外觀細部

衛茂思胡椒飯店的評分

5 out of 5
衛茂思胡椒飯店
55 Waymouth Street, Adelaide, SA

評論

9.0

太棒了

10 分,有夠讚;1004 則評論中有 591 則" "
8 分,不錯哦;1004 則評論中有 308 則" "
6 分,一般般;1004 則評論中有 68 則" "
4 分,不太好;1004 則評論中有 25 則" "
2 分,很糟糕;1004 則評論中有 12 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

KWOK HUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚
Victor Faisca - General Manager 於 2019年10月8日回覆
Dear Kwok Hung, Thank you for your 5 star review. We look forward to welcoming you back soon. Kind regards Victor Faisca General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent
The place is same as the photos, the staff at the counter are very nice, the location is around 10 minutes walk to Central station and Rundle mall. Overall a decent stay.
於 2019 年 4 月住了 5 晚

10/10 有夠讚

YU Shan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 3 晚

10/10 有夠讚

Jie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店地理位置好,离中央市场、汽车站、Rundle Mall等都在步行范围之内。
於 2019 年 4 月住了 3 晚

10/10 有夠讚

Jie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店离bus station、唐人街、central market步行5-7分钟,离rundle mall稍远,15分钟。酒店房间空间大,卫生间有淋浴、浴缸。
於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GOOD HOTEL IN ADELAIDE, I WILL STAY THIS HOTEL AGAIN. BIG ROOM AND CLEAN
於 2019 年 1 月住了 2 晚
Steph 於 2019年1月15日回覆
Dear Anonymous, Thank you for your feedback on your most recent stay with us here at Peppers Waymouth Hotel. I am pleased to read you found the hotel to your liking, we look forward to welcoming you back in future. Sincerely, Stephanie Staker Assistant Manager

8/10 不錯哦

Chun-yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
在旅館用信用卡付住宿費會被加收手續費
地點適中,走路可到市中心的購物區。在旅館用信用卡付住宿費會被加收手續費,所以被多收了差不多1%的金額。
於 2019 年 1 月住了 2 晚

8/10 不錯哦

Hoi Biu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I stay in Peppers every time I travel to Adelaide, and I must say the experience this time is really bad. Facilities in the room is not even up to standard ... 1) Bathroom door is not fitted properly and is hanging out of the rail 2) towel rack above the bath tub fell off when I try to hang a wet towel on it 3) one of the towels is not even clean on the first day I came in 4) I had a late check-out offer by Expedia that says +2 hrs check out time, so I asked the staff about the updated check-out time. The staff told me it's usually 10am so +2hrs is 12pm, I mentioned I am sure it is usually 11am (as it isn't the first time I stay in the Peppers), the staff was rude and insist it was 10am until I shown her my booking email from Expedia which is 11am clearly, so my 2hrs extended check-out time should be 1pm. The hotel is getting old without maintenance obviously, for the same price I would pay for other 5 stars in the city instead.
於 2018 年 10 月住了 3 晚
Victor 於 2018年11月22日回覆
Dear Traveller, Thank you for your feedback. I’m disappointed to read about your recent experience and have shared your comments with our management team, as feedback like yours certainly assists in improving the product and services we offer. I hope to have the opportunity to welcome you back again. Kind Regards Victor Faisca

8/10 不錯哦

Frankie,HK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
十分好的酒店
酒店好新又光淨且位置十分方便。坐車及揸車也十分方便。👍👍👍👍👍👍👍👍👍👍👍👍
於 2018 年 10 月住了 6 晚

6/10 一般般

Hontung,Hong Kong

喜歡:整潔度和員工素質
Cleanliness
No compliment of distilled water provided to guests , quite difference to other hotel.
於 2018 年 10 月住了 3 晚
Victor 於 2018年11月12日回覆
Dear Hontung, Thank you for your feedback. I’m pleased you enjoyed some aspects of your recent stay. I hope to have the opportunity to welcoming you back. Kind Regards Victor Faisca General Manager

8/10 不錯哦

W.Y.,Hong Kong

喜歡:整潔度和員工素質
不錯的酒店
近機場巴士站,地點方便,雖然附近食市不多,超市未見,但近China Town及Rundle St 䐟物街,浴室大,雙人床房的床比較細,房內電視有問題,職員都很快處理,整體是OK!
於 2018 年 8 月住了 2 晚

10/10 有夠讚

Rhonda

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice location a d close to everything but enough away from busy / noisy cbd center
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Steven

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a first class hotel in every aspect.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Colin George

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super friendly welcome,
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Maryanne

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great comfy bed, large nice dark room.
於 2024 年 3 月住了 2 晚

6/10 一般般

Alastair

商務旅客
喜歡:整潔度
Bog standard hotel on an inner urban street
於 2024 年 3 月住了 2 晚
Emma 於 2024年3月27日回覆
Dear Alastair,We appreciate your time in reviewing us however we are very disheartened to read this.We're sorry to hear you did not enjoy your stay and are always available to discuss any queries or concerns you have before, during and after your stay.If there is anything you wish to discuss, please do not hesitate to reach out to us at any time.Kind regards,Emma Barry

10/10 有夠讚

Anna

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property, very friendly staff. Would stay again.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Paul Andrew

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Akash Khilari 於 2024年2月10日回覆
Dear Paul,Thank you for your positive review.We hope you had a comfortable stay with us.Thank you again for sharing your experience, and we hope to welcome you back to Peppers Waymouth !Best Regards,Akash Khilari

10/10 有夠讚

Daniel

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Akash Khilari 於 2024年2月2日回覆
Dear Daniel,Thank you for the great review. We are glad you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 有夠讚

Carey

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were friendly and efficient Free upgrade on arrival with complimentary drink at the in house bar Room spotlessly clean and well appointed Bed was perfect No road noise or from surrounding rooms Definitely worth paying the extra cost
於 2024 年 1 月住了 1 晚
Akash Khilari 於 2024年1月28日回覆
Dear Carey,Thank you for the great review of our hotel! We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope to welcome you back to our hotel very soon!Sincerely,Akash Khilari

10/10 有夠讚

Steven

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Get a scale in the lobby or library to allow weighing luggage. LOVED the front staff; always helpful. Laundry service too expensive - we opted to Jim's for large 10kg load.
於 2024 年 1 月住了 4 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Steven, Thank you so much for you 5-star review. Guest experience is truly at the very heart of all we do and as such, I am thrilled to read our teams hospitality was a highlight of your stay, so sincerely, thank you. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future, for another extraordinary stay with us. Warm regards, Eden Dadgar

8/10 不錯哦

Julian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was lovely. I just don't understand why when you put a coffee machine in the room, you don't replenish the pods each day. That's the only issue - otherwise, perfectly ok...
於 2024 年 1 月住了 3 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Julian, Thank you so much for taking the time to review your recent stay at Peppers Waymouth Hotel. Guest experience is at the very heart of all we do and as such, we are thrilled to read you had a lovely stay with us. I am sorry to hear that there has been a miss-communication surrounding our in room amenities. We offer complimentary coffee pods on arrival and any additional can be requested during your stay. Thank you once again for your feedback.We look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

Roldan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Stayed three nights in this hotel for a Holiday. Quite central so accessible to shopping malls, museum, and the Adelaide Market. Loved Adelaide, loved my stay in this hotel. Would definitely book again for next time!
於 2024 年 1 月住了 3 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Roldan, Thank you so much for your lovely words and 5-star review. Guest experience is truly at the very heart of all we do, as such, it is a joy to read you loved our beautiful hotel located in our vibrant city centre. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future for another extraordinary stay with us. Warm regards, Eden Dadgar

10/10 有夠讚

Ashley

於 2024 年 1 月住了 1 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Ashley, Thank you so much for your 5-star review. We are delighted to read you enjoyed your stay with us and look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

8/10 不錯哦

YOKO

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Except for the followings, excellent. ・Water leaks from the shower room into the washroom every time. ・The washroom is not cleaned.
於 2023 年 12 月住了 8 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Yoko, Thank you for taking the time to review your recent stay at Peppers Waymouth Hotel. We are thrilled to read you had an excellent stay with us. Following your kinds words, I am sorry to hear that there was some maintenance issues in your bathroom. Please do note for future stays, our team of hospitality experts are at your disposal 24.7 and would be delighted to assist you with any questions or concerns. In saying that, I am pleased it didn't detract too much from your stay. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
Generally a pretty comfortable stay
The room was excellent, generous size, great amenities and room service. Staff were friendly. Good location. Generally clean. However, there was a sewerage smell in the reception foyer for the duration of our stay. The reception told us we would br able to get $10 parking across the road for boxing day and we were charged $36 by parking and was misinformed. On the final night, our room was made but they did not take away dirty cocktail glasses or remove our dirty towels. Also I was automatically charged $3 gratuity fee which I did not agree to.
於 2023 年 12 月住了 3 晚
Kylie 於 2024年1月21日回覆
Dear Guest,Thank you for staying at Peppers Waymouth over the festive season, we really appreciate you sharing your feedback.I am sorry to read that you had an issue parking at Topham Mall UPark during your stay, we do our best to provide accurate information regarding services not provided by the hotel and have updated our information.I would be more that happy to review the invoice of your stay regarding the additional charge, without the details of the stay I can only presume that you had a meal or beverage in TUTTO over a public holiday, please do contact the hotel if we can investigate this for you.Thank you again for sharing your comments, we hope to see you again on your next visit to Adelaide.Kind regards,

8/10 不錯哦

Ching Yu

/
於 2023 年 12 月住了 2 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Ching, Thank you for taking the time to review your recent stay at Peppers Waymouth Hotel. We are delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

Samantha

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Eden Dadgar - Assistant Manager 於 2024年1月19日回覆
Dear Samantha, Thank you so much for your 10-star review. Guest experience is at the very heart of all we do, as such, it is truly a joy to read you had an extraordinary stay with us. We look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

Shane Anthony

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Eden - Front Office Assistant Manager 於 2024年1月28日回覆
Dear Shane, Thank you so much for you 5-star review. We are thrilled to read that you enjoyed your stay with us and look forward to welcoming you back to Peppers Waymouth Hotel in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

David

於 2023 年 12 月住了 1 晚
Eden - Front Office Assistant Manager 於 2024年1月28日回覆
Dear David, Thank you kindly for you 10-star review following your recent stay at Peppers Waymouth Hotel. We are delighted to read that you enjoyed your stay with us and we look forward to welcoming you again soon.Warm regards, Eden Dadgar

8/10 不錯哦

Mark

於 2023 年 12 月住了 2 晚
Eden - Front Office Assistant Manager 於 2024年1月28日回覆
Dear Mark, Thank you for taking the time to review your recent stay at Peppers Waymouth Hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

Rachel

於 2023 年 12 月住了 1 晚
Akash Khilari 於 2024年1月28日回覆
Dear Rachel,We very much appreciate your comments regarding your stay at the Peppers Waymouth Adelaide. We are glad you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Akash Khilari

10/10 有夠讚

Bronwyn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this property because of its location to all city activities. The staff were very friendly and helpful which makes your stay even more pleasant. Thankyou for a great experience in you hotel.
於 2023 年 11 月住了 4 晚
Eden Dadgar 於 2024年1月8日回覆
Dear Bronwyn, Thank you so much for your wonderful 5-star review. It is truly a joy to read that our team of hospitality experts were the highlight of your stay. I will be sure to pass on your lovely comments to them. I am thrilled to read that you had a great experience with us and that you enjoyed our central city location. We look forward to hosting you again in the near future. Warm regards, Eden Dadgar

10/10 有夠讚

Eben

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff were pleasant. Room was clean and tidy. But for a deluxe room it was at the back corner of the hotel and the balcony was a triangle less than one square meter in size. Barely enough room for a chair
於 2023 年 11 月住了 2 晚
Guest Service 於 2023年11月18日回覆
Dear Eben,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

8/10 不錯哦

Christine

於 2023 年 11 月住了 2 晚
Eden Dadgar 於 2024年1月8日回覆
Dear Christine, Thank you so much for taking the time to review your recent stay at Peppers Waymouth Hotel. We are thrilled to read that you enjoyed your stay with us and look forward to welcoming you back soon. Warm regards, Eden Dadgar

8/10 不錯哦

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Unfortunately room service wasn’t available for dinner order on the night.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Suzanne

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, although a little noisy at night!
於 2023 年 11 月住了 6 晚
Guest Service 於 2023年11月18日回覆
Dear D,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

10/10 有夠讚

D

於 2023 年 11 月住了 1 晚
Guest Service 於 2023年11月15日回覆
Dear D,Thank you for the amazing review! We hope to see you again soon.Kind regards, Guest Service

10/10 有夠讚

Caterina

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
We enjoyed our stay at Peppers Waymouth. It was very clean, spacious, the bed was comfortable and the breakfasts were good. The location was good too and we were able to walk to shops and restaurants. We would stay at Peppers again.
於 2023 年 11 月住了 3 晚
Guest Service 於 2023年11月10日回覆
Dear Caterina,Thank you for taking the time to share your feedback.We are glad you had a comfortable stay with us.We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 有夠讚

Toni

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic hotel
Fantastic room. Incredible hotel. Great location. We had an excellent stay.
於 2023 年 11 月住了 5 晚
Guest Service 於 2023年11月10日回覆
Thank you for the great review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 有夠讚

Kate

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay, great facilities… pool was great… breakfast was great… I will definitely stay again
於 2023 年 10 月住了 3 晚
Josephene 於 2023年11月7日回覆
Dear Kate,Thank you for taking the time to share your feedback.We are glad you had a comfortable stay with us.We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

8/10 不錯哦

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The area was fairly noisey with the false alarm problems the had and the construction that was happening near by. All else was good.
於 2023 年 10 月住了 3 晚
Josephene - Guest Service 於 2023年11月7日回覆
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 有夠讚

Felicity

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The whole experience was awesome.
於 2023 年 10 月住了 2 晚
Josephene - Guest Service 於 2023年11月7日回覆
Thank you for an amazing 5 star review! We hope to see you again soon.

10/10 有夠讚

Katie

於 2023 年 10 月住了 1 晚
Josephene - Guest Service 於 2023年11月7日回覆
Dear Katie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guest Service

10/10 有夠讚

Michael

於 2023 年 10 月住了 2 晚
Josephene - Guest Service 於 2023年11月7日回覆
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 有夠讚

Rachel

於 2023 年 10 月住了 1 晚
Guest Service 於 2023年11月10日回覆
Thank you for an amazing 5 star review! We hope to see you again soon.

10/10 有夠讚

Arthur

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would stay there again
於 2023 年 10 月住了 2 晚
Josephene 於 2023年10月19日回覆
Thank you for the great review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Josephene 於 2023年10月19日回覆
Thank you for your review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 一般般

Jennifer

情侶出遊, 商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務
Hotel was clean and staff were great but the shower is poorly designed and leaks water all over the floor making it a massive safety hazzard. The bath mats supplied were inadequate to soak up the amount of water on the floor. Food was okay but lacked variety.
於 2023 年 9 月住了 2 晚
Josephene - Guest Service 於 2023年11月7日回覆
Dear Jennifer,Thank you for taking the time to review your recent stay with us. We hope to welcome you back soon for an even greater next visit.Sincerely,Guest Service