Not a 4 1/2 star. Stayed 2 nights. Yes close to Randell mall but on the bad side along night clubs , massage shops ect, not nice area in the evening . Make sure you go through Randall mall to find nice eateries and shops towards the botanical gardens. Stayed n King deluxe room. iPillows not comfortable, open milk in our fridge, bed comfort average, window coverings outdated, water pressure was excellent though, house keeping the second day didn’t make up room properly and given in accurate information by reception. Pool, sauna and spa area looked good but did not use. We have stayed in lots of 3, 4 and 5 star hotels around the world but honestly would not recommend this one.