFi…
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Andrea

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It smelled, the room was not as clean as it could be. They put me in a shared room. It made me feel so unsanitary and unsafe.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Nathalie，St Hyacinthe

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Hôtel désuet, odeur incommodante, désagréable dans la chambre, pire nuit en hôtel de ma vie.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Tammy

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property stunk inside and outside The Tv was on when we arrived with stains on the towels and top sheets and all over the desk chairs ? No explanation for the horrible conditions
於 2024 年 4 月住了 1 晚

6/10 一般般

Martin

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Urgently needs renovations. Area feels unsafe too
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Christine

家庭旅遊
喜歡：員工素質
Clean but in an old old condition
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Paige

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I feel like the listing completely misrepresented the property itself. Upon entering the hotel it smelled BAD. Once we were checked in, we entered a room where the TV was already on, the bed sheets were crumpled, and it again, smelled stagnant and moldy. We were in a “no smoking” room, yet the reeking smell of cigarettes was pouring through the vent in the bathroom. A few hours after being checked in, we start smelling the most pungent, strong garlic I’ve ever smelled in my life. The smell lingered for at least the next hour. When pulling the bed sheets back, we noticed not one, but multiple dark stains ( I’m not going to say for sure I know it’s blood, but that’s what it most closely resembled) all over it. After pulling those sheets back, we notice the mattress itself has the same dark stain on it. When we notified the front desk, all we were offered was “oh, sorry” and nothing further. We checked out a day early (immediately after attending the event we checked in for originally). Would not recommend, will be looking for a refund.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Karen

The door lock was broken. The tub drain had hair in it. Mold in the bathroom. The staff is very friendly & welcoming.
於 2024 年 3 月住了 1 晚

6/10 一般般

Marjorie

家庭旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
We found a cockroach and the sheets were stained yellow
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Rahul

不喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

4/10 不太好

Akram

不喜歡：整潔度和住宿環境和硬體
The hotel was very dirty Bed sheets, has blood and make up from last guest, Bathroom and shower were nasty

8/10 不錯哦

Francine

於 2024 年 2 月住了 3 晚

6/10 一般般

Marcelle

情侶出遊, 商務旅客
不喜歡：設施服務和住宿環境和硬體
Isolated - next to highway. You need a car to get anywhere.
於 2024 年 2 月住了 2 晚

4/10 不太好

Shaylene

不喜歡：整潔度、設施服務和住宿環境和硬體
Was probably a nice hotel at some point. This property has a housing program within.
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Kevin

於 2024 年 2 月住了 7 晚

8/10 不錯哦

Francine

商務旅客
喜歡：員工素質和設施服務
My toilet was plugged,I have to use the toilet downstairs, was disconnected, no WIF for the 4 days I spent there,unable to use my laptop,I found trash in the bathroom and spilled in the sink, bedsheets was not charged for 3days ; they really need to supervisor cleaners, but I reported to the night attendant, hope tonight is gone be fine, I’m still at work and I will be there at 11:15pm
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日回覆
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

6/10 一般般

Sahadat

商務旅客
喜歡：員工素質和設施服務
Very old hotel now runs an a shelter.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日回覆
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

6/10 一般般

Denise

不喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月6日回覆
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

10/10 有夠讚

Kevin

喜歡：設施服務
Nice
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Kingston

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Sazid

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In a few words, everything was perfect
於 2024 年 1 月住了 1 晚

6/10 一般般

Francine

商務旅客
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 4 晚

2/10 很糟糕

Veronique

情侶出遊
不喜歡：住宿環境和硬體
À éviter absolument, les chambres sont sales, nous avons hésité à utiliser le lit qui était plein de poils et cheveux. Les gens ont fait le chahut toute la nuit et l’hôtel est très mal insonorisé alors que nous sommes à côté d’un autoroute.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月16日回覆
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

4/10 不太好

ningning

喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
Only three customers, waited for nearly 40 minutes for check in.
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Jyotsna

不喜歡：員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月16日回覆
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

2/10 很糟糕

Holly

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bugs, Filthy & Falling Apart
So many bugs in the bathroom and so filthy that I had to leave and check into a clean hotel.
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Maxim

不喜歡：整潔度、員工素質和住宿環境和硬體

2/10 很糟糕

Jim

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
Had a cockroach in room! Other residents (permeant stay rentals that is) fighting in hallway. Groups of people loitering outside all around building.
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Yavani

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Terrible service there was roaches in the room the cards wasn't working and it was terrible all around the board

2/10 很糟糕

stacia

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The property is in a state of disrepair and has roaches along with water issues in the bathroom.
於 2023 年 11 月住了 3 晚

6/10 一般般

BARBARA

於 2023 年 10 月住了 3 晚

2/10 很糟糕

Ahmed

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Scott

不喜歡：員工素質、設施服務和住宿環境和硬體
DO NOT STAY HERE! IT IS ABSOLUTLY DISGUSTING.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Bonita

情侶出遊
喜歡：整潔度和員工素質
It was an average room. Clean and convenient to the highway. Average breakfast. Great for the price.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

lisa

家庭旅遊
The room we stayed in was nothing like the photos online. It was not clean, it looked like there was mold by the window, there was a soap in the shower, the water in the bathtub ran constantly and to top it off, we could smell smoke in the bathroom when we opened the door. Management came up to my room and insisted I leave when I wasn’t due to leave until the next day. Terrible experience.
於 2023 年 7 月住了 2 晚

2/10 很糟糕

Esther

不喜歡：整潔度、員工素質和住宿環境和硬體
Dirty, sheers were shredded, there were roaches, seemed like maybe a voucher hotel for substance abusers in a methadone program or something. Someone tried to come in our room by mistake at 2 am. We didn't want to eat there after seeing the condition of the place. So sad.
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Brayton

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
Photos were misleading the first room the shower was leaking, the whole place smelled bad we had to go buy air freshener in order to tolerate our stay. There was no gym or pool, breakfast was appalling, 20yrs ago it must have been nice. The window wouldn't close properly no wifi. Would not recommend, maybe at 1/2 the price point.

2/10 很糟糕

Kamal

於 2023 年 10 月住了 1 晚

8/10 不錯哦

John，Las Vegas

喜歡：員工素質
Staff was courteous. Rooms need to be a bit cleaner. Area around property appeared to attract undesirable people but security protected property.
於 2023 年 9 月住了 13 晚

6/10 一般般

Shelly

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Place looks like a haunted mansion. Dark, GPS said you've arrived but couldn't enen see the place. One ice maker for entire building and by 7:45 it was empty. Toilet so low almost killed us. Like a preschool toilet. Cheap enough. Never again.

2/10 很糟糕

Alyson

不喜歡：員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

Braidis

不喜歡：設施服務
El trato de la señorita del front desk bastante distendente, seria, poco empatica, le hice unas preguntas porque necesitaba ayuda y sus respuestas fueron sin fundamentos, con respecto a la habiatacion la tasa del baño no descarga bien, la secadora de pelo rota y la tv no funciona
於 2023 年 9 月住了 1 晚

2/10 很糟糕

wendy

情侶出遊
We are so disappointed with this hotel, it is a dump. Took some photos. Tub ran continuously you could not stop the water. I wouldn’t wash my dog in that tub or shower. The worst thing is we have another night there, on Friday night the Sept. 22nd. The only reason we booked there was because it was close to the car rental. Hotel houses a lot of immigrants on work programs. Wen we arrived all hovering outside. Very intimidating.
於 2023 年 9 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
A cama do hotel é confortável e embora fique localizado na rodovia, não é possível ouvir barulho de fora. O ar condicionado faz barulho, mas nada que atrapalhe o sono. O banheiro estava cheio de batatas pequenas, em torno de umas 15. Foi necessário matar, para conseguir tomar banho. O café da manhã é bastante fraco.
於 2023 年 9 月住了 1 晚

4/10 不太好

Timothy

不喜歡：整潔度和住宿環境和硬體
Very disappointing
Expected more from this brand. My room had a lot of bugs in the bathroom (not cockroaches or bedbugs, but some kind of beetle). There were only 2 out of 5 working lightbulbs over the bathroom sink. Water ran in the bathtub constantly. Wi-fi was VERY slow. Man who handed out the breakfast things acted put out if I asked for anything. I would not go back here.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Jennie

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Horrible room full of bugs
於 2023 年 9 月住了 1 晚

4/10 不太好

Moshe

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Bella

Buen servicio
於 2023 年 9 月住了 2 晚