I stay in Peppers every time I travel to Adelaide, and I must say the experience this time is really bad. Facilities in the room is not even up to standard ... 1) Bathroom door is not fitted properly and is hanging out of the rail 2) towel rack above the bath tub fell off when I try to hang a wet towel on it 3) one of the towels is not even clean on the first day I came in 4) I had a late check-out offer by Expedia that says +2 hrs check out time, so I asked the staff about the updated check-out time. The staff told me it's usually 10am so +2hrs is 12pm, I mentioned I am sure it is usually 11am (as it isn't the first time I stay in the Peppers), the staff was rude and insist it was 10am until I shown her my booking email from Expedia which is 11am clearly, so my 2hrs extended check-out time should be 1pm. The hotel is getting old without maintenance obviously, for the same price I would pay for other 5 stars in the city instead.